Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,940 reviews across 6 offices and 4 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,940 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,814

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 We sold our house through Thomas Morris, Royston, a few years ago. They provided an absolutely excellent service throughout - proactively looking for buyers for ...Catherine, 24 November 2015Read the review from sellers

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,759 reviews on Google only. Show every review

5/5

Google

Chloe Moore was the Agent who showed me around my new property. She has been an absolute STAR. She kept me informed at each stage and even rang to make sure everything was going smoothly. It was a very stressful experience moving home, admin is a real nightmare for me, but Chloe was the Angel I needed at this time. Thank you Chloe for all your Help, Patience, and complete understanding. 🌹

Valerie · 25 May 2025 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for taking the time to leave this fabulous review Valerie. Chloe is thrilled with your comments. Sarah Mains

5/5

Google

Chloe was excellent in providing first class service and supported us securing a rental property in a minimal time frame-brilliant work could not be happier with the support provided, would highly recommend

Neil · 25 May 2025 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Chloe is delighted with your review Neil. We appreciate you taking the time to write this, thank you. Sarah Mains

5/5

Google

Excellent professional service. I have been supported throughout the process and I have been kept well informed throughout. Viewings were well organised and conducted over two days while I was at work. The sale was agreed in under two weeks, amazing work by an impressive team!

Tzxcn · 25 May 2025 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for taking the time to leave this lovely review for the Newcastle team, we really appreciate it. Sarah Mains

5/5

Google

Very efficient service from Jessica, helped put the icing on the cake, sold in 4 days. Thank you from both of us!!

Gareth · 24 May 2025 · Thomas Morris Huntingdon

Agent replied · 24 March 2026

Hello Gareth, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up.

5/5

Google

Friendly, professional service. Great communication throughout. The teams at Ramsey and St Ives Thomas Morris branches get things done efficiently while remaining relaxed and approachable. Would recommend.

Deborah · 23 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Deborah, thanks for your praise and kind comments about our teams and for the recommendation, very much appreciated

5/5

Google

Fast efficient service sold our house within a week friendly helpful staff

Jordan · 23 May 2025 · Thomas Morris Ramsey

Agent replied · 24 March 2026

Hello Jordan, thank you; we really appreciate your feedback! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

Used Thomas Morris for the sale of our house, very professional and always easy to get hold of for any queries. I must give Alex a mention as she was brilliant being the go between solicitors and other parties involved in the chain. Always kept us informed and very approachable. Thank you Thomas Morris

Debbie · 23 May 2025 · Thomas Morris Ramsey

Agent replied · 24 March 2026

Thank you for taking the time to let us know how we did. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Thomas Morris.

4/5

Google

Very helpful and pro-active service.

Christine · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you for your kind comments Christine, our St Ives team will be delighted

5/5

Google

Very happy with service provided by all staff related to this sale.

Steve · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you Steve for taking the time to let us know how we did. Please don't hesitate to reach out if there's anything additional we can do for you.

2/5

Google

As a landlord this company is dreadful. Lack of detail on maintenance issues, staff coming & going with no knowledge of the business nor requirements for maintaining properties or relationships with tenants. If that's not bad enough, they are now using a 0203 telephone number and not informed any of their landlords. Avoid!

Emelia · 21 May 2025 · Thomas Morris St Ives

Agent replied · 8 December 2024

We're obvoiusly disappointed to see this review. We would be very keen to discuss your disatisfaction. We are however, unable to trace your details, so would be grateful if you could contact Paul Saunders on 07734 423289 or paul.saunders@thomasmorris.co.uk

5/5

Google

I cannot recommend them enough. We have had a lot of difficulty with finding the right rental property for us and Thomas Morris have been a great help with this. Particularly Kris Withers who showed us multiple properties and was always so friendly and helpful with our search. Thank you Kris!

