Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on four platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,755 reviews on Google only. Show every review
4/5
GoogleCharlie was brilliant, 5 stars, but unfortunately handover to back office wasn’t to the same standard. Communication in final throes of sale wasn’t quite so good, as contacting the office and speaking to somebody, rather than emails, was often difficult.
Thank you for your feedback!-
5/5
GoogleRating only, no written review.
1/5
GoogleI’ve been a customer with Dezrez for 15 years and whilst I’ve only used selected parts of it, preferring to use our existing in house system, it has sufficed for my requirements. The purpose of this review is to warn prospective clients that Rezi don’t offer any options other than a fixed two year contract followed by an automatic further two year contract which is subject to 60 days notice. Neither do they send out any reminder at all that the existing contract is coming up for renewal which was the least I would have expected from any company. As a consequence having received an unexpected offer and sold my business I’m obliged to pay further 15 months subscription for precisely nothing When I was closing down all the accounts, whilst every other company simply thanked me for my custom Rezi reminded me I was locked in until December 2025. End of. I did send them a copy of this review to check its accuracy but they haven’t chosen to reply. Regrettably I couldn’t recommend this company, not because of their product but because of their attitude.
Thank-you for your feedback. Our Terms and Conditions, including contract lengths, are very clearly communicated upfront to all our customers. Additionally, our Customer Support Team are available via phone or chat to answer any queries including licence end dates. We’re sad to see you go after being a long term Dezrez customer, having already given a gesture of goodwill as a thank-you for your business. We wish you all the best for the future.
2/5
GoogleNot a system I would recommend to an experienced estate agent. If you've never done the job and want a system that will help you be a basic quality estate agent then this is for you. It is clearly a system written by software writers not by estate agents as it isn't intuitive and uses language that is not used in our business. There are many good things about it if you want to sit and learn how to use it, but for experienced busy agents that want a tool to enhance what they do already, it just isn't right.
5/5
GoogleDafydd was extremely helpful and helped clarify any points I asked
5/5
GoogleGreat system, always upgrading the software with new helpful features, great support and especially Dafydd Williams.
5/5
GoogleNice interaction and helpfull advise cheers guys
5/5
GoogleI think this is a truly excellent system. It is simple to use and user friendly and is certainly the best I have used during my agency career. Dafydd also provides excellent training and back up assistance.
5/5
GoogleAjay wss very helpful and reliable with securing our house. I will recommend him again and again
5/5
GoogleDaljit and Ajay made the sale of my house a stress free experience from start to finish. They were both contactable 7 days a week and answered all questions promptly. They’re a really great friendly team, very professional.
Hi Anne. Thank you for taking the time to write this exceptional feedback. We are so pleased that we were able to deal with your house sale and that you found our team to be friendly and professional. It was a pleasure working with you and we hope you are settling in nicely at your new home. Best wishes,
5/5
GoogleI have used Arden PM to manage my house for many years.. All issues dealt with professionally and I always felt they had both my interests and the tenants interests as a top priority. They have continued to provide support while I look to sell my house and would be using this company again next time if that happens .
Thanks very much Ross, what a great review!
5/5
GoogleGlow have managed a rental property for me over a number of years. Always a great service property management service, and have now successfully sold the property for me.
5/5
GoogleRating only, no written review.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleOutstanding service , outstanding staff. Highly recommend miller Metcalf in bury . Chloe, Abbi , Rox and the team you have been brilliant!!! Thank you Dean
Hello, thank you for your review of our team. It is greatly appreciated!
5/5
GoogleRating only, no written review.
Hello, thank you for your review of our team. It is greatly appreciated!
1/5
GoogleI wanted to express my dissatisfaction regarding the meeting today and the communication I received from your team. During my call, I was very clear that I was only interested in a one-off visit for Health & Safety support. However, I was …
5/5
GoogleRecently signed up with worknest, Ben (sales) was brilliant really efficient from day one and was at hand to answer any queries we had. The on-boarding process is really quick and the essential HR support is really good, response time with …
5/5
GoogleBen Cuncarr at WorkNest has been fantastic, his knowledge, honesty, and professionalism made a great impression from the start. He provided clear and practical advice, demonstrating a deep understanding of HR support tailored to our business needs. Trust is vital when choosing an HR partner, and Ben's approach reassured me that WorkNest is the right choice. This was just the sales stage, but if the rest of the journey is anything like this, I have no doubt we’ll be in excellent hands. I’d highly recommend WorkNest to any business looking for reliable and expert HR support.
5/5
GoogleI made an enquiry late on a Friday night needing some urgent HR advice, Ben Cuncarr rang me that evening and has been nothing but helpful since. He came out and saw me the following Tuesday and got me signed upto worknest he has given me the best advice and been there to assist since I first spoke to him. He is so professional and helpful, The best HR advice I've ever received and definitely what my business needs. Thanks so much for all your help Ben
5/5
GoogleIt is amazing, very professional and educational.
1/5
GoogleTerrible service. Made it way to complicated for us to use as a small business, we ended up figuring our our own redundancies. Locking small companies in for a minimum 3 years is only good for them. Businesses change constantly, we scale up and scale down as many other great business do. Not these guys. BEWARE!
Thank you for your feedback. We’re sorry to hear that your experience did not meet expectations. Please be assured that our team is currently reviewing the matter. We appreciate your patience and will be in touch with an update as soon as possible.
1/5
GoogleUsed these through an add that come with a policy i held at the time. The solicitor i had was sarah marten. I felt like she genuinely couldn't give a shit about whether I won or lost. After explaining everything and how detrimental this was going to be. She never fought my case and in fact felt like she was putting me on trial when she was meant to be working/defending for me. The company that did back me did everything in their power to help me and it worked. Never even got to court. They git the claimant to settle for far far less than she wanted. I would never ever use work nest again. If your case doesn't work for them, then your on your own. I'm appalled looking back on how I was treated compared to the the company that got me the result i needed.
5/5
GoogleWe have just started renting with m&m and the process has been so smooth and the least stressful thing ever. Everything has been so efficient and smooth sailing and has made our move stress free. Vincent has been a great help from the start as he reply’s quick and can help out with any questions we ask him.
Hello Ben, thank you very much for your 5 star review, we really appreciate your feedback! M&M LB.
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
