5/5
GoogleSpoke with Alison who answered my query fully and pleasantly. Lovely service. Many thanks
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,949 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,949 reviews on five platforms, rated 4.7 out of 5 overall.
3,804
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
12
Reviews on Trustpilot
Business-wide
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Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,164 reviews · 1,080 on Google (4.6)6 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ959 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB843 reviews · 730 on Google (4.8)16 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE555 reviews · 472 on Google (4.8)21 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW461 reviews · 378 on Google (4.8)12 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP353 reviews · 270 on Google (4.8)13 in the last 90 days
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2019, 2018.
ESTAS awards by year, 2019 to 2018
2019 1 other award ESTAS 2019 winners
- WinnerESTAS 2019: Best Local Group by Region, East OF England
2018 1 other award ESTAS 2018 winners
- WinnerESTAS 2018: Best Local Group by Region, Central England
Source: ESTAS winners lists, as published, linked by year.
Reviews on Google
Showing 3,749 reviews on Google only. Show every review
Google1/5
GooglePoor quality and slow in response with answering telephones. These guys are in public service but act as though we are serving them. They are intimidating and impolite at the very least. Give you the run around. This is mental torture and there is obviously a lack of training and a lack of monitoring efficiency of staff.
5/5
GoogleRang to make an enquiry. Call was answered promptly by Arosin. She was very helpful and gave me all the information that I needed to know. After having read all the negative reviews I was indeed surprised to be assisted fully by Arosin, who was very professional, supportive and pleasant. Please keep up with the good work!!
5/5
GoogleRating only, no written review.
Agent replied
Thank you Lucian.
1/5
GooglePOOR. Would never rent with Thomas Morris again! They don't even deserve a 1 star but 0 stars isn't an option.. handled my rent referencing poorly, was spoken to very rudely and even refused to help me. If you are renting with them they …
2/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleAfter talking to many of the other agents we found in house and im so glad we did. From start to finish they kept us informed , got us the asking price and were a pleasure to deal with. A big thanks to Steve and his amazing team.
Agent replied · 1 September 2026
Hi Mamun. Thanks very much for that. You were a pleasure to deal with and we hope you enjoy your new home.
5/5
GoogleOutstanding customer service from Phil and the team in the Didcot office. We had four viewings within four days of putting our house on the market and had accepted an offer within a week, at 98% of our asking price! Throughout the sale and purchase of our new house Phil was exceptional at chasing everyone in our chain and keeping us up to date. We had previously been skeptical about the need for estate agents but In House has really proved their value in selling our home. Highly recommended!
Agent replied · 1 September 2026
Hi Matt, thanks very much for your kind words, we work really hard on changing peoples opinions about our industries old-fashioned reputation, its great that you acknowledged the Orchard team's hard work. We hope you are happy in your new home. Thanks again! I.H.
5/5
GoogleClean Cut Media listen to your needs and exceed your expectations. I highly recommend them.
Agent replied · 6 July 2026
Thank you Chris!
5/5
GoogleThe service, support, and advice I received when selling my house was excellent. The whole team worked very hard to ensure a successful outcome. The house achieved a fair market price and I greatly appreciate all the help I received, particularly from Rachel. This is the second time in recent years that I have used Robert Oulsnam at Bournville and, should I move in the future, I fully anticipate using them again. I highly recommend this branch of Robert Oulsnam.
5/5
GoogleMy sister and I sold our late parents house through the Bournville office earlier this year. We were very impressed with all aspects of the service provided and would highly recommend to any future sellers in the area. Sound professional and friendly advice was given at all times by Rachel and Karen. Thank you. Mrs C S & Mrs S W
5/5
GoogleThe whole team were fabulous from start to finish. Thoroughly professional in the way they handled everything. I wouldn't hesitate to recommend them to anyone. Don't go with an internet company just because they are cheaper - you will need real people on the end of a phone who really care - and that's what you get in the Bournville office. Many thanks to all of them.
Agent replied · 2 July 2026
Thank you Keely for your feedback.
5/5
GoogleWe are very happy with the excellent, professional & helpful service we had from the team in Bournville. They kept us updated on a regular basis and always returned our calls in a timely manner if we needed to leave a message. We valued their advice and individual service.
Agent replied · 2 July 2026
Thank you for your review.
5/5
GoogleWe were very happy how Robert Oulsnam Bournville dealt with us when buying our new house. After coming to a dead end in trying to finance the purchase Rachael arranged for us to talk to Oulsnam's independent financial advisor Jacqui and through her we were able to finance it. .After that any query we had was dealt with very quickly and we were always kept informed on how the purchase was going.So I would certainly recommend them and would like to mention Rachael and Jacqui in particular.
Agent replied · 2 July 2026
Thank you for your review and we are glad that your query was dealt with quickly.
5/5
GoogleOulsnam Bourneville office were great throughout my transaction. Straighforward and no-nonsense advice which was appreciated, particularly from Laurie who showed me the house. Jacqui at Crystal Finance was also brilliant throughout.
Agent replied · 2 July 2026
Thank you for your review.
5/5
GoogleThe team at Bournville was unfailingly helpful throughout our sale process and it was clear that they worked hard to market our home and obtain the best price. At no time did we feel we weren't on their priority list and their hard work achieved an excellent outcome.
Agent replied · 2 July 2026
Thank you for your review. We are glad that the team at Bournville were able to assist you selling your home.
5/5
GoogleThey dealt with everything very efficiently and were very helpful throughout.
Agent replied · 2 July 2026
Many thanks for your review.
1/5
GoogleAwful company. I rented a property through them, which appeared to be lovely and in good condition. It turned out that there'd been substantial water damage throughout the property, and several unfixed leaks, which the company failed to fix. They were terrible at responding to emails, and their workmen failed to turn up on several occasions. I had to call environmental health in to get any results at all, and even now, they are trying to claim money for damages that happened due to their negligence. I would absolutely avoid at all costs. I've had to throw away hundreds of pounds worth of property because of damage due to leaks and water damage, and all these problems were highlighted BEFORE I moved into property.
5/5
GoogleRating only, no written review.
5/5
GoogleIn house found us a great tenant quickly, all handled smoothly and efficiently. Nice people to do business with too.
5/5
GoogleIn House sold my property within 2 months, pleasant and efficient and I was well informed throughout the process. A special thanks to Michelle and Phil for all their efforts.
5/5
GoogleToday My husband and I visited a house in Didcot and were met by Jill and a colleague. Let me tell you that after two months of house hunting, I have never came across real estate agents with so much professionalism. Well dressed, smiling, so welcoming despite our late arrival. What stroke me was that for once I did not get someone telling me : "I don't know!" Both knew what they were talking about and made my husband and I dream! I wish all estate agents were like them. Loving their job! Sometime I wished that I would remind some of them that their job is to make you dream!!! And today that is what my husband and I got. I had to write something today because we were so impressed! I would like to thank Jill and her colleague (sorry forgot his name) for being so great!
5/5
GoogleLet my house through In_house very recently. They have handled things smoothly and efficiently, and Jo in particular has been great all along and a pleasure to work with. I used some of their recommended workmen to get the house sorted ready for letting and found them to be good value and to do a decent job. Definitely a recommendation based on my experience so far.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the ESTAS 2019 awards the group won Best Local Group by Region in East OF England. The group and its branches also won ESTAS awards in one earlier year.
Want Thomas Morris to help?
Send Thomas Morris a message.
