Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,932 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.
3,806
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,751 reviews on Google only. Show every review
5/5
GoogleChloe at Ewe Move was a pleasure to deal with. I would highly recommend her to anyone. Chloe is really knowledgeable, very efficient, responsive, and always willing to help. Thank you so much for all your help and support with the sale of my house.
Thanks so much for your review Steven! Very kind 🐑 …
5/5
GoogleExceptional experience from start to finish. Professional, proactive, and always a step ahead. Communication was clear and consistent, and the sale was handled smoothly with great attention to detail. Highly recommended.
Dear Sam, Thank you so much for your kind words. It was my absolute pleasure to represent your beautiful home. I wish you and your family every happiness in the future, and I am always on hand to help or assist if you need anything. Very best wishes, Adam
4/5
GoogleNice and clean environment. Staff are helpful. We'll recommend. Thank you. Linda
5/5
GoogleWe have been very impressed with Neilsons. The whole team from valuation and marketing through Amy, to the really high quality video and photographers and sales negotiation with Rhonda have been bright, responsive and very professional. Communication has been clear and prompt and it just feels like everyone is confident in their roles. We strongly recommend Neilsons! Carole and Danny
Thank you, Carole and Danny, for your wonderful feedback. We’re delighted to hear you had such a positive experience with the team, from valuation and marketing through to photography and sales negotiation. We’ll be sure to pass your kind words on to Amy, Rhonda and everyone involved. Your recommendation means a lot to us.
5/5
GoogleWe’ve used Neilsons for a second time for our house move and have once again been very happy with their services. Special shoutouts to Denise and Marion who have kept us reassured throughout the process with their calm professionalism and expertise
Thank you so much for your kind words and for choosing Neilsons again for your move - it truly means a lot to us. We’re delighted to hear that you had another positive experience, and that Denise and Marion were able to provide reassurance and support throughout the process. Their calm professionalism and expertise are exactly what we strive for, and we’ll be sure to pass on your lovely feedback to them. Wishing you all the best in your new home, and we look forward to working with you again in the future!
5/5
Googleeveryone was polite friendly and professional guiding me through the process .my property was sold within a week and i received constent updates. will most definately use them again amd recommend them to all my friends
Thank you for your lovely review, Gillian! We’re so pleased to hear that you found our team polite, friendly, and professional throughout the process. It’s great to know you felt well guided and kept informed with regular updates, and even better that your property sold so quickly! We really appreciate your recommendation and would be absolutely delighted to assist you again in the future.
5/5
GoogleRating only, no written review.
Thanks for leaving us a 5 star review, Elaine!
5/5
GoogleWorked with Nicola on a matter regarding the deposit. Nicola was happy to engage with me and acted very compassionately, professionally and with fantastic communications throughout the whole process. …
5/5
GoogleBecky has been an absolute pleasure to work with throughout the process. She kept everything moving and made what was a stressful conveyancing process much more manageable with her professionalism and clear communication. …
5/5
GoogleWe had a very tricky chain and Becky was so helpful and on it, chasing everyday and keeping us updated. If it wasn’t for her I don’t think it would have gone through! She made what was a stressful situation a lot more calm knowing she had it under control. We are so thankful to her! x
5/5
GoogleI recently sold my house through Fine & Country in Bromley Cross, Bolton, and I genuinely couldn’t be more impressed with the service I received. From the very first interaction through to completion, the team demonstrated exceptional professionalism, expertise, and dedication. They provided clear, detailed guidance at every stage of the process, ensuring I felt fully informed and confident in every decision I made. Their communication was excellent throughout, always responsive, proactive, and reassuring, which made the entire experience far smoother and less stressful than I had anticipated.
Hi Olivier. Thank you for your review. We're pleased that you were happy with our service and hope that you enjoy life in your beautiful new home! Best wishes from everyone here at Fine & Country Bolton.
5/5
GoogleJack Rodger’s - icon
Thank you for your glowing review of Jack Rodger's! We're thrilled to hear that you consider our brand to be iconic. We strive to provide timeless and quality products that our customers love. Your support means the world to us, and we look forward to continuing to exceed your expectations in the future.
5/5
GoogleDick and I could not have had anyone better than Nikki Hempseed on hand to sell our house . She was always there for us giving sound advice and encouragement and was totally unflappable. She knows the Aberdeen market , the builders, …
5/5
GoogleWe recently completed a purchase through Thomas Morris - Charlotte was as helpful as can be throughout the whole journey, from the first viewing to our offer and completing. She kept us in regular communication with the sellers over several months and was crucial in keeping things moving and coordinating with the solicitors too. We would strongly recommend!
