Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 5/5
GoogleThe Dorchester team of Stuart, Rebecca, and Michelle recently sold my cottage in Martinstown. Initial contact with Stuart was friendly with very knowledgeable advice on the market locally and tips on presentation. Very professional standards - viewings were always well organised and well communicated by others in the team, with feedback arriving shortly after each viewing. We did review and reduce the price after the initial viewings and feedback, and this brought forward a really good buyer, and the sale proceeded without hitch. Realistic sale price, realistic buyer. Very friendly and warm team, thank you.
Rob · 25 November 2025 · Webbers Estate Agents Bude
Agent replied · 25 May 2026
Dear Mr Wilson, thank you for your kind review. It was a pleasure working with you and we're pleased we were able to find the right buyer for your lovely cottage. Wishing you all the best for the future from Stuart and all the Dorchester team
★★★★★ 5/5
GoogleI have had two perfect experiences with the Commercial Team based in Poundbury. Both times Finn Rawlings listened to my criteria and immediately found exactly what I was looking for. He has been key to helping me build my Footcare business, allowing me to expand into larger properties when ready. The whole Team are friendly and helpful and I know I will be heading back there for my next step up.
Janet · 25 November 2025 · Webbers Estate Agents Bude
Agent replied · 25 May 2026
Dear Janet, thank you for your kind words. It's been wonderful to see you doing so well for yourself, and we look forward to helping you again in the future. Best wishes from Finn and all the Dorchester Commercial team
★★★★★ 5/5
GoogleLorna Wyatt has been managing my two rental properties (one commercial, one residential) for many years. I could not ask for a more professional, competent, conscientious, hard-working and proactive manager. She has a gift for solving problems and her excellent people skills, sense of fairness and integrity mean that she commands the respect of everyone she deals with. She is also a thoroughly lovely person!
Alison · 25 November 2025 · Webbers Estate Agents Bude
Agent replied · 25 May 2026
Dear Alison, thank you so much for your kind review. It is a pleasure managing both of your properties and we look forward to continuing our work with you. Best wishes from Lorna and all the team
★★★★★ 5/5
GoogleGreat estate agent to deal with, very helpful
and patient. Everything was explained clearly,
fantastic team would happily deal with the
company again.
Steven · 25 November 2025 · Webbers Estate Agents Bude
Agent replied · 25 May 2026
Dear Steve, many thanks for the review, we are very pleased to have been able to sell for you, and to you, thanks for your help throughout. We hope you have many happy years in your new home. Wishing you all the best, from Stuart and all the Dorchester team
★★★★★ 5/5
GoogleTracey and the team were all fantastically helpful and responsive during my recent purchase. I highly recommend working with them
Will · 23 November 2025 · Webbers Estate Agents Bude
Agent replied · 23 May 2026
Thank you Will.
★★★★★ 5/5
GoogleLisa was absolutely fantastic throughout our home-buying journey! She kept us updated and made sure everything ran smoothly. Her communication was brilliant and she stayed in touch with both our solicitor and the seller’s solicitor, which really kept things moving without any stress on our side. Lisa was always friendly, approachable, and genuinely supportive, which made the whole process feel so much easier. We couldn’t have asked for better service and would happily recommend her to anyone looking to buy or sell a property. Thank you, Lisa, for making this such a positive experience!
Ellis · 22 November 2025 · Webbers Estate Agents Bude
Agent replied · 22 May 2026
Thank you for your review and the lovely feedback for Lisa - she is a superstar we agree! We hope you have a wonderful Christmas hosting the family in your new home. Thanks again!
★★★★★ 5/5
GoogleWow! How lucky was we to have Lisa throughout the process of buying our first home! She was fantastic from our first conversation right at the start of the process up until completing. She was kind, helpful and on the ball. Nothing was ever to much trouble for Lisa. She really took a massive weight of my shoulders and I’m so grateful.
Thanks so much!!
Rosie · 22 November 2025 · Webbers Estate Agents Bude
Agent replied · 22 May 2026
Thank you for sharing that Rosie. Lisa is a diamond! She takes real pride and care in her clients journey and its lovely to hear that feedback. Thank you!
★★★★★ 5/5
GoogleI cannot speak more highly of Sophie and Lisa. From the first moment I reached out Sophie got straight back to me and arranged a suitable time to come and see me. She was right on time and spent ages with me discussing all the different options available, and organised another appointment to take some photos and put my house on the market. I've had several viewings and each time either Sophie or Lisa came they always called me straight after to let me know how it went, and were both really honest. Due to my own circumstances changing unfortunately I've had to temporarily take the house off the market, but when delivering them this news they were absolutely wonderful and couldn't have been more supportive. I genuinely couldn't praise Sophie and Lisa more, I have used other agents in the area a few times and my experience with them both has completely restored all my faith in estate agents and I will have absolutely no hesitation in using them again when my circumstances change. 10/10 seriously and thank you so much.
David · 22 November 2025 · Webbers Estate Agents Bude
Agent replied · 22 May 2026
Thank you so much David, thats wonderful to hear. You have been a pleasure to get to know and to help you on this moving journey. It will all come together when the time is right and we'll be here to help!
