Every review we hold for the Blackpool office, from every platform, shown as written. First names only.
★★★★★ 5/5
GoogleGreat first experience with Tiger who dealt with the sale of our first property. The service was excellent from the start, Simon who came to do our valuation was so friendly & helpful and an absolute pleasure to deal with.
Everyone at Tiger was so helpful throughout the process, especially Michael & Gail who were always there to help with any queries and supported us through the sale process. Thank you all once again! ⭐️⭐️⭐️⭐️⭐️
Georgia · 16 February 2026
Agent replied · 16 April 2026
Hi Georgia
Thank you so much for taking the time to leave such a fantastic review ⭐️
We are delighted to hear that your first experience with Tiger was such a positive one and that you felt supported throughout the sale of your first property.
Simon will be really pleased to hear your kind words about the valuation, and I will be sure to pass on your feedback to Michael and Gail as well, they take great pride in guiding clients through the process and being on hand whenever needed.
Congratulations on your sale, and thank you again for choosing Tiger. We wish you all the very best for the next chapter and would be more than happy to help again in the future.
Thank you,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 1/5
GoogleNightmare to deal with. I came up from Manchester to view the property, agent called me whilst I was on train to see if I can arrive early due to him being double booked, I explained will be quick as a I can but I’m on train. When I go the property, agent no where to be seen and not answering his phone. I called office and they said he can’t come back? Explained your office is 5 mins away and I’ve just come all this way. He comes back to show me a dirty property with not even electric on. Due to my circumstances, I had to bite my tongue and go a head with it. Throughout the process Tiger staff members constantly lied to me about my application and what’s going on. I have to constantly call to get updates, me calling also put into action the next steps. So I would call to make sure everything is ok because I’ve had no response, and off the back of me calling they will check there and then and be like ye we can progress to next steps?. Several occasions they left me application waiting around. They kept saying they have sent me and guarantor, letters to sign and nothing ever turned up, around 2 weeks go by and I call and ask if we can do an e signature as need to get moving in asap. They agree and about 3/4 days letter I letter turned up I had been waiting on for weeks. It had a Royal Mail 1st class stamp and Royal Mail stamped a date over it to confirm and it didn’t line up with what tiger was saying. Pure nonsense and lies for tiger estate agents. The property was empty and I had done all paperwork, sent all relevant deposits and for some reason it took them ages to let me move in. Part of the reason for the delay is that the property needed to be cleaned and it’s booked in for cleaning so I would have to move in after this date, I said I would be happy to clean myself if I can get keys earlier but no. I finally get the keys, go to the property to find they’ve given me wrong keys! I move into the property and it’s not been cleaned, keys in window had hard green/blue mould all over them and still do. Toilet was filthy and leaking, drains under the sink in the kitchen was filthy and leaking black gunge under sink. The property smelt of cat piss. The small ultilies closet absolute stinks of cat piss and spent weeks spraying down, with still monthly routine spray down, the room has to be locked off. The whole property inside and out stinks and is dirty and has not been cleaned in a very long time, been completely mis managed by tiger letterings To make matters worse, we have some ghetto electric set up and we have to go to estate agents to get electric cards. Gone down today as need electric and office is closed and not open this weekend? Unsure what they expect me to do here. They have monopolised the electric system so you can only buy the electric cards from them, god knows what rate I’m paying. When I first moved in and got to property, my meter was in a crazy debt amount, I called them about it and they wanted me to come back to the office, told them not a chance get down here and sort it asap. What planet are these guys on? They think they can do what they like and staff have an horrible negative Dipsy attitude. Now I could use electric and clean, I contacted tiger to let them know the property was dirty and they said it been cleaned and it’s not, I also told them this is standard they’ve set for when I’ve moved out. I then got an email with property inventory and photos. Immediately as I moved in, I record a video of the property and is nothing near the pictures they provided.
Paul · 10 May 2025
Agent replied · 12 June 2025
Hi Paul N
Thank you for your email and for raising your concerns with us.
Firstly, to clarify, our Whitegate Drive office is open on Saturdays from 10:00 AM to 4:00 PM for your convenience. Our Highfield Road office operates Monday to Friday between 9:00 AM and 5:30 PM, and has done so for approximately the last 18 months.
Regarding the electric cards, we have spoken with our team and understand that you have now visited the Highfield Road office and are fully stocked. We can also see from our system that you moved into the property in October 2024, and we would have expected any issues such as those mentioned to be raised at that time.
