Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,932 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.
3,806
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,751 reviews on Google only. Show every review
5/5
GoogleHave been a tenant with TM for 2yrs, our property being managed by Sharon Sculpher. She has been absolutely fantastic and incredibly helpful from start to finish; the landlord is now selling the property and she has been nothing but helpful and kind throughout the process. Fantastic service!
Thanks Luke - it's great to get such direct feedback from a tenant. Your review is very much appreciated and will be passed on to the team.
5/5
GoogleRosie B has been so helpful when I have any issues or questions with my property that I am currently renting through Thomas Morris. She is always so quick on replies and just a friendly individual, asset to the company! Recommend using Thomas Morris
Thank you Haffy - I will make sure that Rosie and the team are made aware of your comments and 5 Star rating!
5/5
GoogleRating only, no written review.
Thanks Marios - we really appreciate your 5 star rating!
5/5
GoogleSean at TM in Ramsey has been amazing throughout this whole process. His customer service is second to none, hes honest, friendly, has kept me updated and answers all my questions quickly. When I lost all hope in selling my place he came out the next day to have a chat and gave me options that I never knew were available, and gave me so much more confidence in moving. Its a stressful process to buy and sell a property and he has done everything he can to make it a smooth and easy ride. Cannot recommend enough.
Hi There Sooz M - BIG Thanks for such a detailed review. Sean will be delighted!
5/5
GoogleStaff are very helpful and easy to communicate.
Thanks Aurora - Your 5 star rating and comments will be very much appreciated by all of the team at St.Neots.
5/5
GoogleThe team at Thomas Morris were very professional and attentive throughout the sales process. My property had been on the market a while and after switching to Thomas Morris it was sold within a month. The professional photography made a …
Hello and THANK YOU for such an interesting review. We're pleased to have helped you with your sale and delighted that you were so happy with the professional photography.
5/5
GoogleReally friendly helpful estate agents. The whole experience dealing with them has been 1st class and I would highly recommend.
Thanks Will - the St.Neots team will be delighted with your comments and 5 star rating!
5/5
GoogleVery good response. I know I can trust Thomas Morris Property Management people to let them in to my flat fixing problems without me being around. Tumbs up!
Thank you Regula - we appreciate your feedback!
5/5
GoogleLisa T. has been very helpful
Thanks Garazi - your comments and 5 star rating really are very much appreciated!
5/5
GoogleWe've been renting from Thomas Morris for a few years now and have always had a positive experience with them. Lisa Thornton is very professional and courteous, she responds quickly to issues that come up with the house and is a pleasure to see during inspections. I would highly recommend.
Thank you Rebekah! I'm so glad that you'e happy with our service and the support you receive from Lisa and the team.
5/5
GoogleThomas Morris gave an excellent service throughout all stages of my first time buy. Special thanks to Jemma Woodroff - Property Consultant/Sales Progressor, who's professionalism & communication after offer acceptance was invaluable. I couldn't recommend TM St Ives enough! Thank you to all the team. Laura
4/5
GoogleHii! Iv been in a property with thomas morris for nearly 3 years now! Sharon has been the main lady we have been working with, she is so lovelie! Allways listens, and always emails back fast! Which is key for us. Always answers questions, and helps the best way she can! She came to our property to do a check up every 6 months- it always went well, and any proplems we had, she went away and sorted it! Thank you sharon!
Hi Natasha, Thank you for that glowing review! I’ll make sure that Sharon and the team are made aware.
4/5
Googlemy review is for Lisa Thornton who has been inspecting my property for the past five years. She has always been exceptionally helpful and willing to offer advice where she can. All the inspections have been very thorough and she has picked up things that I have not even noticed. I have always been very comfortable having Lisa inspect my property knowing she will do a very thorough job and keep me informed of any issues. She also kept on top of issues that arose.
Hi There Lesley, Thank you so much for taking the time to review Lisa Thornton's work at Thomas Morris Property Management. We're pleased that you are happy with her approach to work and will make sure that she is made aware of your review along with the rest of the team.
5/5
GoogleI have rented from Thomas Morris and during my 2 year rental I cant give them high enough praise. Great customer service, and also a smooth transition when entering into and when ending a tenancy. Also react quickly to any concerns. Would highly recommend.
Thank you James - it's great to hear from one of our tenants who is so happy with the service we provide and THANK YOU for the 5 Star rating!
5/5
GoogleVery good experience and very helpful and diligent.
Thank you for taking the time and trouble to review our Royston office Steve. We really do appreciate the feedback!
5/5
GoogleWe recently moved our business portfolio from another agent to Thomas Morris and already I have been impressed with their advice and professionalism.
Hi Alex, Thank you for taking the trouble to review your experiences ( so far ) with Thomas Morris at Huntingdon and our property management team. I know that the team will be keen to continue to impress!
5/5
GoogleExcellent Service. Sean personally handled negotiations with the vendor and really made an effort to get to know our personal situation and what we needed from our home. Would highly recommend.
Hi Emily, We really appreciate your comments, your 5 Star rating, and most importantly the fact that you will recommend us in the future... Thanks! I’ll make sure that Sean and the team are aware of your review.
5/5
GoogleI've really appreciated the friendly and professional service I've received from the team. They've assisted in ensuring things run as smoothly as possible throughout the letting process. I'd definitely recommend.
Thanks for you 5 star review Amy, your kind comments and your offer to recommend our services - it means a lot to the team at St.Neots.
4/5
GoogleRating only, no written review.
Hi Gustavo, Thank you for your 5 Star rating! The team at St.Neots will be delighted.
5/5
GoogleAccommodating and flexible, helpful and friendly.
Hi Peter - Thank you for your very kind comments AND your 5 star rating! The team in St.Neots will be delighted.
5/5
GoogleThank you so much for expertly managing our really complicated and tricky purchase. You put your heart and soul into this process, Sam, and I really appreciate how hard you worked for us to get our forever home. From when we first spoke, you understood exactly what I needed, and our needs were pretty specific. We were looking for an accessible ground floor home, with the space to extend to allow our son to access our home in a power wheelchair. What you actually found us, was a home already adapted, completely ready for us to move in and live. You managed the process so carefully, liaising closely with all parties, to enable the complicated purchase to happen. I am so grateful as we now have a home which we love, with the space to allow our son his independence.
Hi Lynette, Firstly, thank you very much for such a detailed review. It’s great to hear how Sam and the team at St.Neots helped you and your son find what sounds like perfect home.
5/5
GoogleToday I exchanged! It's been stressful as it is with every house move, but with the stives team I have felt at ease and they really have been most helpful. Nothing is a 'silly' question! The team work is so apparent with Katy leading the …
Thank you for your 5 star rating Clare and for taking the time to leave a review. i will be sure to let Katy and her team at St Ives know of your kind words.
5/5
GoogleWe dealt with the team at Thomas Morris St Ives when we sold our house and purchased another property they were selling, all the team at this branch are outstanding, they guided us through the process with ease, they are so helpful and very …
Dear Mark - thank you for that review. I know that the St.Ives team always work hard to make buying, selling or renting as easy as they can - though it's not always possible! I'm glad that on this occasion they were able t help.
5/5
GoogleI am interested in buying a property in the St Ives area. Thomas Morris have been the only local Estate agent that have shown any interest in this fact. I have been kept upto date on movement of properties advised of new properties etc. I …
Hi There Joanne, Firstly, thanks for your fantastic 5 STAR review!! I know that the team at St.Ives will be delighted to read it. … More
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The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
