Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,940 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,940 reviews on four platforms, rated 4.7 out of 5 overall.
3,814
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,759 reviews on Google only. Show every review
5/5
GoogleFiona has been consistently in touch keeping me updated. She is efficient and I wouldn't hesitate to recommend her.
Hi Suzy, Glad to hear Fiona has been keeping you updated and that you would recommend, the team @Thomas Morris Royston will be happy to hear this
5/5
GoogleWe recently had a family house valued for probate. Despite the house not needing to be sold at this stage, Jon and the team at Thomas Morris still took our enquiry very seriously and provided an excellent level of both service and knowledge! I would without doubt recommend them, and will certainly going back to them when we need too! Thank you.
Hi Jon, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleVery friendly and easy to get hold of. Jon said he had a buyer and we didn't even need to go to market!
Thank you we appreciate your feedback, thanks for taking the time to leave a review.
5/5
GoogleI have found Thomas Morris to be exceptional in purchasing a house .Jon has been prompt, helpful& professional in answering my queries. It has been a pleasure working with them& wouldn’t hesitate in recommending their services .
Sherry, we're so glad that we were able to go above and beyond your expectations! Thank you again for leaving us this review!
5/5
GoogleVery helpful and rearranged viewings for me when I didn’t like the first few I saw. I was able to find my new home and very happy!
Hi Harriet Webb, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We are always more than happy to assist you if anything else comes up. Take care!
5/5
GoogleMy wife Linda and I have used Thomas Morris, and in particular Holly Watkins, to act as letting agents for our Orwell property. Holly has always been very professional, friendly and provided us with the support we need whilst we are living in Australia. Well done Holly!
David, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.
5/5
GoogleNice experience. Isabelle helped me to set up my new tenancy and her communication was always on time and I am satisfied with her.
Abna Shamnad, reviews like this give us motivation and help us ensure we provide high-quality care. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleToni was quietly effective in finding us a new tenant for our rental property. Everything moved along quickly and without fuss. Just what we wanted.
Great to hear, thanks for taking the time to share your thoughts.
5/5
GoogleWe had the best experience with the Royston office, from start to finish. Shout out to Paula who went above and beyond to push our House sale through. A great pleasure to deal with, took a lot of the stress off us. Thank you.
Thank you for review Jos, Paula and the whole Royston team will be very happy that you were so pleased with how you were looked after
5/5
GoogleExcellent service, with great follow up, especial thanks to Jen who followed up every little thing to ensure everything kept on track
Hi Paul, thanks for letting us know of the excellent service received, from Jen & the team at Biggleswade.
5/5
GoogleVery impressed actually, as a buyer they kept me up to date by phone at every stage of the transaction and ensured every query was dealt with promptly. Would use when I decide to sell.
Hi Gary, thanks for this very positive review the team at Biggleswade will be most grateful for you taking the time
5/5
GoogleI have had great support throughout the whole process of selling my home and have been kept in touch of progress along the way. I have been very impressed by the professionalism and kindness shown to me at all times and would highly recommend using Thomas Morris.
Christine - thank you for taking the time to mention to the team at Thomas Morris Biggleswade and the support that they have given you through the process of selling your home.
1/5
GoogleAwful
I am really sorry to hear that you have had a negative experience with us, and would like to investigate the matter further. … More
5/5
GoogleHighly recommend Thomas Morris. The staff are very experienced, professional, always polite and go above and beyond to help. The communication from them throughout the whole process of our sale has been outstanding. Thank you very much. You made a stressful situation much easier.
Thank you for taking the time to let us know how we did Irene. We hope to be of service to you again in the future. Best wishes,
5/5
GoogleThank you Toni for all your help in finding tenants and helping the letting process go very smoothly. Very much appreciated
Thank you for taking the time to leave a review for Toni. We're happy we could meet your expectations! Until the next time we meet, take care!
5/5
GooglePurchased my first home buy with Thomas Morris and they were great!
Hi Victoria, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! We do hope we can be of assistance in the future. Take care!
5/5
GoogleThank you Chloe for making our experience such a wonderful one, from start to finish you stood by us putting all necessary checks in place. You are so amazing in what you do. Thank you so much.
Thank you for your kind review, we are always delighted to hear positive feedback about our team. If you're ever in need of more assistance, please let us know.
5/5
GoogleWe bought a property through them recently and they were absolutely brilliant! We mainly dealt with Jen who was so helpful and lovely and would always provide updates and chase people when we asked, it was so nice to be kept in the loop so we knew what to expect. Definitely would recommend!
Jemima, reviews like this give us motivation and help us ensure we continue to provide high-quality care. We sincerely thank you for the positive review, and look forward to seeing you again soon!
5/5
GoogleRating only, no written review.
Thank you for this 5 star review, its very much appreciated.
5/5
GoogleWanted to say a massive Thankyou to Toni wigley who helped me and my partner who is about to get our first place with any questions that we had, gave us a lovely viewing and overall best experience with Toni and the team at Thomas Morris ❤️
Thank you Skye, reviews like this give us motivation and help us ensure we provide high-quality client care.Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!
5/5
GoogleWe used Thomas Morris to purchase our first home and they couldn't have been more helpful. India was amazing and guided us through everything that we needed to understand. They really made the process as easy as possible from their side.
Thank you for your kind words and 5 star review Amy, India and the whole team at Biggleswade will be delighted that you were so pleased with the service
5/5
GoogleVery pleased with the service. Great at communicating kept me informed throughout and very speedy responses 👍 …
Communication is absolutely key to any property transaction so the Biggleswade team will be pleased with your comments. Many thanks for taking the time to share them.
5/5
GoogleThe kindness, from all the staff was wonderful. Their consideration, knowledge and the help I received for my sale and purchase was professional with a personal touch. I highly recommend them.
Hi Cheryl, thank you for taking the time to leave a review for us at Thomas Morris Sales & Lettings Biggleswade. We're happy we could meet your expectations!
5/5
GoogleEveryone at Thomas Morris was brilliant throughout the long and sometimes stressful sale of our house.
Thank you for your 5 star review. I'm sorry to hear that the sale of your house has been long and stressful , we share your frustration! I'm glad that the team at Biggleswade were on hand to help you through it. Best of luck with your next chapter.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
