Trusted Agent profile Β· Cambridgeshire, Hertfordshire and Bedfordshire

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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

β˜…β˜…β˜…β˜…β˜… Excellent

3,932 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,932 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,806

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters Β· videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris Β· 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,751 reviews on Google only. Show every review

5/5

Google

Absolutely superb service from Joe and Julie at the Ramsey office. Took all the responsibility for marketing, contact with potential buyers, viewings etc. We literally didn't have to chase a thing. Joe went above and beyond, providing advice and support to us as we haven't sold a house before and haven't bought one for 25 years. If you are looking to sell a property in the Ramsey area, be nice to yourself and use these guys!

A Β· 14 April 2021 Β· Thomas Morris Ramsey

Agent replied

Hello Alex & Ben - What a lovely review and recommendation... THANKS!

5/5

Google

Julie was amazing from start to finish. She arrived before our scheduled meeting and we were greeted in a manner which I can only describe as very very professional. She gave us the pros and cons of the property we were viewing and left us with an overall good feeling. She is definitely an asset to Thomas Morris.

A Β· 14 April 2021 Β· Thomas Morris Ramsey

Agent replied

Thank you very much Manny - we certainly see Julie as "... an asset to Thomas Morris..." and I'll let her know about your review!

5/5

Google

We sold our house using Thomas Morris and are delighted with the service. Viewings were arranged and managed with no fuss. Communication was excellent at all stages of the sale, nothing was ever too much trouble. The staff have excellent local knowledge and experience, cannot recommend them highly enough. Julie and Joe are a credit to the company and Ali was brilliant too. Thank you all!

A Β· 14 April 2021 Β· Thomas Morris Ramsey

Agent replied

Thank you Emma for leaving this review and 5 star rating - I know that Joe, Julie, Ali and the team will really appreciate it

1/5

Google

i would keep away from this company they say they would ring u back and never do hear from them wose one ive been to

X58evo2 Β· 11 April 2021 Β· Thomas Morris Royston

Agent replied

So sorry to hear about your experience. I can only apologise!

5/5

Google

Absolutely superb service from Joe and Julie at the Ramsey office. Took all the responsibility for marketing, contact with potential buyers, viewings etc. We literally didn't have to chase a thing. Joe went above and beyond, providing advice and support to us as we haven't sold a house before and haven't bought one for 25 years. If you are looking to sell a property in the Ramsey area, be nice to yourself and use these guys!

Alex Β· 8 April 2021 Β· Thomas Morris Ramsey

Agent replied

Hello Alex & Ben - What a lovely review and recommendation... THANKS!

5/5

Google

Andrea and the team sold our home in Bevington Way in 10 days. They did a great job and I really appreciated being kept in the loop by Sales Progressor Jenny. Thank you guys, for making what can be a stressful experience, a smooth one! (This is Emma, using my sons account!)

Bear0 Β· 1 April 2021 Β· Thomas Morris St Neots

Agent replied

Hey Emma - thanks for your comments, for leaving a review ( on your son's account! ) and for the 5 star rating! So glad we could help.

5/5

Google

Super service from Caroline and the team at the Huntingdon office. Very professional and communicative so thank you 😊

A Β· 15 March 2021 Β· Thomas Morris Huntingdon

Agent replied

Emma - thank you for taking the time to share your views of Caroline and the Huntingdon team - I'll let them know your thoughts.

5/5

Google

Friendly, helpful and professional. I would thoroughly recommend Thomas Morris.

A Β· 15 March 2021 Β· Thomas Morris Huntingdon

Agent replied

Thank you Ella - I'll make sure that the Huntingdon team are made aware of your review!

5/5

Google

Excellent service, were always there to help me every step of the way on my house sale.

A Β· 15 March 2021 Β· Thomas Morris Huntingdon

Agent replied

Thank you very much Peter - I'll make sure the team in Huntingdon are informed about your rating and comments.

5/5

Google

I was a first time buyer so very nervous about taking the leap to buy a property. The staff at the Ramsey branch of Thomas Morris were so helpful, friendly and professional at all times! They really couldn’t of done any more to aid my purchase, which due to the quality of their work, went through very quickly! If I were to look at selling the house or carrying out another purchase in the future I would certainly use Thomas Morris again. Thanks again for all your help!

A Β· 15 March 2021 Β· Thomas Morris Ramsey

Agent replied

Thanks Barnaby! As a first time buyer your review means a lot to us. I'll make sure that the Ramsey team are made aware of your review.

5/5

Google

We are so pleased that we used Thomas Morris Sales & Lettings Ramsey and can't recommend them highly enough. Joe was very approachable and kept us informed of developments every step of the way. If he ever wasn't available, other team members were quick to act as needed. We had one sale fall through, but Joe and the team were so supportive and proactive in finding a new buyer. We really felt they were with us throughout the whole process which made it so much less stressful than it could have been.

A Β· 15 March 2021 Β· Thomas Morris Ramsey

Agent replied

Hi There Chris - I'm so pleased that Joe and the team at Ramsey were able to find you another buyer. Thanks also for the 5 Star review!

