1/5
TrustpilotBeyond awful
Beyond awful. Not one viewing and, when asked for their Lettings rates, they took 23 hours to email. Non communicative in every single way. Avoid as much as possible.
Trusted Agent profile
Tiger Sales and Lettings reviews in Blackpool
★★★★★
401 reviews across 2 offices and 3 platforms
Tiger Sales and Lettings has two offices, all in Blackpool. Together they have 401 reviews on three platforms, rated 3.2 out of 5 overall.
Our offices
Tiger Sales and Lettings's two offices, most reviewed first. Each has its own page.
Latest reviews from every Tiger Sales and Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Trustpilot4/5
TrustpilotPrompt Service
Having made an initial enquiry regarding the sale of my property it had within a week been valued, photographed and was ready for advertising. Unfortunately I was unable to progress with the sale but they dealt with this in a professional manner and did not pursue any costs. Would definitely deal with them again.
1/5
TrustpilotIf your a single parent income looking…
If your a single parent income looking to rent do not go through this company. Not even a curiosity call to say it’s been taken let alone I was the first to view and put an application in. How people who work here sleep at night is beyond me.
1/5
GoogleWanted £90 upfront to value house and potentially sell or rent! No conversation, not the way to gain listings!!!!
Agent replied · 25 August 2025
Hi Dave Willons Thank you for your message. … More
5/5
GoogleJust bought my first house via Tiger. Staff very helpful and always on hand if I required answers to any queries I had.
Agent replied · 11 October 2026
Hi Sam Holt Thank you so much for your kind message, and congratulations on purchasing your … More
5/5
GoogleMade my first house purchase a breeze from start to finish, helping whenever I had any questions and getting back to me very quick. Very friendly and helpful staff, highly recommend!
Agent replied · 10 August 2025
Hi Reece Hoop Thank you so much for your kind words and for taking the time to share your experience. We're absolutely thrilled to hear that your first home purchase went smoothly and that we could be a part of such an important milestone in your life. Our team takes great pride in being responsive, friendly, and helpful every step of the way, so it’s wonderful to know that our efforts made a difference for you. We’re especially glad that we could provide quick answers to your questions and make the process feel as stress-free as possible. Thank you again for your recommendation, it truly means a lot to us. Wishing you all the best as you settle into your new home, and please don’t hesitate to reach out if you ever need anything in the future. Tiger Sales & Lettings
5/5
GoogleRating only, no written review.
Agent replied · 25 August 2025
Hi Ykwo Chan Thank you for the amazing 5-star review! We're truly grateful for your support and thrilled that you had such a positive experience. Your feedback inspires us to keep delivering our best. Tiger Sales & Lettings
3/5
GoogleRating only, no written review.
5/5
GoogleSelling my house with Tiger was a smooth, easy experience and I couldn't have asked for more
Agent replied · 12 June 2025
Hi Andrew Aris Thank you so much for your kind words! We're thrilled to hear that selling your house with Tiger was a smooth and easy experience. It was a pleasure working with you, and we're so glad we could help make the process as stress-free as possible. If you ever need anything in the future, whether it's advice or help with another move, please don’t hesitate to reach out. Wishing you all the best in your next chapter! Tiger Sales & Lettings
5/5
GoogleMy sister had to sell her house for care home fees and Tiger dealt with the sale with efficiency and consideration from start to finish. They were mindful of her feelings throughout the whole process, keeping us informed and dealing with all enquiries. Chris and Michelle were particularly helpful and I would not hesitate to recommend this estate agency
Agent replied · 25 August 2025
Hi Patricia Crane Thank you so much for taking the time to leave us such a thoughtful and generous review. We understand that selling a family home, especially under emotional circumstances, can be a difficult experience. It truly means a lot to us that you felt supported and well-informed throughout the process. Chris and Michelle will be especially pleased to hear your kind words. They take great pride in offering a personal, caring service, and feedback like yours is the highest compliment they could receive. On behalf of the whole team at Tiger, thank you again for your trust and recommendation. If you ever need any assistance in the future, we’re always here to help. Wishing you and your sister all the very best. Tiger Sales & Lettings
1/5
GoogleNightmare to deal with. I came up from Manchester to view the property, agent called me whilst I was on train to see if I can arrive early due to him being double booked, I explained will be quick as a I can but I’m on train. When I go the property, agent no where to be seen and not answering his phone. I called office and they said he can’t come back? Explained your office is 5 mins away and I’ve just come all this way. He comes back to show me a dirty property with not even electric on. Due to my circumstances, I had to bite my tongue and go a head with it. Throughout the process Tiger staff members constantly lied to me about my application and what’s going on. I have to constantly call to get updates, me calling also put into action the next steps. So I would call to make sure everything is ok because I’ve had no response, and off the back of me calling they will check there and