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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,951 reviews across 6 offices and 5 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,951 reviews on five platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,806

Reviews on Google

All 6 offices

Facebook logo

4.6 / 5

98

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

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Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2026, 2022, 2020, 2019, 2018.

EA Masters by year, 2022 to 2018

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2023, 2021, 2019, 2017.

RAN Awards by year, 2023 to 2017

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards
ESTAS

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2019, 2018.

ESTAS awards by year, 2019 to 2018
  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England
  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2023, 2022, 2021, 2019, 2018, 2017, 2016, 2015.

Negotiator Awards by year, 2023 to 2015

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

Reviews on Google

Showing 3,751 reviews on Google only. Show every review

5/5

Google

Had a great experience with Lenne whilst looking for a house, we had been disappointed with the lack of information other estate agents new about the properties they were selling and felt a bit awkward walking around. But with Lenne she was very knowledgeable, extremely friendly, with no pressure!

Victoria · 10 May 2026 · Thomas Morris Huntingdon

Agent replied · 17 May 2026

Thank you so much for your lovely review, Victoria 😊 I’m really glad you felt comfortable and well looked after during the viewing process. Buying a home can feel daunting enough without feeling pressured or left guessing, so it means a lot to hear that my approach made a difference. I always believe people deserve honest answers, plenty of information, and the space to properly picture themselves in a home, so your feedback truly means a lot. Lenne

5/5

Google

Known Jack Rogers since he was a kid from Stratton, valued my parents home , he’s still got that cheeky confidence and knows everything there is to know , legend in the game would definitely recommend!

Craig · 10 May 2026 · Thomas Morris Royston

Agent replied · 10 June 2026

How wonderful to hear about your long-standing connection with Jack Rogers! It's always special to work with someone who brings a mix of confidence and expertise to the table. Thank you for recommending him so highly, legends like Jack are truly a valuable find in the real estate world!

5/5

Google

I dealt with Jack Rogers - absolute legend - easy to deal with and abit of a geezer- made things easy for me and my partner dealing with someone so real - thanks Jack

Lewis · 10 May 2026 · Thomas Morris Royston

Agent replied · 10 June 2026

Thank you for your kind words about Jack! We are thrilled to hear that he made your experience easy and enjoyable. We pride ourselves on providing genuine and helpful service to all our customers. Thank you for choosing us, and we look forward to assisting you in the future!

5/5

Google

Rating only, no written review.

Dave · 9 May 2026 · Thomas Morris Royston

Agent replied · 12 May 2026

Thank you so much for the 5 star review David, it really does mean a lot! It was an absolute pleasure helping you through the buying process and seeing you complete on your new home yesterday. I’m so pleased we were able to help you find your dream home and I wish you all the very best for this exciting next chapter. Thank you again for putting your trust in EweMove Telford West and for your support throughout the journey!

5/5

Google

Sam and Jay were really helpful throughout the process from start to finish.

Botan · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for your review, we will be sure to share your kind words with Sam and Jay!

5/5

Google

Bria Mitchell has been brilliant has sold my mother's house and also find a beautiful bungalow for her. She has got good communication and has been very patient with her for the …

Susan · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for your kind feedback. We are delighted to hear that Bria provided excellent support throughout both the sale and purchase, and that your mother was well looked after. Your comments are greatly appreciated!

5/5

Google

Good service from Josh, professional, informative and efficient. No complaints, would definitely recommend.

Lorenzo · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for the recommendation! We will make sure that your kind words are shared with Josh.

5/5

Google

During my recent property viewing, David guided me through the house. He was courteous, professional, and highly informative, making the visit very positive. Thanks David.

Emma · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for your kind feedback. We’re pleased to hear you had a positive viewing experience. We appreciate you taking the time to share your comments.

5/5

Google

Dave supported me on a viewing and was so reassuring and answered all my questions. He was confident and helpful and engaging.

Kate · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

We’re pleased to hear you had a positive viewing experience with David! Thank you for your feedback.

5/5

Google

Had a house viewing with Dave and was so impressed with his knowledge, professionalism and friendliness. Thoroughly recommend!

Elizabeth · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for your kind feedback. We are so happy that you had a great viewing!

5/5

Google

Supportive and explaining every process clearly

Ngozika · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for the rating. We greatly appreciate your feedback.

5/5

Google

Rating only, no written review.

Kam · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for your rating!

5/5

Google

Rating only, no written review.

Angela · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

Thank you for your rating!

5/5

Google

Very helpful and responsive staff

Anthony · 8 May 2026 · Thomas Morris Biggleswade

Agent replied · 8 June 2026

We are pleased to hear this, thank you for your feedback!

5/5

Google

The team at Thomas Morris (especially Alex) have been so helpful and supportive during the sale of my late Father's property. I cannot fault their service in anyway. I would absolutely recommend them. Fantastic professional support and service.

Jackie · 6 May 2026 · Thomas Morris Huntingdon

Agent replied · 7 May 2026

Really appreciate you taking the time to leave this review of Alex and the Huntingdon team. Best wishes for the future

5/5

Google

They manage a letting for me. I'm reviewing Sheetal Shah just now, who handles tenant handovers for me. Always friendly & professional. Experienced, knowledgeable & generally on-it. Communicates well. Recommended.