5/5

Google

I can’t fault the level of customer service I received from Thomas Morris (mainly Jen, who was my main point of contact) who dealt with the process of me and my partner who bought our first new home within the local area moving from London it wasn’t easy due to the distance and was kept in the loop with consistent updates via email and phone calls as the person in the middle they did a great job of communicating between both parties to provide the correct information at all times. If you are buying a house in the local area I would highly recommend using Thomas Morris, I know I will when it comes to selling this property in the future. Thank you for all your help and support especially during these tough times it goes to show Thomas Morris and team can cope with a challenge whilst providing exceptional service.

Peter Β· 14 March 2021 Β· Thomas Morris Biggleswade

Agent replied

Cheers Peter - we appreciate your review

5/5

Google

Superb service from all the staff at Thomas Morris, St Ives. Totally professional, they sold our house in a week. Excellent value for money. Highly recommended for sellers and buyers.

Nick Β· 11 March 2021 Β· Thomas Morris St Ives

Agent replied

Thank you Nick. I 'm particularly pleased that you feel the St.Ives team provided... " Excellent value for money. "

5/5

Google

In an industry where service levels are not always consistent Thomas Morris demonstrated they are delivering at a higher level than many. Special mention of Robert and Gemma who were are main contacts throughout the process and responded to all queries and calls in a professional and timely manner.

Nigel Β· 28 February 2021 Β· Thomas Morris St Ives

Agent replied

Hello Nigel & Liz - Thank you for your post and 5 star rating. I'll ensure that Gemma, Robert and the rest of the St.Ives team see you comments.

5/5

Google

A really good experience working with Thomas Morris, Joe and the team were friendly and patient and made sure I was well informed every step of the way. As a first time buyer it really put my nerves at ease Would definitely recommend

Kristopher Β· 20 February 2021 Β· Thomas Morris Ramsey

Agent replied

Thank you Kristopher - Joe and the team will be delighted to see you post.

5/5

Google

Thomas Morris provided an excellent service when selling my elderly mothers house. They kept up informed of the progress of the sale and we’re extremely helpful throughout the whole process. I would definitely use them again and would recommend them to friends.

Erroll Β· 20 February 2021 Β· Thomas Morris Ramsey

Agent replied

Hi Erroll - We're delighted that you appear to be so happy with the service you received. Thank you for posting AND for your 5 star review!

5/5

Google

Would highly recommend Caroline and the team at TM Huntingdon. Always professional, responsive and made the entire process as stress free as possible - whilst also supporting last minute time pressures related to the move.

A Β· 13 February 2021 Β· Thomas Morris Huntingdon

Agent replied

Thank you very much Chris. I know that Caroline and the rest of the team at Huntingdon will really appreciate your comments as well as your 5 Star rating.

5/5

Google

Without a doubt Joe at Thomas Morris was key to the success of us buying our dream house. After a shaky start (nothing to do with him) he picked us up as a client and hand held us all the way through the process. He chased solicitors, worked on his day off and managed a meeting between all parties. A great agent and one that I would recommend whole heartedly.

Clare Β· 6 February 2021 Β· Thomas Morris Ramsey

Agent replied

Thank You Clare - I will pass on your comments to Joe and thanks for your offer to recommend us!

5/5

Google

Thomas Morris were really supportive and great communicators throughout the house buying process. Jemma was so helpful and constantly kept me up to date. Would highly recommend.

Jonathan Β· 19 January 2021 Β· Thomas Morris St Ives

Agent replied

Jonathan - Many thanks for your kind comments about Jemma and the team at St.Ives. I know that they will really appreciate the feedback.

5/5

Google

Having bought our first home in 2019 I would highly recommend using Thomas Morris and me and my wife are in communication with Paul Blake to potentially acquire a buy to let for our future. These guys are very thorough and professional and highly recommend using them. M&M

Matthew Β· 8 January 2021 Β· Thomas Morris St Ives

Agent replied

Thank you for your review Matthew - I'll make sure that Paul and the team are aware.

4/5

Google

Rating only, no written review.

Sarah Β· 17 December 2020 Β· Thomas Morris Biggleswade

Agent replied

Thanks Sarah

5/5

Google

Sean at TM in Ramsey has been amazing throughout this whole process. His customer service is second to none, hes honest, friendly, has kept me updated and answers all my questions quickly. When I lost all hope in selling my place he came out the next day to have a chat and gave me options that I never knew were available, and gave me so much more confidence in moving. Its a stressful process to buy and sell a property and he has done everything he can to make it a smooth and easy ride. Cannot recommend enough.

Suzanne Β· 20 November 2020 Β· Thomas Morris Ramsey

Agent replied Β· 20 November 2023

Hi There Sooz M - BIG Thanks for such a detailed review. Sean will be delighted!

4/5

Google

Rating only, no written review.

Insufficientfunds Β· 18 November 2020 Β· Thomas Morris Biggleswade

Agent replied

Thanks for the rating - we appreciate it!

1/5

Google

My husband and I were very keen to view a bungalow on Ashbeach Drove to purchase. Called 3x on the same day as was promised a call back for a viewing.This was 7th Nov. To this day we had no form of contact from you. We have our property to sell to relocate so we are not time wasters. I hope your vendor knows what a bad service you provide.

Michaela Β· 16 November 2020 Β· Thomas Morris Ramsey

Agent replied

Oh Dear Michaela - I'm so sorry that on this occasion we have not performed to our usual high standard,. I can only apologise on behalf of the Ramsey team.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,152 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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