Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,932 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.
3,806
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,751 reviews on Google only. Show every review
5/5
GoogleI lived at a property through bentons for over 6 years. Jodie and her team was very quick , efficient, friendly and helpful whenever a issue or question i contacted them with. …
Dear Mr Mellor, many thanks for your review, we are delighted you have been pleased with our service and communication. Wishing you all the very best, from all at Bentons
5/5
GoogleGood service overall from branch, Jade kept us informed on a weekly basis on the progress of our sale Shout out to the rest of the team at the wroughton office who were really good from start to finish
Thank you so much for sharing your positive experience with us! We are thrilled to hear that Jade and the team at our Wroughton office provided you with great service throughout your sale. Your feedback is greatly appreciated, and we look forward to assisting you again in the future.
1/5
GoogleLeft a review about my bad e bike experience with Halfords in 4 or 5 Feefo sections it asked me to fill out then only posted 1 section and not the other really negative 3 sections I submitted. I was not writing anything offensive or personal , just a 1 star review explaining the issues I had with the bike. Feefo have asked me to take time out of my day for no benefit for me then decided which parts they liked and which parts it didn’t so essentially editing peoples reviews to suit themselves or customers. Will never believe a Feefo review again.
Hello Dman, Thank you for bringing this to our attention. We understand your frustration and want to clarify our process. Feefo does not, and cannot, manually change a customer's star rating; our systems are designed to reflect exactly what you enter. We never delete reviews simply because they are negative. In fact, we value and publish honest feedback, in 2024, 5% of all reviews posted on Feefo were 1-star ratings. Reviews are only moderated if they breach our moderation guidelines, such as sharing a service/delivery experience in a product-specific review area. Our goal is to ensure feedback is helpful and compliant. If you'd like to know more about our moderation guidelines and how it works, please see our blog post found here: https://business.feefo.com/resources/how-we-keep-our-reviews-honest To help get your voice heard, please check your inbox for an email from our moderation team explaining any necessary adjustments. If you believe there has been a technical error with your rating, please contact us at support@feefo.com so we can investigate and resolve this for you immediately. We are committed to fairness and transparency. Best, The Feefo Team
5/5
GoogleCalled up Moorhouse Group LTD and chat with Ethan for a good amount of time and had a great customer experience being dealt with very professionally and helpfully throughout the whole process. I am really happy I gave these guys a call it was a smooth and easy way of getting the insurance I need for my business and Ethan was so kind and friendly throughout, would highly reccomend coming to these guys to help with anything business related :)!
5/5
GoogleThank you to the whole team at Thomas morris biggleswade, always approachable, helpful and supportive. Danielle whom came to value my late fathers property was very knowledgeable and experienced. Danielle gave us some great tips and contacts to help us prepare the house for market. They all made what was a differcult situation into easy and pleasant experience. Thank you!
We're so pleased that we were able to make an incredibly difficult time for you a little easier, thank you for recognising this, it means a great deal to us
5/5
GoogleLennè was very professional and honest throughout the whole viewing. She knew the property very well, and was able to answer all our questions, as well as give advice. Definitely would recommend Ewe Move to anyone looking for a property, or thinking of selling.
Thank you so much for your kind words, it really does mean a lot. I always believe viewings should feel informative, relaxed and completely transparent, so I’m delighted you found the experience professional and helpful. Knowing the property inside out is so important to me, as it helps buyers make confident decisions and ensures sellers are properly represented. Thank you as well for recommending EweMove, that’s the biggest compliment I could receive. Wishing you all the very best with your property journey. Lenné
5/5
GoogleSarah was very helpful excellent service all round would not hesitate to recommend thanks
Hi Gordon! 🌟 Thank you so much for your fantastic 5-star rating! We're thrilled to hear that Sarah provided you with excellent service and was so helpful throughout your experience. She truly goes above and beyond for our clients, and your … More
5/5
GoogleVery happy with the service especially the communication. Many thanks to Jackie who dealt with my case the most. Would definitely recommend.
