5/5
GoogleEverything got sorted out in a very short amount of time. Later on my requests to resolve some unexpected issues with the rented property have been quickly and efficiently dealt with, which I appreciated very much.
Trusted Agent profile
Tower Estates estate agents in Scarborough and London
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181 reviews across 2 offices and 4 platforms
Tower Estates has two offices, in Scarborough and London. Together they have 181 reviews on four platforms, rated 4.5 out of 5 overall.
156
Reviews on Google
All 2 offices
12
Reviews on Facebook
All 2 offices
1
Reviews on Yell
All 2 offices
12
Reviews on Trustpilot
All 2 offices
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Our offices
Tower Estates's two offices, most reviewed first. Each has its own page.
Latest reviews from every Tower Estates office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleVery professional staff and well run business. Pleasure to work with.
5/5
GoogleI would highly recommend Tower Estates to anyone as their service is exceptional. Daniela and the team has been a great help to us over the years; couldnβt be more happier!
5/5
GoogleI have been with this agency over 5years, Such a brilliant experience! They are charming and helpful. The agents are accurate and treat their clients perfectly. Thank you for your excellent service Daniella ππ½ β¦
5/5
GoogleI had the pleasure of working with Daniela, an exceptional estate agent who made the letting process incredibly smooth and stress-free. From the very beginning, she was highly supportive and attentive, always available to answer any questions and address any concerns. Daniela's professionalism and efficiency were evident in every interaction, ensuring that everything moved along seamlessly. She went above and beyond to ensure that all my needs were met, providing valuable insights and guidance throughout. Her friendly and approachable demeanor made the entire experience enjoyable and worry-free. Daniela's dedication to her clients is truly commendable, and I felt well taken care of every step of the way. The level of service she provided was outstanding, and I am extremely grateful for her assistance. I had a wonderful experience and would highly recommend Daniela's services to anyone in need of a reliable and supportive estate agent.
4/5
GoogleDuring my four years living in the property, I never encountered any issues with the agency regarding requests about the flat. They have been very efficient!
5/5
GoogleI have been living in one of their properties for the past three years, and I can confidently say that they have always taken excellent care of us. Whenever my flatmates and I needed support, they were always there to help. I highly recommend Tower Estate.
5/5
GoogleI would highly recommend Tower Estates and their team any day as they are on the ball, both with their rentals and sales of a property! They are proactive and supportive of your requests, Daniela is exceptional a true credit to the company, always hands on, efficient and sensitive to her clients needs. Thank you Tower Estates for everything!
5/5
GoogleRating only, no written review.
5/5
GoogleBrilliant service, Dan and his team were supportive and professional at every step during the process, working efficiently to process my move in line with my tight schedule. Cannot thank you enough!
Agent replied Β· 21 June 2024
Thank you for taking your time to leave us a review
5/5
GoogleRating only, no written review.
Agent replied Β· 21 June 2024
Thank you for taking your time to leave us a review
5/5
GoogleRating only, no written review.
Agent replied Β· 21 June 2024
Thank you for your review Elaine
5/5
GoogleRating only, no written review.
Agent replied Β· 21 June 2024
Thank you for your review Paul
5/5
GoogleHelpful staff with good local knowledge.
Agent replied Β· 21 June 2024
Thank you for your review Jacqueline
5/5
GoogleThe team, always there to help!
Agent replied Β· 21 June 2024
Thank you for your review Matt
5/5
GoogleAlways a good experience with this company. Tom is easy to talk too and does his best for you.
Agent replied Β· 21 June 2024
Thank you for your review Mark. Glad we could help get your purchases over the line as quickly as possible again
5/5
GoogleAn excellent estate agent I've been with for years. Very friendly and approachable. Take good care of their properties and tenants.
Agent replied Β· 21 June 2024
Thank you for your review Harald. We look forward to continuing working with your over the years to come
5/5
GoogleGreat service! Professional and competent agency! A very big thank you to Daniel! So grateful for your support!
Agent replied Β· 21 June 2024
Thank you for your review Carmen, we look forward to helping you throughout your tenancy whilst with Tower
5/5
GoogleCurrently renting with Tower Estates and I couldnβt be happier with the property they have given me. They made the whole move in procedure so easy and simple for me which helped a lot! You can tell they care a lot more about their β¦
Agent replied Β· 21 June 2024
Thank you for your review Amy and we hope you enjoy your stay in your new home
5/5
GoogleI contacted Tower Estates about viewing a few properties, they were very polite, professional. They contacted me very quickly and showed me 2 properties. β¦
Agent replied Β· 21 June 2024
Thank you for your review Paul. I'm glad both Amy & Dan helped the process smooth and we were able to find the right property for you
5/5
GoogleTo all Tower estate staff, especially Tom, Words cannot convey how much I appreciate your expertise during the big decision of purchasing a home. It felt daunting at the beginning, but you smoothed the way and explained everything so clearly. I appreciated the time you spent helping me navigate the process. You completely exceeded all my expectations, as I had know idea about the process of purchasing a house. I appreciate the fact that you made a big effort to secure an excellent deal on my behalf. I could not have asked for a better real estate agent. Thank you!
Agent replied Β· 21 June 2024
Thank you Alinaitwe. We understand being a first time buyer can be a stressful experience so we do try our best to make all the steps clear and try help walk you through to completion. We wish you the best of luck in your new home
5/5
GoogleIβd like to send big thanks to Tower Estates for helping me and my family find our new rental home. Their service has been exceptional from start to finish. Itβs clear that they really care about tenants and provide an honest, transparent and fair service. Everything was handled perfectly. Best wishes to their entire team!
Agent replied Β· 21 June 2024
Thank you for your kind words Rich
5/5
GoogleVery happy with the service I received, efficient and knowledgeable and really friendly. Gets the job done, would definitely recommend. Thanks for a smooth process.
Agent replied Β· 21 June 2024
Hello Dan, thank you for the review and from all the team we wish you well in your new home!
1/5
GoogleThe quality of estate agents in the UK is shocking and this place is no exception. Telling porkies from day one. Fortunately their short term memory is shocking, so it is easily spotted. The portfolio appears to be overpriced by 10-20%, so be careful you donβt buy a millstone for your neck. Get a good survey and a good solicitor. Approach with caution.
Agent replied Β· 21 June 2024
Hello Josh Wilson, we have checked our records and can't find any viewings/sales/letting with you in Scarborough. We thrive to push forward an honest, fair approach to all customers in all sectors. We always inform all buyers to get a survey on properties and we also provide a range of local solicitors to use per sale. We do not think this review was meant for our company and would appreciate your review removing. If you would like discuss further please contact our office on 01723 354 354.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Tower Estates
Which Tower Estates office has the most reviews?
Scarborough has the most, with 137 reviews rated 4.7 out of 5, followed by London with 44.
Where are the Tower Estates offices?
The two Tower Estates offices, by town:
- London: 18, Aldermans Hill, London, N13 4PN
- Scarborough: 60 Falsgrave Road, Scarborough, YO12 5AX
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