Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,932 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,806

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,751 reviews on Google only. Show every review

5/5

Google

Like any property management team, Arden operate at the centre of complex landlord and tenant relationships. What sets them apart is their clear, timely communication and decisive action. Over two decades of conscientious management by Kat Usher have kept me fully compliant as regulations have evolved. The Arden team have also navigated complex, multi‑party decisions with ease, particularly around stairwell and roof repairs, always acting with probity and a clear focus on outcomes for the common good. This approach has earned them a well‑deserved reputation for trust. Their sound advice and competent handling of maintenance have kept tenants satisfied and the property in excellent condition. I highly recommend them.

Andrew · 27 February 2026 · Thomas Morris St Ives

5/5

Google

Rating only, no written review.

Nidhi · 27 February 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thanks Nidhi! Hope your tenancy goes well with us.

5/5

Google

Great agency

Ivan · 27 February 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thank you Ivan!

5/5

Google

Rating only, no written review.

Alistair · 27 February 2026 · Thomas Morris St Ives

5/5

Google

Arden are a really excellent company to work with in all respects. First class communications, problem solving and fair, I can recommend their services in the property management sector unreservedly.

Dave · 27 February 2026 · Thomas Morris St Ives

Agent replied · 27 May 2026

Thank you Dave, much appreciated

5/5

Google

Had such a great experience with Ewe Move, the whole team were so helpful and did a great job at supporting us through those tricky parts of selling and could always be relied on to give advice. Than you Chloe, Alex and Darcie

Dave · 27 February 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hi Dave, We really appreciate your five star review, thank you so much! Selling can certainly have its 'tricky' moments, so we're glad Chloe & Alex were there to provide the advice and support you needed. Wishing you all the best in your new home, the EweMove York team!

5/5

Google

Sarah visited our house to carry out an initial valuation. She was professional, friendly and approachable. Sarah could answer any questions that I had and was clear and transparent with the process.

Charlotte · 27 February 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

5/5

Google

Very professional and a delightful set of people in the bury branch a big thank you

Ian · 27 February 2026 · Thomas Morris Huntingdon

Agent replied · 27 June 2026

Hello, thank you for your review of our team. It is greatly appreciated!

1/5

Google

​"I had an incredibly disappointing experience here today. The staff member I dealt with was beyond unprofessional, their attitude and the way they spoke to me were completely unacceptable. It’s honestly some of the worst treatment I’ve ever received as a customer. Avoid if you expect basic respect."

Sebastian-Puiu · 26 February 2026 · Thomas Morris St Ives

5/5

Google

Fantastic company with a fantastic service. Never had a single rent arrear in 5 years. They always find me the best tenants. Highly recommend

Tom · 26 February 2026 · Thomas Morris St Neots

5/5

Google

We work with Houseman as a cleaning contractor on a number of end of tenancy jobs - what stands them out for us is that they are professional, flexible, understanding and provide clear, concise instructions and information on the properties in question, and clearly have high standards in terms of tenants - a pleasure to work with

Mark · 26 February 2026 · Thomas Morris St Neots

Agent replied · 26 July 2026

Thank you for the excellent review. We value our business relationship with you.

5/5

Google

Very professional & knowledgeable agents, who went out of their way to facilitate viewings and also engaged in endless communications to other agents and solicitors to move the matter forward. We can’t thank you enough for your hard work.

Sophie · 26 February 2026 · Thomas Morris Royston

Agent replied · 26 June 2026

Thank you very much for your kind words. We’re so pleased you were happy with the service and support you received. It was a real pleasure working with you and we really appreciate you leaving a review. Sam and Claire

5/5

Google

We bought our house through fine and country with Claire , it was a very rocky road and nearly lost the house at the very end but Claire was so so good in all communications and getting us all over the line , if we ever had to sell or buy in the future we wouldn’t hesitate to use Claire.

Quinn · 26 February 2026 · Thomas Morris Royston

Agent replied · 26 June 2026

Thank you so much for your lovely review. It certainly was a journey, and I know there were some challenging moments along the way. I’m so pleased we were able to navigate everything together and get you safely over the line. Buying a home can be an emotional process, and it was a privilege to support you through it. Wishing you many happy years in your new home, and please don’t hesitate to reach out if I can ever help in the future. Claire

5/5

Google

Very professional helpful staff would highly recommend

Mal · 25 February 2026 · Thomas Morris Huntingdon

5/5

Google

Good at communication throughout the process. Friendly staff.

Lahiru · 25 February 2026 · Thomas Morris Huntingdon

5/5

Google

Made everything easy for us super helpful lovely service from start to finish. Totally recommend brilliant customer service skills

Chelsea · 25 February 2026 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

So glad to read your lovely review Chelsea, very many thanks. Sarah Mains

5/5

Google

Great estate agent, super helpful and knowledgeable. They all clearly care about their clients. Thanks to all of them.

Richard · 25 February 2026 · Thomas Morris Huntingdon

5/5

Google

An extremely professional and friendly service, would recommend to anyone wanting to sell a house. Thank-you so much for all your help and support

Jon · 25 February 2026 · Thomas Morris Huntingdon

5/5

Google

They done my documentation very quickly like with in 2 to 3 days and then i got the keys with in 4 days of the process started. Im really happy of their customer service and the commitment

Prasathcic · 25 February 2026 · Thomas Morris Huntingdon

5/5

Google

Consistently excellent communication and guidance from every staff member I was in contact with with throughout the process. Prospective tenants were well vetted, and the property was let to suitable applicants very quickly.

C · 25 February 2026 · Thomas Morris Huntingdon

5/5

Google

Overall, it was a really positive experience from start to finish. Communication was smooth, the process was clear, and everything felt well organised. Any questions I had were answered quickly, and the service was consistently professional. I appreciated the attention to detail and would definitely recommend this to others.

Wayne · 25 February 2026 · Thomas Morris Huntingdon

5/5

Google

Rating only, no written review.

Maya · 25 February 2026 · Thomas Morris Huntingdon

Agent replied · 25 May 2026

Many thanks for leaving a five star Google rating Maya. Sarah Mains

5/5

Google

Sheetal was absolutely brilliant supporting us during some stressful times with the property. Thanks to her, things moved forward and now we see the situation has progressed in a good way. Many thanks to you Sheetal, you are wonderful!

Javier · 24 February 2026 · Thomas Morris Huntingdon

Agent replied

Many thanks for your rating Javier!

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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