Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on five platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,755 reviews on Google only. Show every review
5/5
GoogleJulie was incredibly helpful and knowledgeable. She went above and beyond to arrange a viewing for us at very short notice. Her market knowledge was impressive and she gave us great tips. We have dealt with her before and felt confident in …
Thank you for taking the time to leave a review for us at Thomas Morris Sales & Lettings Ramsey. We're happy we could meet your expectations! Thanks again for the recommendation
5/5
GoogleI cannot recommend the staff in Ramsey enough,they are extremely efficient ,thoughtful & full of knowledge in what they do. I am very pleased with the way my property has been sold .Thanks to Jurga, …
June, we're so glad that we were able to go above and beyond your expectations,thanks for the recommendation
5/5
Google✨ A truly outstanding experience with Julie at Thomas Morris ✨ From our very first interaction, Julie has been nothing short of exceptional. …
Thank you so much for your detailed and positive review. Customer care has always been at the very heart of Julie's work ethic, your recommendation will mean a great deal to her.
5/5
GoogleOur experience with Jonathon and Paula at Thomas Morris Royston has been outstanding from day one. As elderly home movers we are not very ‘tech’ savvy and both Jonathon and Paula have held our hand through the whole process. They have kept …
Pauline, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.
1/5
GoogleThe staff I dealt with were generally welcoming and friendly. My issue with this estate agent is their shocking referencing process. …
Thank you for your kind comments regarding our staff and for your feedback on the referencing process which has now been fully investigated. I am sorry that you have been disappointed with your experience.
5/5
GoogleWe recently had the pleasure of dealing with Charlotte at Thomas Morris Royston and couldn't speak more highly of the experience. From the very first call, Charlotte was incredibly helpful, knowledgeable, and attentive. She took the time to …
Hi Lewis, thank you for taking the time to leave a review for us at Thomas Morris Royston. We're happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.
5/5
GoogleNick at Magnus James was fantastic at finding me a job really quickly. He arranged two interviews and I am happy to say that I start my new job next month. A thanks to nicks exceptional service and great support.
5/5
GoogleAs a first-time homebuyer, I was overwhelmed and unfamiliar with the entire mortgage process, but working with Justyna Ferra at Embrace made all the difference. From the very beginning, Justyna was incredibly helpful, patient, and knowledgeable. I had a ton of questions (and probably wasn’t the easiest client to work with!), but she never made me feel like a burden. She explained complex concepts in a way that was easy to understand and was always available when I needed guidance. Even when the first home I wanted fell through due to the seller backing out, Justyna stuck with me and continued to offer support and encouragement. Her professionalism and dedication truly made this experience so much more pleasant than I ever expected. I highly recommend Justyna to anyone, especially first-time buyers, looking for a mortgage broker who genuinely cares and goes above and beyond.
Thank you Thomas. We are very proud of what Justyna does for our clients, particularly helping first time buyers through the process.
5/5
GoogleReally friendly and professional in all my dealings (in trying to find a property) with them. From finding out what my requirements were and signposting properties that appeared suitable, to the way they showed me round the properties. A really positive experience that has resulted in me finding a property with them, that I had not identified on the various property websites.
Thank you Andrew for such a positive and detailed review for our St Ives team, much appreciated
5/5
GoogleWe’ve Been looking for a house for over a year now speaking with different agents. We went into in to Thomas morris royston and ended up dealing with Jonathan, we spoke in great lengths about what we are looking for and what we needed as a …
Ricky, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know!
5/5
GoogleMany thanks Nathan. You were upbeat, proactive and patient throughout the entire sales process! We hope to work with you again in the future.
So pleased to see you were happy with our service Vic. Nathan will much appreciate your kind comments. Thank you.
5/5
GoogleCannot recommend Jen, Danielle and the rest of the team highly enough! Buying a house is stressful and confusing and honestly we had more help and guidance from them than we ever expected! We were made to feel comfortable from the very beginning, from the last minute booking to view our dream house (thankyou for fitting us in!) to the follow up viewing, Danielle even helped us measure everything and drew the layout beautifully on the plan for us! And then all the advice, guidance and moral support we received from then on. You've been wonderful honestly!
Beth, we're glad you had such a wonderful experience with us! If you have any further questions, please give us a call. We're always happy to help!
