Trusted Agent profile
★★★★★
1,714 reviews across 5 offices and 2 platforms
Together Homes has five offices, in Retford (two offices), Easingwold, Middlesbrough and Cayton. Together they have 1,714 reviews on two platforms, rated 3.7 out of 5 overall.
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Together Homes's five offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
TrustpilotTheir sales office team are very warm
Their sales office team are very warm, friendly, knowledgeable and have been a great support throughout the whole process
We're so happy to hear that our sales office team provided such warm, friendly, and knowledgeable support throughout your entire experience. Thank you for your kind words! Ruby
1/5
TrustpilotWe are mid-way through purchasing a…
We are mid-way through purchasing a home with Lindens. We have requested to talk about our concerns to the Sales and Marketing Director, Hannah - who has refused to speak to us in person or over the phone. Lindens will not take your concerns seriously about 1) Misplacing data (or losing it) 2) discussing incentives (in person, or re-visiting them) 3) When you have been told you cannot meet the sales manager but told to progress with the reservation. The director then proceeded to say this was unfactual and we did have access to a manager? Unfortunately we do not feel like Linden's have any priority for customer concerns and this will now be escalated by ourselves. Only quite patronizing emails to their customers skimming over their complaints. The higher staff members quite clearly sit behind the sales team (@ Parkgate Denise and Lesley) who are wonderful, despite the circumstances of our experience. A horrendous experience for two First time buyers. It is an awful feeling to not be able to speak to a senior figure when you have concerns about arguably the biggest purchase of your life. *I would be more than happy to share their correspondence (only by emails!) to anybody who may be also concerned, or is thinking about purchasing a property and may be hesitant!*
Hi Bradley, Thank you for taking the time to share your feedback. We appreciate that purchasing your first home is one of the most significant commitments you will make, and it is disappointing to read that aspects of your experience have left you feeling frustrated and unsupported. We understand your concerns relate not only to elements of the purchasing process itself, but also to the way those concerns have been handled and communicated. We recognise how important it is for customers to feel listened to and confident that their queries are being fully considered throughout their homebuying journey. We note that you remain in contact with the regional team regarding the matters you have raised, and we trust this dialogue will provide the appropriate opportunity to continue those discussions and address any outstanding concerns. Whilst we appreciate your wider comments, it is pleasing to see your recognition of Denise and Lesley at Parkgate, and we will ensure your feedback is shared with them. Thank you again for sharing your experience. Feedback of this nature is important as it helps us continually review and improve the service we provide to our customers. Kind Regards, Marcus Linden Homes
5/5
TrustpilotVisited the Willow Woods development at…
Visited the Willow Woods development at Ely. Had a great experience. Damien took care in showing us around a part built property, a fully completed property and an established part of the development. All completed in a relaxed manner. Didn't feel rushed and was allowed to absorb the detail of everything. Any queries we had were fully answered. If you are considering a new build in Ely then the development is well worth considering. Damien made the viewing experience easy.
Hi Terry, We are so pleased to hear about your positive experience at our development. It is wonderful to know that you felt comfortable and unhurried during your visit, and that all your questions were thoroughly answered. We truly appreciate your kind words and recommendation. Kind Regards, Marcus Linden Homes
4/5
TrustpilotGreat Experience
Our sales rep, Hannah, was excellent. She was friendly and very helpful, always accommodating. The back up admin and support were very efficient too.
Hi Anon, We're delighted to hear that our team provided you with such a positive experience. It's wonderful to know that you found our sales representative friendly and accommodating, and that our administrative support was efficient. Kind Regards, Marcus Linden Homes
5/5
TrustpilotDenise very helpful and knowledgeable…
Denise very helpful and knowledgeable 5stars
Hi Roy, We're so glad to hear that our team member provided such helpful and knowledgeable assistance. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotGreat customer care!
Hi Christie, Thank you for taking the time to leave us a review. We’re delighted to hear about the positive customer service experience you received. Kind Regards, Marcus Linden Homes
5/5
TrustpilotSharon was really helpful and…
Sharon was really helpful and informative with explaining the first time buyer process. Look forward to the next steps of getting my potential new home 😊
Hi Emily, We're so happy to hear that our team provided such helpful and informative guidance on the first-time buyer process. We look forward to assisting you further! Kind Regards, Marcus Linden Homes
5/5
TrustpilotThe Sales Department namely Sara L
The Sales Department namely Sara L, are very informative, dedicated and helpful. She has answered all our questions and has the answers. We hope to compete on a house very soon
Hi Dominic, We're so glad to hear about your positive experience with our sales department! We appreciate your kind words and wish you the best in your home search. Kind Regards, Marcus Linden Homes
5/5
TrustpilotFriendly staff.
William took the time to explain and show the plot and show home. Very friendly and approachable.
