Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,947 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,947 reviews on five platforms, rated 4.7 out of 5 overall.
3,802
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on View Agents
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleI recently needed a valuation for probate purposes, and every body I spoke to at Thomas Morris could not have been more helpful. Thankyou.
Dave we really appreciate you taking time to leave us a review at this difficult time. We look forward to being of further service in the future
5/5
GoogleThomas Morris but specifically Robbie where great throughout the process of finding a house. Robbie was friendly, professional, informative and made us feel very comfortable. A very approachable and knowledgeable young man. Credit to the business and would hugely recommend him.
Thank you Kieran, Robbie is obsessed with customer care so it's great you recognised this. He will be made up
5/5
GoogleJenny L was an absolute pleasure to work with! She followed up very promptly with my buyer and kept me in the loop at all times, which gave me complete peace of mind. I can’t thank Jenny enough for her efforts.
Thank you Charlie, Jenny was made up this and your email earlier. Thank you again for your valued business
5/5
GoogleWe have been delighted with the professionalism and knowledge of Nikki and her team on the marketing and sale of our home in Aberdeen. Nikki Hempseed guided us through the process with ease and was unflappable as well as being readily …
5/5
GoogleI'd like to recommend Nikki Hempseed if you are looking to sell a property in Aberdeen. I found Nikki to be very professional, committed and thorough and she has a great knowledge of the local area and trends. She went above and beyond …
5/5
GoogleSo rare to find an estate agent that actually seems to care about the people involved. The service felt genuinely personal, and I was kept informed at every stage of the process. Whenever any issues arose, they were quick to respond, resolve problems efficiently, and keep everything moving forward. I would highly recommend them to anyone looking for an estate agent who truly cares about their clients and goes the extra mile.
Hi Anita, Thank you so much for your wonderful review! It's really great to hear that our service felt so personal as that's certainly what we strive for. We really appreciate your recommendation and wish you all the very best in your new home! 💚
5/5
GoogleThanks to Rhys for the his help to show lovely properties
Thank you so much for your lovely 5-star review. We're delighted to hear that Rhys was able to help you when showing you around some of our sales properties today. Providing a friendly and helpful service is something we pride ourselves on and it's great to know your experience reflected that. We appreciate your feedback and wish you all the best as you continue your property search with us. Best wishes, The Miles & Barr Team
5/5
GoogleGreat experience with Thomas Morris again - have bought and sold through them twice now - all staff are very helpful including in times of stress! Highly recommend
Thank you for the recommendation a 5 star review Stephen. Really appreciate the support
5/5
GoogleAlways very friendly and approachable whenever we had to contact them regarding any aspect of our tenancy. It didn’t matter who we dealt with in the team, we always got a consistently high level of service. They felt like a genuine bridge between us and the owner always working hard for the best for both parties. Any issues we had were always promptly handled.
Great to read this Sam, our lettings team are a dedicated bunch. Glad to see that this was recognised, thank you for the kind words
5/5
GoogleThomas Morris did a fantastic job from start to finish. Communication was fantastic. The photo's and listing of my property was done to a high standard. They pulled in plenty of viewings and were very profefessional throughout. Weekly updates were provided so i never felt out of the loop. Thanks for a great service, i will definitely be using you again in the future! ⭐️⭐️⭐️⭐️⭐️ Mathew
Thanks you Mathew, really appreciate the positive comments about your selling experience with the team at St Neots. Many thanks for your business, we look forward to being of service to you again
5/5
GoogleAs a legal representative acting on a recent purchase transaction, I had the pleasure of working alongside Alexandra Young, who was the acting estate agent on the matter. I can say with complete confidence that Alexandra was outstanding from the outset. Her level of professionalism, attention to detail, and proactive approach to progressing the transaction were evident at every stage. She maintained excellent communication throughout and consistently demonstrated a clear understanding of the pressures and timelines involved in a property transaction. What particularly stood out was her ability to effectively liaise with all parties involved, especially the clients, who were first-time buyers. Alexandra ensured they felt reassured, informed, and supported throughout what can often be a complex and stressful process. Her calm and solutions-driven approach played a pivotal role in keeping the transaction on track and moving towards a successful completion. From a legal standpoint, working with an estate agent who is organised, responsive, and genuinely committed to progression makes a substantial difference, and Alexandra exceeded expectations in all respects. I would have no hesitation in recommending her services. Having Alexandra as your estate agent will not only help streamline the transaction but will significantly enhance the overall experience, making the process far more efficient and far less stressful. An exceptional agent, and I would welcome the opportunity to work with her again in the future.