Leah · 21 May 2025 · Thomas Morris St Ives

Agent replied · 28 December 2024

Thank you again for taking the time to let us know how we did. If you have any further questions, please give us a call. We're always happy to help!

5/5

Google

Extremely friendly service. Thomas Morris supported me as the buyer with every query I had and were especially helpful when it came to progressing the purchase through various holdups.

Aurelia · 21 May 2025 · Thomas Morris St Ives

Agent replied · 24 October 2024

Thank you for your kind review, we are always delighted to hear positive feedback about our team at St Ives. We wish you the best of luck in your home and if you have any further questions please do not hesitate to reach out to us.

1/5

Google

Have barely heard from Thomas Morris, my first phone call in weeks was yesterday when we exchanged

Catriona · 21 May 2025 · Thomas Morris St Ives

Agent replied · 26 August 2024

We are naturally very sorry that you were disappointed with our post sale service and are very grateful for your constructive feedback, which we will take fully on board. Now that the sale has completed, can we wish you every happiness in your new home.

5/5

Google

I first arranged my mortgage with Justyna three years ago, and when it came time to remortgage, she was the obvious choice to return to. Justyna always provides invaluable support! Her extensive market knowledge, along with her approachable and friendly attitude makes a rather stressful process run much more smoothly. Highly recommended!

E · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Hi Ellie, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! If you have any further questions, please give us a call. We're always happy to help!

4/5

Google

Really great advice and support. Found me the most suitable deal. Most recommended

Iain · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Iain, thank you so much for the positive review! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

Chloe took me around, she was very helpful and patient as I got lost on the way!

Norm1090 · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

5/5

Google

I just wanted to say a big Well Done to Lewis! He has recently secured a buyer for my father's property at a price that we are very happy with. Great job Lewis

Sarah · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Hi Sarah, thank you for taking the time to leave a review for us.. We're happy we could meet your expectations and that Lewis delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

everything went to plan very happy with the service

Mickie · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Mickie, thank you so much for your high rating! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

5/5

Google

Starting the application process for a property and was surprised by the professionalism and all the help by Kris. Made the whole process a lot easier and motivated us to choose the property he showed us. Excited to move into the new home

Saul · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Saul, we're happy to hear you had such a positive experience with Kris! Until the next time we meet we hope you'll be very happy in your new home.

5/5

Google

I have used Thomas Morris several times for a Sale and let. The have always been very polite and totally efficient and professional. Especially Alison who always went over and above. I felt totally looked after and nothing was ever too much trouble.

Ann · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

It is always great to hear about returning customers - it is the best testament to the quality of the service we provide. Thanks you so much for using Thomas Morris and for sharing these kind words about Alison and the experience you have had.

5/5

Google

Great customer service, Jenni was so helpful, Thomas Morris are brilliant at putting you at ease, and they are with you all the way when we purchased our lovely home. Thank you for guiding us & your service.

Annette · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you Annette reviews like this give us motivation and help us ensure we continue to provide high-quality client care. We do hope we can be of assistance in the future. Take care!

5/5

Google

Excellent team. All very knowledgeable and eager to assist. Special mention to Justyna. As Tina Turner would sing "She is simple the best"..She had guided us through the purchase of our new home. She explains everything throughly and always gets back to you if you call or email..Well Done Thomss Morris Sales & Lettings St Ives

Michelle · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Thank you again for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

5/5

Google

Justyna was incredibly helpful at getting my mortgage arranged and getting me the best rate.

Megan · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Hi Megan, thank you for taking the time to leave a review for us. We're happy we could meet your expectations!

5/5

Google

Justyna has been incredibly helpful, knowledgeable and considerate throughout the mortgage application process, would highly recommend.

Katie · 21 May 2025 · Thomas Morris St Ives

Agent replied · 21 May 2026

Katie, thank you so much for your 5 star rating and the recommendation. If you ever need anything else from us, please feel free to give us a call or stop by.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019

  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England

  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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