5/5
Sean, Joe and Julie provided excellent service at every stage, particularly given the challenging circumstances in the latter stages caused by the Covid crisis. They communicated clearly and provided regular updates on progress. …

Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,932 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.
3,806
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,751 reviews on Google only. Show every review
5/5
Sean, Joe and Julie provided excellent service at every stage, particularly given the challenging circumstances in the latter stages caused by the Covid crisis. They communicated clearly and provided regular updates on progress. …
5/5
I had an appointment at Thomas Morris in Ramsey to see Sarah Mercer from Embrace Financial Services. Sarah took care of my mortgage application and I have been blown away by the outstanding service I received. Sarah has been exceptional …
5/5
I cannot rate this team highly enough. From start to finish the Ramsey Thomas Morris office have been incredibly helpful. As first time buyers we were in the dark about a lot of things. The team made us …
5/5
Fantastic service from the TM team at the Ramsey branch. They were all very friendly and attentive to our needs, especially our main agent Sean, who has been amazing throughout the whole process, from selling our home, to the whole process …
5/5
Joe and his team have been absolutely superb whilst acting for us with our sale. There are times we thought the sale was never going to happen but the team at Ramsey (Joe and Sean in particular) all persevered and got our property sold. …
Wow - THANKS Stephen. What a fantastic review - I'll make sure that the Ramsey team are made aware.
5/5
It took us 2 weeks to sell our house and 7 weeks to exchange contracts 😀 very happy with the service given and highly recommend everyone uses Thomas Morris to buy and sell houses! …
Hi there and THANKS for this review and rating - it really is appreciated.
5/5
Robert Arnold and his team at the Royston branch of Thomas Morris are nothing short of excellent. Robert Arnold in particular, went above and beyond his duty as our estate agent. My wife and I honestly cannot recommend him and his team …
Wow - what a very detailed and interesting review! We really appreciate the time and trouble involved in this post and THANK YOU for your very kind words. … More
5/5
I approached Robert Arnold of Thomas Morris, Royston in December 2019 to sell our house and from the outset, found him ultra professional, friendly, helpful and responsive to queries and problems. We had a lot of potential buyers view our …
HI There Sally, Wow - what a fantastic and detailed review! Thank you so much for your review and 5 star rating. I know that Robert and the … More
5/5
Robert was knowledgeable and competent in his evaluation of my property. The service received from the team in-branch was always courteous. Communications throughout were clear and as promised (i.e. they would contact you when they said …
What a detailed an useful review. Thanks Rob we're delighted that you were so pleased with experience!
5/5
What a splendid service. Very professional at every point of contact and excellent at keeping us up to date at all times. …
Thank you Ben - Robert and the team will be delighted with your comments and 5 star rating!
5/5
Excellent service throughout my house sale. I would personally highlight Joe Rattue for his professionalism. Thomas Morris produced superb sales material in order to raise the sales profile of my property. They are highly recommended.
Hello Kevin, Thank you for this review -Joe and the Ramsey team will really appreciate your kind words and 5 star rating.
5/5
Amit was first class in his service and manner. Once a sale was agreed Amit and Robert kept us updated throughout the entire process, letting us know how things were going and were always happy to answers the many many questions I fired at them. Could not rate higher and I would certainly use them again in the future as they were easily the best estate agents i have used in town to date.
Hi Ashley, Many thanks for you 5 star rating and positive comments. I will ensure that the team are made aware.
5/5
There are a lot of people with Tomas Morris signs up do I assume it is popular
5/5
Rating only, no written review.
Thank you Claire !
5/5
Great staff very helpful 👍 …
Hi There - thanks for that! I'll make sure that the team are aware of your comments and 5 Star rating.
5/5
Friendly and efficient staff glad we used them in our move.
Good Morning To You - Thanks for your short and succinct review as well as your 5 star rating!
1/5
To Mark. (LETTINGS department ).
Hi There, Sorry for our delayed reply and for your experience which was clearly disappointing for you.
5/5
I used Thomas Morris when I purchased my flat. The service was professional throughout. Even when the virus forced us into social distancing measures, the staff still worked hard to support the completion of the sale. Thanks for your hard work!
Thanks
5/5
Exceptional service throughout the process of buying our first home. Very attentive and good communication throughout.
5/5
Paul Blake at Thomas Morris has been very helpful with my property search.I would highly recommend their services to anyone looking to buy or sell a property. Thanks Paul!
5/5
I’ve found Thomas Morris to have a really friendly and helpful approach. From the day you list your house to the day you sell it they are always keeping you updated on the progress. Their Mortgage Advisor Justyna is so knowledgeable and goes above and beyond to get you the best deal!
4/5
To
Hi Michael - Thanks for taking the trouble to rate your experience with our St.Ives office!
5/5
Very good communication whether at the office, email or phone. Plenty of time and knowledge when viewing potential properties, not rushed. Swift response to queries. Valuations honest and realistic. Have used in the past and as then very happy with the service.
Hi There Dai, Firstly, thanks for using our services again - we LOVE customers who keep coming back! … More
4/5
Rating only, no written review.
Hi Philip - Thanks for that 4 Star rating! It’s really appreciated.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.

Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
2023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
2019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.