1/5
GoogleAmazing how customer unfriendly the Land Registry is, they need to change
Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more
★★★★★
3,950 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,950 reviews on five platforms, rated 4.7 out of 5 overall.
3,805
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
1
Reviews on The Trusted Agent
All 6 offices
12
Reviews on Trustpilot
Business-wide
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Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42
Reviews by type
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Our offices
Thomas Morris's six offices, most reviewed first. Each has its own page.
- Thomas Morris Huntingdon59 High St, PE29 3DN1,164 reviews · 1,080 on Google (4.6)5 in the last 90 days
- Thomas Morris Royston6 Melbourn St, SG8 7BZ959 reviews · 875 on Google (4.6)15 in the last 90 days
- Thomas Morris St Ives24-26 Crown St, PE27 5AB843 reviews · 730 on Google (4.8)12 in the last 90 days
- Thomas Morris Ramsey9 Great Whyte, PE26 1HE556 reviews · 473 on Google (4.8)22 in the last 90 days
- Thomas Morris St Neots4-6 Market Square, PE19 2AW461 reviews · 378 on Google (4.8)12 in the last 90 days
- Thomas Morris Biggleswade1 Market Square, SG18 8AP353 reviews · 270 on Google (4.8)13 in the last 90 days
Awards
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Industry awards
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2019, 2018.
ESTAS awards by year, 2019 to 2018
2019 1 other award ESTAS 2019 winners
- WinnerESTAS 2019: Best Local Group by Region, East OF England
2018 1 other award ESTAS 2018 winners
- WinnerESTAS 2018: Best Local Group by Region, Central England
Source: ESTAS winners lists, as published, linked by year.
Reviews on Google
Showing 3,750 reviews on Google only. Show every review
Google1/5
GoogleNightmare to get through.. Long waiting times and unable to get reliable and timely information.
5/5
GoogleSo, I had previously rang HM Land Registry to make an appointment and they were great on the phone. When we visited the Croydon office, we were seen immediately ((a few minutes before our appointment) and I really must say, the young lady was so helpful, polite and jolly. She went out of way to do what was needed. Brilliant service. The only thing that confused me was the model of the ship in the waiting area! I thought there would be something more land- based!!! Pretty though. Shame there’s no disabled spot nearby. Croydon council need to sort that out. Thank you.
5/5
GoogleFrom my initial enquiry which started on their website until the completion of the deal, I have to say I am so impressed with the level of service and professionalism of Thomas Morris staff. It started with the web and I would like to thank the web team for passing on my enquiry because I really thought I would have to go into the branch and this would have delayed things no end. The in staff branch were friendly and professional throughtout the process. They kept me up to date and informed at every stage. When I made an enquiry they responded promptly and answered all my questions.
Agent replied
What a thoughtful and kind review! Thank you Mr Peacock for your comments - I know this will mean a lot to the team at St.Neots.
5/5
Google…
Agent replied
Hi Mark - Thank you for your comment and five star rating - much appreciated!
5/5
Google…
Agent replied
HI Sandie, Thank you for leaving this review! Julie and the team at Royston will be delighted to hear that you are so happy with the service you have received. Good luck in your new home.
1/5
Google…
Agent replied
Thank You (again) Mr Murphy for sharing your views. We have a different view in respect of your experience and are sorry that you feel as you do.
5/5
Google…
Agent replied
Hi There Mark - Thank very much for that review and the FIVE Star rating! I know that the team will be delighted to see your comments!
5/5
GoogleGreat friendly staff, quick responses and willingness to help
Agent replied
Hi Christopher - Thanks for your FIVE star rating!
5/5
GoogleThe service I've had from the team at Thomas Morris has been excellent throughout. The communication has always been great, I was kept me informed of the progress of my purchase at every step of the way. I wouldn't hesitate in recommending them to anybody looking to move.
Agent replied
HI There Adrian - Thanks for that! I'm so pleased that you were impressed with the communication from the St.Neots team and thank you for offering to recommend us in the future.
1/5
GoogleI have had Thomas Morris as a letting agent for a little over 18 months and I would not recommend anyone rent a property managed by Thomas Morris. I was left with intermittent heating for 2 months with absolutely no heating for about 2 …
Agent replied
Dear Mr Carrington, I am genuinely sorry to hear about your experience and will pass your comments on to the property management team.
