Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
TrustpilotAwful
There was a lot of teething problems when moving in, but recently I decided to put some under stair storage in. I ripped down the panels only to find it FULL of plasterboard and crap that the builders just piled in there and boarded over
Customer · 29 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We're sorry that remain dissatisfied, we have been advised by the regional that your home has been out of warranty c8 years and we're sorry that we are unable to assist you further. Ruby
★★★★★ 5/5
TrustpilotBeen a fantastic experience from start…
Been a fantastic experience from start to finish at the Orangery development in Droylsden , from the onset with Gareth who I reserved the plot and ordered the extras with , then with Julia and Gillian who kept me upto date with progress right upto the point of completion. Simon the site manager has been a pleasure , he runs a tight ship and has some good tradesman working for him , which is evident in the quality of workmanship in the house.
Lee · 29 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Lee for letting us know - we are delighted! We will pass on your kind feedback to the regional team.Ruby
★★★★★ 5/5
TrustpilotThe whole experience was magical
Rating only, no written review.
Mo · 28 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Amazing feedback! Thank you for sharing!Ruby
★★★★★ 5/5
TrustpilotFantastic service from start to finish…
Fantastic service from start to finish at Princess Gate - Claire in the Sales team, Stef the Site Manager and Gavin the customer service lead. We love our new home and the process of reserving and moving in was stress-free.
Charlotte · 27 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for sharing your experience so far! We really appreciate it Charlotte. Ruby
★★★★★ 4/5
TrustpilotPart exchange offer reduced but reduction on new house compensate seals the dealdate…
Keeping you informed of up to date progress on a daily basis.Good part exchange offer,backed up with reductions in sale price of your new house
Helen · 27 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for taking the time to write a review of your experience with us Helen so far. Ruby
★★★★★ 5/5
TrustpilotVery helpful
Sadly we had to cancel our purchase due to ill health. Team were great and very thorough.
Di · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for sharing your experience with us and we wish you all the best.Ruby
★★★★★ 4/5
TrustpilotGreat staff
All your staff are really helpful & very professional, nothing is too much trouble!!
Mr · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for sharing your feedback with us Mr HickRuby
★★★★★ 5/5
TrustpilotHouses are very well finished staff are…
Houses are very well finished staff are very helpful kind and considerate nice half a day out loved it so I’ve bought one cheers yours Stuart
Mr · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Our thanks are to you for leaving such a great review of your experience so far Mr Mason!Ruby
★★★★★ 5/5
TrustpilotExcellent staff on site
Excellent staff on site, given lots of information Really helpful as we are new to this process
Sarah · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Great to know Sarah - Thank you for sharing!Ruby
★★★★★ 5/5
TrustpilotGreat experience
Lauren at the Sherford show home was very helpful, knowledgeable and thorough. This was from the moment of our first appointment, discussing the details for a follow up meeting the day after where we placed our holding deposit A very enjoyable experience. Thank you Lauren.Kevin and Tina.
.K · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for taking the time to share your experience with us so far!Ruby
★★★★★ 5/5
TrustpilotA Pleasure to Deal With
The sales executive couldn't have been more helpful. A pleasure to deal with. Also when seeing any of the building workers on site, they were very friendly too.
Margo · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Margo for sharing your experience with us!Ruby
★★★★★ 5/5
TrustpilotBrilliant
Unforgettable
Binoy · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
That's good to know!Ruby
★★★★★ 3/5
TrustpilotPerfect until you move in then slow on…
Perfect until you move in then slow on coming back with snags
Emily · 26 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We're sorry that this has been your experience so far, we have passed your feedback to the regional team to ensure contact is made.Ruby
★★★★★ 1/5
TrustpilotBad customer care.
The aftercare customer service will try everything they can to avoid fixing a problem. They don't answer emails or give you straight answers. I'd never buy another taylor wimpey house just because of how bad their customer service is, many people experience this and have agreed on it. Buy old atleast you know you have to fix the problems yourself.
Dan · 25 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for providing further detail Dan. We're are unable to find your details on our system, please can you contact via telephone on 01494 509 090 (Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm) to allow us to follow up your concern.Ruby
★★★★★ 5/5
TrustpilotFirst time buyer experience
Jemma and the team in Franklin Park are very helpful in assisting me in choosing the right house to purchase. They had been very patient in explaining and bring me to the right offer.
