Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,934 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,934 reviews on five platforms, rated 4.7 out of 5 overall.
3,808
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,753 reviews on Google only. Show every review
5/5
GoogleGot to be the best estate agent in the north east by far, excellent communication, very professional, kept me informed on regular basis during the sale and purchase of my home, big shout out for Lucy, Kelly, lorna thank you and thanks to all the staff, keep up the good work, *****
What a wonderful review Robert! The Newcastle team are delighted with your fabulous comments, thank you. Sarah Mains
5/5
GoogleVery professional and honest. We were carried along throughout the process and got more than we actually hoped to get. Great team!!!
Many thanks for your great review Uche, we really appreciate it. Sarah Mains
5/5
GoogleA big thank you to the Jesmond Branch for your help, especially Lucy who went out of her way to support viewings at a very busy time for us.
Many thanks for your review Maddie, I know that Lucy is thrilled with your comments. Sarah Mains
5/5
GoogleWe are finally getting to the end of our property purchase and I just wanted to express just how brilliant Robbie has been! From the first visit he has been so helpful and clear with his updates, and made sure things are running along very smoothly. Andrea was also brilliant with us too! Thanks guys!!
Many thanks for your kind words and 5 star review of the service Robbie and Andrea delivered, really appreciate you taking the time and trouble
5/5
GoogleGreat company who have looked after us for over 15 years. Mike Smedley is reliable & friendly, what more can one ask for? Many thanks to your team from ours, Jeremy Jenkins
5/5
GoogleGreat service :-)
5/5
GoogleGreat board service
Thank you for reviewing our services Roger, we really appreciate it!
5/5
GoogleAgency Express and in particular my board contractor Scott Brittan are helpful and offer a prompt and efficient and reliable service.
5/5
GoogleWe have been thoroughly impressed with the service provided. The team is consistently friendly, professional, and prompt, making every interaction a pleasure. What truly sets them apart is their proactive approach; they don’t just meet …
Thanks Julie , we appreciate your comments and we love working with you too!
1/5
GoogleI got home from work to discover an estate agents sign on my house when it wasn't even for sale. I enquired with the local estate agents who informed me Agency Express had put up the sign, but on the wrong property. The sign was screwed …
Good morning thank you for bringing this to our attention. Please could I ask that that you email your address details to complaints@agencyexpress.co.uk and we will ensure it is investigated. Our aplogies for any inconvenience.
5/5
Google⭐️⭐️⭐️⭐️⭐️ Unique Estates were amazing from start to finish. They helped me secure the home I’m now living in with ease and professionalism. Great communication, reliable service, and genuinely supportive throughout. Highly recommend!
5/5
GoogleHad the pleasure of dealing with Chloe from here. Super friendly, quick with emails, everything has been well explained and has gone above and beyond to cater for our schedules and needs. Brilliant work! Its been easy. If this staff member is anything to go by, the team are probably also fantastic.
Thank you recognising Chloe's efforts Edd, your review is very much appreciated
5/5
GoogleCannot fault the efficiency and friendliness of staff, very helpful.
Thank you for you kind comments and 5 star review
5/5
GoogleEveryone at Thomas Morris has done a great job so far helping me with every step selling my mother & fathers property. It has been a very smooth process right from the beginning. I thoroughly recommend Thomas Morris is you want excellent service 10/10 the team are great.
Really appreciate the 5 star review and recommendation Heather, delighted that the Biggleswade delivered a service that impressed you. Best wishes
4/5
GoogleJames and Team - Thank you for the support this year you have been most helpful.
