Trusted Agent profile
★★★★★
78 reviews across 1 platform
35 Plough Road, Yateley GU46 7UW
Part of Waterfords, see every office.
Waterfords's Yateley office at 35 Plough Road is rated 4.8 out of 5 across 78 reviews on 1 platform, including 78 Google reviews rated 4.8. Checked 9 October 2026.
Every review we hold for the Yateley office, from every platform, shown as written. First names only.
5/5
GoogleVery positive experience. Keith and Harry were exceptionally helpful, and supportive, keeping me informed and updated throughout. I would thoroughly recommend them. Many thanks
Hello Moira. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleTop Man Michael Brown was more than happy to help us get the house we wanted. From arranging few viewings for this property and keeping us up to date with communication up and down the chain and with solicitors and all parties involved. Very good communicator friendly and always courteous. Thank you for your help. We got our place in 2 months and 24 days ! Well done !
Dear customer, Thank you so much for your positive feedback. Do let us know if we can be of further assistance. Kind Regards, Sophie Brooks Marketing Manager
5/5
GoogleWaterfords (Georgia) have been diligently supportive throughout our house sale. Kay and I are very grateful for their support. Brian and Kay Price
Hi Brian and Kay, Thank you so much for your kind words! I’m thrilled to hear that Georgia and the team were able to support you so diligently throughout your house sale. We really appreciate you taking the time to share your experience and are grateful for your trust in Waterfords. Warm regards, Sam Charlton Director, Waterfords
5/5
GoogleWe recently bought our home through Waterfords. Keith and Harry were absolutely fantastic, so helpful in making things run smoothly and genuinely lovely to deal with. Thanks again.
Hello Amy. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleKeith was excellent. Responsive and went the extra mile. I was very impressed and felt he added value to the process of finding a new home. Thank you Keith. You are a great ambassador for your company
Thank you so much for taking the time to leave us a review. Your feedback means a lot to us. Please do let us know if there's anything else we can help with.
5/5
GoogleBeth has been amazing from beginning to end of the offer being agreed through to completion. Keep up the good work Beth and Waterfords
Hello Kate. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
1/5
GoogleEnquired about a property here multiple times, letting agent Alexsey has very poor communication skills and did not get back to me, then completely ignored my email. Scheduled a virtual viewing which I did not receive for the specified time and only received a day later once asking. Asked him to give me a call twice so we could discuss the property however he only wanted to be contacted via email. However on the bright side all other staff seem to be quite friendly and helpful
5/5
GoogleThese Estate Agents were fantastic! They were always available and kept me up to date at every stage. Beth was amazing and so helpful! So thank you Beth for everything!
5/5
GoogleKeith & Harry were extremely helpful and supportive at all stages through our purchase. Keith went above and beyond at times which was really appreciated. Thank You Keith & Harry.
Thank you so much for your 5 star review of the Waterfords Yateley team. We really appreciate your feedback.
5/5
GoogleFabulous estate agents
Hi Maggie, Thank you so much for your lovely review. We really appreciate you taking the time to share your feedback, and we’re delighted you had a positive experience with Waterfords. Thanks again for choosing us.
5/5
GoogleWe’ve just brought a property through waterfords and they were brilliant. From start to finish Harry was professional, helpful and informative! We wouldn’t hesitate to recommend him to anyone!
Thank you so much for your 5 star review of the Waterfords Yateley team. We really appreciate your feedback.
5/5
GoogleVery helpful staff, Matt was able to answer all the questions I had while viewing a property to rent, I felt very confident and supported during the viewing I highly recommend using this company in the future
Thank you for taking the time to leave us such a great review! Do let us know if there's anything else we can help you with. Kind Regards, Ben Baker, Area Manager
5/5
GoogleAfter trying to move with another agent for 5 months, Beth, Harry and Keith come and had us under offer in a week, even though the situation was complexed I can say that they handled it well and helped us finally complete. The team are so helpful and went above and beyond. Highly recommend them.
Hello Corinna. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
5/5
GoogleTom from Waterford’s was very helpful in helping to find properties and keeping me up to date with new properties. He took the time to really understand the sort of property we were seeking. Would highly recommend.
