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Waterfords reviews

4.8

★★★★★ Excellent

78 reviews across 1 platform

35 Plough Road, Yateley GU46 7UW

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Waterfords's Yateley office at 35 Plough Road is rated 4.8 out of 5 across 78 reviews on 1 platform, including 78 Google reviews rated 4.8. Checked 9 October 2026.

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4.8 / 5

78

Reviews on Google

This office

Reviews may appear on more than one platform.

Reviews

Every review we hold for the Yateley office, from every platform, shown as written. First names only.

5/5

Google

Isobel from Waterfords Yateley has been absolutely amazing! We are first time buyers and we fell in love with a home in the area, of which Izzy was showing and from the get go she was brilliant. She made the process feel so easy and has been so attentive throughout. We had a really smooth experience overall and Izzy definitely helped keep us calm, answered all our questions (however silly they were), always kept us updated with the movements of the sale as well as being a really pleasant person to work with. Highly recommend!

Georgie · 8 August 2026

Agent replied · 22 August 2026

Thank you so much, Georgie, for your wonderful review. It’s fantastic to hear how well Isobel looked after you throughout your first-time buying experience and helped make what can often feel like a daunting process feel so straightforward. We’ll be sure to pass your lovely comments on to Izzy, I’m sure she’ll be delighted to hear them. Congratulations on your new home, and thank you again for choosing Waterfords Yateley! ⭐

5/5

Google

I'm always a bit anxious with estate agents as the ones I have had before have rushed me to purchase or rent a home, but from the moment I met Harry from Waterfords, I was immediately at ease, and especially with the professionalism and respect displayed. I was also given ample of time to view the property and to submit my offer without any pressure at all. Harry has also been friendly and communicative right from the beginning. Thank you Harry!

Michael · 13 September 2025

Agent replied · 13 April 2026

Thank you so much for sharing your experience! I’m thrilled to hear that Harry made you feel at ease and provided such a professional, respectful, and pressure-free experience. Giving our clients the time and space to make the right decisions is something we pride ourselves on, and it’s wonderful to know that Harry delivered exactly that. I’ll be sure to pass on your kind words to him, he’ll be delighted! Thank you again for choosing Waterfords, and we wish you all the best in your new home. Warm regards, Sam Charlton Director, Waterfords

5/5

Google

I’d like to share our very positive experience of dealing with Beth at Waterfords in Yateley. Beth is helpful, polite, patient and most importantly not pushy. She knew the property inside out during both viewings and if she didn’t know the answer she got straight back to me. She’s a real asset to Waterfords Estate Agents and we have pretty much dealt with every local estate agent in our quest to find our next family home. Thank you again Beth.

Kate · 14 August 2025

Agent replied · 13 April 2026

Thank you so much for taking the time to share your experience! I’m delighted to hear how helpful Beth was throughout your property search. She really is a fantastic member of our team, and it’s wonderful to know that her knowledge, patience, and approach made such a positive impact on your journey to finding your next family home. We’re so pleased you chose Waterfords, and it’s lovely to hear that your experience with us stood out among other local agents. I’ll be sure to pass on your kind words to Beth, she’ll be thrilled! Thank you again for your thoughtful review. Wishing you and your family all the very best in your new home! Warm regards, Sam Charlton Director, Waterfords

5/5

Google

What a team! Highly recommend Waterfords, Yateley. From Beth who took my initial call, where first impressions are so important, to Sam’s knowledge and expertise of the local market, and to Harry who kept track of the sale from start to finish and who was truly outstanding. Harry’s communication throughout was first-class, from what should’ve been a straight-forward sale, which proved to be extremely complex to say the least. Harry was absolutely brilliant at keeping in touch with our buyers and both solicitors and updating us every step of the way. Harry’s dedication, empathy and professionalism made the whole process that much easier. Thank you.