Hello Tate Residential, Thank you very much for taking the time to leave us such a positive review. It has been a pleasure working with you and the team over the years, and we’re delighted to hear that James and our wider team have been able to support you effectively throughout that time. We’re always happy to help, so if you ever have any questions or need further support, please don’t hesitate to get in touch. Warm regards, The Focus Micro Systems Team
5/5
GoogleJulia was brilliant from start to finish kept me well informed was really easy to talk to a big than you for selling my home I would encourage anyone who are selling their home to go with EWE 😀 …
Thank you ever so much for sharing this fantastic feedback, Maralyn. We're thrilled that you were happy with the way that we handled the sale of your home, and that you'd recommend our services to others. Your feedback is very much appreciated, and you know where to find us should you need our help in the future. Best wishes,
5/5
GoogleI visited the office this afternoon without an appointment and was extremely impressed by the warm welcome and genuinely helpful advice I received. I was greeted immediately by Jenny, the Assistant Branch Manager, who offered me a seat and took a generous amount of time to discuss my requirements in detail. Following our meeting, Jenny promptly sent a follow-up email with a comprehensive and professionally prepared comparables report, clearly explaining the current market value of my property. This was supported by solid evidence of similar properties recently sold on the open market, rather than an optimistic estimate unsupported by facts. It was truly refreshing to experience such friendly, courteous, and professional service, something I had assumed was a thing of the past.
Thank you so much Howard for leaving such a detailed and complimentary review. We look forward to being of further service to you in the future. Hope you have a very Merry Christmas
5/5
GoogleRating only, no written review.
Thank you for awarding our branch of estate agents five stars, Chris. Your review is very much appreciated. Best wishes,
5/5
GoogleVery professional, clear communication and the customer at heart.
Thank you ever so much for sharing this wonderful feedback about the team, Hayley. We're so pleased that you found us to be professional and customer-focused. Your kind comments are very much appreciated. Best wishes,
5/5
GoogleLenné provides an exceptionally professional estate agency service from start to finish. Communication is clear, timely, and proactive throughout, and her knowledge of the market is evident at every stage. I would not hesitate to recommend Lenné to anyone seeking a reliable and capable estate agent.
Thank you for sharing this excellent review, Edward! Your positive comments about the communicative and proactive nature of our team have really made our day. We're thrilled that you would recommend our services to others and that you were pleased with our service. Best wishes,
5/5
GoogleIf we move house again we will definitely use Lenné at Ewe Move. She was on the ball right from the off and was extremely helpful with guiding us through the process having not moved house for many years. The information she provided at the start was very useful, communication was excellent throughout, chasing up of others involved was superb and nothing was too much trouble for her. She certainly helped us to manage a stressful situation and I have no hesitation in recommending her. Five stars!
Hi Sarah, Thank you so much for taking the time to leave such a lovely review, it genuinely means a lot. It was a real pleasure helping you through the move, especially after you hadn’t been through the process in a while. I’m so glad the information at the start was useful and that the updates, chasing and “keeping everything moving” helped take some of the stress off your shoulders, that’s always the aim. Thank you again for your kind words and recommendation. If you ever need anything property-related in the future (even just a quick question), please don’t hesitate to get in touch. And if you do move again one day, I’d be delighted to help you where I can. Warmest wishes, Lenné EweMove
5/5
GoogleLenne was great. She was informative and communicated efficiently throughout the entire process. No question was too much hassle and she responded quickly to provide an answer / help. Thanks once again for everything!
Hi Beckie, Thank you so much for taking the time to leave such a lovely review. I really appreciate it. I’m so pleased you felt informed and supported throughout, and I’m glad I could be there to answer questions quickly and keep everything moving. It was a genuine pleasure helping you through the process. Wishing you all the very best in your new home, and if you ever need anything in the future (even just a quick bit of advice), you know where I am. Warmest wishes, Lenné
5/5
GoogleA team of professionals with right attitude and utmost respect for customers. They patiently listen to all queries and find the right solution for the customer. Just to mention a few names, Abbi Watson, David Jenkins, Nisha Pai and Lilli …
Thank you so much for this "excellent" 5 star Google review for our Burnham Sales team. We are delighted to hear that you found them to be a team of professionals with the right attitude and utmost respect and that they supported you at all … More
1/5
GoogleApplicants beware of this company. They are an insurance company disguised as a landlords agency. They will take your full financial details initially and encourage you to pursue an application, knowing you will fail, in order to take …
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