We appreciate that your experience with the viewing and move-in process was frustrating, and we are sorry to hear that the service did not meet your expectations. While we always aim to ensure a smooth and professional process for all tenants, we acknowledge that delays and miscommunication can be frustrating and we will review the situation internally with the relevant team members.
In terms of the electric meter setup, we acknowledge your frustration. The current system was in place before your tenancy began, and while we appreciate it may be inconvenient, we do our best to ensure availability of cards and support during business hours. We're always happy to help find a workable solution for our tenants.
If you have any further outstanding issues or would like to discuss any aspect in more detail, please don’t hesitate to get in touch.
Kind regards,
Tiger Sales & Lettings
★★★★★ 1/5
TrustpilotI wish I would have read other reviews…
I wish I would have read other reviews before purchasing a property through Tiger estates !!! As the experience I received was awful and I wouldn’t buy or recommend anyone buying from them, I dealt with the auction department and paid a fee of 4.8 k and for the fee to be that high and receive such bad service is speechless !!
Oliver · 18 September 2026
Agent replied · 24 September 2026
Dear Mr Crankshaw,
I have personally reviewed the circumstances surrounding your purchase, including the email correspondence and recorded telephone calls. As Managing Director, I feel it is important to respond because a number of statements within your review do not accurately reflect the sequence of events or the service provided.
Our records do not support the suggestion that Tiger Estates incorrectly processed the purchase in your personal name.
You registered for the auction and completed the required AML checks in your personal name. Following acceptance, you initially provided a screenshot of a bank statement which did not identify the account holder, and Steven subsequently requested proof of funding displaying your name.
On 4 September, the Sales Memorandum was issued to you in your personal name. You signed and returned it without raising any concern regarding the purchaser's identity, following which it was issued to the relevant parties.
It was not until 9 September that you advised us that you wished to purchase through your limited company, with proof of funding in the company name provided on 11 September.
Steven immediately notified the seller's solicitors of the requested change. By this stage, the transaction had progressed and the seller's solicitors, who are a separate firm operating under their own terms, charged £600 in connection with varying the purchaser. This was not a fee charged by Tiger Estates.
I also cannot agree with the suggestion that Steven lost interest once our auction fee had been paid. Our records demonstrate the opposite. He remained actively involved in progressing the transaction, responded promptly to communications and undertook additional work, including obtaining further legal documentation and insurance policies to assist with matters arising during the transaction. The purchase ultimately completed in approximately two weeks.
I have also listened to the telephone conversation referred to in your review. The suggestion that Steven told you he was "not bothered" because we sell lots of houses is not an accurate reflection of the recorded conversation. When our reputation was raised, Steven sought to return the conversation to the facts and explained that we have many satisfied clients who successfully buy and sell through our auction service.
Similarly, our records do not support the suggestion that you were prevented from escalating your complaint. Steven provided our complaints procedure, which allows escalation to me as Managing Director. When you requested my contact details, an email address for me was provided.
It is also relevant that prior to the dispute concerning the £600 solicitor's charge, your communications regularly thanked Steven and the team for their assistance and did not express the level of dissatisfaction subsequently described.
We appreciate that receiving an additional £600 charge was frustrating. However, the chronology is important: you registered and completed AML personally; the Sales Memorandum was issued in your personal name and signed by you; and the request to substitute your limited company as purchaser was made afterwards.
We will always acknowledge and rectify mistakes where we have made them. Equally, where serious criticisms are made publicly about our staff and service, it is only fair that we respond where the contemporaneous records do not support those allegations.
I hope this provides the additional context necessary for anyone reading your review to understand the full circumstances.
Regards,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
GoogleMy sister had to sell her house for care home fees and Tiger dealt with the sale with efficiency and consideration from start to finish. They were mindful of her feelings throughout the whole process, keeping us informed and dealing with all enquiries. Chris and Michelle were particularly helpful and I would not hesitate to recommend this estate agency
Patricia · 13 May 2025
Agent replied · 25 August 2025
Hi Patricia Crane
Thank you so much for taking the time to leave us such a thoughtful and generous review.
We understand that selling a family home, especially under emotional circumstances, can be a difficult experience. It truly means a lot to us that you felt supported and well-informed throughout the process. Chris and Michelle will be especially pleased to hear your kind words. They take great pride in offering a personal, caring service, and feedback like yours is the highest compliment they could receive.
On behalf of the whole team at Tiger, thank you again for your trust and recommendation. If you ever need any assistance in the future, we’re always here to help.
