1/5
GoogleRubbish had 2 days worth viewings in and they cancelled short notice all of them very unprofessional if I was selling or buying wouldn't use these
Trusted Agent profile
Tiger Sales and Lettings in Blackpool
★★★★★
406 reviews across 2 offices and 3 platforms
Tiger Sales and Lettings has two offices, all in Blackpool. Together they have 406 reviews on three platforms, rated 3.2 out of 5 overall.
Our offices
Tiger Sales and Lettings's two offices, most reviewed first. Each has its own page.
Latest reviews from every Tiger Sales and Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google5/5
GoogleThe All the Sales Staff were so kind and Professional would highly recomend them and they also give sound advice
5/5
GoogleWell I only made a short walk in into the office -- all the ladies seem very friendly and Jodie in tthe letting desk was very informative and helpful ____Ii hink she deserves a nice box of choicolates
5/5
GoogleThey sold my house for the asking price in the first week, they also provided a good solicitor and had excellent follow up service.
1/5
GoogleBeen living with no flooring and holes in my bug infested floorboards for 4 months, I have a disabled child and apparently this is not an emergency, I gave also had A leak coming into my house that's creating damp build up and this is also making me ill
5/5
GoogleAmazing service from start to finish, Buying my first property was a great experience and a breeze thanks to the help from Jodie at Tiger. Thanks Again! Oliver Brooks
5/5
GoogleBrilliant and friendly service from start to finish jacob and gail was first class and very professional all the staff was friendly and very helpful answering all our questions We would definitely recommend tiger if you are considering selling your house
5/5
GoogleOver all in few years renting via Tiger, not had any problems that haven't been solved either, in person,phone ,email. Plus large print hard copies via post.
5/5
GoogleI found Tiger and especially Gail Dyson to be extremely supportive and helpful, going the extra mile to ensure my transactions went as smoothly as possible. Nothing was too much trouble. Many thanks
5/5
GoogleWe bought our bungalow thru tiger sales And I must say we received an excellent service from them.would definitely recommend as our sale took exactly 4weeks. From viewing to receiving the keys. Thank you tiger sales.
1/5
GoogleMyself and my family are currently renting via tiger estates and have been for the past couple of years I'm afraid that I'm very disappointed in tiger lettings. I've been chasing them to have my repairs done throughout my home and even though the landlord isn't willing to get it done they have very little communication with us. Everytime we call them to get an update on when these repairs are going to be done they always say "we'll get someone to get back to you" and then nothing ever happens, it's got to the point where my boy is getting ill due to the lack of repairs being done on the window we reported over a few months ago I think the next step is environmental health to get involved and hopefully something will get done
5/5
GoogleSuperb professional service from all at Tiger Estates. Big thanks to Ed for going above and beyond to support us with our purchase and to Carl for showing us around many houses! Communication is great and I would definitely recommend them - a friendly, knowledgeable and professional company who go the extra mile for customer support!
1/5
GoogleMy experience with Tiger Estates is not good the two tenants they found for me were a disaster, destroyed my house. They are very good at collecting the rent but paying the landlord any excuse not to pay my advise to any prospective landlord is go somewhere else, nothing but disappointment
1/5
GoogleIf you're renting from these guys then don't be expecting any repairs to get done. They came to our property in November 2021. And promised a call back after taking photos of all the repairs that needed making to the property. It got to May 2022 and still no call or anything to make an appointment for repairs, so we'd had enough. We have now moved out of said property and are now with a better estate agents and a much better property that isn't ready to crumble. So if you're having to rent from these guys, I wish you luck. Update to add, they're very slow at getting back to you regarding your deposit. I've tried contacting them several times after noticing the property I vacated had been put on the market, the day after I gave them the keys. And all I get told is "we'll get back to you" or "so and so is dealing with it, they will email you". And still I've not had an email or phone call.
5/5
GoogleUsed Craig and his team for over 8 years, never had one problem. Always been in contact and sent reminders when work needed or gas safety certificate's. I have used many agents in the past, but never any success. I would highly recommend Tiger as an ethical and forward thinking agent.
5/5
GoogleExcellent Lettings Agency. They have managed one of my rental properties for over 10 years. Any tenancy or repair issues are dealt with promptly. They check the prices for work before asking consent to go ahead with repairs. Gas Safety test is completed by the agency each year without any stress. I would definitely recommend Tiger Lettings.
