Trusted Agent profile
★★★★★
310 reviews across 4 offices and 2 platforms
Waterfords has 310 reviews across four offices (Camberley, Yateley, Chobham and Ascot) and two platforms, rated 4.8 out of 5 overall.
300
Reviews on Google
All 4 offices
10
Reviews on Facebook
All 4 offices
Waterfords's four offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Waterfords, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleJust telephoned to ask for information on a rental at 0902hrs 22 Feb 24. I was super polite & requested more info....silence....asked again....the reply was " what do you want to know' in a rude tone!! I answered about viewing etc... which …
Dear Maxine, Thank you for taking the time to leave a review, Waterfords always take feedback … More
5/5
GoogleTom, Darren, and Lynn from Waterfords went above and beyond in selling my house. Their professionalism and dedication were outstanding throughout the entire process. From the initial listing to the final closing, they demonstrated expertise and skill in navigating the housing market. They kept me informed at every stage, promptly addressing any queries or concerns I had. Their collective efforts culminated in a successful sale at a favorable price point. I highly commend Tom, Darren, and Lynn for their exceptional service and would wholeheartedly recommend them to anyone looking to sell their property.
5/5
GoogleThe team as whole is awesome they helped me to find a property to my satisfaction. Matt in particular kept me assured he will find a place for me. Glad he did and he did advise me accordingly. Good Job Waterfords!
Hello Tshikoh. Thank you so much for your 5 star review for our Camberley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleThis guy needs a pay rise, outstanding customer service. Above and beyond if this guy was in starwars he would be yoda ! I can't say enough just an outstanding guy if I had 10 of him working for me I would be able to sack 50 staff
Hello Alan. Thank you so much for your 5 star review for our Camberley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleI called for some details and information on a property. I spoke with Matt and he was incredibly helpful. He gave me all the details I needed to know, he was very polite and I would recommend him anytime.
Hello Natalie. Thank you so much for your 5 star review for our Camberley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleHarry - thank you so much for the support throughout my purchase. You were always responsive and proactive with everything. Working in property industry myself its not very often you come across an estate agent who is so on the ball with the sales progression. I also met Harry on the viewings and he was friendly and informative. Thank you Harry & Waterfords for everything, I would highly recommend
Hello Jo. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleI spoke to Alex at the initial enquiring stage, he was very knowledgeable about the property and the overall processes. My mind was at ease as all of my questions answered and I was able to make a quick but informed decision. I was very pleased with the service provided and would use Waterfords again!
Hello Ariana. Thank you so much for your 5 star review for our Camberley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleHarry Dean was super helpful throughout, proactive and always well informed - he knew more about my sale and purchase than anyone else! He is polite and friendly (not pushy) and a pleasure to deal with - I would highly recommend Harry!
Hello Eloise. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleWe have bought a property through Waterfords Yateley. We have found their service throughout our purchase from the first visit with Harry to completing the purchase with Keith very professional. They respond to phone-calls, emails and texts very quickly and were very helpful, friendly and giving advice too was valuable. Great team, thank you.
Hello Angela. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleMatt was very understanding of our situation and was very helpful with assisting us to quickly secure a property. Clear communication and very personable, thanks, Matt.
Hello Jenny. Thank you so much for your 5 star review for our Camberley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleWas kindly contacted by Matt Blackman who made efforts for me to view properties at such notice (which ended up being one of the properties I moved into!) Thank you :).
Hello Zai, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleKeith & Harry @Waterfords yateley have worked tirelessly to sell my property…. They have been consistently professional prompt and well researched on the property details before securing the correct client for the house…. Which is an enormous challenge in a constantly changing market…. I can thoroughly recommend them !!!!!
Thank you so much for taking the time to leave us a review. Your feedback means a lot to us. Please do let us know if there's anything else we can help with.
5/5
GoogleWorking with Waterfords has been a really easy and smooth process. I met Matt at my initial viewing and I was pleased to hear that they capped the viewing numbers to about 5 (don't quote me) for the flat I was interested in. This immediately put me at ease considering the current rental situation. Matt was really responsive and even responded to messages when he was off (sorry Matt!). I have worked with other agents before and haven't felt as cared for or looked after as I have with Waterfords. I am now in the property and am really pleased with their service.
Hello Laura, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleWe had many great experiences with Waterfords and Harry in particular. Returned calls quickly, were open and honest and very professional at all times. I would highly recommend.
Thank you so much for taking the time to leave us a review. Your feedback means a lot to us. Please do let us know if there's anything else we can help with.
5/5
GoogleWas kindly contacted by Matt Blackman who made efforts for me to view properties at such notice (which ended up being one of the properties I moved into!) Thank you :).
Hello Zai, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleFor almost 6 months I have been trying to find a suitable property for my daughter to rent. It is her first move away from home so it's significant and lots to think about. I have struggled so much with mainstream estate agents, they either don't answer the phone, don't respond to messages, when/if they do eventually call back the property has been taken, with little apology or sensitivity to the disappointment and upset caused. Then comes along Matt from Waterfords. Well, what a breath of fresh air it has been to deal with him and his team. Phone is ALWAYS answered, always a friendly and helpful voice on the other end of the line and Matt has truly gone out of his way to help us find the right property for my daughter. I cannot thank you enough Matt, for your time, patience, fabulous communication skills, attention to detail and all round first class service. Amazing and has taken so much stress away for both myself and my daughter!
Hello Val, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleWe’ve just brought a property through waterfords and they were brilliant. From start to finish Harry was professional, helpful and informative! We wouldn’t hesitate to recommend him to anyone!
Thank you so much for your 5 star review of the Waterfords Yateley team. We really appreciate your feedback.
5/5
GoogleQuick and efficient. Will definitely recommend. Thank you Alex!
Hello Lorinda, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleFantastic service from Alex from Waterford his quality of service goes on beyond saying his kindness his ,attention to details and his calm approach gave us reassuring that we are making the right move THANKYOU ALEX
Hello Sadia, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleI had the pleasure of speaking with Alexsey Singadia about renting a new home just recently. From beginning to end, it was a delight working with Alexsey, who is extremely professional. In addition, he has extensive knowledge of the local market and ensured that I always felt like a priority. Alexsey demonstrated his commitment to excellence at every stage of the process. He went above and beyond to ensure that every detail was taken care of, including coordinating viewings and conducting additional research on the property. Alexsey, thank you very much for your assistance and professionalism; it is greatly appreciated.
Hello Andrada, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleKeith & Harry were extremely helpful and supportive at all stages through our purchase. Keith went above and beyond at times which was really appreciated. Thank You Keith & Harry.
Thank you so much for your 5 star review of the Waterfords Yateley team. We really appreciate your feedback.
5/5
GoogleWe have purchased our lovely house with Sandra and will recommend her to all family and friends as she’s been a star! Always there to help and kept us up to date throughout the process. Thank you
Thank you so much for your 5 star review of the Waterfords Yateley team. We really appreciate your feedback.
5/5
GoogleGood advice and very friendly staff. Thanks Nick.
Hello, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
5/5
GoogleGreat team to deal with, especially Nick Ross. Very professional and quick to answer questions. Nothing was too much trouble. Will defo use again. Can’t recommend highly enough
Hello Steve, thank you so much for your 5 star review of the Waterfords Camberley team. Your feedback means a lot to us.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Waterfords has 310 reviews across its four offices, rated 4.8 out of 5 overall: 300 on Google, 10 on Facebook.
Camberley has the most, with 200 reviews rated 4.7 out of 5, followed by Yateley with 78.
Yes. In The Trusted Agent 2026 awards: Waterfords, Camberley won Trusted Agent.
