Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,934 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,934 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,808

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 We sold our house through Thomas Morris, Royston, a few years ago. They provided an absolutely excellent service throughout - proactively looking for buyers for ...Catherine, 24 November 2015Read the review from sellers

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,753 reviews on Google only. Show every review

5/5

Google

Great company to deal with and communication with Tommy Kirkwood is always prompt, polite and knowledegable

Justine · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks Justine!

5/5

Google

Very helpful in the process of applying to moving in to the property, any problem is dealt with quickly and efficiently.

Robert · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks Robert!

5/5

Google

Professional and efficient

Atholl · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks Atholl, much appreciated

5/5

Google

Arden have managed 4 properties for us for many years. They are helpful, responsive, professional and excellent value. We would have absolutely no hesitation in recommending them.

Robin · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks Robin, This is much appreciated!

5/5

Google

Rating only, no written review.

Jordan · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

thank you Jordan

5/5

Google

The Arden team have great communication and is always there when you need them to help. They use very good maintenance service companies that provide prompt and excellent services. Try Arden if you are looking for a property to rent!

Isabel · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thank you Isabel, this is great to hear, I very much appreciate your comments

5/5

Google

I can whole heartedly recommend Arden to anyone looking for a reliable, consistent, honest and professional letting agent and management company. My experience has been nothing but positive, they handle any issues smooth and efficiently. Azaia my property manager keeps me firmly in the loop with everything which gives me complete peace of mind.

Kat · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks for this Kat!

5/5

Google

Whole experience has been hassle and stress free. Our letting agent is super friendly, reliable and professional. 0 complaints on my end.

Ben · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

That is very good to hear, thank you Ben!

5/5

Google

Rating only, no written review.

Charles · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks Charles!

5/5

Google

Arden is first rate and Kat is the GOAT!

Stephen · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Can't get much better than that! Thanks Stephen

5/5

Google

Excellent agents, smooth transition from Smart to Arden, still the same service and I couldn’t be happier having Arden and Kat manage our property.

Rozanne · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

HI Rozanne, that is great to hear, always a worrying time when things change but we are all here to help, including Kat! Thanks for taking the time to leave the review, that is really apprciated.

5/5

Google

Kat Usher manages property for me. She is reliable, responsive, provides individualized service. I could not recommend anyone more highly. When issues have come up she has been genuinely helpful. She was recommended to me personally and has a big word of mouth fanbase!

Vasee · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thank you Vasee!

5/5

Google

Arden have consistently provider stellar services to both me as a landlord and also to the tenants that have stayed in the flat Arden manage for me. My relationship with Arden goes back over 10 years and our ongoing relationship is clear demonstration of Arden's continued great performance in managing my properties.

Mike · 27 January 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thank you Mike!

1/5

Google

I wouldn't recommend this company to anyone they send out false allegations for things you haven't done I would avoid. Yes indeed I was a previous tenant and the false allegations and making things up that you haven't done to them so they take and keep all your depoist money back .

Victoria · 27 January 2026 · Thomas Morris Huntingdon

Agent replied · 27 May 2026

I think you may have the wrong company and find that your review is false. We do not have any clients, landlord or tenants with your details, also your other reviews are hidden which I find rather suspicious, if your review is genuine please do feel free to contact our office on: saltcoats@glowhomeslettingandsales.com

5/5

Google

I had Karen for my viewing and everything leading to me renting this new house in York. I genuinely couldnt have asked for a kinder, more attentive estate agent. Karen walked me through every single step, responding nigh on immediately to …

Evelyn · 27 January 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Thank you so much for your glowing review Holly! We’re so glad Karen could make your move-in process smooth and stress-free and she’ll be so happy to know her efforts made your move into your new home a great … More

1/5

Google

Wow, can believe how bad this branch is. Went to book a viewing and was given a time which I could not do, I asked for later and they said this was an inconvenience to them as they were showing someone else the house at that time. You …

Craig · 27 January 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, Thank you for taking the time to leave a review. We are sorry to hear that you feel disappointed with your experience. … More

5/5

Google

Good

Ayaan · 27 January 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Brillant estate agent to deal with

John · 27 January 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Staff are always polite, helpful and knowledgable. staff also respond to queries in a timely and appropriate manner.

Susan · 27 January 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Rating only, no written review.

Laura · 27 January 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

M&M are fantastic. Very communicative & helpful. I had a house viewing with Adam who was amazing & very personable. He took time with me with the viewing, making sure I had all the information and I had throughly looked around the property without feeling rushed. I really recommend M&M and a huge thank you to Adam for your time and knowledge.

Alex · 26 January 2026 · Thomas Morris Royston

Agent replied · 26 May 2026

Hello Alex, thanks for your review of our company and Adam in particular! It is very pleasing to see such a great review, it is appreciated! M&M LB.

5/5

Google

I’ve been renting through M&M for nearly a year, though my search had begun sooner than that. I was a bit nervous at first due to horror stories I’ve heard about other letting agents, but to me they remain as just that - stories. I originally got the recommendation from my mum who bought a house through the agency. It is tough to find a place as a young first time renter, but thanks to Daniel, who has since left, I managed to move into my flat. The team at M&M are a very hard working, patient bunch and I’ve never had any sort of negative experience. All repairs and maintenance are tended to quickly and I’ve never had to wait longer than a few hours for a response to an email. Special thank yous to Chris Hollins, Karen Sirett, and Marie Ivey, who are much more patient and kind with me than I ever could’ve been. Great team over there at M&M, including the younger agents who always welcome you with warmth when you come in through the door

Oliwia · 26 January 2026 · Thomas Morris Royston

Agent replied · 26 May 2026

Hello Oliwia, what amazing feedback for four of our members of staff from our lettings team. We do pride ourselves in providing the best service possible and always strive to help where we can! Thank you again. M&M LB.

5/5

Google

Claire and Sam were amazing through our sale process, professional, knowledgeable and genuinely a pleasure to deal with.

PE · 26 January 2026 · Thomas Morris Royston

Agent replied · 26 June 2026

Thank you for taking the time to leave such a lovely review. We really appreciate your trust and are so pleased we could guide you through the sale. It was a genuine pleasure working with you. Sam and Claire

5/5

Google

Rating only, no written review.

Asha · 25 January 2026 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Thank you for leaving us a Five Star rating Asha. Sarah Mains

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019

  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England

  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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