Hi Robert! 😊 Thank you so much for your wonderful 5-star review! We’re thrilled to hear that … More
5/5
GoogleVery helpful staff
Thank you Catriona, appreciate you taking the time to leave us a 5 star review
5/5
GoogleCharlotte Smart is incredible to work with. Highly recommended and a credit to her team!
Sam, we really apprecaite you taking the time to leave Charlotte at our Royston Branch such a glowing review. She is obsessed with customer care and will be delighted that you have recognised this.
5/5
GoogleRating only, no written review.
Thank you Poppy, appreciate the 5 star review
5/5
GoogleRating only, no written review.
Really appreciate the 5 star review Josh, many thanks
5/5
GoogleSheetal was a massive help throughout the checkout and deposit process after we left the property we rented. Very mutual between us and the landlord and had our best interests at heart with our situation. Thank you!! Highly recommended!
Thank you Emma, we're pleased you we're happy with the check-out service Sheetal provided. Best wishes moving forward
5/5
GoogleRating only, no written review.
5/5
GoogleThe Cooke team were excellent. Concerning the sale of my mother in-laws property in Howdens in March 2026. Their promotion of the property ensured we had lots of viewings, all managed by their team and feedback on each visit provided. They maintained constant communication through a complicated sales process regarding dependent sales. It helped remove the stress from the whole process. This is the third time in using Cooke both buying and selling and they have been faultless every time. Special mention for Charlotte, Julie and Nigel although the whole team were great.
5/5
GoogleChloe sold our house in 2 weeks when we previously were with Webbes for 6 months. Her communication, attention to detail and positive attitude was also a massive help during the most stressful time! 10/10 ❤️
Thank you so much for your review Jessica! It means the world and so glad that we got you a positive outcome! ❤️
5/5
GoogleWe had an excellent experience with this estate agent. They were professional, attentive, and incredibly knowledgeable. From the first inquiry to the final paperwork, they guided weevery step of the way, Communication was prompt, clear, and friendly, and they truly went above and beyond to ensure everything was sorted for us. I would highly recommend them to anyone looking to buy,
Thanks so much Lauren! Means the world to us! ❤️
1/5
GoogleThis place needs their fire alarms sorted out! Ringing through entire day and night on a sunday!
5/5
GoogleFriendly advice and summary of our options when applying for our Mortgage through Justyna
Thank you Joe, your review and comments are appreciated. We are very proud of the support that justyna offers our buyers and sellers
5/5
GoogleI’ve dealt with Justyna Ferra on several occasions these past few years, she always goes above and beyond and is very supportive, I recommend her fully.
Thank you Dominic, Justyna will be made up by your comments and recommendation
5/5
GoogleConnected with Justyna after speaking to a few advisors. Justyna was the best, and was the only one able to provide us with a mortgage so good that we had money left over after paying the deposit and fees! Highly recommended!
Thank you so much for the recommendation and 5 star review Oliver. We are very proud of what Justyna's skills bring to our business and our clients
5/5
GoogleWe worked with Justyna who gave us brilliant guidance and support whilst helping us get the best possible mortgage deal for us. Thanks again Justyna and the team!
Thank you Tara, your recognition of Justyna's contribution is very much appreciated
5/5
GoogleThomas Morris provided the best service for our sale property! All the staff go the extra mile, wouldn’t hesitate to recommend to anyone! 5 stars from us!
We're grateful for your recommendation and 5 star rating Thom. We're delighted that the team at St Ives were able to deliver this service for you
5/5
GoogleHave used Neilsons on various occasions and have been very impressed with the service. From start to finish everyone I’ve dealt with in the company has been very …
Thank you so much for taking the time to share your experience with Neilsons, Jim. We’re absolutely delighted to hear that you’ve been impressed with our service on multiple occasions and that our team made the process of selling your … More
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
