Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,950 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,950 reviews on five platforms, rated 4.7 out of 5 overall.
3,805
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
12
Reviews on Trustpilot
Business-wide
Send Thomas Morris a message.
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2019, 2018.
2019 1 other award ESTAS 2019 winners
2018 1 other award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Showing 3,750 reviews on Google only. Show every review
5/5
GoogleHaving put my offer in for mine and my partners first home in March 2018, I was so excited for a smooth, easy process being a first time buyer. Unfortunately I think we hit about every hurdle, throughout our chain. Karla was the only think …
Hi Hollie - wow what a great review! Thanks for that. I'll make sure that Karla and the team are made aware of your comments.
5/5
GoogleI sold my flat through Thomas Morris and also bought my new house as well. The sale went through ever so quickly and the process of valuation, having the listing added and arranging viewings was very easy. Everyone there was very helpful and made the whole process as stress free as possible. I would highly recommend Thomas Morris!
Hi Sam, Thanks so much for taking the trouble to leave a review on Google. We're delighted that you were so happy with the service you received from the team at St.Ives!
3/5
GoogleRating only, no written review.
Thank you for taking the time to rate our services Rebecca. Merry Christmas from all the team at St Ives
2/5
GoogleRating only, no written review.
Hi There Bitu Radu - Thanks for taking the time to leave a rating. I'm sorry it was for just 2 stars but appreciate the feedback.
5/5
GoogleFriendly and efficient!
5/5
GoogleVery happy with the service I received from all the guys at the st.ives and Huntingdon branch. Was always just a phone call away when there was a problem
HI Will - many thanks for your review. The Huntingdon and St.Ives branches will really appreciate your comments!
5/5
GoogleThomas Morris sold our property within a week of it going on the market.Great communication,always kept us informed.Very professional service.
Hi There Tracey - Many thanks for this review. We're delighted that the team in St.Ives could help you and that you appreciated the..."Very professional service."
5/5
GoogleProfessional yet friendly. Provides a high level of personalised service. They must surely be the best estate agents in the area. I would not hesitate to recommend them to any potential vendor or purchaser.
Thank you for your review James. It's wonderful to hear you have been so pleased with the service you have received, and great to know you would recommend us to others. The team will be delighted to see your comments.
5/5
GoogleDealing with a rental property, very happy with the service provided by TM - mostly Lisa, though everyone I've had contact with at the office (St Ives) has offered helpful, prompt and polite correspondence. Many thanks.
Thank you very much for your review Ben, and your 5 star rating! I will be sure to let Lisa and the team know you have been happy with the service you have received. Many thanks
5/5
GoogleVery attentive, friendly and patient. Not only Katy but all responded quickly and efficiently to emails and calls. Also followed up our purchase in a non pushy manner. Would recommend highly if looking for property n St Ives.
Thank you very much for your 5 star rating and for taking to time to leave us a review following your recent purchase. It's great to hear that you have been happy with the whole team at St Ives and would highly recommend us to others, I know all the team will really appreciate your feedback.
5/5
GoogleAs a landlord I have bought and let properties through the Thomas Morris team and I think they are all fabulous! I find them really good to work with and every one of the team instills a real sense of confidence and calm. like I said, Fabulous!
Dear Mark M - Thanks a lot for taking the time to leave such a positive review and rating our Property Management team with FIVE stars - how "fabulous"!
5/5
GoogleGreat service during the entire process from Luke and all staff at Wallingford. Would highly recommend
Thanks Polly. Luke says thanks. We hope you have settled in okay. IH. X
5/5
GoogleHave used Dawn and In House letting services for last 18 months and never looked back. Seamless management - thanks for great service ! Charles
Thanks Charles. Its a two-way thing and you have been a model landlord.
5/5
GoogleAs someone who is not a fan of moving house or estate agents as a rule, I was very happy to be pleasantly surprised by such a professional and friendly service throughout the whole process (and not just the sales bit at the beginning). I`m hard to impress but the team at In House managed it so big thanks
Thanks Mark, it was greatly helped by your pro-active and co-operative attitude. Good luck to you and the family in your new home. X IH.
5/5
GoogleCannot fault our experience with In House. We are first time buyers and had heard so many horror stories about terrible estate agents but Ryan has been great. Friendly, informative, always answered our silly questions and always answered them promptly! Fingers crossed we wont be buying again for a while but if/when we do Id use these guys in a heartbeat.
Hi Kezia. Thanks for taking time to let people know about Ryan's amazing customer service skills. We hope you enjoy the house and those lovely open views to the back. IH. X
5/5
GoogleWe swapped Estate Agents to In-house Wallingford after receiving very poor service from a competitor - and never looked back. Ryan made it extremely easy for us and we've been delighted with the professional, courteous and helpful service we've had from the whole team ever since. They are great at keeping in touch, providing sales and viewing information and offering advice, and we have no hesitation in recommending them to anyone. Bev, Oxford
Thanks Bev. It took a while, thanks for your patience, you were a pleasure to work with. IH. X
5/5
GoogleWe were very impressed with the service we received from Dawn and In House regarding the letting of our rental property. We previously managed it ourselves but decided to let In House take over as they promised 'hassle-free letting'! We were kept up to date with every step of the process.The photos and spec details were excellent and the checking and selecting of the new tenants was meticulous. Everything went very smoothly. Highly recommended. Thank you Dawn & In House.
Thanks Lesley for your kind words. Dawn realises that the more effort she puts into selecting the right tenants, the less hassle for her and the landlords. Thanks for the pickled eggs, we all loved them!
5/5
GoogleGreat friendly staff, quick responses and willingness to help
Hi Christopher - Thanks for your FIVE star rating!
5/5
GoogleRating only, no written review.
Hi Mr Burgess - THANKS for your 5 Star Review! It is really appreciated by the Ramsey team.
5/5
GoogleThank you very much to Zack, who helped me through every step of my job search journey. He is very professional, patient and reliable. Without him I would not be working for one of the greatest company in the world.
5/5
GoogleGood service with a fast response rate
5/5
GoogleRating only, no written review.
1/5
Googlestarted charging us before the website was online. never answer their phones when you call. every phone diverts to the same number and never answers. the person tasked with helping us get our website online apparently "has no direct line" …
1/5
GoogleRating only, no written review.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the ESTAS 2019 awards the group won Best Local Group by Region in East OF England. The group and its branches also won ESTAS awards in one earlier year.
Send Thomas Morris a message.