Mohamed thank you so much for taking some of your valuable time to write such a positive and detailed review. It means a great deal to us and it will to Alex. We too hope we can work together again soon
5/5
GoogleExcellent service. Friendly and helpful staff. Prompt replies to queries.
5/5
GoogleViewing with Charlotte is so easy and relaxing. She is very open and really does know about the properties she's marketing. She knows what we want and has shown us places that meet our wants. Also to add, selling with Thomas Morris was a very pleasant experience. It is a stressful time, but Charlotte especially did so much to help, and was always at the end of the phone! Would highly recommend!
Really appreciate the feedback Rachel, Charlotte take great pride in understanding client's needs. She will be made up with your comments
5/5
GoogleRobbie went above and beyond, kept in regular contact, whether there were updates or not. I could not have asked for a better estate agent. Would definitely use again
Thank you so much for taking the time to leave us a review Georgie, we really do appreciate it
5/5
GoogleAll the staff are courteous and super helpful. I dealt most with Meghan Denman ( senior property consultant). She negotiated my sale and my purchase. Her advice was sound. She made me feel that I was her most important customer. Thank you Meghan
Really appreciate you taking the time to write such a glowing review Sarah. Thank you
3/5
GoogleWant to give negative review of Bloomberg guarantee registration process
5/5
GoogleSo far, a great experience. Hattie has been so efficient and very professional, without being pushy. I feel I’m dealing with a lovely human and not just a salesperson who doesn’t really care. She’s so quick to respond to emails and understands my specific situation and needs. I feel that she's making a complex process straightforward so far… She’s a real asset to Thomas Morris ! Thank you
Our belief at Thomas Morris is that we are a peolple business Alison, not a property business. Your lovely words about Hattie, mean a lot to us. Thank you so much
5/5
GoogleOur financial adviser asked us to obtain a professional's opinion of our house value so that he can prepare a plan based on sound information. We are not thinking of moving but Anna was friendly, helpful and professional with thorough research. She quickly understood our need and responded as promised. We have kept her card in our files as we were impressed and would recommend.
Really appreciate the postive review Peter, we are a people business not a property business, lovely to see Anna proving that this isn't just a cliche but a Company philosophy playing out in reality.
4/5
GoogleRating only, no written review.
Thank you for posting a 4 star review Andrew, really appreciate it. What could we have done better or differently to get 5 stars? Paul Saunders 07734 423289 paul.saunders@thomasmorris.couk
5/5
GoogleExcellent service, very thorough. Communication was 1st class. Loads of viewings and smooth process. Thank you
Thank you for such kind words, it was a pleasure to help you in your move.
5/5
GoogleA very pleasant experience. Extremely easy to talk to and very proactive and professional. The whole process from start to finish was not always easy but they certainly smoothed the way.
Thank you Julia for your kind review, agreed it was not smooth but with teamwork we got there in the end. We wish you all the happiness in your new home.
5/5
GoogleRichard and his team have been amazing every step of the way for our purchase. Amazing communication throughout and kept us updated! Nothing was ever to much of a bother and April was brilliant 🤩 …
Thank you Fran for such a lovely review. It was a pleasure to help you find your home and we are glad that we got there in the end. We wish you all the happiness in your new home.
5/5
GoogleWellingborough team 100% professional would highly recommend always kept us informed nothing was too much trouble once again thank you all
Thank you Jay for your lovely review, the team really appreciate it. We wish you all the happiness in your new home.
5/5
Googleprofessional service staff have a friendly supportive approach in their work Thank you
Thank you for your kind words and 5 star review Michelle. Very much appreciate you taking the time to do this
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.
