5/5
Kathi is great - so reliable and helpful. I was locked out and she came to help on a Sunday evening

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★★★★★
784 reviews across 4 offices and 1 platform
Tim Russ & Co has four offices, in Beaconsfield, Wendover, Thame and Hazlemere. Together they have 784 reviews on 1 platform, rated 4.9 out of 5 overall.
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Tim Russ & Co's four offices, most reviewed first. Each has its own page.
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5/5
Kathi is great - so reliable and helpful. I was locked out and she came to help on a Sunday evening
5/5
Such an easy agent to deal with over email, phone or in person. Kathi made every so simple in what can sometimes feel like a very complicated process. Would reccomend to anyone in the property market.
5/5
Great service from start to finish. The staff are all friendly and attentive which makes the stressful situation of selling a house, that much easier!
5/5
Many thanks Kathi for your excellent and prompt service in letting my property. You have done this job for many years now and it all seems to run smoothly even though there are moments of crisis when urgent repairs etc have to be carried out.
5/5
Both Rob and Justine were helpful, warm, friendly and thoroughly professional throughout the whole process of obtaining a rental property. A pleasure dealing with them.
5/5
I don't even know where to start because everything Rob and Justine did for me was nothing more than amazing. They are friendly, courteous, beyond helpful and go out of their way to try and make sure the outcome is what you want. They respond to every single email (and quickly I might add). I have not had a good start since moving here and been pretty much rejected without even given a chance. Some places even denied me just looking at any flats. BUT that is ok because it lead me to Rob and Justine. So for that I am forever grateful. If I ever know anyone looking, I for sure will direct them there because I know 100% that they will be treated the best ever. Thank you guys again! <3 I would like to update and add that I have also recently had the pleasure of dealing with April Howells the property manager. I can't say enough good things about her as well. No matter how high up the chain they are, they still treat you amazingly. I am beyond grateful for discovering this team. April was amazing. We had corresponded via email and she then came out to look at things and was on it right away. I don't imagine there is a better team out there than this one. Thank you all again <3
5/5
I had a fantastic experience working with Sarah West throughout my property purchase. She was incredibly helpful, always available to answer questions, and consistently kept everything moving. Sarah was proactive, responsive, and went above and beyond to ensure the process progressed as smoothly as possible. I have no doubt that, without her support and persistence, the purchase would have taken significantly longer. Her professionalism and dedication made a real difference, and I wouldn't hesitate to recommend her to anyone buying or selling a property. Thank you Sarah!
5/5
Efficient and reliable. Thanks Justine for your outstanding support.
5/5
Thank you to Mark West and his team for all the help and support selling my late Mother’s house. It was a challenging time but we got there. Thank you!
5/5
I've had a great experience renting through Tim Russ! Rob and Kathi were very professional, friendly and made all the process very smooth for me!
5/5
Tim Russ letting agents have always provided us with exceptional service and we would not hesitate to recommend them. The team are professional, experienced and kind. They go above and beyond with our lets.
5/5
We were kept informed throughout. The team (especially Sarah) were extremely helpful and very professional. We have been impressed with the level of customer service provided and would definitely recommend them. A good experience in what is renowned to be a stressful time!
5/5
Justine and Rob are the real deal, knowledgeable, business-savvy, and always looking out for their clients. Responsive, clear, and genuinely helpful every step of the way. Highly recommend this team to anyone looking for an agency! If you're looking for a team that treats tenants like people and not just paperwork, this is it.
5/5
Liam has been very helpful in arranging viewing after viewing at the bungalow that I am in the process of purchasing. He is never in a hurry for me to leave, allowing me to take as long as I need to check out what I wish to. Thank you Liam.
5/5
Many thanks to the team at Tim Russ Wendover. The purchase of our property has been going very smoothly and the support of Liam and Adrian has been superb
5/5
The whole team at Tim Russ in Wendover were incredibly helpful during the sale of our property. They knew the unique circumstances we were in and remained professional and compassionate throughout the process.
5/5
Excellent service! We purchased our current property through this agency, and had the pleasure of working with Adrian, Gianna and Liam. All of them have been extremely professional, courteous, responsive, accommodating and generally helpful throughout. We had quite a long chain but they were diligent and kept me updated throughout the whole process. I wouldn’t hesitate to recommend using them! Thank you Tim Russ Wendover team!
5/5
Really pleased with the whole Team at Tim Russ in Wendover so far with the sale of our house. Liam in particular has been excellent throughout, his communication has been spot on as has the whole Team. We would highly recommend the Wendover branch to anyone considering selling their house.
5/5
Tim Russ sold my Dads flat 2 years ago and our house in Wendover very recently, we exchanged on Friday .Their service is both professional , organised and helpful , we felt informed at all stages and we are very grateful for this level of service as it can be a stressful time , The sales team are all a delight to deal with .I highly recommend you use them.
5/5
We have recently purchased through Tim Russ & Co Wendover - the whole process has been smooth and stress free! From the start on the search for our next home Liam has been brilliant ! He has always been super efficient, polite and friendly during every viewing he’s accompanied us on !- His follow up calls and emails have also been the same! We are delighted with our purchase and would happily recommend this company !
5/5
We have just exchanged contracts on our dream family home. We couldn’t be happier. From the very first viewing and through to the very end Jo Roscoe and the team at Hazlemere have been fantastic. Communication has been great and they have helped us navigate the tricky prospect of a potential auction purchase. I would highly recommend. Thanks so much Jo, see you a Thursday for the keys :)
5/5
We cannot praise Jo and Kirsty from Tim Russ highly enough. Also Simon and his team at First for Auctions. They really pulled out all the stops to get this property sold and above market value too. So very pleased. If you're sat on the fence, or considering going to auction with your property, do it! It worked for us and with Jo, Kirsty and Simon on your team you can't fail. Thank you so much, you got us through a very emotional and difficult time 😊
5/5
I was a tenant with Tim Russ. They are far better than other letting agents I have dealt with in over a decade of renting. It was nice to be treated like a human being rather than just a source of cash.
5/5
First Class Estate Agents. We sold my mother’s flat today. We cannot thank the team enough. Everyone has been helpful and supportive throughout the process. A special thank you to Sarah West who has a role no other Beaconsfield Estate Agents offer. Once a sale is agreed Sarah chases both sides solicitors to keep progress on tracks, gives brilliant advice and has kept us updated throughout. Our City Lawyer said she wished every agent had such a role with someone as professional as Sarah in post! Thank you and well done to all the Tim Russ Team
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Beaconsfield has the most, with 309 reviews rated 5.0 out of 5, followed by Wendover with 216.
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