5/5
GoogleExcellent service from start to finish. Professional photos and online description of our house meant that it sold in 24 hours! Great communication re viewings and offers. Highly recommend.
Trusted Agent profile
Tiger Sales and Lettings reviews in Blackpool
★★★★★
370 reviews across 2 offices and 3 platforms
Tiger Sales and Lettings has two offices, all in Blackpool. Together they have 370 reviews on three platforms, rated 3.1 out of 5 overall.
Our offices
Tiger Sales and Lettings's two offices, most reviewed first. Each has its own page.
Latest reviews from every Tiger Sales and Lettings office
Newest first, from every platform, with the office each review is about. First names only.
Google1/5
GoogleAVOID THESE SCAMMERS! They'll do anything to keep your deposit! We rented a property from Tiger Lettings for about 14 months and from within the first month we had issues. Over sensitive fire alarms placed in EVERY room of the house, continuously set off from cooking something as simple as pasta. We called up to complain when they randomly set off on 5th July 2018, only to be told to disconnect them and they'd send someone out the next day. Never heard anything back for FIVE MONTHS. In those five months, we also complained about damp. Again, nothing. Eventually, when they sent someone out from their maintenance team to just take a look at it all, he told us it was rising damp that hadn't been treated properly and was just painted over. Then, he also admitted that Tiger Lettings not sending anyone out for months is typical of them, as they want tenants to sort the problems themselves, out of their own pocket. So it got to about mid-May, beginning of June 2019 and we decided enough was enough. The rising damp was getting worse and no matter how many times we called, nothing was being done about it. The first issue with moving out was after handing in our notice, I received an e-mail from Nita, who tried to arrange the final inspection (check out inventory) before we moved out (and before the date we stated on the notice), meaning all our stuff would still be there and nothing would have been done to tidy it all up. I called her out on that and she changed it (in the tenancy agreement, it states we'd be charged for changing the date - probably them trying to get more money out of us). Then, she felt it to be necessary to inform me she drives past the property several times a day --- WHY? Our next problem was the first inspection that tells us what needs doing to the property before moving out. Firstly, the woman who came had no way of photographing the property to prove that we'd followed her advice. Then, she told us to simply hoover the carpets with a deodoriser, do a general clean and to make sure we get all the cob webs. NEXT problem was on the day of our final inspection (check out inventory). We received a call that morning from a woman saying that the guy doing check-out wouldn't be able to make it, but they wanted to do a viewing for potential tenants instead. ON MOVE OUT DAY. Oh, and then the inspector turned up and had no idea why the woman on the phone told us he couldn't make it. Similar story with the first inspector, who we had to rearrange and book time off work to let in because Nita said she wasn't available, only for the inspector to say the original date would have been much better for her, as she'd also had to come in on her day off to inspect the property. Great communication there, Tiger Lettings. Then, despite giving them the new address, they sent the letter regarding a claim on the deposit to the property we'd moved out of, knowing full well we wouldn't receive it. Luckily, I'd arranged to have all post redirected to us. The major issue was the deposit. Not only did they try to keep our deposit, but they added money to it claiming we'd damaged the property and hadn't shampooed the carpet (even though we were told hoovering it with a deodoriser was enough)! They wanted £1000 from us for it all. It's funny because you can clearly see in the check-in inventory (that Nita didn't want to send to me and I had to keep asking for it) that all damage had been there prior to moving in. So, we put in a dispute. I spent DAYS arguing our case, showing with the pictures I'd taken myself after moving out, once everything was cleaned and up to standards, as well as an invoice for the garden that it supposed to be LOW MAINTENANCE. The gardener even confirmed it wasn't low maintenance and they're actually falsely advertising it as such. They didn't even bother sending in their evidence (very suspicious, since Nita didn't want to send me the check-in inventory and if I hadn't had a copy, we would have lost our deposit and the rest they claimed). Scammers. Avoid them!
