Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,936 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,936 reviews on four platforms, rated 4.7 out of 5 overall.
3,810
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,755 reviews on Google only. Show every review
5/5
GoogleHaving been let down by another and well known agent, the Ramsey office stepped in & displayed an excellent and speedy resolve to our dual property sale, delighted with the result, 5 Stars well earned.
Thank you James - I'm pleased that we could help!
5/5
GoogleA massive thanks to Joe , Alex and the entire Ramsey team. Outstanding service provided from start to finish, very happy we chose them to find and quickly secure our forever home during these difficult and busy times.
And a massive thanks to YOU Peter for taking the time to post your thoughts. I'll let Joe and the Ramsey team know.
5/5
GoogleI was not a lover of estate agents, along with much of the population but I have been very favourably impressed with the staff in the Ramsey office. Requests have been answered quickly and everyone has been most helpful and pleasant. Thank you all for your help.
Hi Kate - Great to hear that your recent experience with our Ramsey team may have altered your view of estate agents and thanks for the review!
5/5
GoogleExcellent agency with professional and helpful staff. A refreshing change! Thanks to Jo, Julie and the rest of the team
Thank you Richard - I know the team at Ramsey will be delighted to see your rating and comments.
5/5
GoogleWe'd like to thank the staff at Thomas Morris Ramsey for their professionalism during our house moving experience. They have been prompt and responsive throughout the process which has not always been easy. No question is too small and they pay attention to the detail. We would certainly recommend their services.
Thank you Anne - I know that the Ramsey team will appreciative your comments and FIVE star rating.
5/5
GoogleVery professional and first class service, great communication and always on the ball
Thank you Aldo!
5/5
GoogleRating only, no written review.
Thank you for your 5 Star review Ian!
5/5
GoogleThey were amazing! Very quick come back with all enquiries I had! Julie is the most amazing person I ever know! If you don’t have a Julie in your life please contact her! I am very happy with them! Highly recommended
Hello Florina and thanks for your 5 star rating and fantastic comments! I will let Julie and the rest of the Ramsey team know your thoughts.
5/5
GoogleSarah Mercer (mortgage advisor) was so helpful when I bought my first property three years ago that I sought her out again when looking to move. She goes above and beyond to solve even the smallest issues, and is always quick to respond to any queries. Sarah is lovely to work with, and I would fully recommend her services.
Thank you Alice - I'll make sure that Sarah and her Ramsey colleagues are aware of your review.
5/5
GoogleI spoke to Julie in the sales department who could not have been more helpful when we wanted to book a viewing. She is without doubt a different type of estate agent, she actually cares about you and appreciates it's the most important purchase of your life. She offered me some fantastic advice and really helped us.
Hello Elena and thank you for taking the time to post your thoughts and rating on your experience with Thomas Morris at Ramsey - particularly with Julie. I'll make sure that they are made aware.
5/5
GoogleJoe and the team are great! We sold and bought via Thomas Morris, and have been very impressed with the service from the Ramsey branch. Thank you for all of your support.
He There Bethan - Firstly, THANKS for buying AND selling through our Ramsey office! Also THANKS for your review and 5 Star rating.
5/5
GoogleSarah was great at giving us support with our mortgage. She was very approachable and friendly. She kept me informed at every stage of the process. Would highly recommend Sarah to support with mortgage applications.
HI Emma - Many thanks for taking the time to leave a review. I know that Sarah and the team at Ramsey will appreciate your kind words.
1/5
GoogleSent me to an interview that they couldn't even set up properly. The employer was not expecting me and the interview did not happen as the required person was unavailable. ZERO follow up afterwards from Macdonald & Company. Hopefully the …
Hello S, We're sorry to hear of your experience and the inconvenience it caused. We take … More
3/5
GoogleRating only, no written review.
3/5
GoogleRating only, no written review.
1/5
GoogleJeremy Wright, the so called 'director' is absolutely useless. He emails you saying you have been shortlisted for a job and asks if you have any questions then do not hesitate to get in touch...then he refuses to responds to any of his emails, phone calls or voice mail messages. he just can't be bothered obviously. USELESS COMPANY, AND TIME WASTERS! DO NOT BOTHER WITH THEM.
Hi James, We would have liked to get in touch following your review, however, we have no record of you from your display name and you are not on our candidate database. If you'd like to provide more information, please contact us by emailing: connect@macdonaldandcompany.com so we can investigate your comments further.
5/5
GoogleThomas Morris have been a pleasure to work with. All members of the team have been efficient, communicative and friendly throughout. As a client you look to be taken through the sale /purchase process in an efficient and timely manner, not knowing if this will happen in reality. With Thomas Morris the journey has been excellent. Our main contact has been Sophie who clearly understands the market, is friendly, reliable and has always understood our requirements and worked to meet them. Courteous at all times she has, throughout, kept us up to date with house viewing feedback, potential house purchases and all related matters - a true professional. A first class service all round. We would strongly recommend.
Hi There John - Firstly thank you for posting such a detailed review regarding you experiences with Sophie and the St.Neots team. Your comments are really appreciated. Secondly, thanks for the FIVE star rating!
5/5
GoogleWe have been using Spoke on behalf of the agencies that we work with to advertise listings and have had nothing but incredible feedback from all agents using it.
4/5
GoogleGreat exposure and brand awareness in a one-stop package. Enquiries are well qualified. A little more tweaking and a commercial feature being available to the agent would make the system perfect.
5/5
GooglePhenomenal system with all the details you need and none of the fuss you don't . Great results, great interface, and a great product. Highly recommend as the backbone of any advertising campaign.
5/5
GoogleExcellent product - easy to use and delivers outstanding results. Detailed dashboard shows how each campaign performs and ROW. Staff are excellent (Thank you Mark) and onboarding process was very straightforward. Would highly recommend.
5/5
GoogleThe Siteloft team have been instrumental in developing 2 websites for us. The were responsive, cut through the IT language and provided us with the after support to make it perfect. Shout out to Rohan who made it all happen! Thanks Team
5/5
GoogleVery user friendly website with a great support team. Our office is seeing some great web results since using Spoke
5/5
GoogleJust started to use as known others who have recommend Spoke to me. WOW just the best. Easy to use with outstanding results. No need to waste money on generic advertising now getting great results with Spoke. SIMPLE AND EFFECTIVE ! Also great communication from Spoke, specifically Erica, providing continuous support and following up with myself providing information to how I can achieve the best results. Wish I could give 10 STARS!!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
