5/5
I am very happy from my viewing at Monterey Gardens yesterday with Nick.. He was so friendly with everyone.. I hope I get this flat.. All redy I send the form..

Trusted Agent profile · Devon
Verified
★★★★★
499 reviews across 2 offices and 3 platforms
Wilkinson Grant has two offices, in Exeter and Topsham (Devon). Together they have 499 reviews on three platforms, rated 4.8 out of 5 overall.
428
Reviews on Google
All 2 offices
64
Reviews on Facebook
All 2 offices
7
Reviews on View Agents
All 2 offices
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our appartment has been under a fully managed service by WG and we have no complaints. WG have a good team who communicate accurately and frequently keeping ...Read the review from landlords
Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ...Read all 6 from tenants
Wilkinson Grant's two offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Wilkinson Grant, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
I am very happy from my viewing at Monterey Gardens yesterday with Nick.. He was so friendly with everyone.. I hope I get this flat.. All redy I send the form..
5/5
Good customer Service. Gemma had been very helpful throughout the process with the purchase of our new home. Thanks for your support.
5/5
Great service by the team, they helped me find a place that suited me as soon as possible. Very friendly employees and willing to chat. Fast and responsive service and provided very clear instructions when moving in! Definitely recommend!!!
Hi Cleo, thank you so much for your review I hope you have settled in well to your flat! Thanks, Hannah
5/5
They were helpful to get us a home without credit history troubles! The agents: Kayley and Ria were very dedicated to their jobs and was communicating with us frequently to get all paperwork done. They were really helpful! That's the level of competency I expected from everyone and they nailed it! Our story: Kayley shown us a house, it was too small for us so we told her immediately and then she ask for our budget and said " I have other property to show. It's not yet ready but if you are interested, I can show it". We made arrangements, saw it, accepted it and boom, paperwork started. This was after we have visited many agencies without a call back, seen many houses but we're rejected because we didn't have credit score history. Wilkinson was different! It was straight forward. We told them our status and they really did help as we had a guarantor! I appreciate their work! We however feel our rent is 200-250 pounds more expensive especially when the materials of the interiors are weak and cheap! But we opted for this because other agent won't even accept us without credit score! Will definitely contact Wilkinson for the next house! We were so pleased with their services. It's couldn't be better!
5/5
This team has been amazing from the outset, from helping secure the purchase of the property we wanted right through to completion they have been fantastic. I have moved many times and without doubt they are the best estate agents I have ever experienced. Our purchase should have been straightforward but became very complicated and with difficult issues between the solicitors and myself and the sellers they were key to keeping the sale moving forward to completion and stopping it falling apart. They were also incredibly supportive and sympathetic to me when I was struggling with the uncertainty and stress of the situation and I am very grateful to Kate King and James Rideout because they were fabulous. The people in a business are what makes the difference and these two are pure class, professional but personal. If I ever move again I know exactly who I want to sell my house.
Thank you so much for your lovely review. We are so pleased that we were able to get everything through for you in the end and hope that you will be very happy in your new home.
5/5
So very helpful
5/5
Dealt with Hannah and Kayley - they were very quick to assist and make the process as smooth as possible. Very friendly, but very professional at the same time. Great work!PositiveResponsiveness, Professionalism, Value
Hi Elliot, Thank you for your review! Glad we could find you a flat so quickly! Thanks, Hannah and Kayley.
5/5
Gemma was really knowledgeable on the two properties I viewed and shared a lot of useful local information. Would highly recommend Gemma and the team at WG.PositiveResponsiveness, Professionalism
Thank you so much for your positive review Simon. It was a pleasure to meet with you and we wish you all the very best with your property purchase. Gemma
5/5
Received a really professional and approachable service from Mr Giles Hann The other members of the team including Kate King were also excellent Would definitely use again! Best in Exeter.PositiveResponsiveness, Quality, Professionalism, Value
Andrew thank you for your review, Kate and myself really enjoyed working for you. Best of luck with the new family venture and we look forward to dealing with you in the future. Giles
5/5
Kayley was exceptionally helpful throughout the process and always responded promptly to answer any questions or resolve issues. We felt resassured and fully updated at every stage.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for leaving us a great review, Matthew. We hope you and Ana are happy in your new home. Many thanks, Kayley
5/5
We are renting a property managed by Wilkinson. Their renting service is very professional with many information provided. Kayley was showing us around the property and is very nice and helpful. Overall, a good renting experience with Wilkinson.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great review. We are glad you had a good experience with us. Best wishes, Kayley
5/5
Great support from Gemma Neale from start to finish. She helped us keep up the momentum of the process when other parties were flagging and was always there to help. Early activity was excellent with good communication and she helped tie all the parties involved together well. Thanks Gemma!PositiveResponsiveness, Professionalism
What a lovely review! Thank you so much Shaun. You were a real pleasure to deal with throughout the whole process. I hope you have many happy years in your new home.