Hi Miss NOSHEEN RAZA, We're so glad to hear our team provided such a helpful and friendly experience. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotReserving our home was so easy
Reserving our home was so easy. Samantha was super helpful and provided all the information we needed about the development and the plot we’d chosen. She was very patient with our requests to upgrade our home and gave us space and time to choose our finishes.
We are so pleased to hear that reserving your home was an easy process and that our team member was so helpful in providing all the information you needed. We are glad you had the time and space to choose your finishes. Ruby
5/5
TrustpilotAmazing and very swift.
Rating only, no written review.
We're so happy to hear you found our service amazing and very swift! Thank you for your wonderful feedback. Ruby
4/5
TrustpilotJack and Sunil been amazing with our…
Jack and Sunil been amazing with our mortgage journey so far.
We are so glad to hear that our team has been amazing throughout your mortgage journey. We appreciate your positive feedback! Ruby
5/5
TrustpilotSo far the experience has been…
So far the experience has been fantastic. The process has been easy and the sales person that we dealt with amazing.
We're so happy to hear that your experience with us has been fantastic and easy! We truly appreciate your kind words about our salesperson. Ruby
5/5
Trustpilotvery good
Team are very very helpful in the process of our house purchase.
We are so pleased to hear that our team provided such helpful assistance throughout your house purchase. Thank you for your kind words! Ruby
5/5
TrustpilotFriendliness and helpful support from the first visit…
The friendliness from the first visit to the St Mary’s site from Louise. Guidance and support of the whole buying process and offers available for first time buyers.
We're delighted to hear our team provided such friendly guidance and support throughout your home-buying process, especially with the first-time buyer offers. Thank you for your positive feedback! Ruby
5/5
TrustpilotVisiting the Site
We visited the sales office today, and the staff were very helpful and patient with all our enquiries.
Hi Aynur, We're so pleased to hear that our sales team provided you with such a helpful and patient experience during your visit. We truly appreciate your positive feedback! Kind Regards, Marcus Linden Homes
5/5
Trustpilotsales enquiry
very helpful sales person, knowledgeable
Hi Mr Cooper, We're so glad to hear our salesperson was helpful and knowledgeable. We appreciate your kind words. Kind Regards, Marcus Linden Homes
5/5
TrustpilotThe way I was served
Hi Johnwealth, We appreciate you taking the time to share your feedback with us. We're glad to hear about your experience. Kind Regards, Marcus Linden Homes
5/5
TrustpilotVery Professional Service
I had a few silly issues, but they were dealt with quickly and very professional by Wayne and I really appreciated his help to sort these issues out.
Hi Amanda, We're so glad to hear that our team was able to resolve your concerns swiftly and professionally. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotHyacinth was Amazing
Hyacinth was incredibly welcoming from the moment we arrived. She was very knowledgeable about the site and made the whole experience informative and accommodating. She took the time to explain all the available options clearly and offered a personal, tailored approach throughout our viewing. Hyacinth is a real asset to the business, her professionalism and warm manner made a noticeable difference to our visit.
Hi Neil, We are so pleased to hear about your positive experience. It's wonderful to know that our team member was welcoming, knowledgeable, and provided such a helpful and personalized approach during your visit. We truly appreciate your kind words. Kind Regards, Marcus Linden Homes
5/5
TrustpilotExcellent Experience
I had a great experience at the Stoneleigh View development and was shown some houses by the lovely Hyacinth. She was extremely friendly and welcoming and was able to answer all of our questions.
Hi RDay, We are delighted to hear you had such a positive experience at our development. It's wonderful to know that our team member was friendly, welcoming, and helpful in answering your questions. Kind Regards, Marcus Linden Homes
5/5
TrustpilotReally helpful and really helped with…
Really helpful and really helped with giving us options of different properties within our budget thanks again
Hi Richard, We're so happy to hear we could help you find options within your budget. We appreciate your kind words! Kind Regards, Marcus Linden Homes
5/5
TrustpilotStuart
Stuart, helped us to choose the right home, he gave us all information that we was looking for and more. When comes to plots he went above and beyond, highly advising to get in touch with him when needed.
Hi Viorica, We are delighted to hear that you received excellent assistance in finding your perfect home. It's wonderful to know that you were provided with all the necessary information and more, and that the support regarding the plots exceeded your expectations. Kind Regards, Marcus Linden Homes
5/5
TrustpilotAn absolute pleasure to deal with!
Charlotte and Helen were absolutely fantastic throughout the sales process and we couldn't recommend them enough!
Hi Sam, We are so glad to hear about your fantastic experience with our sales process. We truly appreciate your high recommendation! Kind Regards, Marcus Linden Homes
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Retford (Trinity Fields) has the most, with 1,199 reviews rated 4.2 out of 5, followed by Retford (Tiln Lane) with 506.
The five Together Homes offices, by town:
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