5/5
GoogleWe had a wonderful experience working with India. From the moment we reached out, she was incredibly professional, friendly, and attentive. India took the time to understand our needs and went above and beyond to make the entire process smooth and stress-free. What stood out the most was her honesty and transparency. Always made sure we was well-informed at every step, and we never felt pressured. I highly recommend India to anyone looking for a reliable and friendly agent who truly cares about their clients. Thank you for making our experience such a positive one!
Charlie, thank you for taking the time to leave us this review. We always strive to provide top quality service to every client and are pleased to hear that you enjoyed your experience with Thomas Morris, reviews like this give us motivation and help us ensure we continue to strive to provide high-quality care.
5/5
GoogleI had a fantastic experience with Isabelle Childerley. From start to finish, she was incredibly helpful, professional, and responsive. Her guidance throughout the process made everything smooth and stress-free. She answered all my questions …
Thank you for providing this review of your experience. Issy and her team are over the moon with this feedback and are pleased that you had such a good experience.
5/5
GoogleHad a great viewing with Chloe H.! She was super professional, easy to talk to, informative, and answered all my questions which is a bonus. Highly recommend her for a smooth and helpful experience. Thanks, Chloe! …
Hi Adam, thank you for taking the time to leave a review for us. We're happy we could meet your expectations! Feel free to reach out to us if you need anything further.
5/5
GoogleHad a viewing yesterday with Chloe Hart from the lettings team who showed us around a property we were interested in. I don’t have a bad word to say about the experience I had with Chloe Hart, she was very professional and very …
Great to hear that Chloe impressed you she will be really pleased with this feedback - thanks for taking the time to share your thoughts.
5/5
GoogleWould highly reccommend Thomas Morris and Embrace Right from the beginning of our Mortgage Application Justyna has been there for us going through all the details we needed to complete and get our mortgage offer. We were very impressed …
Thank you Andrew, reviews like this give us motivation and help us ensure we provide high-quality care to our clients. We do hope we can be of assistance in the future.
5/5
GoogleWe have just exchanged contracts on a bungalow sold by Thomas Morris and they were always really helpful. They actually got back to us when they said they would. Alison has been amazing chasing things up and getting all the answers we …
Hi Lynnda Thank you for your kind review and for the feedback. Alison and the team will be pleased that you found them responsive and helpful.
5/5
GoogleToni Wigley, has been an absolute star; when it came to finding a property for me. She went the extra mile for me, as a client, and helped with the overall process…..!! …
Hi Ian, we are so happy to read such a great review, Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
5/5
GoogleThe whole team at Thomas Morris have been amazing! They have kept us in the loop from start to finish. It has been a rollercoaster ride through no fault of theirs and they have been with us the whole time.i can’t name one person because at …
Thank you Karen for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
5/5
GoogleVery professional, attentive, thorough & friendly service throughout the house purchasing process. A large number of viewings were arranged at short notice at the end of the working day to fit in with a tight schedule which went above & …
Ian thank you, we really appreciate your feedback! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let us know about your positive experience.
5/5
GoogleBought my house with TM in 2021 and had a great experience, always available and keeping me up to date. Decided to go with them again to sell and have immediately sold my house at a …
Carol, your satisfaction is our top priority. We always strive to provide top quality service to every buyer and seller and are pleased to hear that you enjoyed your experience. We hope to be of service to you again in the future. Best wishes
5/5
GoogleI was looking for a first time buyer property and Thomas Morris were the most helpful agents around - both in store in person and also in sending me property adverts by email. They recommended areas I hadn't thought of, and wouldn't have thought of without their advice. They seem to have the best property options and the most properties on offer in my area. I happily recommend them for helping you to find a suitable property.
We’re delighted to hear that our advice helped you discover new areas and suitable properties. It’s wonderful to know our team made a positive difference in your first-time buyer journey. We really appreciate you taking the time to share your experience and wish you all the best in finding your perfect home!
5/5
GoogleWe recently bought our home through Thomas Morris (Huntingdon) and the service was exceptional from start to finish. Rob was excellent throughout the process, always professional, approachable, and supportive. However, the real superstar was Alex. When our own sale fell through, she went above and beyond to ensure our purchase stayed on track. Her dedication, calm persistence, and clear communication turned what could have been a very stressful experience into a smooth and successful one. Alex is a true credit to Thomas Morris, her commitment and professionalism are nothing short of outstanding. We are so grateful for her efforts and would not hesitate to recommend Thomas Morris to anyone.
Nikki, thank you for such a detailed and positive review. Your recommendation means a great deal to us.
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