5/5
Looking for a house at a distance is never easy but before travelling any distance it was good to get further details on the property to avoid a wasted trip. We found Gemma Neale very informative and professional and she met us to view and answer all of our questions in a very transparent and friendly manner.PositiveResponsiveness, Professionalism
Thank you so much for your kindly worded review Sam. It was lovely to deal with you and hopefully our paths will meet again in the near future.
5/5
Recently purchased a property through WG in Exeter (the selling agent was Giles Hann). The market was very busy and it was a much sought after property. Giles made the process totally transparent and was responsive and honest throughout the transaction. I would have no hesitation in recommending Giles and WG, and if we ever sell, he would be my first call.PositiveResponsiveness, Quality, Professionalism
Thank you Jol, you were a pleasure to deal with and really pleased you managed to move into the area with your family. See you at the Chiefs for the next game! Giles
5/5
Would highly recommend Wilkinson Grant. Gemma was very professional and her communication was excellent. She took a lot of the stress away when purchasing our new home.PositiveResponsiveness, Quality, Professionalism
Thank you for the positive review. You were really lovely and easy to deal with. I wish you many happy years in your new home.
5/5
We were selling via the new homes department headed by Lisa Storer. Lisa was professional the whole way through and spent a lot of time discussing our sales strategy and giving practical ideas and advice regarding optimising the sale. Once we had offers the liaison between us and the buyers via Lisa and Lucy was first class and problems resolved quickly and professionally right up until the key handover. We would definitely use Lisa again and cannot recommend highly enough.PositiveProfessionalism
Thank you Kim for such a lovely review. We are delighted that we were able to assist and advise in order to make your development a success. you were a pleasure to deal with throughout.
5/5
We first engaged Wilkinson Grant some three years ago to find a tenant for our one bed let property. They took a great deal of trouble in matching tenant to landlord and property. The tenant they identified for us has now sadly left to buy their own house. We had no hesitation in asking Wilkinson Grant to find the next tenant. Very quickly Kayley Stoneman of WG produced a shortlist of three tenants, allowing us to make the final choice. Kayley was extremely attentive and professional - the property was empty for a very short time leaving us just enough time to decorate it between tenants! Kayley was not always available to speak to but what I liked about WG was that there was always someone in the organisation who knew enough about my situation to answer a query.PositiveResponsiveness, Quality, Professionalism, Value
5/5
Massive thank you to Kayley & Team! Every query asked answered so efficiently and prompt! Made the process of letting a new property with ease! As someone who is new to the property ladder, they have been absolutely brilliant and I am so glad I chose Wilkinson & Grant! Thank you for all your help will happily recommend to family and friends with no hesitation! Thanks again for such a smooth and brilliant servicePositiveResponsiveness, Quality, Professionalism, Value
Thank you for the great review, Natalie! We are glad your experience with WG was a good one. Many thanks, Kayley
5/5
We entrusted Gemma to sell our property as she was a friend from our village of Bishopsteignton. They say you should never mix business with pleasure.... However our minds were soon put to rest. Gemma was fantastic from the start, extremely professional, proactive and went above and beyond the call of duty to ensure that the sale process was seamless. It was refreshing to find somebody that didn’t just work 9-5, Gemma kept us fully up to speed with the whole sale process as it developed including evening and weekend updates when we requested them. Being admittedly extremely impatient and demanding I soon relaxed as I knew we were in good hands. We would definitely recommend Wilkinson Grant and particularly Gemma to all of our friends and associates. Sterling job.. 👍PositiveResponsiveness, Quality, Professionalism, Value
What a lovely review! Thank you so much, you really were a pleasure to deal with and I wish you every happiness in your new home.