2/5
GoogleRented a property via tiger lettings. Not the worst agency in the world, generally stick to good practices and when it is of benefit to them they are prompt with dealing with issues. However some major sticking points, we viewed a property in Preston, but had to go to Blackpool at a time convenient for the agent to sign the contract. This would be understandable as of course this is where the staff work, however on the day we were allowed to collect the keys we again had to travel to Blackpool at a time convenient for the agent (meaning another day where we had to leave work early),. But the kicker... On returning the keys we were allowed to return the keys to their Preston office literally 3 minutes away from the property "to make the handover convenient" 🤯 Typical issues such as reporting damp is dealt with by a copy and pasted template about opening windows. Despite damp under carpets and cracks around the window seals. No damp present in any other room of the property. Evidenced this and sent multiple follow up emails including evidence of woodlice under the flooring. Response was the same copy and pasted email on each occasion. Luckily for us we were moving out but don't believe the issue was ever passed onto the landlord, which is a real shame given the issues with the property would have been paid for by the leaseholder instead of the proper management company or the landlord. How do we know? Because the neighbours next door and about us (who owned the property) had the same issue and they didn't pay a penny to have it resolved, the issue was caused by blocked ventilation and faulty seals. Same story with burnt paintwork caused by the storage heaters, made the agency aware received a response about not smoking in the property (neither of us smoke) During the final viewing upon moving out the member of staff even agreed that the issue was clearly caused by the storage heater. We still had a back and forth with the landlord that it was smoke damage. Until we evidence contact with tiger lettings months prior, which had never been passed to the landlord. Deposit return was a nightmare, the contract from tiger lettings stated any disputes must be declared within 30 days or deposit returned in full. Took 45 days for a response from the landlord! Then almost 2 months for return of deposit after prolonged back and forth with 3/4 disputes being the result of tiger lettings not passing on complaints to the landlord to be dealt with before they had caused damage to the property which then required expensive repairs at cost to the landlord.
1/5
GoogleReally disappointed. Our property was booked in for a valuation appointment. No one bothered to turned up, we rung up 30 minutes after the appointment time to see where the valuer was or what was going on, to then be told that the man doing the appointment had rang in sick and wouldn't be attending. Nice of anyone to let us know. If you can't be bothered to turn up to appointments and look after your customers when you're trying to win business then can hardly see them wanting to help sell the property once the cash is already in their pocket. Definitely wouldn't recommend.
1/5
TrustpilotAwful
Really disappointed. Our property was booked in for a valuation appointment. No one bothered to turned up, we rung up 30 minutes after the appointment time to see where the valuer was or what was going on, to then be told that the man doing the appointment had rang in sick and wouldn't be attending. Nice of anyone to let us know. If you can't be bothered to turn up to appointments and look after your customers when you're trying to win business then can hardly see them wanting to help sell the property once the cash is already in their pocket. Definitely wouldn't recommend.
1/5
YellAwful
Really disappointed. Our property was booked in for a valuation appointment. No one bothered to turned up, we rung up 30 minutes after the appointment time to see where the valuer was or what was going on, to then be told that the man doing the appointment had rang in sick and wouldn't be attending. Nice of anyone to let us know. If you can't be bothered to turn up to appointments and look after your customers when you're trying to win business then can hardly see them wanting to help sell the property once the cash is already in their pocket. Definitely wouldn't recommend.
1/5
TrustpilotIf I could give zero stars I would
If I could give zero stars I would. As a company Tiger have been incredibly disappointing. We rented a flat on Adelaide Street Fleetwood that they manage and we were essentially forced out of our home by an incredibly violent and aggressive neighbouring tenant (also managed by Tiger). Jo Dransfield did less than nothing to rectify this and didn't care in the slightest when asked to do the most very basic requirements of her job as apparently "If I speak to him it will only escalate". I would highly recommend you avoid this company at all costs because as soon as they get your money you will be ignored and pushed aside. Jo is without a doubt one of the most useless property managers ever to walk the face of this earth.
1/5
TrustpilotVery rude and obnoxious on the phone .
5/5
Trustpilotpatient with the queries and steps
answer my queries patiently and guided me through the steps. just follow everything up.
5/5
GoogleRating only, no written review.
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Questions about Tiger Sales and Lettings
Which Tiger Sales and Lettings office has the most reviews?
Blackpool (Tiger House) has the most, with 303 reviews rated 3.0 out of 5, followed by Blackpool (56 Highfield Road) with 144.
Where are the Tiger Sales and Lettings offices?
The two Tiger Sales and Lettings offices, by town:
- Blackpool (56 Highfield Road): 56 Highfield Road, Blackpool, FY4 2JA
- Blackpool (Tiger House): Tiger House, 11-13 Whitegate Drive, Blackpool, FY3 9AA