Thank you so much for your fantastic five-star review! We truly appreciate you taking the time to share your experience with Waterfords. It’s wonderful to hear that you were happy with our service, and I’m delighted that our team could assist you so effectively. Customer satisfaction is our top priority, and knowing that we met your expectations means a lot to us. If you ever need any further assistance, please don’t hesitate to get in touch, we’d be more than happy to help. Thanks again for your kind words and for choosing Waterfords. Best regards, Sam Charlton Director, Waterfords Estate Agents
5/5
Google5/5 from Harry! I cannot recommend him enough. Very efficient, polite and a professional service! Thank YOU :)
Thank you so much for the 5-star review! I’m thrilled to hear that Harry was efficient, polite, and professional. We really appreciate your recommendation! Warm regards, Sam Charlton Director, Waterfords
5/5
Googlespoke to Matt recently and he has been so helpful with my property and sorting all my issues. will definitely be recommending him to friends and family!
Thank you for taking the time to leave us such a great review! Do let us know if there's anything else we can help you with. Kind Regards, Ben Baker, Area Manager
5/5
GoogleThank you for being so proactive in helping with my search for my next new home. Great communication and viewings went smoothly with all questions answered.
Thank you for your kind words. I’m so pleased to hear that you felt supported during your property search and that our team’s proactive approach and communication made a positive impression. We always aim to make the process as smooth and informative as possible, so it’s great to know that came through in your experience. Wishing you all the best in finding your perfect new home, and thank you for choosing Waterfords! Warm regards, Sam Director, Waterfords
5/5
GoogleHarry Dean has been extremely accommodating, patient, and professional throughout making the process very smooth. I am very happy with the service - nothing is too much trouble for him.
5/5
GoogleMatt Blackman is a real diamond of a guy most helpful finding me what I wanted can't recommend the company enough or his services
Thank you for taking the time to leave us such a great review! Do let us know if there's anything else we can help you with. Kind Regards, Ben Baker, Area Manager
5/5
GoogleMatt has been really helpful with all my enquiries regarding the property I wanted to rent, will definitely go back if I needed to!
Thank you for taking the time to leave us such a great review! Do let us know if there's anything else we can help you with. Kind Regards, Ben Baker, Area Manager
5/5
GoogleHarry Dean has been extremely accommodating, patient, and professional throughout making the process very smooth. I am very happy with the service - nothing is too much trouble for him.
5/5
GoogleFirst time buyers just looking into the market and starting the viewing process, so far the team here have been professional, attentive, not pushy, and genuine.
Thank you for your kind feedback. It’s wonderful to hear that our team has been professional, attentive, and genuine as you begin your journey into the property market. We understand how important it is to feel supported without pressure, especially for first-time buyers, and we’re here to help every step of the way. Please don’t hesitate to reach out whenever you’re ready to take the next steps, we’re excited to be part of your journey! Warm regards, Sam Director, Waterfords
5/5
GoogleExcellent customer service! Harry was very friendly, helpful and very effective communicator. Thank you.
Thank you so much for taking the time to leave us a review. Your feedback means a lot to us. Please do let us know if there's anything else we can help with.
5/5
GoogleWe have bought a property through Waterfords Yateley. We have found their service throughout our purchase from the first visit with Harry to completing the purchase with Keith very professional. They respond to phone-calls, emails and texts very quickly and were very helpful, friendly and giving advice too was valuable. Great team, thank you.
Hello Angela. Thank you so much for your 5 star review for our Yateley team! We really appreciate your feedback. Do let us know if there's anything else we can help you with.
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
Waterfords's Yateley office has 78 reviews across 1 platform: 78 on Google. Reviews may appear on more than one platform. Checked 9 October 2026.
Waterfords is rated 4.8 out of 5 across all 78 reviews, and 4.8 out of 5 on Google from 78 reviews, checked 9 October 2026.
Waterfords, 35 Plough Road, Yateley GU46 7UW.
Ratings and review counts checked 9 October 2026. Is this your office? Claim your page.