Alison · 13 July 2025

Agent replied · 13 April 2026

Thank you so much for your wonderful feedback, it truly means a lot to the whole team. I’m delighted to hear that your experience with Waterfords Yateley was such a positive one from start to finish. Beth, Harry, and I all really enjoyed working with you, and it’s fantastic to know that our collective efforts made a difference during what turned out to be a complex journey. A special thank you for your kind words about Harry, his dedication, communication, and professionalism are qualities we’re incredibly proud of, and I’m so pleased they helped to make the process a little smoother for you. We’re grateful for your recommendation and wish you all the very best moving forward. Warm regards, Sam Director, Waterfords

5/5

Google

Very happy with the service we received from Waterfords. Izzy kept on top of everything and ensured the sale went through smoothly. Very professional and a pleasure to deal with.

Stella · 22 June 2026

Agent replied · 22 August 2026

Hi Stella, Thank you so much for your lovely review. We’re really pleased to hear you were happy with the service you received and that Izzy was able to keep everything on track to ensure your sale went through smoothly. It’s great to know you found the team professional and easy to deal with. We’ll be sure to pass your kind feedback on to Izzy and the team. Thank you again for choosing Waterfords, and we wish you all the very best for the future.

5/5

Google

Waterfords Yateley is a superb estate agency. Beth and Harry are an outstanding team who both know the market and area very well. Their assistance throughout the process, particularly liaising with solicitors, buyers and other agents, has enabled us to sell as smoothly as possible. We cannot thank them enough and wish the whole team great success in the future. Highly recommended!

Mrs · 28 April 2025

Agent replied · 13 April 2026

Thank you very much for your kind and thoughtful review. I’m thrilled to hear that Beth and Harry were able to support you so effectively throughout the sale. Their deep knowledge of the local market and dedication to smooth communication are exactly what we strive for at Waterfords Yateley. We truly appreciate your recommendation and your good wishes for the team. It’s been a pleasure working with you, and we wish you all the best in the future. Warm regards, Sam Director, Waterfords

5/5

Google

Harry went above and beyond to sell our property, having been with 2 other agents previously we were dubious to try another but Harry really did deliver, they got 5x the people through the door for viewings and achieved a price we were happy to accept. I wouldn't hesitate to use Waterfords again!

Ella · 13 April 2025

Agent replied · 13 April 2026

Thank you so much for sharing your experience. I’m delighted to hear that Harry was able to exceed your expectations, especially after your previous challenges with other agents. Getting more viewings and achieving a price you’re happy with is exactly what we aim for, and it’s wonderful to know Harry delivered on that. We truly appreciate your trust in Waterfords and look forward to the opportunity to work with you again in the future. Warm regards, Sam Director, Waterfords

5/5

Google

My house was on the market with other agents. At that time I was looking to move within the area and Harry from Waterfords was great at keeping me posted about properties on with them that might interest me. I did sell but decided to move away to be nearer family. Unfortunately the chain fell through and viewings went quiet. To be honest a very low time for me. Just at the right time I had a call from Harry saying they'd love to help me...and he really thought they could. That afternoon Keith, the Yateley branch Manager came round and I signed a contract. Keith was friendly, respectful and professional. I just felt I could put my trust in them. How right I was...Keith carried out a viewing at my property the following morning and the couple offered straightaway! I was thrilled and so relieved. I can say from experience that Waterfords are the best agents in the area. It's hard to say exactly why but their approach is just right and whether you're a buyer or seller they instill confidence and trust. Thank you Harry and Keith!! 🤗😊

Laura · 29 June 2023

Agent replied · 29 July 2023

Thank you so much for taking the time to leave us a review. Your feedback means a lot to us. Please do let us know if there's anything else we can help with.

5/5

Google

Fantastic service - Highly recommended. Harry was instrumental in finding our new home and always strived to meet our expectations. Prompt, friendly and reliable service all the way through the process made it a much smoother journey. Thank you!