Haydn, we really appreciate you taking the time to leave Charlotte such a glowing review. Can we wish you every happiness in your new home
5/5
GoogleHad a great experience with this company today, I was welcomed by Kris. He was very knowledgable and patient with myself and partner. It was completely refreshing and we felt like we was in safe hands. Very grateful.
5/5
GoogleGreat experience with Kris who showed us round a property. He was very friendly, knowledgeable and patient with us. If there was anything he didn’t know, he reassured us that he would find out any details we needed and get back to us. Thank you again!!
We're glad you were so happy with the service you received Martina, thank you for taking the time to share your experience
5/5
GoogleKris Withers met with us this week to view a house we are looking to rent. Upon meeting Kris, he got to know our needs and was really knowledgeable. Although the house we viewed wasn't the right one for us, what I did love was the fact Kris spoke about another rental that he thought would suit out needs better which turned out to be perfect! Friendly and professional, thank you Kris
Really appreciate your kind comments and 5 star review. We're delighted that you have found your perfect home :)
5/5
GoogleWe recently had our properties valued by Jenna and I can honestly say the experience was excellent from start to finish. Jenna was professional, knowledgeable, and incredibly thorough. She took the time to properly assess each property and clearly explained her reasoning behind the valuations, which gave us a lot of confidence in the figures provided. What really stood out was her attitude and work ethic. She was friendly, approachable, and clearly very passionate about what she does. It’s refreshing to deal with someone who is both highly competent and genuinely cares about providing a great service. If you’re looking for someone reliable, professional, and extremely good at what she does, I would highly recommend Jenna. Absolutely amazing service.
Thank you Bill for such a detailed and positive review. Jenna is certainly passionate about ensuring we deliver a great servive to our clients, she will be over the Moon that you recognise this
5/5
GoogleAfter my landlord unfortunately decided to sell Sheetal was there to answer questions and put my mind at ease every step of the way and even gave me a little leeway at the end. After being with Thomas Morris in 2 homes the past 7 years I would definitely recommend them to anyone when renting. Helen has also been a pleasure to work with over the years on my inspections. Thank you TM!
Really appreciate your kind words for our Property management team Tiana, best wishes moving forward
5/5
GoogleWe had a 5 star experience when using Thomas Morris to sell our property. From the moment we meet Charlotte to arrange for a valuation to Dominic attending to undertake the valuation and explaining the process of placing our property on the market. Our property sold within 4 days due to the great marketing it received from Thomas Morris. Evan kept us up to date with the progress of our sale and any queries we had were resolved quickly. We also used Thomas Morris's conveyancing company which again was a 5 star experience. We would highly recommend Thomas Morris as an Estate Agent as they are very professional, friendly and nothing is too much trouble. Dominic, Evan and Charlotte thank you for all your assistance in this process.
Thank you so much Wendy for your glowing review of our Royston team's service delivery. Can we wish you all the best for the future and thank you again for choosing Thomas Morris
5/5
GoogleMarc was excellent throughout the whole process. After the first property we viewed wasn’t quite right for us, he moved quickly to understand what we were looking for and promptly lined up better options. He was responsive, proactive and made the whole experience smooth and straightforward. Really appreciated his efficiency and professionalism, would definitely recommend working with him.
5/5
GoogleGreat experience from start to finish. Our agent, Michael, couldn’t have been more supportive throughout the process! Highly recommend!
Ryan, thank you for the review, we appreciate you recommending us and for the kind words you say about Michael's service. Thank you.
5/5
GoogleMarc and Gabi were such a great help getting our newly-renovated flat rented quickly. We achieved our target rent, and the tenants were in before we knew it! Marc and Gabi were supportive the whole way through and ensured the process was smooth and that the outcome was to our satisfaction. I recommend them wholeheartedly!
Paul, thank you for the review and for recommending us to others. Mark & Gabi will be delighted with the kind words you say about them. Thank you.
5/5
GoogleI was having trouble with my tax office who wanted documented proof of the value of the plot of land my house stands on, minus the value of the house itself, which no-one else seemed to be able to help me with. I mentioned it in passing to one of the TM staff who manage the rental of my house for me and she contacted Robert at TM. 'I can do that for you, no problem' came the response from him, as if it was something he could do in his sleep. A few emails backwards and forwards to establish the facts and I was then in possession of a PDF on headed paper giving me exactly what I needed. And to top it all off, he said 'no charge'. Thomas Morris in general are a good team and I have no issues with the way they manage my house for me. So if you need any information or help with anything to do with property, start with Thomas Morris. You probably won't need to go any further. Thank you Robert, I was able to sleep a lot better that night without the stress of wondering how I was going to resolve the issue.
Thank you for taking the time and trouble to leave us such a positive review Lee. Delighted that we were able to help you.
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
