Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,941 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,941 reviews on four platforms, rated 4.7 out of 5 overall.
3,815
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,760 reviews on Google only. Show every review
5/5
GoogleLucy Flannigan very helpfully arranged for a viewing of a property that turned out to be perfect for us. We then made an offer and it was subsequently accepted. I would definitely recommend this estate agent to others.
Thank you for taking the time to leave your review William, and we would welcome your recommendation. Sarah Mains
5/5
GoogleThoroughly impressed with the top quality communication. Lauren was a particular credit to the team!
Many thanks for taking the time to leave a five star review, Lauren is delighted. Sarah Mains
1/5
GoogleVery unimpressed
Hello. I see you left a 1 star rating, but no details about your experience with us. I would be interested to hear how we can help you better - might you be able to send an email to mail@rhrwclutton.co.uk? - Sam
5/5
GoogleThe team at Thomas Morris Ramsey have been fantastic through the whole process of moving and couldn’t have asked for a better service!! Thank you to everyone at Thomas Morris for helping us complete on our sale!
Thank you for the review of Thomas Morris Ramsey the team will be so please to here they have been "fantastic"
5/5
GoogleHolly at Thomas Morris Ramsey provides a professional service and is quick to respond to requests and point me in the right direction when I need assistance and don't know who to speak to for specific things. I have found her to be very helpful in managing my property.
Hi Paula Thanks you for your review of Holly, the team at Ramsey will be pleased to hear she is always professional and helpful in assisting you with the managing of you property.
5/5
GoogleA very genuine and professional company.From day one I found Donna very easy to work with and excellent at communicating/ resolving problems that may arise . Can recommend.
5/5
GoogleAs a tenants perspective….. Donna really puts your mind at ease and really does deliver a fast and sublime service. House was compliant, upgraded etc within a couple of months and a smooth experience. Very good communication every step of the way. Highly recommended
5/5
GoogleDonna has proven to demonstrate a great degree of professionalism and dedication in managing my rental properties. She goes above and beyond with her service provision and has always proven to be reliable. As a landlord, I would certainly recommend her to others looking for a professional and reliable property management service.
5/5
GoogleRating only, no written review.
Thanks for the 5 stars Darran!
5/5
GoogleI was having a late life crisis and cannot speak highly enough about how TM staff have handled me, my situation and the business of selling my house. I went to them this time having been impressed by their attitude of care on two previous occassions.
Glad we could help Phyllis - always happy to assist.
5/5
GoogleI am delighted with the service I received in buying a house through Thomas Morris. Thank you in particular to Sarah Hazeldine who has been excellent. Sarah was friendly, well informed and answered all my questions, guiding me through the process in an efficient and professional manner.
Sarah will be delighted to see this review - thank you very much!
5/5
GoogleI have only recently started to look at properties and Jenna and the team have been extremely helpful with organising viewings and answering any questions and queries I have. Excellent, friendly and speedy service
We really appreciate your comments and rating Ben - thank you.
5/5
GooglePurchased our first home together through Thomas Morris. They were always very helpful and professional whenever we dealt with them. Would wouldn’t hesitate to recommend to anyone for a house purchase.
Thank you Rachel - we appreciate your comments and offer to recommend.
5/5
GoogleSarah was very helpful and professional. A quick and easy move. Thank you.
Sarah will be delighted to see this - Thank you Anthony.
5/5
GoogleGreat Service - robust, simple to use and great support.
Very kind of you Adam, thanks.
1/5
GoogleIf they treat their tenants the way they treat their prospective tenants then we’ve dodged a bullet. Lied to me on the phone and then never called us back. Previously offered callbacks never upheld. Shockingly ran, and from speaking to other people in the Whitley Bay area they’ve had similar experiences. Steer clear.
1/5
GoogleAn organisation run by very incompetent management - they’re running more than two years behind on registering land/property so if you’re coming up for a remortgage, it means you can’t remortgage, then they don’t do an urgent expedite when you request it, they don’t respond to any communications as they’re too busy, they don’t respond to complaints because they’re too busy - so it begs the question, what are they actually doing. Again, it’s another lazy government department
1/5
GoogleWhy în the world are you turning on those powerful lights at 10-10.30pm and let them on all night??? No consideration for environment or the residents in the blocks around!!! At least close your blinds, don't let all the light reflect in people's houses and keep children awake! I'm sure no ones actually doing any useful work from those offices at night, just waste and inconsiderate behaviour!
5/5
GoogleI highly recommend, from the very start the whole team were so helpful and kept us informed throughout the whole process. They communicated at every opportunity and we have been extremely pleased with the service we received.
that's a great review Kerry - thank you very much indeed!
5/5
GoogleAs a buyer, Thomas Morris have been incredible. They made the process very easy, kept us up to date and where very quick to respond to any questions. India was always happy to help and we felt very confident working with her.
Thank you very much Chloe - India and the team will be pleased to read your comments.
5/5
GoogleFriendly and efficient agents who work quickly and give honest advice. The property was valued and within a week we had an offer at asking price.
Pleased we could help Debbie - thank you for the comments and 5 star rating.
5/5
GoogleStaff we extremely helpful and supportive throughout the experience. Regularly chasing for updates and pushing solicitors when required. As first time buyer their support was extremely helpful
We love to help first time buyers so thanks for the comments Sophie.
5/5
GoogleJon Brain, Senior Property Consultant, was very well spoken and knowledgeable. He knew the market very well and gave sound advise regarding the market value of my house. I would highly recommend Jon and his company.
Thanks for your comments and 5 star rating for A - I will pass this on to Jon.
5/5
GoogleIndia has helped massively with my first property hunt and putting me in touch with the team in Biggleswade. Thank you so much!
Hi There and thank you for taking the time to share your thoughts about India and the team at Biggleswade
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