5/5
We initially decided to sell our home in Devon in the autumn of 2020, to allow us to move closer to both our children and grandchildren in the Midlands. We had three property agents value the property, one of which was Gemma Neale, all valuations fell within our reasonable expectations. What stood out about the Wilkinson Grant valuation however was the professional approach from the point of initial contact, through to completion. From our first meeting it was clear Gemma took a personal interest in not only our home but the way we would wish to be involved throughout the process , listening to our questions and providing us with answers that were both reasoned and practical. We became comfortable in the knowledge that in terms of perspective viewings, there had been considerable investment in Gemma’s time in so much that the property matched the clients requirements and expectations. The pre sale process was managed professionally with any information being shared through both WhatsApp and regular feedback through telephone conversation. Once the sale had been agreed she became the key link throughout the chain and was a pivotal figure in both managing peoples expectations, offering feedback via solicitors and most importantly to us, giving us confidence that all parties were moving forward collectively and with a common aim. Gemma brings a combination of practical market knowledge, matched with energy and enthusiasm that has helped us considerably throughout the entire process and we wish to place this on record accordingly. We cannot recommend Gemma highly enough. Nigel & Jean Forrester March, 2021.PositiveResponsiveness, Quality, Professionalism, Value
What a wonderful, positive review to receive! Thank you so much for your kind words. You really were an absolute pleasure to deal with from start to finish and I wish you every happiness in your new home.
5/5
Grateful experience ! We are glad to have Hannah who helped us a lot in finding a place to rent. We moved to the UK in June, as foreigners we felt difficult and stressful finding a place to rent in the long term. Hannah is super helpful and attentive. THANK YOU ! Kayley was very efficient and got ready everything within a week. And we moved in the flat just in time before our booking of B&B finished. Great teamwork and professionalism !PositiveResponsiveness, Quality, Professionalism
Hi Wendy, Glad myself and Kayley could help I hope you and your family have settled in well. Thanks, Hannah
5/5
A truly professional fantastic service - Tess and Kayley were informative, efficient, thorough and went to many lengths to solve various issues that were difficult for me to attend to being away from Exeter. Excellent communication, very responsive. Tenant found same day as viewings. Have used several agents in the past and never been as impressed. Can highly recommend Wilkinson Grant.PositiveResponsiveness, Quality, Professionalism, Value
Thank you for taking the time to leave us a review. You were a pleasure to deal with, Camilla. Many thanks, Kayley
5/5
Wilkinson Grant have certainly stepped up following a disappointing experience with another local agent. Viewings were slotted in with ease & time was not an issue - made to feel welcome and at ease at the property in the first instance. A price war was dispersed & WG stood by us, enabling the sale to go through with ease. Kate, the Sales Progression Manager went above and beyond, making sure solicitors were on track for exchange & completion. I would recommend Wilkinson Grant every step of the way & we are very grateful for their active support in recent weeks. Many thanks.PositiveResponsiveness, Quality, Professionalism, Value
Thank you Jane for your review. Really hope your daughter will love living down here in Exeter.
5/5
I’ve recently moved into a property with Wilkinson Grant, and I can safely say I’ve been blown away at how easy the entire process has been. Very welcoming when viewing, very easy to contact, and very quick responses. I would also just like to say a big thank you to Hannah, as she has been fast and efficient in regards to contact and information, and putting up with my many questions or queries! Thank you Wilkinson Grant Lettings team 💪🏻
Thank you so much for your lovely review Maddy! We hope you're settling in well in your new home. The lettings team ☺
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Wilkinson Grant has 499 reviews across its two offices, rated 4.8 out of 5 overall: 428 on Google, 64 on Facebook, 7 on View Agents.
Exeter has the most, with 417 reviews rated 4.8 out of 5, followed by Topsham with 82.
6 reviews from tenants, rated 5.0 out of 5 on average. For example, Mikw wrote: "Just a festive note to thank the letting team at Wilkinson Grant Exeter store. All of their team in particular Hannah has been so helpful in resolving small ..."
Yes. In The Trusted Agent 2026 awards: Wilkinson Grant, Exeter won Trusted Agent.