Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleNightmare to deal with. I came up from Manchester to view the property, agent called me whilst I was on train to see if I can arrive early due to him being double booked, I explained will be quick as a I can but I’m on train. When I go the property, agent no where to be seen and not answering his phone. I called office and they said he can’t come back? Explained your office is 5 mins away and I’ve just come all this way. He comes back to show me a dirty property with not even electric on. Due to my circumstances, I had to bite my tongue and go a head with it. Throughout the process Tiger staff members constantly lied to me about my application and what’s going on. I have to constantly call to get updates, me calling also put into action the next steps. So I would call to make sure everything is ok because I’ve had no response, and off the back of me calling they will check there and then and be like ye we can progress to next steps?. Several occasions they left me application waiting around. They kept saying they have sent me and guarantor, letters to sign and nothing ever turned up, around 2 weeks go by and I call and ask if we can do an e signature as need to get moving in asap. They agree and about 3/4 days letter I letter turned up I had been waiting on for weeks. It had a Royal Mail 1st class stamp and Royal Mail stamped a date over it to confirm and it didn’t line up with what tiger was saying. Pure nonsense and lies for tiger estate agents. The property was empty and I had done all paperwork, sent all relevant deposits and for some reason it took them ages to let me move in. Part of the reason for the delay is that the property needed to be cleaned and it’s booked in for cleaning so I would have to move in after this date, I said I would be happy to clean myself if I can get keys earlier but no. I finally get the keys, go to the property to find they’ve given me wrong keys! I move into the property and it’s not been cleaned, keys in window had hard green/blue mould all over them and still do. Toilet was filthy and leaking, drains under the sink in the kitchen was filthy and leaking black gunge under sink. The property smelt of cat piss. The small ultilies closet absolute stinks of cat piss and spent weeks spraying down, with still monthly routine spray down, the room has to be locked off. The whole property inside and out stinks and is dirty and has not been cleaned in a very long time, been completely mis managed by tiger letterings To make matters worse, we have some ghetto electric set up and we have to go to estate agents to get electric cards. Gone down today as need electric and office is closed and not open this weekend? Unsure what they expect me to do here. They have monopolised the electric system so you can only buy the electric cards from them, god knows what rate I’m paying. When I first moved in and got to property, my meter was in a crazy debt amount, I called them about it and they wanted me to come back to the office, told them not a chance get down here and sort it asap. What planet are these guys on? They think they can do what they like and staff have an horrible negative Dipsy attitude. Now I could use electric and clean, I contacted tiger to let them know the property was dirty and they said it been cleaned and it’s not, I also told them this is standard they’ve set for when I’ve moved out. I then got an email with property inventory and photos. Immediately as I moved in, I record a video of the property and is nothing near the pictures they provided.
Paul · 10 May 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 12 June 2025
Hi Paul N
Thank you for your email and for raising your concerns with us.
Firstly, to clarify, our Whitegate Drive office is open on Saturdays from 10:00 AM to 4:00 PM for your convenience. Our Highfield Road office operates Monday to Friday between 9:00 AM and 5:30 PM, and has done so for approximately the last 18 months.
Regarding the electric cards, we have spoken with our team and understand that you have now visited the Highfield Road office and are fully stocked. We can also see from our system that you moved into the property in October 2024, and we would have expected any issues such as those mentioned to be raised at that time.
We appreciate that your experience with the viewing and move-in process was frustrating, and we are sorry to hear that the service did not meet your expectations. While we always aim to ensure a smooth and professional process for all tenants, we acknowledge that delays and miscommunication can be frustrating and we will review the situation internally with the relevant team members.
In terms of the electric meter setup, we acknowledge your frustration. The current system was in place before your tenancy began, and while we appreciate it may be inconvenient, we do our best to ensure availability of cards and support during business hours. We're always happy to help find a workable solution for our tenants.
If you have any further outstanding issues or would like to discuss any aspect in more detail, please don’t hesitate to get in touch.
Kind regards,
Tiger Sales & Lettings
★★★★★ 1/5
GoogleWouldn't even give them a 1 star if I didn't have to! Book a viewing a new house that was put on the marker that day, was told I was the first person to view, made a appointment for today at 2.30 to get there with no answer to be told when …
Aimee · 16 April 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 25 October 2024
Hi Aimee Curley
Thank you for taking the time to leave a Google review. … More
★★★★★ 5/5
GoogleI have been using Tiger sales and lettings for over 10 years now to rent out all my properties. Other family members also use Tiger. I have just rented out one of my properties through Tiger and have another up for rent at present and have …
Debbie · 16 April 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Debbie Cheetham
Thank you for taking the time to leave a positive review on our Google page. … More
★★★★★ 5/5
GoogleAbsolutely amazing letting agency! If you need something doing they do it the same day, this is my 1st flat and they have made me feel so welcome they really have gone above and beyond!! Thankyou so much tiger
Sarah · 7 April 2025 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 1 May 2025
Hi Sarah Louise
Thank you so much for your kind words! We're thrilled to hear that you've had such a positive experience with us. It’s great to know that we could make your first flat experience so welcoming and smooth. We’re always here to help and will continue to go above and beyond for you!