then and be like ye we can progress to next steps?. Several occasions they left me application waiting around. They kept saying they have sent me and guarantor, letters to sign and nothing ever turned up, around 2 weeks go by and I call and ask if we can do an e signature as need to get moving in asap. They agree and about 3/4 days letter I letter turned up I had been waiting on for weeks. It had a Royal Mail 1st class stamp and Royal Mail stamped a date over it to confirm and it didn’t line up with what tiger was saying. Pure nonsense and lies for tiger estate agents. The property was empty and I had done all paperwork, sent all relevant deposits and for some reason it took them ages to let me move in. Part of the reason for the delay is that the property needed to be cleaned and it’s booked in for cleaning so I would have to move in after this date, I said I would be happy to clean myself if I can get keys earlier but no. I finally get the keys, go to the property to find they’ve given me wrong keys! I move into the property and it’s not been cleaned, keys in window had hard green/blue mould all over them and still do. Toilet was filthy and leaking, drains under the sink in the kitchen was filthy and leaking black gunge under sink. The property smelt of cat piss. The small ultilies closet absolute stinks of cat piss and spent weeks spraying down, with still monthly routine spray down, the room has to be locked off. The whole property inside and out stinks and is dirty and has not been cleaned in a very long time, been completely mis managed by tiger letterings To make matters worse, we have some ghetto electric set up and we have to go to estate agents to get electric cards. Gone down today as need electric and office is closed and not open this weekend? Unsure what they expect me to do here. They have monopolised the electric system so you can only buy the electric cards from them, god knows what rate I’m paying. When I first moved in and got to property, my meter was in a crazy debt amount, I called them about it and they wanted me to come back to the office, told them not a chance get down here and sort it asap. What planet are these guys on? They think they can do what they like and staff have an horrible negative Dipsy attitude. Now I could use electric and clean, I contacted tiger to let them know the property was dirty and they said it been cleaned and it’s not, I also told them this is standard they’ve set for when I’ve moved out. I then got an email with property inventory and photos. Immediately as I moved in, I record a video of the property and is nothing near the pictures they provided.
Agent replied · 12 June 2025
Hi Paul N Thank you for your email and for raising your concerns with us. Firstly, to clarify, our Whitegate Drive office is open on Saturdays from 10:00 AM to 4:00 PM for your convenience. Our Highfield Road office operates Monday to Friday between 9:00 AM and 5:30 PM, and has done so for approximately the last 18 months. Regarding the electric cards, we have spoken with our team and understand that you have now visited the Highfield Road office and are fully stocked. We can also see from our system that you moved into the property in October 2024, and we would have expected any issues such as those mentioned to be raised at that time. We appreciate that your experience with the viewing and move-in process was frustrating, and we are sorry to hear that the service did not meet your expectations. While we always aim to ensure a smooth and professional process for all tenants, we acknowledge that delays and miscommunication can be frustrating and we will review the situation internally with the relevant team members. In terms of the electric meter setup, we acknowledge your frustration. The current system was in place before your tenancy began, and while we appreciate it may be inconvenient, we do our best to ensure availability of cards and support during business hours. We're always happy to help find a workable solution for our tenants. If you have any further outstanding issues or would like to discuss any aspect in more detail, please don’t hesitate to get in touch. Kind regards, Tiger Sales & Lettings
1/5
GoogleWouldn't even give them a 1 star if I didn't have to! Book a viewing a new house that was put on the marker that day, was told I was the first person to view, made a appointment for today at 2.30 to get there with no answer to be told when …
Agent replied · 25 October 2024
Hi Aimee Curley Thank you for taking the time to leave a Google review. … More
5/5
GoogleI have been using Tiger sales and lettings for over 10 years now to rent out all my properties. Other family members also use Tiger. I have just rented out one of my properties through Tiger and have another up for rent at present and have …
Agent replied · 17 June 2024
Hi Debbie Cheetham Thank you for taking the time to leave a positive review on our Google page. … More
5/5
GoogleAbsolutely amazing letting agency! If you need something doing they do it the same day, this is my 1st flat and they have made me feel so welcome they really have gone above and beyond!! Thankyou so much tiger
Agent replied · 1 May 2025
Hi Sarah Louise Thank you so much for your kind words! We're thrilled to hear that you've had … More
5/5
GoogleHaving purchased a property through Tiger Sales and Lettings, I am giving them 5 stars, they recommended a solicitor to act on my behalf, which also gets 5 stars. The staff were very helpful and the whole process was about as hassle free as you can get.
Agent replied · 12 April 2025
Hi Jamie Clayton Thank you so much for taking the time to leave a 5-star review! Your feedback is … More
1/5
GoogleStay away from these liars.
