Trusted Agent profile
★★★★★
376 reviews across 2 offices and 3 platforms
Tiger Sales and Lettings has two offices, all in Blackpool. Together they have 376 reviews on three platforms, rated 3.1 out of 5 overall.
Tiger Sales and Lettings's two offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
1/5
GoogleI viewed approx 30 houses recently, staff are useless and have no desire to help someone in a situation just trying to relocate back home. Bonnie and jodie....two totally unresponsive members of staff, who just buff you off then ignore you. Mark was no better when i asked why approached about the lack of and coversing.
Hi Happy Seasider Thank you for taking the time to share your feedback. … More
5/5
GoogleGreat experience with tiger, fast replies and always happy to help! Also quite patient when I needed things to be explained to me haha.
Hi Joe Morton Thank you so much for the wonderful review. It was a real pleasure working with you. Congratulations again on successfully buying your new home, such an exciting milestone. Glad we could help make the process smooth, and we truly appreciate your patience and trust along the way. Wishing you all the very best as you settle in and start this new chapter. If you ever need anything in the future, we're always here to help. Tiger Sales & Lettings
1/5
TrustpilotShocking agent
Shocking agent, i literally begged for assistance to find a property and recieved no help from tiger estates, mever letting me know properties had gone whilst im awaiting my application..i went in office weekly and called almost every day false promises and ignorance.
5/5
GoogleOur experience with Tiger Estates was exceptional. Jodie and Bonnie were professional, efficient, and genuinely caring throughout our move.Their clear communication and attention to detail made the entire process seamless and stress-free. …
Hi Nadeesha Thank you so much for your wonderful feedback. We’re delighted to hear that you … More
5/5
GoogleGreat move! So helpful
Hi Stratz Thank you so much for your 5-star review! 🌟 We’re thrilled to hear you found our … More
1/5
GoogleAVOID AVOID AVOID TIGER LETTINGS BLACKPOOL my son went to veiw a property and he got accepted then he. Payed the holding deposit and waited over a month being messed about buly one members of staff at tiger lettings saying they will get …
Hi Jason Cane Thank you for taking the time to leave your feedback. We’re sorry to hear about … More
1/5
TrustpilotAVOID avoid avoid this company very…
AVOID avoid avoid this company very horrible how this company has messed my disabled son about he went to veiw a property been accepted and payed the holding deposit and then messed about for a month saying they would give him a update but never did eventually they have given him a update and is now refusing to give his money back how this company can manage to help people don't trust them they will take your money and then messed u about and won't refund your money back terrible company how can they sleep at night treating disabled people .like that
1/5
GoogleCan never get hold of anyone we need. They never call back. Organisation is lacking
Hi J C, thank you for taking the time to leave your feedback. I’m sorry to hear you’ve had difficulty reaching the right person and haven’t always had calls returned as quickly as you’d expect. We take this seriously, and improving … More
4/5
GoogleVery helpful but ,I felt that they could have taken a few minutes more of their time as I have been a tenner where I live for a good few years and I have always pay my rent
Hi Wendy Benstead Thank you for your feedback, we truly appreciate you taking the time to share … More
5/5
GoogleFriendliest staff going and so attentive
Hi Joe Shaw Thank you so much for your kind words! We're thrilled to hear you found our … More
5/5
GoogleAbsolutely great service I’ve encountered recently! After having an awful experience in the past with said company, due to poor communication and poor conditions. After looking for a home for me and my 5 year old son due to landlady selling …
Hi Rachel Proctor Thank you so much for your kind words and for taking the time to share your … More
5/5
GoogleI have been renting via Tiger estates for years and have always found them to be very friendly and helpful. There is always someone at the end of the phone to deal with any enquiries or issues I may have. Personally I cannot fault them
Hi Chinablu Thank you so much for your kind words and continued loyalty over the years! … More
1/5
GoogleRating only, no written review.
Hi Georgina Skelton We’re really sorry to see your one-star review. We’d love to understand more … More
1/5
TrustpilotBeyond awful
Beyond awful. Not one viewing and, when asked for their Lettings rates, they took 23 hours to email. Non communicative in every single way. Avoid as much as possible.
1/5
TrustpilotBeyond awful
Beyond awful. Not one viewing and, when asked for their Lettings rates, they took 23 hours to email.
4/5
TrustpilotPrompt Service
Having made an initial enquiry regarding the sale of my property it had within a week been valued, photographed and was ready for advertising. Unfortunately I was unable to progress with the sale but they dealt with this in a professional manner and did not pursue any costs. Would definitely deal with them again.
1/5
TrustpilotIf your a single parent income looking…
If your a single parent income looking to rent do not go through this company. Not even a curiosity call to say it’s been taken let alone I was the first to view and put an application in. How people who work here sleep at night is beyond me.
1/5
GoogleWanted £90 upfront to value house and potentially sell or rent! No conversation, not the way to gain listings!!!!
