Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,941 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,941 reviews on four platforms, rated 4.7 out of 5 overall.
3,815
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,760 reviews on Google only. Show every review
5/5
GoogleFrom the beginning to the end of the sale of our bungalow we have had contact with almost everyone from the St Ives office. They have been great throughout the viewing process as well as during the selling. Always keeping us informed and updated on the process. We highly recommend them.
Thanks for the 5 stars and very generous comments Alan!
5/5
GoogleIn a world of poor customer service ranging from no call backs and other empty promises, Becky and the team at Thomas Morris stood out like a lighthouse in stormy seas. Very helpful and prompt interactions. Would recommend!
Hi Tim. We've never been described as a "lighthouse" before, so thanks! thank you also for your kind recommendation.
5/5
GoogleRating only, no written review.
5 stars, thanks Ben.
5/5
GoogleThey’re awesome very helpful and nice people
Thank you for the great review! It has been a pleasure! IH x
5/5
GoogleGreat estate agents with local knowledge and great communication.
Hi Jennifer. Thanks for this. We hope all is good with you. IH. X
5/5
GoogleVery informative and helpful (especially chasing solicitors!), would recommend if buying or selling or both!
Thank you Helena! IH x
5/5
GoogleAll team is amazing and very supportive during buying my first property! Jess was amazing vet professional and helping with all process. I will Highly recommend everyone this agency 😀 …
Thank you so much Monika. We really hope you enjoy your new home. Jess says good luck and thanks. I.H. X
5/5
GoogleIt’s been a long journey with many ups and downs along the way but Guy, Jess and the In-House team were really supportive along the way. They get 5 stars for service and effort in a very stressful environment - well done!
Thank you very much for your review! We will continue to do everything we can to make your house move as smooth as possible! 🏠 …
5/5
GoogleGreat experience. Spoken to Jon on Monday about a viewing, scheduled for Wed, started process on Wed evening, signed the final paperwork on Fri. Jon’s been exceptional throughout the whole process, kept me up to date with everything and very responsive. Thank you
Hi Marius. Thanks for this. Jon says you were a pleasure to work with and wishes you well in your new home. IH.X
5/5
GoogleI dealt with Annie and Murray at In House. They were very friendly and replied to my emails quickly. They were really lovely when we exchanged. I've had bad experiences with Estate Agents in the past, so this was refreshing.
5/5
GoogleWe moved to our cottage September 2023...we would just like to thank Guy , for showing us around, when we went to view. We loved the fact that Guy wasn't pushy. He was extremely polite,and professional. we would certainly recommend In house estate agent, to anyone thinking of moving. Our move went smoothly, Than, you again, to Guy and the team at In house, for being so amazing. Bob and Jane Evans .
Hi Bob/Jane. Thanks a lot for the review. We dont believe that the pushy approach works these days, and Guy epitomises that. We hope you are enjoying your sweet little cottage, I hear you've transformed it. IH. X
5/5
GoogleThe In House team were excellent! Always ready to help & answer questions. They did everything they could do to keep the process moving and the chain happy. The In House Sales Progression team were fantastic, I couldn't have asked for more!
Thank you so much for taking the time to share your experience with us! We are thrilled to hear that you found our In House team and Sales Progression team to be excellent and supportive throughout the process. Our goal is always to provide top-notch service and ensure a smooth and happy experience for our clients. Your kind words mean a lot to us, and we appreciate your trust in our team. If you ever have more questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. Best wishes, IH x
5/5
GoogleThank you to all the In house team, with their help and expertise we secured the house we wanted and they sold ours very successfully. I would highly recommend to all and Charlie was amazing! going above and beyond, a credit to the company. Many thanks to all the team x
Thank you for the great review! Speaking on behalf of Charlie and the team, it was a pleasure working with you. We wish you the best of luck in your new home! IH x
5/5
GoogleWe used InHouse for our recent house sale, would highly recommend. Charlie was very insightful, and knew the local market well, great marketing and viewing feedback, no chasing! We secured a sale promptly and the after sales team also did not disappoint.
Hi Lesley. Thanks for this. You were great to deal with. Charlie and the whole team wish you all the best for the future. IH. X
5/5
GoogleI used In House for the first time recently to find new tenants for 2 of our properties. The service has been very good, very professional. Jon found us a selection of prospective tenants, who were all lovely. So us having to choose was the hardest part. I would definitely use their services again.
It is a pleasure working with you Donna, we look forward to our continued partnership! Best wishes, IH x
5/5
GoogleWe have recently used Thomas Morris Sales and Lettings and have had a very positive experience with all the sales team. They have been consistently professional from the initial valuation through to completion of the sale. From the outset …
Thank you Paula for your in depth review of the team @Thomas Morris Huntingdon, its great to hear that they delivered on service levels from the start to finish of the transaction and that you would definitely recommend them .
5/5
GoogleRating only, no written review.
Thanks for the 5 stars Jackie!
5/5
GoogleVery professional
Thank you Bernie!
5/5
GoogleStress free and attentive service from Embrace, in particular Sarah Mercer for her efforts as my financial advisor throughout this process.
Thank you for taking the time and trouble to post this Joshua. I will pass it on to Sarah and the team at Ramsey.
5/5
GoogleJust had a great experience with the team in the Ramsey (Cambs) branch. Super helpful and very professional. Gave us great advice and significant food for thought, in a good way.
We're glad you had a..." great experience with the team in the Ramsey (Cambs) branch..." and thanks for letting us know about it!
5/5
GoogleI used Embrace Financial as my mortgage advisor when I purchased my first home. Sarah Mercer was so lovely! She really is such a helpful person and the process went so smoothly. Thank you again Sarah and Embrace Financial!
Thanks Johanna - we love Sarah too! We appreciate your review as will Sarah and the team at Ramsey.
5/5
GoogleJulie and Kris have been absolutely amazing since i decided to sell with TM. They have been extremely helpful at every step, answering my silly questions, guiding me when needed and keeping me full informed following viewings. If you are looking for Estate Agents who really do work for you, then look no further.
What a great recommendation Sarah - thank you vey much. I will pass these comments on to the Ramsey team.
5/5
GoogleExcellent service provided from the outset. Friendly, professional and very knowledgeable of the market and how to manage negotiations. Highly recommend
Thank you Scott, what high praise & recommendation, the team at Ramsey will be very happy to know this.
5/5
GoogleJulie Spinks is totally awesome! Went out of her way to help me find somewhere to live.
Hi Dawn what an Awesome review, Julie will be please to hear this
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