★★★★★ 5/5
GoogleBrilliant from start to finish. We were moving to Yorkshire from Warwick so requested to view 5 different properties over one weekend. Lisa was fantastic organising the viewings and took the stress out of the experience. Once we'd decided …
Richard · 22 November 2025 · Webbers Estate Agents Great Torrington
Agent replied · 22 May 2026
Thank you, Richard! It is great to hear everything went well with your move and that we could make things easier. Wishing you all the best in your new home, hope to work with you again down the line! Lisa and the team at WG
★★★★★ 5/5
GoogleWe have used Neilsons for nearly 40 years with all our house moves, wills and POA.
This last 12 months we dealt with the Bonnyrigg branch as we had a couple of …
Karen · 21 November 2025 · Webbers Estate Agents Bude
Agent replied · 21 May 2026
Thank you so much for taking the time to share your kind words and for your continued trust in Neilsons over the past 40 years. We’re truly sorry for your recent losses and are glad that Ramune and our Bonnyrigg team were able to support … More
★★★★★ 5/5
GoogleExtremely efficient , professional service . All staff members very friendly and very pleasant and efficient to liaise with . Highly recommended.
Julie · 20 November 2025 · Webbers Estate Agents Ilfracombe
Agent replied · 20 March 2026
Thank you so much for your lovely review.
We’re delighted to hear that you found our service professional, efficient, and friendly throughout. It’s always our aim to make every step of the process as smooth and positive as possible, and your recommendation means a great deal to us.
All the best,
Henry and The Webbers Ilfracombe Team
★★★★★ 1/5
TrustpilotDeliberately misleading information
I moved to Barnstaple in September and spoke to Webbers Letting in the town about letting an advertised studio, and raised whether or not I would need a guarantee. Their response was that it was illegal under the new law, that guarantors aren’t, permitted for rentals because they don’t take responsibility for anything, and it would need advice from the manager. This was categorically untrue. It is NOT illegal, the new law has not been enacted yet, and even if it had permits guarantors. The simple answer is that they couldn’t be bothered!
I approached a second letting agent and secured a property, and they confirmed that the information provided by Webbers was untrue. Furthermore, I work for a Local Authority who confirmed the same.
My advice is not to trust Webbers Lettings in Barnstaple, check with other agents before accepting what they say, and pity the landlords who lose good tenants as a result.
Edited in response to query:
I went in twice and spoke to two different female staff. In the first case, it was a Saturday and there was one member of staff who couldn’t even be bothered to sit up or offer me a seat. No notes were taken by the member of staff and I left within 5 minutes having been effectively dismissed and told guarantors were against the law. Having discussed the legislation with housing colleagues I went in a second time. This was a weekday and the office was fully staffed but without customers. This second member of staff was not corrected or advised otherwise by other staff members. My details were not taken despite me asking that they were, as guarantors weren’t allowed as they never took responsibility and she would need to ask a manager. Even then, she showed no intention of doing so or even checking with another colleague. There was absolutely no interest, so I left.
Update to response
I think that says it all - as I said no one took any details or made notes of my query.
No one is going to admit to responding to a customer query in the fashion that they did, or not following company protocols.
My review is accurate, genuine and honest, and I can provide a description of both members of staff if that helps!
I’m not prepared to debate my experience of your branch or customer service and my review stands.
Helga · 20 November 2025 · Webbers Estate Agents Wiveliscombe
Agent replied · 11 May 2026
Thank you for your additional, expanded comments and we note that you have now advised you made two separate visits to our offices. We have reviewed again the claims you have made, and unfortunately we have not been able to verify any part of the account you describe.
Your description of events does not reflect our processes, our legal guidance, or the way enquiries are handled in our Barnstaple offices. We do not advise that guarantors are “illegal”, nor have we issued any internal guidance that could support such a statement.
Additionally, we keep records of all walk-in enquiries, and there is no trace of a visit matching the details you have provided, nor any staff recollection consistent with your account. The suggestion that multiple members of staff would provide identical incorrect legal advice, or refused to take your details upon request, does not align with how our office operates.
Please be assured that if such an incident had been brought to our attention at the time we would have gladly investigated to establish the facts. Despite the passage of time, if you are able to provide verifiable information, such as the date, approximate time, or the name of the staff member you spoke with, we will happily review it. In the absence of this, we are unable to find any evidence supporting the claims made.
★★★★★ 5/5
GoogleI recently sold my property through Webbers.
The whole team was involved in the sale in a professional manner.
My main contact was Lucy, who handled the sale.She was approachable and happy to discuss any issues I had.
Well done Webbers ,I would highly recommend them for any property matters.
Kirsty · 20 November 2025 · Webbers Estate Agents Barnstaple
Agent replied · 13 April 2026
Thank you so much, Kirsty, for sharing your experience! We’re delighted to hear that selling your property through Webbers Estate Agents in Barnstaple was a smooth and professional process. Lucy and the team will be thrilled to know their approachable and supportive service made a real difference for you.
