Newest first, from every platform, with the office each review is about. First names only.
★★★★★ 1/5
GoogleWe are cash buyers. Interested in moving to Blackpool. We knocked at the door to get details of a property. Told him we had the cash and he told us we would have to prove it before we could view anything. Never been so insulted. Was gobsmacked. How the hell do you ever sell anything?NegativeResponsiveness, Quality, Professionalism
Roy · 26 August 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Roy,
Thank you for your review.
We are currently following Government advice in relation to viewings of properties so to restrict the number of physical viewings to serious buyers. Our company policy therefore, is to ensure that viewings are going ahead with serious buyers who have funds in place to purchase the property of interest.
Proof of funds can be, a mortgage in principle, available funds for a cash purchase or confirmation that you have sold your property or have a sale agreed.
Our policy has been well received by most of our buyers and our vendors, resulting in better quality viewings and a higher number of sales being received from viewings in a proceedable position rather than wasting time for buyers and sellers physically viewing properties that are unlikely to lead to a sale.
However, if a buyer does not have proof of funds available, we are more than happy to offer a video viewing of the property that is of interest.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 3/5
GoogleRating only, no written review.
Kay · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
★★★★★ 1/5
GoogleRating only, no written review.
Denise · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Thanks Denise for your review.
We welcome any feedback, which could help us resolve any issues you may have that have resulted in a negative experience.
Thanks,
Tiger Sales & Lettings
★★★★★ 4/5
GoogleRating only, no written review.
Shannon · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Shannon,
Thank you for your positive feedback, we would love to know if we could have done anything different to secure a 5 star review.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 4/5
GoogleRating only, no written review.
Andy · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Andy,
Thank you for taking the time to leave a review, we would love the opportunity to make this a 5 star review, if you could provide some feedback it would be much appreciated so that we can ensure you receive a 5 star service in future.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 2/5
GoogleUnprofessional
Paul · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Paul,
Thank you for your feedback, a little more information would be helpful as to why you feel we are unprofessional.
We pride ourselves on delivering excellent customer service and when something goes wrong we like to know about it so we can correct accordingly.
Suggesting we are unprofessional, is really unfair particularly with no explanation and in my opinion not true. We are voluntary members of Propertymark not because we have to but because we want to uphold the professionalism of our industry and provide a better and more professional and knowledgeable service for our clients not just now but in the future.
I am happy to have a chat with you regarding your feedback and see where things have gone wrong and how we can improve your experience. I am contactable on 01253 627111.
Thank you,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 1/5
GoogleUseless
CRESTED · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
★★★★★ 4/5
GoogleNot bad in these trying times
David · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
★★★★★ 1/5
GoogleThey want to see proof that you can afford to buy before you view, due to covid, REALLY, suppose I don't like the place, these are the people selling house's that don't want to sell you a house, they are not acting in their clients interest, sellers be aware you won't get your house sold, no doubt I'll get some lame excuse or serious buyers, etc they will show you a video, ha, you have to get the feel of the place, you think they would be glad of the commission, this is one genuine buyer you have lost
Andy · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Andy,
Thank you for your review.
We are currently following Government advice in relation to viewings of properties so to restrict the number of physical viewings to serious buyers. Our company policy therefore, is to ensure that viewings are going ahead with serious buyers who have funds in place to purchase the property of interest.
Proof of funds can be, a mortgage in principle, available funds for a cash purchase or confirmation that you have sold your property or have a sale agreed.
Our policy has been well received by most of our buyers and our vendors, resulting in better quality viewings and a higher number of sales being received from viewings in a proceedable position rather than wasting time for buyers and sellers physically viewing properties that are unlikely to lead to a sale.
However, if a buyer does not have proof of funds available, we are more than happy to offer a video viewing of the property that is of interest.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 1/5
GoogleWould of given 0 stars but Google insist on at least 1.
Tried to ring to organise a house viewing and they insist on seeing your current bank statement... apparently because of coronavirus? Not to sure how the two are connected but no other Estate Agents have asked to see how much is currently in my bank account? The gentleman was also extremely rude.NegativeQuality, Professionalism, Value
Claudia · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Claudia,
Thank you for your review.