Hi Dave Willons Thank you for your message. Just to clarify, all our valuations are completely free of charge when there is a genuine intention to sell or rent the property within the next 6 months. We are always happy to provide this service with no obligation, as part of helping clients prepare to bring their property to market. However, as you can appreciate, some enquiries come from individuals who are simply curious about the value, or require a figure for reasons such as matrimonial proceedings. In these cases, where there is no intent to proceed with a sale or rental, we do apply a £90 fee, purely to cover the time involved in travelling to the property, carrying out the inspection, and preparing a formal report. If the property subsequently comes to the market, then the £90 is then refunded. If you are genuinely considering marketing the property, we’d be more than happy to arrange a completely free valuation for you with no upfront cost. Many thanks Tiger Sales & Lettings
5/5
GoogleJust bought my first house via Tiger. Staff very helpful and always on hand if I required answers to any queries I had.
1/5
GoogleIf I could leave zero stars, I would. 3 years ago, I chose to rent through Tiger Sales & Lettings because the property was stunning, and despite hearing horror stories about the agency, I thought, “How bad could it really be?” That was, without question, the biggest mistake I’ve ever made. This agency is utterly unprofessional, disorganised, and downright rude. They should not be allowed to operate. From October 2022 to June 2023, nine full months, I endured an horrific, ongoing leak in the flat. The damage was extensive: the living room became unusable, mould began to grow in the carpet and on the walls, and the overall condition of the flat deteriorated drastically. The leak first started on one wall, and then spread to cover the entire living room. It was my first time moving away from home (outside of university), and not once did they offer any meaningful support. This was not my responsibility, yet I was left to resolve the issue, which was very overwhelming. I was paying Tiger Sales & Lettings for a service that they were not delivering. Yes, they did reduce my rent slightly, the one and only thing they did right, but this felt more like a reluctant concession than an actual solution. They never actually fixed the issue, never communicated properly, and left both myself and the property owner in a terrible position. The woman who owned the flat has had her property ruined due to this agency’s incompetence and negligence. Despite raising the issue multiple times, my complaints were not only ignored, I was met with hostility. The manager of the firm even became verbally aggressive and tried to intimidate me during one of my calls. Absolutely disgusting and vile behaviour. The day I ended my tenancy was the first time I truly felt relief. Every estate agent I’ve dealt with since has been a dream in comparison, respectful, caring, communicative, and professional. Tiger Sales & Lettings is the worst company I have ever had the misfortune of dealing with. I cannot emphasise this enough, PLEASE avoid them at all costs.
Dear Harry, We’re genuinely sorry to read how distressing your experience felt during your tenancy, and we regret that despite our efforts to assist, you were left with such negative impressions of Tiger Sales & Lettings. To clarify, the persistent leak you reference was caused by a communal pipe issue within the building, something that was unfortunately outside both the landlord’s and our control, and the responsibility of the building’s management company. We understand the repeated disruption was deeply frustrating, and we did liaise consistently with the block managers during this time to press for a resolution. We also explained at the time that any damage to personal belongings would need to be addressed through contents insurance, as the building’s communal insurance did not extend to tenant possessions, a common position in leasehold apartments. Despite the situation being beyond the landlord’s or our direct responsibility, a rent reduction was offered in recognition of the inconvenience caused, a gesture made in good faith to acknowledge the impact on your enjoyment of the property. We are sorry to hear you found communication lacking. All maintenance jobs reported to us were logged, instructed, and resolved to the extent possible, as reflected by the condition of the property being sufficient for new tenants to move in shortly after your departure. We are particularly concerned to read your comments regarding our team’s conduct. While we understand emotions can run high in difficult circumstances, we would never condone any behaviour that could be perceived as hostile or unprofessional. We’d welcome the opportunity to review this aspect further if you wish to contact us directly. Feedback, even when critical, helps us to improve, and we sincerely wish you all the best in your new home. Kind regards, Craig Webster Managing Director Tiger Sales & Lettings
5/5
GoogleMade my first house purchase a breeze from start to finish, helping whenever I had any questions and getting back to me very quick. Very friendly and helpful staff, highly recommend!
Hi Reece Hoop Thank you so much for your kind words and for taking the time to share your experience. We're absolutely thrilled to hear that your first home purchase went smoothly and that we could be a part of such an important milestone in your life. Our team takes great pride in being responsive, friendly, and helpful every step of the way, so it’s wonderful to know that our efforts made a difference for you. We’re especially glad that we could provide quick answers to your questions and make the process feel as stress-free as possible. Thank you again for your recommendation, it truly means a lot to us. Wishing you all the best as you settle into your new home, and please don’t hesitate to reach out if you ever need anything in the future. Tiger Sales & Lettings
5/5
GoogleRating only, no written review.
Hi Ykwo Chan Thank you for the amazing 5-star review! We're truly grateful for your support and thrilled that you had such a positive experience. Your feedback inspires us to keep delivering our best. Tiger Sales & Lettings
3/5
GoogleRating only, no written review.
5/5
GoogleWe had a great experience with Tiger Agency during our tenancy. The team was professional and helpful throughout, and everything was handled smoothly from start to finish. I’d especially like to thank Jodie, who was always quick to respond and answered all our queries patiently and clearly. Her support made the whole process much easier. Highly recommended!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Tiger Sales and Lettings has 376 reviews across its two offices, rated 3.1 out of 5 overall: 325 on Google, 4 on Yell, 47 on Trustpilot. Company-wide Trustpilot reviews for Tiger Sales and Lettings are counted once, not once per office.
Blackpool (Tiger House) has the most, with 272 reviews rated 2.9 out of 5, followed by Blackpool (56 Highfield Road) with 139.
The two Tiger Sales and Lettings offices, by town:
