5/5
GoogleBrilliant Service! Both James and Marcus were fantastic. We love their reporting suite.
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,941 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,941 reviews on four platforms, rated 4.7 out of 5 overall.
3,815
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,153 reviews · 1,081 on Google (4.7)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ947 reviews · 875 on Google (4.6)14 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB833 reviews · 737 on Google (4.8)19 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE544 reviews · 473 on Google (4.8)21 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW451 reviews · 380 on Google (4.8)14 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP341 reviews · 270 on Google (4.8)11 in the last 90 days
Reviews on Google
Showing 3,760 reviews on Google only. Show every review
Google5/5
GoogleHaving been a client of Giraffe 360 for a number of years, I cannot fault the aftercare and service levels provided by Freddie and most recently in their customer service dept Dan, he is very pro active in dealing with any enquiries and …
5/5
GoogleHas been amazing for us, the team are great and very quick to help if the is any issues. Don’t hesitate, this is the best on the market.
5/5
GoogleHaving used many different media options within our estate agency, Giraffe 360 is by far and away the best solution we have found. Fantastic quality photography / floorplans / virtual tours, it's clear and simple to use and support staff …
5/5
GoogleLove the customer service and the quick response time for any questions I have. Very friendly and love the camera! Very user friendly to use and user friendly for my clients and for advertising. LOVE LOVE LOVE IT!!!
5/5
GoogleI honestly couldn't be happier with the whole package, the camera is so simple to use, the speed of being able to do floorplan, photos and walkthrough video is amazing. and today I urgently needed a project back and i had the whole thing …
5/5
GoogleWe have been using Giraffe360 for around two years, we have never had a problem with them and they always are happy to help. The photos, floor plan and virtual tours are of great quality. The team are friendly and are always happy to help in any way. We would highly recommend them.
5/5
GoogleTom has been absolutely spot on for us . We are taking a big move from Norfolk to Yorkshire and he has made it all at ease for us. From first point of contact it has been great .
Agent replied · 1 June 2026
Thank you so much Lou, that's really appreciated.
5/5
GoogleWe bought a property in Harrogate for whom Tom, TLC, was the estate agent, a probate sale. Tom was very helpful in supplying all the information we needed when viewing and kept us up to date throughout the buying process. On completion day, Tom meet us at the property and was excellent in ensuring things went well, which was very much appreciated.
Agent replied · 1 June 2026
Thanks Elaine, it was a real pleasure helping your mum to move to Harrogate, probate took a little longer than hoped but we got there in the end. Your kind words are much appreciated.
5/5
GoogleTom is simply the best! He made our renting process smooth and stress free. Communication with Tom was also quick and he's so reliable! I couldn't have asked for a better agent/agency, they're so kind and want the best for you. They even gave us a little care package when moving in! I would 100% recommend Tom and TLC.
Agent replied · 1 June 2026
Thank you so much Elizabeth, that's really appreciated.
5/5
GoogleJemma was fantastic, kept up great communication in a long, complicated process. Thank you All
Agent replied · 30 December 2023
Hi There Sophia and thank you very much for your lovely review of your experience with Jemma and the St.Ives team.
5/5
GoogleAlways available to help when needed and great at checking in with updates and to advise on next steps.
Agent replied · 30 December 2023
We really appreciate your comments Hans - communication is really important to us too.
5/5
GoogleI have rented through Thomas Morris and brought and sold with them and they have always been there to guide me through everything.Helpful and very friendly staff.
Agent replied · 30 December 2023
Thanks Gary - it really is a compliment to our staff that you thought that they were "friendly." I will let the St.Ives team know.
5/5
GoogleVery happy with the commutation and service I received from Justyna and her team, regarding the arrangement of my mortgage, would definitely recommend her .
Agent replied · 30 December 2023
Hi Nick. Thanks for the review and 5 star rating. Justyna and the team will be delighted.
5/5
GoogleJustyna's excellent and I will definitely both recommend her to my friends and look forward to working with her once my current mortgage expires. Thank you for your support during the application process!
Agent replied · 30 December 2023
Justyna will be delighted to see this review. Thank you very much Andrew.
5/5
GoogleExcellent service. Everything You need when sell, buy or rent house. Fantastic mortgage advisor Justyna help me find right mortgage for me.
Agent replied · 30 December 2023
I'm so pleased that you are happy with the advice provided by Justyna and thank you very much for the review Konrad.
5/5
GoogleWe found the experience form Thomas morris excellent. Our contact Jemma was professional and attentive we couldn’t fault the service. Thank you. Bridget and Rob Walton
Agent replied · 30 December 2023
Thanks Bridget. We really appreciate your review and I will ensure that Jemma and the St.Ives team are made aware of your observations.
5/5
GoogleI have received a very high quality of service. I was particularly impressed by Justyna's mortgage advice - her responsiveness and efficiency have been outstanding. This has reassured me greatly when making important financial decisions.
Agent replied · 30 December 2023
I'm really pleased that Justyna has given you the reassurance you are looking for. Thanks for the review Thomas.
5/5
GoogleJemma at Thomas Morris, was so pro active and caring. She made sure we were kept up to date every step of the way and made you feel so valued.
Agent replied · 3 June 2024
Thank you very much Carla - your kind words will mean a lot to Jemma and the team at our St.Ives office.
5/5
GoogleDan came to value our property and was very informative and professional. Not at all pushy and made us feel like we could ask questions easily.
Agent replied · 10 November 2024
Hi Charley, So glad to hear that Dan was able to assist you, and I hope you will favour Dan with your instruction to market.
5/5
GoogleAm so grateful for the help Thomas Morris gave me in selling my house. We secured a buyer within the first few months and were able to buy our dream home. Found it easy to talk to them when calling and anyone could help me which was much appreciated.