Wishing you and your sister all the very best.
Tiger Sales & Lettings
★★★★★ 5/5
GoogleExcellent experience selling my property. Detailed and presice instructions on what I needed to do. Great contact but not overwhelming. Chris gave an honest and open account of the market, what would work well and how best to put the property forward.
All aspects handled by Chris and the team, Michael has kept me up to date as to where everything is up to and what's required. After a bad experience with another estate agent, it's great to know there is still a good one out there!! Highly recommend.
Suzanne · 18 May 2024
Agent replied · 17 June 2024
Hi Suzanne Nicholls
Thank you for taking the time to leave a positive review on our Google page.
We're glad your experience has been positive and will make sure Chris, Michael and the team are aware of your 5 Star review.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 4/5
TrustpilotTiger Sales & Lettings have just sold…
Tiger Sales & Lettings have just sold our property for us. Good job done but a special shout out to Michael. Every time I spoke to him to query something he was right on it and called me back every time.
AChris · 1 May 2026
★★★★★ 5/5
TrustpilotMassive big thank to Gail and Michelle…
Massive big thank to Gail and Michelle for all there support selling our house they supported me and husband all the way through .At some points the sale become very stressful at times ,but both ladies had our backs all the way and we made it to the finish line .
Kirby · 18 December 2025
★★★★★ 5/5
GoogleI’ve had an excellent experience with Tiger from start to finish. The team have been consistently professional, responsive, and incredibly supportive throughout the entire process. Communication was clear and timely, and they always took the time to explain each step, making everything feel straightforward and stress-free. Highly recommended!
Ben · 16 February 2026
Agent replied · 16 April 2026
Hi Ben,
Thank you for taking the time to leave such a fantastic review.
We’re delighted to hear that you had an excellent experience with Tiger and that the team were professional, responsive, and supportive throughout. Clear communication and making the process as straightforward and stress-free as possible are really important to us, so it’s great to know that came across.
Thank you again for your recommendation, it truly means a lot to the whole team.
Kind regards,
Craig & the Tiger Team
★★★★★ 5/5
GoogleI put a property up for sale just before Covid took hold which artificially extended the sales process. Following that there were issues with the purchasers solicitor and a chain which also extended the process. Tiger helped negotiate each problem and communicated well. The sales price set by Steve was accurate and achieved. The cost of the sale was better than most. Not much more to say other than I will use Tiger if I sell another property.PositiveProfessionalism
Nigel · 18 June 2021
Agent replied · 17 June 2024
Hi Nigel,
Thank you for taking the time to leave this amazing feedback.
Always a pleasure to work with you and really happy that despite the tricky circumstances we managed the sale from instruction all the way through to completion, using our experience and knowledge to navigate the obstacles and end with a positive result.
Thank you for your continued loyalty and support.
Kind Regards,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
Google10 out of 10 to Gail Dyson who managed the end part of our house sale with kindness and professionalism after a long process being messed around by the purchaser.
Gail you are an asset to the company!
Debs · 16 February 2026
Agent replied · 16 April 2026
Hi Debs Gough
Thank you so much for your wonderful 5-star review. We’re delighted to hear about your positive experience, especially after such a long and challenging process.
Gail will be thrilled to read your kind words, she consistently goes above and beyond for her clients, and we’re very proud to have her on our team.
Thank you again for taking the time to share your feedback, and we wish you all the very best for the future.
Tiger Sales & Lettings
★★★★★ 1/5
TrustpilotAVOID avoid avoid this company very…
AVOID avoid avoid this company very horrible how this company has messed my disabled son about he went to veiw a property been accepted and payed the holding deposit and then messed about for a month saying they would give him a update but never did eventually they have given him a update and is now refusing to give his money back how this company can manage to help people don't trust them they will take your money and then messed u about and won't refund your money back terrible company how can they sleep at night treating disabled people .like that
Claire · 8 November 2025
★★★★★ 2/5
TrustpilotI know its xmas/new year but...
I know its xmas/new year but ive tried 5 times to get them just to contact me about 2 different properties on their books by clicking the contact link on both their website and zoopla. The first time was 18th December. Its now 2nd Jan. Seriously they cannot have been closed for that long? Feel sorry for the vendors who probably dont understand why they arent getting any viewings.
Paul · 2 January 2026
★★★★★ 5/5
TrustpilotTiger Estates Blackpool
Great choice of properties. Always friendly & helpful. In particular Jodie Elgee who is a diamond.