Colin · 6 May 2026 · Thomas Morris St Ives

5/5

Google

Sam Gough was fantastic. Really personable, helpful and listened to me. It was a great experience and I would highly recommend Sam.

Marcia · 6 May 2026 · Thomas Morris Huntingdon

5/5

Google

I am so grateful to every member of staff at Thomas Morris St Ives. They were exceptionally kind and courteous during the sale of my house. They had my best interests at the forefront and the Sales Progressor, Alison, was amazingly patient, positive and reassuring when it became stressful for me due to delays through no fault of Thomas Morris. I thoroughly recommend them.

Gillian · 5 May 2026 · Thomas Morris St Ives

Agent replied · 7 May 2026

Thank you for your kind words Gillian, Alison and the whole team will be very pleased. Thank you for your valued business and all the best for the future in your new home

5/5

Google

Thomas Morris have done an exceptional job at selling my house it has been a very long journey, I would like to give a special mention to Alison Campbell‑Saunders she is amazing at her job kept me up to date all the way through the process, listened to my rants and stayed professional she is an absolute asset to Thomas Morris thank you.

Paul · 5 May 2026 · Thomas Morris St Ives

Agent replied · 13 April 2026

Thank you for taking the time to leave us such a positive Paul, Alison and the team at St Ives will be delighted with your kind words. Thank you again for your valued business and best wishes for the future

5/5

Google

Kayleigh was incredibly helpful throughout the process, especially with arranging the viewing and keeping communication flowing smoothly afterwards. She stepped in seamlessly while the senior branch manager was on annual leave and handled everything with clarity, professionalism, and efficiency. Thank you We would definitely use TM again and would happily request Andrea or Kayleigh to manage our sale.

Katlyn · 5 May 2026 · Thomas Morris St Neots

Agent replied · 7 May 2026

Thank you Katlyn, we really appreciate you taking the time to leave us a review and for the recommendation. We're delighted that the service level delivered warranted this

5/5

Google

There must be many people that praise and remark on what a great and helpful team are at Thomas Morris branch at his branch are. But WE ARE truly thankful for all the help and advice we have had from Liam regarding our purchase of a house. He really is an outstanding person.understanding every question we have put to him,always got time to listen and giving back a caring and professional answer. We cant thank you enough Liam. Not forgetting Robbie who is also very helpful and obliging when we've had questions. Thank you all. David &Mary Jones.

David · 5 May 2026 · Thomas Morris St Neots

Agent replied · 7 May 2026

Thanks for the detailed 5 star review of our St Neots team David, very much appreciated.

2/5

Google

I had a very disappointing experience with Thomas Morris and wouldn't use them again. ​ I ended up conducting one and a half viewings myself. On one occasion, our first viewing I had to do myself entirely, at which it was claimed the viewer came at the wrong time, but the viewer claimed otherwise; on another, the agent was stuck in traffic, and I had to conduct the first half of the tour myself. ​ Next, their follow-up with potential buyers was incredibly poor. It appeared they would give up after just two missed calls. I know this because I also experienced their service as a buyer in the same area. It is telling that after months of stagnation, a buyer was only secured the day before my notice period with them expired. This I think is my fault for not thinking about that before choosing them. ​ The most frustrating part was the lack of transparency regarding their commission. During initial negotiations, I explicitly stated they needed to match a competitor’s offer, which was a percentage based on the final sale price. Instead, Thomas Morris buried a fixed fee in the contract based on the original marketing price. ​This was never explicitly explained to me verbally or in writing, and it resulted in a higher charge despite the house selling for less than the guide price. I feel this was a deliberate lack of transparency, but I guess it was my fault for both not reading the fine print, and for assuming the figure in my contract was just an illustration and that they were negotiating in good faith. The only good point was the in house sales progresser, and the staff overall being friendly and pleasant to deal with for the most part. But all the rest means I can't recommend them. They did sell the house which nets them a star.

Liam · 5 May 2026 · Thomas Morris St Neots

Agent replied · 22 April 2026

Thank you Liam for your honest assessment of your experience with our team at St Neots. We would be very keen to learn more about this in order to avoid similar situations in the future. Please do feel free to contact Paul Saunders on 07734 423289 or paul.saunders@thomasmorris.co.uk

5/5

Google

I’ve had a really positive experience with Thomas Morris Ramsey so far, particularly with Kris who has shown me around a couple of properties. From the outset, he’s been prompt, well organised, and very easy to deal with. He made the whole process feel straightforward and stress-free, which is exactly what you want when viewing properties. What stood out most was how friendly and approachable he is, while still being incredibly knowledgeable. He was able to answer all of my questions confidently and gave honest, helpful insights without any pressure. It’s clear he genuinely cares about finding the right fit rather than just rushing things through, which makes a big difference. Overall, a great experience and I wouldn’t hesitate to recommend Kris and the team at Thomas Morris Ramsey to anyone looking for a professional and reliable service.

Allan · 5 May 2026 · Thomas Morris Ramsey

Agent replied · 22 April 2026

Thank you Allan, we really appreciate the positive comments about the service you received and the 5 star review.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

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