Your recommendation means the world to us. At Webbers, we pride ourselves on guiding clients through every step of their property journey with care and expertise. If you ever need help with buying, selling, or letting in the future, we’re here for you.
Kind regards,
Matt and the The Webbers Barnstaple Team
★★★★★ 5/5
GoogleRating only, no written review.
Julie · 19 November 2025 · Webbers Estate Agents Minehead & Exmoor
Agent replied · 19 July 2026
Thank you Julie for your five star review.
★★★★★ 5/5
GoogleRating only, no written review.
Andreea · 19 November 2025 · Webbers Estate Agents Minehead & Exmoor
Agent replied · 19 July 2026
Thank you for your five star review
★★★★★ 5/5
GoogleAmazing Estate Agents. James and his team were extremely professional and caring. Made our difficult move less traumatic and helped us through every stage to completion.
David · 19 November 2025 · Webbers Estate Agents Minehead & Exmoor
Agent replied · 19 July 2026
Thank you David for such lovely words. It was a pleasure to assist you in the sale of your house.
★★★★★ 5/5
GoogleRJ marketed and sold my lovely apartment in Court Mews. I would highly recommend them for selling or renting a property. They are responsive, efficient with a wealth of local knowledge and experience. Thank you.
Mark · 19 November 2025 · Webbers Estate Agents Minehead & Exmoor
Agent replied · 19 July 2026
Thank you Mark for your lovely review, it was a pleasure to help you sell your property and we wish you all the very best in the future.
★★★★★ 5/5
GoogleExcellent advice and service. We achieved the price desired and felt supported throughout the process.
William · 19 November 2025 · Webbers Estate Agents Minehead & Exmoor
Agent replied · 19 July 2026
Thank you William for your lovely words, it was a pleasure to help you sell your home.
★★★★★ 1/5
GoogleCommunication very poor and at a snails pace at best. 24 hours for support to deal with a basic enquiry. Holding me to an exit fee for 18 months which will be challegend by our solicitors. Website is not performing correctly and Homeflow just inerested in hiding behind small print and charging monthly fees. Customer service i wish it could be zero instaed of a 1star.
Haydn · 19 November 2025 · Webbers Estate Agents Bude
Agent replied · 19 June 2026
We are genuinely disappointed to hear this feedback, which is unusual and completely inconsistent with what we normally hear. We pride ourselves on delivering a high quality service and a robust product, so are very sorry indeed that this hasn't been your experience.
We always work in an open way, based on the transparent, written agreements we have in place with all our customers.
While we're very sorry this hasn't worked out, we wish you the best for the future.
★★★★★ 5/5
GoogleFantastic Team and service!
Really supporting and helpful with any request you may have.
Positive experience!
Tom · 18 November 2025 · Webbers Estate Agents Bude
Agent replied · 18 June 2026
Thank you for your review and for choosing Donald Ross Residential. We wish you all the best in your next chapter.
★★★★★ 1/5
GoogleI used Webbers in Bude to sell property and had to terminate. I tried to buy using this Webbers and they turned a property sale into a bizarre auction. The property I originally wanted became available again and just happened to sell the night I enquired again. I wouldn't trust this bunch of cowboys ever again.
Nice of Webbers to take the time to reply to my review a year after I posted it!
Andrew · 16 November 2025 · Webbers Estate Agents Great Torrington
Agent replied · 13 April 2026
If you would like to discuss your experience further, please do get in touch directly, we would welcome the opportunity to speak with you.
★★★★★ 5/5
GoogleEveryone at Webbers Estate Agents in at South Molton have been amazing, their help and support in selling our home has been fantastic, we would highly recommend them.
Christine · 16 November 2025 · Webbers Estate Agents South Molton
Agent replied · 16 September 2026
Thank you so much, Christine, for your lovely 5-star review. We’re delighted to hear that Lauren and the South Molton team made the process of selling your home such a positive experience. Your kind recommendation means a great deal to us all, and we’re so pleased we could help make your move a smooth one.
Best wishes,
Lauren and The Webbers South Molton Team
★★★★★ 5/5
GoogleWe had the absolute pleasure of working with Aaron as our estate agent, and we couldn’t be more grateful for his outstanding support throughout our buying and selling journey. From day one, Aaron proved to be incredibly helpful, responsible, and impressively responsive. He followed up diligently with all parties at every single step, ensuring nothing fell through the cracks.
What truly sets Aaron apart is his deep network of off-market properties and serious potential buyers. Thanks to his resources and tireless efforts, we were able to purchase a home we absolutely love and sell our own property, all within just six months through Aaron. It was a whirlwind, but Aaron made it feel seamless.
His professionalism, attention to detail, and commitment to our goals made what could have been a stressful process into an exciting and rewarding experience. We genuinely believe this amazing outcome wouldn’t have been possible without Aaron’s expertise and dedication. Highly recommended!
Mike · 15 November 2025 · Webbers Estate Agents Wiveliscombe
★★★★★ 5/5
GoogleThankyou so much for helping us buy our first home. Friendly, personal, helpful fast service and we would recommend you to all!
Matilda · 15 November 2025 · Webbers Estate Agents Wiveliscombe
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
