Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotUnkept sites
I had called to try and book an appointment at the Salisbury development, was promised a call back 2 times, never materialised. So myself and husband took a drive out to the estate to have a look. We drove round the entire estate and it was awful, overgrown with weeds growing through cracks in the roads, on peoples drives and pathways. I initially thought someone had thrown paint over some of the doors, however it transpired the paint on the front doors to new builds was peeling off.If the developers don’t care about keeping the site looking it’s best to sell properties, then I feel they certainly don’t deserve my or others peoples business.I haven’t even seen inside one of these properties, and I certainly won’t be going back to view even if they did ever manage to pick up a phone to return my call.
Fi · 20 June 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotAwful builders and customer service
We bought our house two and half years ago. We had the usual snagging problems but in the last 3 months we noticed mould in the utility room and downstairs toilet. A plumber initially thought it was a problem with the toilet and how it was installed. However, after much investigation work it turns out it is to do with the waste pipe for the washing machine which is 3 foot underground. When Lindens built the house, the pipe wasn’t installed correct and has caused a slow leak. This leak has gone into the skirting boards downstairs, the stud wall in the kitchen and underneath the flooring. We’ve spoke to Lindens but their response is that as it’s over two years ago, it’s nothing to do with them. Despite the fact that the report confirms that this has been ongoing since we moved in for it to cause the amount of damage it has. Lindens advice is phone NHBC but they say it’s Lindens error and to speak to them! This has forced us to go through our insurance company who are rectifying it but also taking legal action against Lindens. We need to have all the flooring downstairs taken up, a trench dug in the kitchen to reach the pipe work. A stud wall taken down, skirting boards replaced and downstairs toilet removed and replaced. This problem is just unique to us (it appears). However, the state they have left the site in affects everyone on the estate. The last house was built two years ago. It took 18 months after that the surface the road. There is still the roadwork signs, comes, metal fences and a skip on the estate. It’s just an eyesore when you drive onto the road. The customer service team need some training in empathy, understanding and how to speak to customers. You think they would be so sick of the complaints that they would change, but obviously not!!
Michelle · 18 June 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 5/5
TrustpilotSo glad I picked Linden
The team at Linden have been friendly, knowledgeable and supportive during the entire process. I experienced a lot of delays selling my previous property but Linden have been extremely understanding and patient. My main contact, Danielle has been an absolute rock, she explained the process in detail, helped me select my fittings and kept me calm when I was stressed about the sale of my last property. The house is wonderful, obviously there a a few minor snagging issues but that is to be expected when you buy a new build. The on site team are really quick to responding to any issues I've had, for example, my garage door was not latching correctly and they were here in less than 24 hours to fix it. I'm so glad I chose to go with Linden, I'd visited a lot of new builds before I made my decision and they are by far the most friendly and organised.
Rebecca · 16 June 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotAppalling customer service!
Bought our house off plan after seeing show home. Great design so we loved it however. Quality is appalling, issues run into the pages of snags. Issues continue to pile up particular quality of build and longevity of the house. Keen to build as quickly as they can and cut all corners including handing over the land and estate to a management company before it is ready. We end up paying for maintenance of land that is not ready. All this was after the house was built wrong, not to plan… alarm should have rung but you believe they are actually able to build houses as that’s their sole purpose!
Jon · 11 June 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
Trustpilot‼️ DO NOT BUY FROM THIS COMPANY ‼️
DO NOT BUY FROM THIS COMPANY!!!! They miss sold us our property!! We moved into our linden homes house 3 years ago now, paid full price and was sold a house with sole access to our drive, we had over 200 snag issues on the house including structural brickwork issues. So Lindens agreed to pass us the access road to our drive in compensation for all of the problems, 2 years down the line they have inserted a gate onto our neighbours property creating what was sold to us as sole access into a communal access which means we get frequently blocked in or out of our drive daily and creating a whole world of problems for us! We explained to lindens that not only if this very frustrating but this is dangerous for us as our daughter suffers with life threatening seizures so we need clear access at all times! As usual they just don’t care at all!! They have now backed out on their deal with us, haven’t completed any of our snag issues, this was supposed to be our forever home and they have left us with a drive that we are blocked into daily, and a house that is falling apart, we are living in complete misery! Even after legal action they are still refusing to fix the issues they have created,Customer service is shocking And the salesman are liars! All this company cares about is your money!
