Together Homes estate agents in Retford, Easingwold, Middlesbrough and 1 more

★★★★★ 5/5

Trustpilot

pleased with our interview…

We are pleased with the attention the staff at Parson Chain gave us, we found it very helpful and knowledgeable

Mr · 29 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

I found the experience of buying a home…

I found the experience of buying a home through Taylor Wimpy Woolsington Grange both professional and friendly . The staff both on site and in the office supportive , helpful and courteous .

Evelyne · 29 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Customer service team

Customer service so far has been excellent- friendly and responsive.

Steve · 29 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Great service

I found the sales person, Silvano at Raveloe Gardens, Bulkington, very helpful.

Rajib · 29 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Tina and Emma the Sales Staff were very…

Tina and Emma the Sales Staff were very helpful and informative and Leighton the Site Manager showed us the house and answered our questions about the house and also walked around the site with us and explained everything.

JOHN · 26 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Great reservation experience

Belize from Berwick Green was a great lady by helping us to select right plot according to our needs. She was always friendly and very good at communication. She answered all of our questions by showing details from plans and left no doubt in our reservation.

Erdal · 26 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Great sales team!

Friendly group of efficient people at the Shorncliffe Heights office. Geraldine in particular has been very understanding when it comes to some issues. Not often you see honest sales people especially Allie! ThanksElly

EL · 26 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 2/5

Trustpilot

Disappointed

Disappointed with start , got the house with options already chosen , comments are that’s it ! For an executive house/ the most expensive house on the development it’s very poorly finished , especially the kitchen and bathrooms . Annoying that the finish of the entrance is already a mess , shouldn’t need to snag , come away very disheartened thinking have we made the right decision.

Teresa · 26 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Moved into Vision and Meanwood in June

Moved into Vision and Meanwood in June. Having bought a new build before I already expected a few snags. Although I had a few issues including issues with flooring/leaks/ cracked tiles/ door handles the team were very accommodating and resolved my issues above my expectation. The site manager Ian and his colleague Joe have been great and are an asset to TW. If it were not for the impeccable service demonstrated by Ian and all the tradespeople on site, I would have likely rated 4* due to the various issues.

Mr · 25 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

I’m incredibly pleased with the service…

I’m incredibly pleased with the service I received from the whole sale team at Taylor wimpy @castlehill whilst assisting me with my home purchase. Which seemed very daunting at first their entire team was fantastic every step of the way.From finding potential properties to helping understand the process of buying new build. The team were always available and communicated how each part of the whole process would move forward exceeded my expectations.I found the team very professional and kind throughout my home buying process. They answered all my questions with in-depth explanations, ensuring I fully understood what I was doing and why it was necessary.”Their knowledge and experience, combined with their patient approach, made this otherwise stressful event a smooth and successful process.

G · 25 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

The helpful staff in your office.

The helpful staff in your office. This was on several visits.

Mrs · 23 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

So many problems and issues unresolved

STAY WELL CLEAR. So many problems and issues unresolved. Lack of communication and really poor service. Would not recommend people buying these houses.Cheap materials used, short cuts taken and end up costing a lot more to rectify.

Lisa · 23 August 2023 · Together Homes Retford (Tiln Lane)

★★★★★ 5/5

Trustpilot

Charlotte was thorough and informative…

Charlotte was thorough and informative and very professional A pleasure to deal with.

Kenny · 22 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Staff always very friendly

Staff always very friendly, knowledgeable, and keep you updated at each step

Claire · 22 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

The lack of timely repair to issues

The lack of timely repair to issues, and fudging responsibility for faults is shockingly atrocious. Months and in some cases a year after reporting issues I’m still chasing for repairs. They have no service level agreement and will never ever give a timeframe of when parts will be ordered, delivered and installed. I have a front door that does not meet fire door regulations and they have delayed repair since December 2022. A report submitted by the trades people to fix leaking roof has been ignored with ‘updates’ stating it’s at board level because of cost. This has been going on since summer 2022 with the inspection/report completed in February 2023. They will probably read this and make contact on here for show but there will be little action to actually fix the issues.Update 1: I replied to the message below immediately with my contact details, and like said, it was lip service! No action.Update 2: They said they would contact me by Friday 18 August. Guess what? Not a peep squeak! Numerous direct emails remain unresolved.

Abbey · 22 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Helpful advice and documentation for new build purchase

Very thorough run through of all the documents necessary for a new build purchase. All staff were very helpful and available on the phone too. Was allowed access to my new purchase to measure up in my own time and to get a feel for what it will be like living there. Most questions answered by the staff on site others by solicitors..a clear map of the ongoing stages of my purchase gone through in detail. There's a lot to take in but e mails and paperwork provided to explain everything. All very helpful

London · 22 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

No accountability for bad workmanship

Had a leak 4 years after completion due to a nail they used when installing the skriting boards which punctured the hot water pipe. Took that long to rust through and start leaking. We'll as its warranty had ended they have said nothing they can do. No accountability what so ever additional other issues identified to them were ignored so I sorted it myself though these were minor such as scratches on the wall/chippend paint/bad sealant.Update 21/08/23 : I have send TW the current open escalation reference. If this review is still here then the issue still hasn't been fixed.

David · 21 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 4/5

Trustpilot

TW have been great with our moving…

TW have been great with our moving journey overall. The only downside has been with the sales office communication of updates and questions prior to moving/exchanging contracts. They have been very accommodating elsewhere. During initial period, TW provided dongle for internet access during when open reach hadn’t set up yet, post move the finisher team have been great too coming back to us quickly to resolve issues.

Neal · 20 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 2/5

Trustpilot

As soon as my son got his keys no one…

As soon as my son got his keys no one was interested in any problems waited days for cleaners who never turned up still got some snagging but no one cares office always shut so no after care offered at all so disappointed

Diane · 20 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Very friendly and helpful

Rating only, no written review.

Andrew · 18 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 1/5

Trustpilot

Before you move use a snagging company

Before you move use a snagging company. Trust me it well worth the money and your sanity

Ian · 17 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Melton Manner

Well Ellie and Holly at Melton Manner could not have been more helpful. Never to busy to take a call or answer an Email. Exactly how sales should be done thank you Both.

MR · 16 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Great sales team.

Rating only, no written review.

Victor · 16 August 2023 · Together Homes Retford (Trinity Fields)

★★★★★ 5/5

Trustpilot

Really good service

Really good service, Jayne is a love person, Help us with everything and happy to explain us all the options.

Pepito · 16 August 2023 · Together Homes Retford (Trinity Fields)