5/5
GoogleWe had been thinking of moving for a while and initially instructed Tepilo to list our property which turned out to be a monumental error of judgement! Thankfully, Thomas Morris came to the rescue and worked closely with us, not only in …
Agent replied
Dear Liam, I'm genuinely sorry that your experience with Tepilo was such a disappointing one. Selling your home is a stressful experience in any event, and having an … More
5/5
GoogleThomas Morris in St Ives is always an agent that is willing to go the extra mile. At The Guild of Property Professionals, we expect this of all of our Member agents, but Thomas Morris stand out. They offer fantastic sales and lettings …
Agent replied
We're really proud to be part of "The Guild" ( and our awards!) so thanks for that review - it is appreciated.
5/5
GoogleWe have used Thomas Morris as letting agents for the past 5 years and found them to be most helpful and efficient and above all highly professional. So when it came time to sell our house in St Ives we decided to also use them as our …
Agent replied
Dear Mike - Thank you very much for your kind words. The team at St.Ives will be delighted to see such a glowing review from such a longstanding client!
5/5
GoogleI have been dealing with Becky lately within the letting of 10 or 11 void properties that my client wanted re-letting in the Wyton area. I work for a Property Management company who has a company landlord as a client. …
Agent replied
Thank you very much for your 5 star review Alex and for taking the time to write a review. It's great to hear you have been so impressed with the service you have received from the whole team at our St Ives office. I know they will all really appreciate your comments.
5/5
GoogleWe received such a positive experience when using Thomas Morris for purchasing our new property. I was set on buying a new build until Katy Poore encouraged me to look at some other houses on the market. This was when I found the perfect …
Agent replied
HI there Sarah - thank you for leaving such a positive review about Katy and the team at St.Ives. It really is appreciated. We look forward to helping you in the future!
5/5
GoogleI spoke with Joe and explained what we were after- he got it instantly. We arranged some visits and he emailed with a suggested property as soon as it came on the market, he knew it ticked my boxes. We visited and then arranged to go back …
Agent replied
Thank you so much for your kind words Lois, and your 5 star rating! I will be sure to pass your comments onto Joe, he will be so pleased to hear you have been happy with the service you have received. Thomas Morris wish you well in your first home.
5/5
GoogleI am a tenant of a property managed by Thomas Morris. We have had such a positive experience with every staff member we've dealt with at Thomas Morris. They are always kind and professional. We have our maintenance requests taken care of …
Agent replied
Dear Rebekah - we really appreciate your comments and obviously we're delighted that you are so happy with the service you have received. Thank you!
5/5
GoogleFrom the outset Thomas Morris have been fantastic, Joe sold our house within 24 hours of us putting it on the market and has kept in contact every week even if there were no major updates. We have used Andrew for our mortgage before and he …
Agent replied
Hi Paul - Thank you very much for that review, your comments and the FIVE star rating! Glad that you would recommend us.
5/5
GoogleWe've had great service from Thomas Morris from initial viewing all the way to completion of the purchase. …
Agent replied
Thank you very much for your 5 star rating Lee! The team are so pleased to hear you would recommend us to other buyers and seller. It's great to hear you have received great service from the beginning to end!
5/5
GoogleThomas Morris in St Neots is a fantastic estate agents and we are so happy to have them in our Membership. At The Guild of Property Professionals, we accept Membership from the best agent in each town and Thomas Morris certainly tick that …
Agent replied · 29 July 2023
Thank you for that review! We are proud to be part of such a fantastic organisation and appreciate all of the support that you give to us at St.Neots.
5/5
GoogleI have found this estate agent in Biggleswade to be very professional and helpful. Karla Marwood in particular will also go the extra mile for her clients and couldn’t be more accommodating when it comes to arranging multiple viewings. We …
Agent replied
Hi Natasha - Thank you so much for your fantastic review. The team at Biggleswade certainly appreciate the feedback. Let's hope that we can help you sell one day!
5/5
GoogleAs Members as The Guild of Property Professionals, Thomas Morris excellently serve their clients across Cambridgeshire, including in Biggleswade. Their office is friendly and welcoming. They have made such an impact on their clients that …
Agent replied
Thank you for that! We LOVE working with you guys and appreciate the review!
5/5
GoogleWe honestly think all of these staff members deserve 5* for going above and beyond helping us sell our first house and buying our first home! Martin and Debbie are amazing and we would never be able to start our journey with out them. Dan …
Agent replied
HI Jade - What a fantastic FIVE star review! We really appreciate you taking the time and effort to share your thoughts in such detail. I know that the team at Biggleswade are delighted to have been able to help you. Thank you
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
Questions about Thomas Morris
Which Thomas Morris office has the most reviews?
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
Where are the Thomas Morris offices?
The six Thomas Morris offices, by town:
- Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
- Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
- Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
- Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
- St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
- St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the ESTAS 2019 awards the group won Best Local Group by Region in East OF England. The group and its branches also won ESTAS awards in one earlier year.
Want Thomas Morris to help?
Send Thomas Morris a message.