Holly · 9 June 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotABSOLUTELY TERRIBLE COMPANY. STAY CLEAR.
After waiting 2 months for a plot to be released & weekly contact with the sales team. The plot was given away to someone else without being released. Just to add to this they didn’t even let me know. I was so upset until I decided to read reviews on linden homes. Now all I can say is thank you for all the bad comments, the relief is overwhelming that we have had such a lucky escape. Would never waste my time with this company again.
T · 4 June 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
Trustpilotthe worst company i have ever delt…
the worst company i have ever delt with, they rush you into everything like selling your house putting reservations down then AFTER tell you the house isn't even built yet and they have no brick layers for foreseeable future, the sales team screams dodgy avoid at all costs, feel like me and my pregnant girlfriend have dodged a big bullet with linden homes never ever will go near them again
Scott · 26 May 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotBUYER BEWARE - Do NOT Buy from Linden
Anyone even thinking of buying one of these shoddily built houses, first Google 'YVETTE DAVIS LINDEN HOMES' to see the truth of how these #LifeWreckers behave once they have your hard earned money. I see they are building in Basingstoke, Hounsome Fields ..#BUYERBEWARE do your research and don't make a mistake that will ruin your life. 'YVETTE DAVIS LINDEN HOMES'... please do yourself a favour and Google it. I wouldn't wish my 5.5 year hell on any innocent new home buyer.
Yvette · 25 May 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 4/5
TrustpilotExplaining construction
Hey guys seen alot of issues raised as a construction worker myself, I van see that the main issue isn't what linden deal with unfortunately they have to bring in plumbers brickies and the general finishing of the builds. As to play Park review I was looking at a house myself if you actual drove down the road you would of seen it, do apologise for the rant just saw alot of bad feed back which isn't there fault if you moved on the frist block of houses and there's issue then they have to get in touch with each individual company that the issues fall under. They can't help time deal on this point
Courtney · 8 May 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotHanstead Park Bricket Wood
Hanstead Park Bricket Wood - Do not buy on this estate shoddy houses lack of respect for families and poor management. Actually now under Bovis Vistry. Complete and utter nightmare. Do yourself a favour and go elsewhere quickly !!!
Hannah · 7 May 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotDo not buy on the development it says…
Do not buy on the development it says there was going to be a play park as their isn't any round here and for us that was important due to having kids. We had to pay a lot of money out to have garden re done as linden didnt wanna know cant open windows properly and all my floor down stairs is scratched and linden will not take responsibility. With all these bad reviews why are people still buying of them that's why they dont give a dam because they know people will still buy
Amanda · 23 April 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 5/5
TrustpilotGreat Service so far
Great Service so far. Sales Reps were excellent. Eagerly expecting a completion date and move in date.
Hezekiah · 17 April 2021 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for letting us know about your experience Hezekiah and we look forward to confirming these details with you.Emma
★★★★★ 1/5
TrustpilotTerrible company, Avoid at all costs!
Terrible company, do not waste your money. Negligent practices, long list of issues that are quite serious and absolute lack of care. If you have 3 years to engage in pointless conversations and waste a great deal of money than speak to these guys they are expert cowboys.
T · 16 April 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotNo respect once you’ve bought. Buyer beware!