Best wishes from the Tiger team!
★★★★★ 5/5
GoogleHaving purchased a property through Tiger Sales and Lettings, I am giving them 5 stars, they recommended a solicitor to act on my behalf, which also gets 5 stars. The staff were very helpful and the whole process was about as hassle free as you can get.
Jamie · 23 February 2025 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 12 April 2025
Hi Jamie Clayton
Thank you so much for taking the time to leave a 5-star review! Your feedback is … More
★★★★★ 1/5
GoogleStay away from these liars.
Mike · 1 December 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 8 December 2024
Hi Mike Mcc
Thank you for taking the time to leave a Google review.
If you would like to discuss recent disappointment with a member of the team, please let us know. A 1 Star rating falls short of the high expectations we set for ourselves and we are keen to resolve any issues you may have experienced.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 1/5
GoogleRating only, no written review.
Noel · 1 December 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 9 November 2024
Hi Noel Price
Thank you for taking the time to leave a Google review.
If you would like to discuss recent disappointment with a member of the team, please let us know. A 1 Star rating falls short of the high expectations we set for ourselves and we are keen to resolve any issues you may have experienced.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 1/5
GoogleAbsolutely useless They couldn't care about potential tenants Looking for a property ignored multiple times on emails asking information on properties or if fitted the Criteria for a potential Property
Emails apprent just go into junk emails
So not responded to or seen which means you miss on potential viewings for properties
Generally thought I'd got somewhere when asked how I'd like the application sent over which replied to receive by email
A few days went by nothing had been sent then Found out the property had been let after was told the landlord would accept and We would need to fill in a application form
The person Who Emailed was called Bonnie
Very shameful to leave people in the dark about this No consideration or To acknowledge that I'd waited for the application didn't even receive a sorry the property has been let This Property was let out within 3 days of waiting for this so called application
Even my partner has Emailed in about a few potential properties again Ignored so definitely won't be Bothering with Tiger lettings again
Becca · 1 December 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 27 December 2024
Hi Becca Jade
Thank you for taking the time to leave a Google review.
We would like to talk to you in more detail about your concerns. Having checked our database it doesn't appear we can locate your account.
Please email your full name along with contact information to info@tigerestates.co.uk where we will be happy to look into this further.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 1/5
GoogleNever use these, they lied about getting in my house, I asked questions to see if there was a problem? They said no, not all just regular checks.. the next day they served my notice of two months.. I have been at my property for over 26 years, rent up to date ect.. when I asked tiger if they knew I was going to be evicted, when I rang up to query the visits to my house?.. The arrogant manager stated, she refuses to answer that question.. don't do any business with them
Terry · 1 December 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 8 December 2024
Dear Terry,
Thank you for taking the time to leave a review. We are, of course, disappointed to learn that you feel our service over many years warrants a one-star rating.
We understand that the situation regarding your tenancy is highly distressing. As communicated to you, it is regrettable that your landlord's health has deteriorated to a point where they now require vacant possession of the property to facilitate its sale. While we explored the possibility of selling the property with you as a tenant in situ, this was unfortunately not viable on this occasion.
We acknowledge that our communication with you during this process could have been handled better, and we apologise for any additional stress this may have caused.
That said, we must address the events that unfolded at our Whitegate Drive office. While we understand your frustration, your behavior during the incident caused significant concern for the safety of our staff. Threats and physical aggression towards our team, including attempting to damage property, required the involvement of the police. Consequently, both Tiger Sales & Lettings and the Police have requested that you refrain from visiting our office.
We deeply regret the circumstances that have led to this outcome, particularly given the long-standing relationship we have shared. These events stem from factors beyond our control, and we truly empathize with the emotional difficulty of losing a long-term home.
We hope that, with time, you can find a resolution that works for you. Should you wish to discuss this matter further in a constructive way, please reach out to us via email or phone.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 1/5
GoogleIf I could give 0 stars I would, avoid this estate agents, references were contacted over 2 weeks after application submitted, after 3 and half weeks, I explained I was going to have to withdraw as I needed a house desperately and something else was available immediately, I specifically asked if I would still get my fee back obviously minus the £25 they charge for references as I had never known an agent take so long, which I was told I certainly would, just called in to be told no way as I withdrew... Shocking, so if your a landlord of whitegate drive, I viewed and applied same day offering 6 months rent up front, can bet you wasn't aware...
Emma · 1 December 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 5/5
GoogleGreat service Chris and the office staff do a great job I’d highly recommend them
#GreatServiceGuaranteed
Ben · 13 November 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 25 October 2024
Hi Ben North
Thank you for taking the time to leave a positive review on our Google page. … More
★★★★★ 1/5
GoogleJust look at all the reviews! I'd give them a zero! They are liars! Honestly take your business elsewhere. Also don't even respond to this with your bot response saying you will help. You haven't helped for 5 years! Absolute joke tiger sales and lettings.