Agent replied · 26 May 2024
Heather its great to read that with the help of Thomas Morris St Ives selling your house that you were able to buy your dream home, as that's what dreams are made of!
5/5
GoogleGive Barney a big shout out for us been brilliant with both purchases we’ve had through you guys over 2 years. Not only a lovely lad but great at his job also makes life very easy.Cheers all👍 …
Agent replied · 21 May 2024
Thank you Arran for the "big shout out " for Barney, glad he could help, I will let him and the team at St Ives now.
1/5
GooglePoor service and rude negotiatiors. Only interested in the sellors interest not the buyer. Wouldn't use again if I can help it
Agent replied · 23 April 2024
Hi Amy, I am sorry you did not have a positive experience. I will make the team at Thomas Morris St Ives aware of your thoughts.
5/5
GoogleGreat service, helpful staff, very dedicated team. What more do you want?
Agent replied · 24 March 2024
Hi Andy thanks for you concise review, I will let the team at St Ives know.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
- SilverTrusted Agent Awards Night 2026: East of England Estate Agency of the Year
Source: Trusted Agent Awards Night 2026 winners, as published.
EA Masters
Thomas Morris is among EA Masters 2026 winners.
- GoldEA Masters 2026: Best Estate Agent Guide 2027, Sales
- SilverEA Masters 2026: Best Estate Agent Guide 2027, Lettings
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 2022
2022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
- Award winning agency (1)EA Masters 2020
- East of England Sales and Lettings
2019 1 award EA Masters 2019 winners
- Award winning agency (1)EA Masters 2019
- East of England Sales and Lettings
2018 1 Gold and 1 Silver EA Masters 2018 winners
- GoldEA Masters 2018: Best Estate Agent Guide 2019, Lettings, Medium (6 to 20 branches)
- SilverEA Masters 2018: Best Estate Agent Guide 2019, Sales, Medium (6 to 20 branches)
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
RAN Awards
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 2023
2023 4 awards RAN Awards 2023 winners
- WinnerRAN Awards 2023: Best Marketing Campaign
- WinnerRAN Awards 2023: Customer Service Award, League C
- WinnerRAN Awards 2023: Community Champion Award
- WinnerRAN Awards 2023: Best Agent in Region, East Anglia and Essex
2021 3 awards RAN Awards 2021 winners
- WinnerRAN Awards 2021: Agent of the Year
- WinnerRAN Awards 2021: Best Agent in Region
- WinnerRAN Awards 2021: Customer Service Award
2019 1 award RAN Awards 2019 winners
- WinnerRAN Awards 2019: Best Agent Regional Award, East Anglia and Essex
2017 2 awards RAN Awards 2017 winners
- WinnerRAN Awards 2017: Best Agent Regional Award, East Anglia and Essex
- WinnerRAN Awards 2017: Customer Relocation Award, Category C
Source: RAN Awards winners lists, as published, linked by year.
More industry awards: ESTAS, The Negotiator Awards and The British Property Awards
ESTAS
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 2019
2019 1 award ESTAS 2019 winners
- WinnerESTAS 2019: Best Local Group by Region, East OF England
2018 1 award ESTAS 2018 winners
- WinnerESTAS 2018: Best Local Group by Region, Central England
Source: ESTAS winners lists, as published, linked by year.
The Negotiator Awards
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 2023
2023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
- GoldThe Negotiator Awards 2023: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2023: Community Champion of the Year
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
- GoldThe Negotiator Awards 2022: Community Champion of the Year
- SilverThe Negotiator Awards 2022: Regional Agency of the Year, East of England
- BronzeThe Negotiator Awards 2022: Estate Agency of the Year (Medium)
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
- SilverThe Negotiator Awards 2021: Regional Agency of the Year, East of England
- SilverThe Negotiator Awards 2021: Marketing Campaign of the Year
- Highly CommendedThe Negotiator Awards 2021: Community Champion of the Year
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
- GoldThe Negotiator Awards 2019: Estate Agency of the Year (5-9 branches)
- BronzeThe Negotiator Awards 2019: Community Champion of the Year
- BronzeThe Negotiator Awards 2019: Regional Agency of the Year, East of England
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
- GoldThe Negotiator Awards 2018: Lettings Agency of the Year (6-9 branches)
- GoldThe Negotiator Awards 2018: Estate Agency of the Year (6-9 branches)
- SilverThe Negotiator Awards 2018: East of England Agency of the Year
- SilverThe Negotiator Awards 2018: Community Champion of the Year
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
- GoldThe Negotiator Awards 2017: Medium Estate Agency of the Year (4-11 branches)
- SilverThe Negotiator Awards 2017: Community Champion of the Year
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
- GoldThe Negotiator Awards 2016: East of England Agency of the Year
- SilverThe Negotiator Awards 2016: Medium Lettings Agency of the Year (4-11 branches)
- BronzeThe Negotiator Awards 2016: Marketing Campaign of the Year
- BronzeThe Negotiator Awards 2016: Medium Estate Agency of the Year (4-11 branches)
2015 2 Bronze The Negotiator Awards 2015 winners
- BronzeThe Negotiator Awards 2015: East of England Agency of the Year
- BronzeThe Negotiator Awards 2015: Medium Estate Agency of the Year (4-11 branches)
Source: The Negotiator Awards winners lists, as published, linked by year.
The British Property Awards
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 2022
2022 1 Bronze The British Property Awards 2022 winners
- BronzeThe British Property Awards 2022: Regional Estate Agent, East of EnglandSt Ives
Source: The British Property Awards winners lists, as published, linked by year.
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Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