5/5
GoogleFantastic service from Alan (mortgage broker) helped us secure our first mortgage for our lovely home, very friendly, helpful and professional! Also fantastic service from Michelle and Gail, thank you for all your help along the way to us getting our house we very much appreciated all your help. Highly recommend
1/5
GoogleIf I could give zero stars I would as this estate agents is the worst I've ever had the misfortune of being a tenant with and still have the misfortune of being a tenant and leaving can't come soon enough! They neglect your complaints and they keep neglecting repairs when you phone them time after time saying they will send someone out and they never do! They always say they will call but never do! Staff are rude and often talk over you probably due to the fact they don't like hearing the truth! They also ignore vulnerable tenants complaints that are living in complete and utter misery with terrible neighbours due to the fact they are completely heartless and don't care about their tenants! They shouldn't be in business and I would advise anyone to avoid them at all cost's!
1/5
GoogleAvoid this outfit like the plague, try to view a property in the morning and you've NO chance to busy drinking coffee. Regards the manage property side, NO idea, NOT FIT FOR PURPOSE. ALL THE LOT OF THEM NEED RETRAINING or SACKING
5/5
GoogleWe cant thank Chris and his Tiger team enough. Extremely professional throughout. Kept us updated at every point and advice was there whenever we needed it. Felt very confident in these guys hands......and they sold our house in 3 days!! Thanks guys!!
5/5
GoogleI have worked with Tiger estate mortgage broker and been very helpful. From start to completion very dedicated to my needs. Even though I haven't bought the house trought tiger estate I have received lots of help. Highly recommend.
5/5
GoogleChris did an amazing job helping to sell my property. After a particularly bad experience with my previous estate agent, it was so refreshing to have someone being so professional and friendly throughout. Chris made this process really easy, and it's all thanks to his and his team's hard work. Would highly recommend.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
1/5
GoogleRating only, no written review.
5/5
GoogleGood very helpful
1/5
GoogleThey do some fake thigs filing form and take £25 non refundable for each application After a few days call you oh sorry the landlord rejected your application. I have applied for one of the properties I am working I submitted my work paper and every thing and offer to pay 6 Months advance pay rent. Sadly after few days called me that the landlord rejected your application. I told them please tell me what is the reason for rejection they said nothing but rejected. This is just for taking £25. The worst estate agent I have ever seen so highly recommended not go to them.
1/5
GoogleThe worst agency we have ever dealt with. Would strongly advise to avoid! If there was a no-star option we would give that. It was days before they even sent our references and we had to practically get them ourselves and keep chasing them up. Everything took way longer than was needed and when the landlord eventually got back to us (we were told our references were great and nothing holding us back) the only reason we were given for being declined the property was “he didn’t think we were the right people” having never met us. Now we are £25 down, still not received our £125 back after over a week and obviously now are behind in finding a new home.
2/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleBEN - THE LETTING MANAGER WAS NOT USEFUL AT ALL - ENDED UP TAKING MONEY AND PROVIDING NOTHING - I WOULD STRONGLY ADVISE EVERYONE NOT TO USE THIS COMPANY UNLESS PREPARED TO LOSE MONEY
1/5
GoogleGot 2b by far the worst estate agents I've ever had the displeasure to come across. Rubbish at call backs, don't check if people have mortgages b4 allowing them 2put in offers then have the gall to try and charge £300 even when your sole agency is up. STAY AWAY FROM THESE IF U WANT TO SELL YOUR HOME COS THEY WON'T DO IT AND WASTE YOUR TIME!
2/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
1/5
Googleabsolutley terrible emergency service.im currently waiting for a phone call from their maintenance man who only recieves emails.!!!..can not be contacted by phone.my boiler is making an almighty racket shaking the taps and radiators.water pouring outside..(boiler is gas!!)..and ive been told there is nothing more they can do !!..i feel like they are placing me and my family in danger.i didnt want to give 1 star but i had to so i could post this!!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Tiger Sales and Lettings
Which Tiger Sales and Lettings office has the most reviews?
Blackpool (Tiger House) has the most, with 272 reviews rated 2.9 out of 5, followed by Blackpool (56 Highfield Road) with 139.
Where are the Tiger Sales and Lettings offices?
The two Tiger Sales and Lettings offices, by town:
- Blackpool (56 Highfield Road): 56 Highfield Road, Blackpool, FY4 2JA
- Blackpool (Tiger House): Tiger House, 11-13 Whitegate Drive, Blackpool, FY3 9AA