Response: I emailed the manager Craig Webster 3 years ago no response your company is a joke, untrained, liars and thieves. You have my details
Nolanrp · 1 November 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 23 October 2024
Hi Nolanrp
Thank you for taking the time to leave a Google review.
We're sorry to hear your experience has not been a positive one and we would be happy to discuss your concerns further.
If you would like a member of management to call at a time that suits you, then please email a summary over to info@tigerestates.co.uk
Kind Regards,
Tiger Sales & Lettings
★★★★★ 5/5
Trustpiloti have brought and sold 30 propertys…
i have brought and sold 30 propertys over the years ,used tiger estates and was amazed they sold my property the next day not even put on rightmove,chris and staff all work together ,would always use tiger estates they are the best in blackpool,thanks guys all the best for the future
Steven · 1 November 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
★★★★★ 1/5
GoogleViewed today with another person at the same time. Flat was a ex drug den and stunk.... Why would you let a property out in that state unless TIGER LETTINGS would live in something like THAT...... STAY WELL CLEAR FOLKS......
Raymond · 3 September 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 4/5
GoogleRating only, no written review.
Titch · 15 August 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 25 October 2024
Hi Titch Pilrc
Thank you for taking the time to leave a positive review on our Google page. … More
★★★★★ 5/5
GoogleMichael has been amazing throughout the whole process and has always been on hand to answer any questions.
Georgia · 4 August 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 25 August 2024
Hi Georgia Gorry
Thank you for taking the time to leave a positive review on our Google page.
We're glad your experience has been a positive one and will make sure the team are aware of your 5 Star review.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 1/5
GoogleCustomer service is absolutely shocking the way some staff speak to you when you call that’s if you can actually get them too answer the phone!!
So absolutely nothing to help tenants don’t keep you updated and do not help the conditions my family members are living in is an absolute disgrace. Doesn’t matter how many times you phone or beg for help they do absolutely nothing to help or be a good letting agency how they have any custom is beyond me I’d avoid at all costs from renting from this letting agency. I asked to speak to a manager today because of the way I was spoken too and put me on hold and then ended the call. Vile service.
Amber · 4 August 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 9 June 2024
Hi Amber Coburn
Thank you for taking the time to leave a Google review. We're sorry your experience has not been a positive one.
If you would like to discuss your concerns with a Senior member of the team please let us know by calling our office where we will be happy to help and discuss further.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 1/5
TrustpilotArranged a viewing and was given a time…
Arranged a viewing and was given a time 4.15pm-4.45pm after first being told there were no viewing available for a week, which is not good for sellers, tried to call them to ask if the guy had turned up to the property as we were under the impression it was a 30 minutes time frame but couldn't get an answer, so we walked round as the property was round the corner from us, waited 10 minutes then called them to see where the guy was, they told us he had left after 10 minutes, he never bothered to call us to see if we were on our way and then told us we should've been there at 4.15pm at which I told them we tried to call as the instruction wasn't clear and we didn't want to stand outside for half an hour, so then told it will be a week before we can view. Never had this from any other estate agents, I would definitely not use them to sell or manage my properties
Jan · 1 August 2024 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 1/5
GoogleRating only, no written review.
Howard · 28 July 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 16 April 2026
Hi Howard / Elizabeth Dunkerly
Thank you for taking the time to leave a Google review. We're sorry your … More
★★★★★ 1/5
GoogleRating only, no written review.
Joanne · 28 July 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 25 October 2024
Hi Joanne Heath
Thank you for taking the time to leave a Google review. We're sorry your … More
★★★★★ 1/5
GoogleRating only, no written review.
Howard · 27 July 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 25 October 2024
Hi Howard / Elizabeth Dunkerly
Thank you for taking the time to leave a Google review. We're sorry your experience has not been a positive one.
If you would like to discuss your concerns with a Senior member of the team please let us know by calling our office where we will be happy to help and discuss further.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 5/5
GoogleGreat communication and professionalism from the team. Would recommend
James · 16 June 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi James Grant
Thank you for taking the time to leave a positive review on our Google page.
We're glad your experience has been a positive one and will make sure the team are aware of your 5 Star review.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 5/5
GoogleExcellent service from start to finish !
Antony · 16 June 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Antony Tyldesley
Thank you for taking the time to leave a positive review on our Google page.
We're glad your experience has been a positive one and will make sure the team are aware of your 5 Star review.
Kind Regards,
Tiger Sales & Lettings
★★★★★ 4/5
GoogleThanks to Chris and the team at Tiger. Chris provided lots of help and advice with the sale.
Deb · 16 June 2024 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Deb W
Thank you for taking the time to leave a positive review on our Google page. … More
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
