Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,949 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,949 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,804

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

The Trusted Agent logo

5.0 / 5

1

Reviews on The Trusted Agent

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

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Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Latest reviews from every Thomas Morris office

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

The best marketing agencies are niche agencies because they really understand their market. If you looking for an agency who really understand property then look no further..

Harry · 9 June 2021 · Thomas Morris Huntingdon

5/5

Google

JP Gardner & Associates are valued supporters of Agents Giving Charity. Their knowledge, reliability and professional support has given the charity a new platform to work on. We value their business acumen. As a charity JP Gardner & …

Yvonne · 9 June 2021 · Thomas Morris Huntingdon

5/5

Google

Working with Jane you know you’re in the hands of the ultimate professional. Her knowledge of everything property is exceptional and she brings an energy to everything she does that leaves everyone inspired to do more and be better! The …

Vicky · 9 June 2021 · Thomas Morris Huntingdon

5/5

Google

in the final few weeks jo costin and jade allen were at the end of the phone when ever i needed them, jo was emailing me at 8pm to keep me informed. they are both a credit to the company. they were backed up by a very strong team.

Stephen · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

Thank you for taking the time to leave us this 5 star review Stephen, we really appreciate it. We will be sure to pass on your kind comments to both Jo and Jade.

5/5

Google

Despite many difficulties, a positive outcome was achieved in a polite, friendly manner. Would recommend Hayley for going the extra mile.

Carol · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

Hi carol, thanks for the kind words. We will pass on your regards to Hayley and the team and we wish you all the best for the future.

2/5

Google

It is very unfortunate I have to give a bad review after a good moving in process. I moved in to a house with jo in January she was very accommodating and very easy to speak to. everything was sorted very quickly with no problems at all and she was very professional. Moving out however has been an absolute nightmare. I began speaking to the agents middle of July to get my deposit back at the end of the month when I moved out. (with the landlords permission and approval). They will just not give my money back, even though I was promised my deposit returned at the start of the month they have promised 4 dates that they will give it back to me and have not done it every time and not even called to let me know. every time I call them up they make an excuse and promise a new date and fail to deliver every time. we are now on the 19th of august and they still have not returned my deposit. its a shame that the standard they give to moving in isn't the same as the aftercare or when you leave the deposit. I am gutted as the team I dealt with at the start where so good. I have been waiting for my money for a month now and especially in this time where money is tight is not fair on the customer at all.

Dan · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

I am so sorry to hear this Dan! I will pass this feedback onto our Lettings Department and if not already resolved will get someone to get in touch with you

5/5

Google

Rating only, no written review.

Amy · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

Thanks for the 5 star review!

5/5

Google

Rating only, no written review.

Gemma · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

Thank you for the 5 star review!

5/5

Google

Jo and Jade have been brilliant!

Krisha · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

Thanks for taking the time to leave us a great review Krisha, we really appreciate it.

5/5

Google

I wish to give a BIG shout out to Jo Costin! Whilst selling our flat, Jo has kept us updated on a daily basis, and as the process stalled she exhibited tenacity and determination in bringing the deal to a conclusion. Today we finally exchanged, I cannot thank her or commend her highly enough. Everyone needs a Jo in their corner when selling a property!

Sharon · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

Thank you for your 5 star review Sharon, we are so pleased to hear such lovely comments and ones that shall be passed onto Jo. Congratulations on the exchange!

4/5

Google

We used Marriotts to sell our property to relocate to a different area. The staff worked hard to get us where we needed to be and Jo managed to see the purchase through successfully despite some delays. We are very grateful to everyone that worked on our sale and would us Marriotts again

Eleanore · 9 June 2021 · Thomas Morris Royston

Agent replied · 9 June 2026

Thank you for taking the time to give us your feedback Eleanore, we really appreciate it. We are pleased to hear of your positive experience with Jo and will be sure to pass on your kind words.

5/5

Google

Ben showed us around a property nearby and although we felt that property wasn't for us, Ben was so professional throughout the viewing, he knew his stuff and was able to answer our questions no problem and he was genuinely a pleasure to talk to! Would highly recommend

Zoe · 8 June 2021 · Thomas Morris Huntingdon

Agent replied

Hi Zoe - Thank you very much for your comments about Ben. and your offer to recommend

5/5

Google

As first time buyers we could not fault the service and professionalism provided by the Thomas Morris St Ives team, especially Dan. He answered all queries we had so promptly and efficiently, we knew we had made the right decision. I have recommended the team to friends who are also looking to purchase their first homes and will continue to do so. I have no doubt in my mind that when we come to sell and move on in the future, we will definitely sell through them. Thanks guys!PositiveResponsiveness, Quality, Professionalism, Value

Gemma · 2 June 2021 · Thomas Morris St Ives

Agent replied · 1 June 2024

Thank you very much Gemma! All of the team will be really happy to read your review. We look forward to helping you again in the future!

5/5

Google

Tom came and valued our property just before lockdown so it has taken a little longer to get a sale agreed. He was very responsive to any contact and has made the process of selling the property very straightforward. …

John · 1 June 2021 · Thomas Morris Royston

Agent replied · 1 June 2026

Thank you John for your kind words, they are rally appreciated. It was a real pleasure to find you a buyer at such a difficult time.

5/5

Google

We used Tom from TLC Properties to sell our big, Edwardian townhouse in the centre of Harrogate because we liked him as a person, and because he was very knowledgeable about the market. We had two offers within a few days of each other and Tom gave us some fantastic advice to manage the situation. He was very patient, understanding, open and honest the whole way through the marketing, the show arounds and the sale process and he always kept us calm and positive when we were worried about anything. He definitely knows his stuff and you really couldn't wish for a nicer estate agent!

Rachael · 1 June 2021 · Thomas Morris Royston

5/5

Facebook

Oh wow, what an amazing company to deal with...Joe in the Ramsey branch worked above and beyond all expectations for us and we are pleased to say, we shall be picking up the keys today....Joe, you are a real credit to Thomas Morris, You clearly love the job you do and it shows with the way you deal with things....From the bottom of my heart, we thank you.

Nikki · 29 May 2021 · Thomas Morris St Neots

5/5

Google

Professional, extremely friendly, very helpful and always ready to help

Paula · 27 May 2021 · Thomas Morris Huntingdon

1/5

Google

Still waiting to view as our viewing slot was changed twice so far, third time lucky ?🤞 …

Katie · 27 May 2021 · Thomas Morris Huntingdon

5/5

Google

Great service from Mel! Sold my house very quickly and professionally!

Richard · 27 May 2021 · Thomas Morris Huntingdon

1/5

Google

Never got back to me now almost.4.daus have called 3 times and email once so cannot comment on how they are as.did not even get a response

Jacqueline · 27 May 2021 · Thomas Morris Huntingdon

Agent replied · 27 May 2026

Hi Jacqueline, sorry to hear you think no one has got back to you, I can assure sure this definitely not the case. If you could please bare in mind we are working from home at the moment & do encourage customers to leave voicemails or email us, having checked our records Jacqueline we don’t have any enquiries etc under your name. Please do feel free to email me on: mel@glowhomeslettingandsales.com & I would be more than happy to speak to you direct regarding your comment, Kind Regards Mel

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards: Thomas Morris, Ramsey won Platinum; Thomas Morris, St Neots won Platinum; Thomas Morris, St Ives won Platinum; Thomas Morris, Huntingdon won Gold; Thomas Morris, Royston won Gold; Thomas Morris, Biggleswade won Gold.

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