Deborah · 4 February 2026
★★★★★ 1/5
TrustpilotVery Shoddy Company
I live in the town, wanted to rent a house for my relative that is moving up here to live. They have a professional career, I own a company that advises global top 100 companies, this company wanted 6 pages of background information filling out before we were going to be even considered to do a viewing. We filled it all out and submitted it. over a week later not even heard a thing. Total waste of time. If I were a Landlord, I'd pull my properties from this company, they're likely both under staffed and poorly trained (or just don't care). The whole experience was useless, from the first call to ask for a viewing, through the paperwork process. If my employees behaved this poorly I'd be embarrassed. Tiger Estates is a very shoddy company based on my experience.
Invisible · 3 July 2023
★★★★★ 1/5
TrustpilotCraig Webster get your company and…
Craig Webster get your company and staff sorted out what an awful company to use and deal with. Rude and unprofessional. I am so glad I have my property leased by another company. Good luck your business is clearly failing.
Carl · 14 July 2026
★★★★★ 1/5
GoogleWouldn't even give them a 1 star if I didn't have to! Book a viewing a new house that was put on the marker that day, was told I was the first person to view, made a appointment for today at 2.30 to get there with no answer to be told when …
Aimee · 16 April 2025
Agent replied · 25 October 2024
Hi Aimee Curley
Thank you for taking the time to leave a Google review. … More
★★★★★ 5/5
GoogleGreat experience dealing with Tiger during my first buy of my house. They're a genuinely lovely attentive bunch. Special mention to Michael and Gail.
Stephanie · 18 April 2024
Agent replied · 17 June 2024
Hi Stephanie Sanderson
Thank you for taking the time to leave a positive review on our Google page.
We're glad your experience has been a positive one and will make sure the team are aware of your 5 Star review.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 5/5
GoogleI have been using Tiger sales and lettings for over 10 years now to rent out all my properties. Other family members also use Tiger. I have just rented out one of my properties through Tiger and have another up for rent at present and have …
Debbie · 16 April 2025
Agent replied · 17 June 2024
Hi Debbie Cheetham
Thank you for taking the time to leave a positive review on our Google page. … More
★★★★★ 4/5
GoogleThanks to Chris and the team at Tiger. Chris provided lots of help and advice with the sale.
Deb · 16 June 2024
Agent replied · 17 June 2024
Hi Deb W
Thank you for taking the time to leave a positive review on our Google page. … More
★★★★★ 5/5
GoogleHaving purchased a property through Tiger Sales and Lettings, I am giving them 5 stars, they recommended a solicitor to act on my behalf, which also gets 5 stars. The staff were very helpful and the whole process was about as hassle free as you can get.
Jamie · 23 February 2025
Agent replied · 12 April 2025
Hi Jamie Clayton
Thank you so much for taking the time to leave a 5-star review! Your feedback is … More
★★★★★ 1/5
TrustpilotVery poor and unprofessional experience…
Very poor and unprofessional experience with this estate agency. I was informed that viewings had taken place on my property when they clearly had not, which raises serious concerns about honesty and the accuracy of the information they provide to clients.
Jess · 10 March 2026
★★★★★ 1/5
GoogleThis letting agency are not reliable in any way. They never reply to their office emails and if you ring them they can be very patronising and negative. Not to be trusted. Best to completely avoid. And if you put an application in to possibly rent a property they never inform you of the outcome. You have to assume you've not been successful.
Darryl · 17 May 2024
Agent replied · 17 June 2024
Hi Darryl Ashton
Thank you for taking the time to leave a Google review.
If you would like to discuss your concerns with a Senior member of the team please let us know by calling our office. Our Lettings Manager will be happy to help.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 5/5
GoogleI was a purchaser and not strictly a client of Tiger, but every single thing which could be done to help me was done. I have to thank Gail Dyson for all her help in keeping things on track with the hideous conveyancing firm I was cursed with.
I would recommend Tiger without hesitation, their communication and attention was spot on
Liz · 18 June 2023
★★★★★ 5/5
GoogleI have been using Tiger for a number of years now to find tenants for BTL properties. I have always found them to competitive on price, be responsive to any requests and provide a detailed write up on my properties. Have always found them to be very helpful and Chris has always done a great job in keeping me informed.
Wessley · 16 June 2024
Agent replied · 17 June 2024
Hi Wessley Cheetham
Thank you for taking the time to leave a positive review on our Google page. … More
Where the same review appears twice we show it once. We leave out reviews that name another agent or another of the brand's offices.