Helam · 25 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you for taking the time to share your experience with us Helam. We will pass on your feedback to the regional team for their awarenessRuby
★★★★★ 1/5
TrustpilotAwful experience
Awful experience, no morals, sales people will lie through their teeth to get you to buy one of their cheaply made properties. Six months of delays. Constant miscommunication of build stages. They have no idea. Never again.
Callum · 23 September 2023 · Together Homes Retford (Tiln Lane)
★★★★★ 1/5
TrustpilotStoneleigh view Kenilworth
Shocking customer service! Non existent . bare faced liars and deceitful with sales particulars not being accurate. Pushy sales staff who String you along and waste your time and then ignore you! The experience has totally put me off buying an overpriced and cheaply built house.. lucky Escape
Marc · 22 September 2023 · Together Homes Retford (Tiln Lane)
★★★★★ 5/5
TrustpilotGresley Meadows
Both the sales team and the site team in particular Dean, Barney, Rich and Chloe are fantastic and we cannot praise them enough. This is our first house and from day 1 they kept us up to date and let us visit the site/plot as many times as we would like to watch our house being built. It’s been an amazing experience for us and we feel so great full to of seen the process from start to finish. Nothing is to much and we feel like the team at Gresley Meadows genuinely care about us as both customers and people.They made the process seem so straightforward and no question was a stupid one.Thank you all so much, we are very grateful, and would recommend Taylor Whimpy and the site Gresley Meadows, to anyone
Sasha · 22 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Sasha for taking the time to share your review and your recommendation with us! We will definitely share this with the regional office as they will be delighted!Ruby
★★★★★ 1/5
TrustpilotAbsolutely dreadful
Absolutely dreadful. I have lived in my home nearly 7 years. For nearly the last year I have been fighting back and forth to get taylor wimpey to give Internet providers permission to do a dig to fix there faulty works under the path by my property. I think Internet in this day and age is something we're all entitled too!! Not if you live in a taylor wimpey property apparently ! Would never recommend them to anybody! Bet they all have simple things like stable Internet in there homes!
Jessika · 20 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Thank you Jessika for providing your contact details separately, we have passed your feedback to the relevant regional team who have advised that they have now made contact with you. Ruby
★★★★★ 5/5
TrustpilotGreat service
Great service. Thanks
Vinson · 19 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
Great review - Thank you for sharing you experience with us Vinson!Ruby
★★★★★ 5/5
TrustpilotMandy my sales adviser has been so…
Mandy my sales adviser has been so helpful
Chris · 19 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
That's great to hear - thank you for letting us know!Ruby
★★★★★ 1/5
TrustpilotAbysmal. Not even worthy of one star but had no…
Not even worthy of one star but had no choice Lived on a new development for almost 3 years and we still have no roads or street lights. The development was first started over 6 years ago !!!No updates provided to any of us and fobbed off when they do eventually reply.Snagging took over 18 months to be completed and only after having to constantly chase them. We were lucky as some neighbours have serious ongoing snagging issues. Awful company with appalling customer service with a regional team who very rarely respond to our communication
Miss · 19 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
We're sorry that this has been your experience with us Sam. We're are unable to find your details on our system, please can you contact via telephone on 01494 509 090 (Lines are open Monday - Friday, 8am to 6pm and Saturday, 9am to 12pm) to allow us to follow up your concern. Ruby
★★★★★ 5/5
TrustpilotYourPlot52 Sales Executive @ Jill & Peter Butterfield Stonebrooke…
Your Sales Executive @ Stonebrooke Gardens,Hipperholme is fab! Very friendly,informative & patient!Houses are all fantastic too& finished to a very high standard!!
Jill · 19 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
That's wonderful of you to say Jill and I will ensure that the sales executive are made aware.Thank you so much for sharing.Ruby
★★★★★ 5/5
TrustpilotSuch a lovely team!
Team have honestly been great at Church View. Suzanne, Dawn and Rhianna have all been amazing so far. The whole experience has honestly been absolutely amazing and we look forward to getting in to our new property.
Ben · 19 September 2023 · Together Homes Retford (Trinity Fields)
Agent replied · 11 June 2024
It is an exciting time Ben and thank you for sharing your experience about it - we are delighted!Ruby
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