Simon · 13 April 2025

Agent replied · 13 April 2026

Thank you so much for your fantastic five-star review! We truly appreciate you taking the time to share your experience with Waterfords. It’s wonderful to hear that you were happy with our service, and I’m delighted that our team could assist you so effectively. Customer satisfaction is our top priority, and knowing that we met your expectations means a lot to us. If you ever need any further assistance, please don’t hesitate to get in touch, we’d be more than happy to help. Thanks again for your kind words and for choosing Waterfords. Best regards, Sam Charlton Director, Waterfords Estate Agents

5/5

Google

Harry - thank you so much for the support throughout my purchase. You were always responsive and proactive with everything. Working in property industry myself its not very often you come across an estate agent who is so on the ball with the sales progression. I also met Harry on the viewings and he was friendly and informative. Thank you Harry & Waterfords for everything, I would highly recommend

Jo · 18 November 2023

Agent replied · 22 March 2024

Hello Jo. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.

5/5

Google

Very helpful and very informative,professional and very polite at all times,Harry is an Estate agent that we would recommend time and time again and wish that there were more honest people about like him.

David · 13 May 2025

Agent replied · 13 April 2026

Thank you so much for your wonderful feedback. I’m delighted to hear that Harry provided such helpful, professional, and honest service throughout your experience. We’re incredibly proud to have him on the Waterfords team, and your recommendation means a great deal to all of us. If there’s ever anything else we can assist with, please don’t hesitate to get in touch. Warm regards, Sam Director, Waterfords

5/5

Google

Keith is a joy, from the moment he stepped in through the front door of my parents house we knew he would be perfect to help them move. Moving in your 80's is not fun but he calmly helped them every step of the way, kept to his word with …

Helen · 22 August 2024

Agent replied · 22 March 2024

Hello Helen. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.

5/5

Google

Waterfords Estate Agent has so far exceeded my expectations. They have been responsive, helpful and arranged viewings very quickly and proffessionally. Gary Ayling has handled the negotiations along with Georia Craig and Harry Dean. They have negotiated both my property for purchase and my own house sale.This is subject to contracts with hopefully the most viable chain. Many thanks so far.

Ruth · 13 November 2025

Agent replied · 22 August 2026

Hi Ruth, Thank you so much for your kind review. We’re really pleased to hear that the team have exceeded your expectations and that Gary, Georgia, and Harry have been able to support you with both your purchase and sale so far. It’s great to know you’ve found the service responsive, helpful, and professional throughout the process. We really appreciate your feedback and look forward to helping everything progress smoothly to completion. Thank you again for choosing Waterfords.

5/5

Google

A fabulous service was provided by Waterford’s throughout our house sale. Gary in particular was extremely helpful in providing updates and advice. We are extremely grateful for the way we were looked after.

David · 22 June 2026

Agent replied · 22 August 2026

Hi David, Thank you so much for your kind review. We’re delighted to hear you received a fabulous service throughout your house sale and that Gary was especially helpful in keeping you updated and offering advice along the way. It’s great to know you felt well looked after during the process. We’ll be sure to pass your feedback on to Gary and the team. Thank you again for choosing Waterfords, and we wish you all the very best for the future.

5/5

Google

It has been said that moving home is one of the most stressful times in ones life Unfortunately , this experience for me and my family was not the the norm in the slightest. It took 10 months to complete many ups and downs and i didn't think it would ever happen at one point.Putting all the problems to oneside. Waterfords were my seller's estate agents. Harry Dean was able to keep us in the loop throughout the process. Communications with him was excellent. Harry went above and beyond to help, as solicitors thoroughout the chain were lacking in there communications with each other. If it wasn't for Harry's I'm not sure that I would be living here now. I can't recommend Waterfords enough. They didn't even sell our home. Harry Dean is amazing

Stacey · 22 August 2024

5/5

Google

This is the second time we have sold through Waterfords and both times received fantastic service. Harry & Keith were very professional and a pleasure to deal with. I would highly recommend to anyone looking to buy or sell a house in the local area.

