Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on five platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,755 reviews on Google only. Show every review
1/5
GoogleDreadfully unprofessional, Amit doesn't know what he is doing at all! He offered me a viewing for an already let property. Also Amit sent me someone else's property enquiries. Clueless!
Hi Natasha - so sorry that you were unhappy with how you were treated. This should not have happened and I can only apologise.
1/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleRating only, no written review.
5/5
GoogleHighly professional and friendly, always happy to answer our queries no matter how daft they may have been!
5/5
GoogleWe have had very positive experience with Oulsnam Bournville team, they were open, honest and reliable which made a huge difference for us and made the whole process less stressful and more successful
5/5
GoogleWhat I particularly appreciated from Robert Oulsnam's Bournville office was the personal service I received. At times of stress during the house selling and buying process the staff always offered a symapethtic ear and went out of their way to offer practical help and support. The service provided was both personal and thoroughly professional throughout.
5/5
GoogleOulsnam Bournville was very supportive helping me sell my late mother’s flat following the first lockdown. They gave good advice and great value for money. Even when things became more complicated Sam was always there to help and keep me updated with a smile on her face. Thank you
5/5
GoogleI can’t rate Rachel, Samantha and the team at Oulsnam Bournville highly enough - I would give them ten stars if I could. They did everything that they said they would and more. They sold my home in King’s Norton very quickly while I was going through health problems and a divorce, and were great at communicating with me and my ex-husband throughout. Feedback from viewings was prompt and very helpful. Once the sale was agreed, Samantha kept on top of everything and managed to get us over the various hurdles that accompany any property transaction. I thought that they were incredibly professional, kind and compassionate whilst also absolute experts on the local market. Using a traditional estate agent is most definitely worth it for a stress-free experience, and if you’re selling in King’s Norton/Bournville, these ladies are the very best.
5/5
GoogleWe sold and bought a house through Oulsmans. From our first enquiry to a friendly follow up at the end of the process Oulsmans have gone above and beyond to provide both an accurate and friendly service. They fielded questions with speed and honesty while helping set us at ease with an often complicated process. The Bourneville Team are an asset to the wider Oulsman network.
5/5
GoogleRobert Oulsnam .mature and serious estate agents. Honest with customers. I personally recommend Robert oulsnam and company. Best place to sell and buy your property.
5/5
GoogleExcellent service throughout the process and very professional. Robert Oulsnam representatives kept me informed throughout the process and were excellent at getting viewings. They also communicated with me often daily to keep in touch about the next steps. They also worked well with our chosen solicitor. We would thoroughly recommend Robert Oulsnam Bournville and pleased we chose them to sell our house.
5/5
GoogleRacheal and Samantha really understood our search and never pressured us but were always ready to respond rapidly on our behalf and support us through our sale and purchase with professionalism and experience.
5/5
GoogleGreat experience with Robert Oulsnam, will be using them to sell this property when the time comes. They were very friendly and profressional, excellent customer service and were great at keeping me in the loop with regards to the chain for my transaction. Lovely staff, would definitely recommend.
5/5
GoogleVery pleased with the service provided by Robert Oulsnam, always quick to respond and aided in moving the purchase forward.
5/5
GoogleIf you're looking for an estate agent to sell your home, i would strongly recommend Oulsnam. As someone that has been looking for a house, i have been really impressed with Oulsnam. They have been the most proactive at sending out property match information (the only agents to have done so despite registering with multiple). They have been knowledgeable about all properties we have seen with them and always followed up with a phone call afterwards and again if we hadn't discounted a property initially. All without being pushy. If we were to sell in the area later on, i would choose Oulsnam given recent experience.
5/5
GoogleTerrific experience with the Bournville branch of Robert Oulsnam. They are always willing to do a bit of chasing up and down the chain to keep things moving. Becky dealt with most of my purchase enquiries and she was extremely professional and proactive right from viewing our purchase to completion day. If I ever buy a property again I hope Oulsnam are the agents!
5/5
GoogleProbably the best property consultant out there, capable of achieving outstanding results in unique and innovative ways. If you are thinking of selling your property, this is the place to go. Recommending with both hands!
5/5
GoogleWorking with Simon over recent years has been a wonderful experience. He is the consummate professional and his enthusiasm and marketing flair has consistently raised the standards of estate agency. If you are looking for a service that is truly bespoke to you and your home then you cannot go wrong with this outstanding gentleman at the helm of your move.
5/5
GoogleTook time to keep us updated of the progress and also acted as a mediator between us and the buyers, which brought instant answersPositiveResponsiveness
Hi Henry - that's very kind of you... THANKS!
5/5
GoogleWe used Thomas Morris for our sale and found them excellent. They were responsive, marketed the house very effectively, and were a pleasure to deal with, being both personable and professional. What really set them apart was the effort they put into keeping everyone up to date and chasing things up through conveyancing: in a difficult time, it made all the difference.PositiveQuality, Professionalism
Hi Jonathan - Great to hear your thoughts about the team at St.Neots and that their efforts "... made all the difference." Thank you
5/5
GoogleJemma was absolutely amazing. We had a very difficult chain and I genuinely believe without her efforts we wouldn't be in our new house. Thank you so much! Andy, Helen, Ava and Lola.PositiveResponsiveness, Quality, Professionalism, Value
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