Agent replied · 8 December 2024
Hi Mike Mcc Thank you for taking the time to leave a Google review. If you would like to discuss recent disappointment with a member of the team, please let us know. A 1 Star rating falls short of the high expectations we set for ourselves and we are keen to resolve any issues you may have experienced. Kind Regards, Tiger Sales & Lettings
1/5
GoogleRating only, no written review.
Agent replied · 9 November 2024
Hi Noel Price Thank you for taking the time to leave a Google review. If you would like to discuss recent disappointment with a member of the team, please let us know. A 1 Star rating falls short of the high expectations we set for ourselves and we are keen to resolve any issues you may have experienced. Kind Regards, Tiger Sales & Lettings
1/5
GoogleNever use these, they lied about getting in my house, I asked questions to see if there was a problem? They said no, not all just regular checks.. the next day they served my notice of two months.. I have been at my property for over 26 years, rent up to date ect.. when I asked tiger if they knew I was going to be evicted, when I rang up to query the visits to my house?.. The arrogant manager stated, she refuses to answer that question.. don't do any business with them
Agent replied · 8 December 2024
Dear Terry, Thank you for taking the time to leave a review. We are, of course, disappointed to learn that you feel our service over many years warrants a one-star rating. We understand that the situation regarding your tenancy is highly distressing. As communicated to you, it is regrettable that your landlord's health has deteriorated to a point where they now require vacant possession of the property to facilitate its sale. While we explored the possibility of selling the property with you as a tenant in situ, this was unfortunately not viable on this occasion. We acknowledge that our communication with you during this process could have been handled better, and we apologise for any additional stress this may have caused. That said, we must address the events that unfolded at our Whitegate Drive office. While we understand your frustration, your behavior during the incident caused significant concern for the safety of our staff. Threats and physical aggression towards our team, including attempting to damage property, required the involvement of the police. Consequently, both Tiger Sales & Lettings and the Police have requested that you refrain from visiting our office. We deeply regret the circumstances that have led to this outcome, particularly given the long-standing relationship we have shared. These events stem from factors beyond our control, and we truly empathize with the emotional difficulty of losing a long-term home. We hope that, with time, you can find a resolution that works for you. Should you wish to discuss this matter further in a constructive way, please reach out to us via email or phone. Kind Regards, Tiger Sales & Lettings
1/5
GoogleIf I could give 0 stars I would, avoid this estate agents, references were contacted over 2 weeks after application submitted, after 3 and half weeks, I explained I was going to have to withdraw as I needed a house desperately and something else was available immediately, I specifically asked if I would still get my fee back obviously minus the £25 they charge for references as I had never known an agent take so long, which I was told I certainly would, just called in to be told no way as I withdrew... Shocking, so if your a landlord of whitegate drive, I viewed and applied same day offering 6 months rent up front, can bet you wasn't aware...
5/5
GoogleGreat service Chris and the office staff do a great job I’d highly recommend them #GreatServiceGuaranteed
Agent replied · 25 October 2024
Hi Ben North Thank you for taking the time to leave a positive review on our Google page. … More
1/5
GoogleJust look at all the reviews! I'd give them a zero! They are liars! Honestly take your business elsewhere. Also don't even respond to this with your bot response saying you will help. You haven't helped for 5 years! Absolute joke tiger sales and lettings. Response: I emailed the manager Craig Webster 3 years ago no response your company is a joke, untrained, liars and thieves. You have my details
Agent replied · 23 October 2024
Hi Nolanrp Thank you for taking the time to leave a Google review. We're sorry to hear your experience has not been a positive one and we would be happy to discuss your concerns further. If you would like a member of management to call at a time that suits you, then please email a summary over to info@tigerestates.co.uk Kind Regards, Tiger Sales & Lettings
5/5
Trustpiloti have brought and sold 30 propertys…
i have brought and sold 30 propertys over the years ,used tiger estates and was amazed they sold my property the next day not even put on rightmove,chris and staff all work together ,would always use tiger estates they are the best in blackpool,thanks guys all the best for the future
1/5
GoogleViewed today with another person at the same time. Flat was a ex drug den and stunk.... Why would you let a property out in that state unless TIGER LETTINGS would live in something like THAT...... STAY WELL CLEAR FOLKS......
4/5
GoogleRating only, no written review.
Agent replied · 25 October 2024
Hi Titch Pilrc Thank you for taking the time to leave a positive review on our Google page. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Tiger Sales and Lettings
Which Tiger Sales and Lettings office has the most reviews?
Blackpool (Tiger House) has the most, with 303 reviews rated 3.0 out of 5, followed by Blackpool (56 Highfield Road) with 139.
Where are the Tiger Sales and Lettings offices?
The two Tiger Sales and Lettings offices, by town:
- Blackpool (56 Highfield Road): 56 Highfield Road, Blackpool, FY4 2JA
- Blackpool (Tiger House): Tiger House, 11-13 Whitegate Drive, Blackpool, FY3 9AA