We are currently following Government advice in relation to viewings of properties so to restrict the number of physical viewings to serious buyers. Our company policy therefore, is to ensure that viewings are going ahead with serious buyers who have funds in place to purchase the property of interest.
Proof of funds can be, a mortgage in principle, available funds for a cash purchase or confirmation that you have sold your property or have a sale agreed.
Our policy has been well received by most of our buyers and our vendors, resulting in better quality viewings and a higher number of sales being received from viewings in a proceedable position rather than wasting time for buyers and sellers physically viewing properties that are unlikely to lead to a sale.
However, if a buyer does not have proof of funds available, we are more than happy to offer a video viewing of the property that is of interest.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
GoogleI put a property up for sale just before Covid took hold which artificially extended the sales process. Following that there were issues with the purchasers solicitor and a chain which also extended the process. Tiger helped negotiate each problem and communicated well. The sales price set by Steve was accurate and achieved. The cost of the sale was better than most. Not much more to say other than I will use Tiger if I sell another property.PositiveProfessionalism
Nigel · 18 June 2021 · Tiger Sales and Lettings Blackpool (56 Highfield Road)
Agent replied · 17 June 2024
Hi Nigel,
Thank you for taking the time to leave this amazing feedback.
Always a pleasure to work with you and really happy that despite the tricky circumstances we managed the sale from instruction all the way through to completion, using our experience and knowledge to navigate the obstacles and end with a positive result.
Thank you for your continued loyalty and support.
Kind Regards,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 1/5
GoogleAbsolutely appalling letting agents, filled in a application form for house rental made an appointment to view two properties waited one hour and nobody showed up to meet me no phone call email nothing, left a voice mail on first house no reply second house no show again when asked what was going on was told the second house had already been taken and they had emailed me cancelling appointment no email was ever received...no explanation on first house at all!! avoid this letting agents at all cost !NegativeResponsiveness, Quality, Professionalism
Si · 14 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 3/5
GoogleRating only, no written review.
Denise · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 4/5
GoogleRating only, no written review.
Ian · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Ian,
Thank you for your positive review, we welcome any feedback that could have helped us improve your experience with Tiger Sales & Lettings.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 3/5
GoogleRating only, no written review.
Helen · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Helen,
Thank you for your review.
We would love to know how we could have worked differently and achieved a 5 star rating from you.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 1/5
GoogleRating only, no written review.
Vizitiu · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Vizitiu,
Thank you for your feedback and I am sorry that you do not feel that we met your expectations.
Any feedback as to how we could have improved your experience in using Tiger Sales & Lettings would be much appreciated.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Thomas · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Thomas,
Thank you very much for taking your time to leave positive feedback.
As a family run company, I set up as a 23 year old with little responsibility and now in our 12th year of business with a family to support we couldn't be where we are now without the support of our clients and endeavouring to provide a first class service across all of our departments.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Lindsay · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Lindsay,
Thank you very much for taking your time to leave positive feedback.
As a family run company, I set up as a 23 year old with little responsibility and now in our 12th year of business with a family to support we couldn't be where we are now without the support of our clients and endeavouring to provide a first class service across all of our departments.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Paul · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Paul,
Thank you very much for taking your time to leave positive feedback.
As a family run company, I set up as a 23 year old with little responsibility and now in our 12th year of business with a family to support we couldn't be where we are now without the support of our clients and endeavouring to provide a first class service across all of our departments.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Daz · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 5/5
GoogleRating only, no written review.
Tracey · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Tracey,
Thank you for your positive feedback, I am really happy that I have been able to help you out and please do get in touch if you need any further advice.
Thanks,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 5/5
GoogleRating only, no written review.
Steven · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
Agent replied · 11 June 2024
Hi Steven,
Thank you very much for taking the time to leave this super feedback.
Kind Regards,
Craig Webster
Managing Director
Tiger Sales & Lettings
★★★★★ 1/5
GoogleTime wasters
Northan · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
★★★★★ 5/5
GoogleExcellent service.
David · 10 June 2021 · Tiger Sales and Lettings Blackpool (Tiger House)
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.