Having initially given 5 stars I’m sadly reducing this to one.Verbal abuse from the site manager. 20 snags outstanding one year on. Impossible to sit in my garden in the summer due to the site kicking sand up like a Sahara desert storm. Site manager thought it acceptable to take (he said he borrowed it when confronted) my neighbours wheel barrow. Then gave me a load of abuse when I went to find who’d taken it. Shocking treatment or customers and lack of respect. There’s a Barrat Homes site next door in Doncaster; I’d look at buying one of those and give Vistry/Linden a wide berth.
Richard · 16 April 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 5/5
GoogleVery nice place lovely houses there to buy
Lee · 16 April 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotStay well clear of this company
Stay well clear of this company. Everyone I speak to on the estate has had enough of them. Shoddy work, crap customer service.Since moving in we have had the entire house re painted, downstairs flooring replaced, back garden needs digging up as it floods, front garden has been laid twice and is still shocking, all of the glass in the windows needs replacing because it’s all scratched. Jus appalling.
Graham · 13 April 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 5/5
TrustpilotKirkleatham Green Forever home 🏡
We were the first family to buy on Kirkleatham Green at Redcar. Danielle who sold us the house was and still is absolutely brilliant. She went above and beyond in helping us find our forever home. Nothing was too much trouble. She is so friendly and approachable. Our house is perfect. The quality of materials used on our property are next to none. Any snags we found were sorted straight away. We can’t fault any of the team. They are all fantastic. Thank you again.
Kim · 29 March 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
Trustpilot3 years in and still waiting for…
3 years in and still waiting for snagging to be completed. Also now refusing to do work which was agreed.
Matthew · 26 March 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 3/5
GoogleProbably good starter homes. Roads narrow and houses packed very tightly together. Not my idea of a good place to live.
Jay · 25 March 2021 · Together Homes Easingwold
★★★★★ 5/5
GoogleVery nice place i was working on a kier site putting in concrete floors.
Ian · 25 March 2021 · Together Homes Easingwold
★★★★★ 1/5
TrustpilotWe were interested in 2 properties
We were interested in 2 properties, the first one we went to an independent mortgage broker which gave us an agreement in principle (DIP), as we were told that we need this to book the appointment only later after the viewing to be told that we needed to go via home reach as they were their mortgage brokers and they only dealt with them, so we could not resave this plot. After no communication for over a week from Home Reach we had to complained to get them moving! on the DIP. In the meantime we called the sales staff only to find out that we had lost our first choice, so we started process for the DIP again only to find out that we had lost a 2nd property of our choice - we can reserve one which is not built, they cannot show us on the site as they are still building where it will be etc. so we cannot get a feel for where it will be etc. If we put down the deposit and back out we lose £500. They are rude, don't answer calls when you leave messages, willing to put our name down if we want to be 2nd on the list!! if it falls through. My friend had to complain as she lost her first choice through them - too many sales staff and no passing on messages, they like to use their own brokers and solicitors but don't tell you the process. Don's go there as they have a back hander in everything - you lose out every time!!!
Debbie · 25 March 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotLost deposit
Paid £1000 deposit, then covid hit and they stopped building. Refused to provide contract or completion date so I had to pull out to prevent losing money waiting. They have not refunded me all of my deposit still.
John · 23 March 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotAWFUL DO NOT USE
I was in the process of buying my first home and Linden offered us a great deal with a large deposit contribution. After filling in all the paperwork and paying solicitor fees they decided to tell us they can no longer offer this so we lost out on the house, the deal, money to the solicitor and time taken to fill everything in.
Molly · 22 March 2021 · Together Homes Retford (Tiln Lane)
★★★★★ 2/5
TrustpilotWorst soundproofing and very slow response from defect co-ordinator
Got this new apartment. Defect co-ordinator is very slow in give us a response and the whole process of dealing with snagging issues is very slow. Need to send them two emails everyday to remind them again and again. Also, they have worst soundproofing in the apartment. Tube underground passes by from our apartment and its a shock to hear tube noise after every 5 mins.
Aman · 21 March 2021 · Together Homes Retford (Tiln Lane)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
