5/5
Kathi is an amazing asset to Tim Russ, she is a pleasure to deal with even when I am calling her everyday for an update!! She is very efficient.

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★★★★★
784 reviews across 4 offices and 1 platform
Tim Russ & Co has four offices, in Beaconsfield, Wendover, Thame and Hazlemere. Together they have 784 reviews on 1 platform, rated 4.9 out of 5 overall.
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Tim Russ & Co's four offices, most reviewed first. Each has its own page.
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5/5
Kathi is an amazing asset to Tim Russ, she is a pleasure to deal with even when I am calling her everyday for an update!! She is very efficient.
5/5
I have let out properties with Tim Russ for years and both Kathi and Sue have been absolutely wonderful and a great help at managing things for me. I would wholeheartedly recommend them!
5/5
It’s been a long, hard difficult sale for me for various reasons. Mark West has been there for me at all times. I couldn’t recommend Tim Russ any higher. They’ve been really good.
Thank you so much for your kind words and for taking the time to leave this review. We know this has not been the easiest of sales, so it means a great deal to hear that you felt supported throughout. Mark will be especially pleased to read your comments, as he has genuinely wanted to help you through each stage. Thank you again for your review and for placing your trust in us. Best wishes, Dennis and the team at Tim Russ & Company
5/5
Genuinely my best agent experience in 25 years (as both tenant & landlord). Efficient & rapid, but very focused, listen carefully, and all done with a good welcome. Laura in particular went over & above to help at every turn, & is a great ambassador for this co. Not often you can say this with agents, but hard recommend!
5/5
Had an amazing experience with Hazlemere team each and everyone of them were so helpful and kind.
5/5
The lovely Kathi and Sue were my agents at Tim Russ for two years. The were very professional and friendly to me and my flatmates, a mishmash of international students. While the service was professional and their handling of matters was prompt what I loved most was their warmth when I called in to sign documents. Very deserving of each star!
5/5
Tim Russ, Kathi & Sue from the lettings team have been truly wonderful. They have looked after my elderly parents’ rental property for over 15 years, and in that time have been so much more than just letting agents, always kind, patient, caring, professional and incredibly efficient. Their support and advice over the years has been invaluable, and they’ve consistently gone above and beyond to help my parents, always treating them with such respect and genuine warmth. It has been a real comfort to our family knowing the property was in such safe and capable hands. Now that my parents are selling the property, Kathi & Sue have continued to be amazing, helping us with historical paperwork and information for the solicitors and buyers without hesitation. We honestly can’t recommend them highly enough. They have been absolutely fantastic, and my parents will truly miss them, not just professionally, but personally as well. Thank you both so much for everything.
5/5
My renting experience with Tim Russ has been excellent. Kathi, my tenancy manager, has always been communicative and professional!
5/5
Michele has been absolutely brilliant. She’s shown us around a couple of properties so far and it’s been a pleasure. Michele takes the time to listen to her clients needs, isn’t pushy at all and really wants us to be happy. She’s knowledgeable, kind and overall a wonderful estate agent. Looking forward to viewing more in the future. Thank you!
5/5
I have been a tenant with Tim Russ for about 2 years now and I have had a great experience overall. When I first moved in, Sue and Kathi were incredibly helpful in getting me settled in. They made the whole process smooth and stress-free from the very beginning. Throughout my time as a tenant, Sue and Kathi have continued to be supportive and responsive whenever I have had any issues. They are always professional, friendly, and quick to help. It is reassuring to know that there is a great team behind Tim Russ who genuinely care about their tenants. I would highly recommend Tim Russ to anyone looking for a reliable and supportive rental experience.
5/5
Thanks to Kathi, Sue and the Property Team at Beaconsfield. Repair sorted to the heating without delay and first time. Excellent service..
5/5
When our current Letting Agent went into administration, we looked at various options for our 2 properties in Haddenham & all the initial information pointed to Tim Russ as the best Letting Agent to suit our requirements. I sent an email to the Lettings Department in Thame & Laura contacted us immediately & after a long chat we were both happy with our choice. We then had various ups & downs with the changeover, but Laura was always on hand to help solve the problems. We initially need to sort out changing 1 tenancy, but due to some bad news from our long-term favourite tenant, we ended up re- letting both properties. Immediately a list of potential tenants were submitted to us & Laura completed all viewings & both properties had new tenants with only a 2 day break between tenancies. Then Joy came into the picture & kept us up to date with all the progress, and along with the Street App, we always knew what was happening. We didn't know the process could run so smoothly. So 2 months down the line, what could have been a Nightmare Situation turned into a Blessing in disguise, with a Letting Agent who has worked with us a made our Letting Experience much more enjoyable.
5/5
Fi from Tim Russ has been absolutely wonderful during the (at times stressful) sale of our house. She has the perfect blend of professionalism and warmth, with a real personal touch which was so appreciated. Thank you for all your hard work and going above and beyond on our behalf.
5/5
Big shout out for Justine Heys in Rentals, who took customer service to new levels of help, advice and genuine kindness with her assistance to a very elderly friend of mine, who had to find alternative accommodation in Beaconsfield. His friends were looking for a miracle, and she facilitated that above and beyond. If you want to either rent or find a rental, give them a try. They pride themselves on caring for clients, and my friend experienced that in action. Thank you Justine.
5/5
Justine Heys went above and beyond to find my 88 year old Uncle a flat to rent. We literally had 3 weeks to find somewhere for him. He has ended up in a flat that is perfect for him. Justine even drove him to his bank in High Wycombe to organise the funds as he doesn’t have online banking nor does he drive. We are most grateful
5/5
In my recent search for a rental property I received a professional and very responsive service from Rob (Beaconsfield), answering all my questions and helping me successfully navigate the application process.
5/5
Rob at Tim Russ & Company helped us find a tenant very quickly for our flat. Always attentive and keeping us up to date. Great Service, thank you so much.
5/5
Amazing team, special shout-out to Kathi. The two years we were renting the house from them, she was super helpful and prompt with every concern.
5/5
very smooth and efficient service. Great communication. No complaints at all. Thanks Rob (beaconsfield branch) for all your help.
5/5
Excellent service in helping a good friend of mine to find an apartment in Beaconsfield. I wouldn't hesitate in recommending Tim Russ and Company as a preferred agent when looking to buy or sell property in the area.
5/5
I've been a tenant of Tim Russ for over 4 years and Kathi has been a pleasure to deal with, as the lettings manager. She is always very responsive, proactive and friendly. If there's a problem she has consistently addressed the issue with speed and efficiency. Very professional and would recommend to potential tenants.
5/5
We have just completed the sale of our family home after loss of our Mum. The Tim Russ Team made this difficult time run smoothly and without any glitches. The support and guidance from Mark West, Michele Buckingham and Sarah West were exemplary and highly recommend their services. Thank you
5/5
By far the best lettings agent I have encountered, Kathi is always tremendous help with any queries or concerns.
5/5
Exceptional support and guidance throughout the whole process, very understanding and thoughtful of our needs as the client. Driving the house sale to a close efficiently. Thankyou Gianna
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Beaconsfield has the most, with 309 reviews rated 5.0 out of 5, followed by Wendover with 216.
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