Nigel · 22 August 2024

Agent replied · 25 November 2023

Hello Nigel. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.

5/5

Google

In the last two weeks I have registered with nearly every agent in the Yateley, Sandhurst and Crowthorne area. Whilst we are still yet to find a house, Sheralee has been a highly proactive and responsive agent. I must also mention that Harry has been equally excellent. Both were very engaged during our first viewing, and helped us visualise the potential of the property we saw.

Sophia · 25 April 2023

Agent replied · 24 June 2023

Thank you so much for taking the time to leave us a review. Your feedback means a lot to us. Please do let us know if there's anything else we can help with.

1/5

Google

Josh and his team have been appalling. They took nearly 3 weeks to do basic checks when other estate agents say it should be a 3/4 day max. we clearly expressed dates after already delaying removals, cleaners etc. they said on a Friday …

George · 13 April 2024

Agent replied · 22 March 2024

Thank you for taking the time to write your review. As a letting agent, we do not control the length of time that it takes for our … More

5/5

Google

Big shout out to Beth from the team, she has been responsive to emails, given us space to reflect and been professional throughout. Sadly, we haven't found our home yet but I know if it's with Waterford we will be happy to do buisness.

MEREDITH · 13 April 2024

Agent replied · 22 March 2024

Hello Meredith. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.

5/5

Google

Keith & Harry @Waterfords yateley have worked tirelessly to sell my property…. They have been consistently professional prompt and well researched on the property details before securing the correct client for the house…. Which is an enormous challenge in a constantly changing market…. I can thoroughly recommend them !!!!!

Jenifer · 31 August 2023

Agent replied · 30 September 2023

Thank you so much for taking the time to leave us a review. Your feedback means a lot to us. Please do let us know if there's anything else we can help with.

5/5

Google

Harry was extremely helpful throughout the process and went above and beyond to assist us.

Sam · 13 April 2025

Agent replied · 13 April 2026

Thank you for taking the time to leave such a positive review! I’m thrilled to hear that Harry was so helpful and went the extra mile to support you throughout the process. Your kind words mean a lot to us, and I’ll be sure to pass them on to him. Thanks again for choosing Waterfords, we’re so pleased we could assist you! Warm regards, Sam Charlton Director, Waterfords

5/5

Google

Fantastic service, advice and help from Gary Ayling throughout the whole process of the sale of my property. I would totally recommend him at Waterfords Estate Agents - Yateley.

Geraldine · 13 February 2026

Agent replied · 13 April 2026

Thank you so much for your kind words! I’m delighted to hear that Georgia provided fantastic service and support throughout the process. We really appreciate your recommendation! Warm regards, Sam Charlton Director, Waterfords

5/5

Google

Recently purchased our first home with Waterfords in Yateley. James was especially friendly and made us feel very welcome on our visits to our future home. Harry was also great at communicating with us about the ongoing purchase. We would certainly recommend using Waterfords if you are thinking of buying a home.

Jack · 10 February 2023

Agent replied

First of all, thank you for taking the time to leave us a such a lovely review. We really appreciate your feedback. If you have any questions at all or if we can help in any way in the future, do get in touch with myself or the team. Kind Regards, Sam Charlton, Director

5/5

Google

Harry Dean was super helpful throughout, proactive and always well informed - he knew more about my sale and purchase than anyone else! He is polite and friendly (not pushy) and a pleasure to deal with - I would highly recommend Harry!

Eloise · 26 October 2023

Agent replied · 25 November 2023

Hello Eloise. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.

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Questions about Waterfords

How many reviews does Waterfords have?

Waterfords's Yateley office has 78 reviews across 1 platform: 78 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.

What is Waterfords's rating?

Waterfords is rated 4.8 out of 5 across all 78 reviews, and 4.8 out of 5 on Google from 78 reviews, checked 9 October 2026.

Where is Waterfords's Yateley office?

Waterfords, 35 Plough Road, Yateley GU46 7UW.

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Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.