Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,951 reviews across 6 offices and 5 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,951 reviews on five platforms, rated 4.7 out of 5 overall.
3,806
Reviews on Google
All 6 offices
98
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
GoogleFirst class service from first contact to sale. Special thanks to Andrea for looking after us. I would definitely use Thomas Morris again in the future.
Thank you Keith - we really appreciate your comments and 45 star rating - I'll make sure that Andrea and the St.Neots team are made aware of your review.
5/5
GoogleWe recently had a viewing with Thomas Morris, went down very smoothly and was arranged quickly. I would like to thank Calum Weaver in particular for his positive attitude and professionalism while taking the time to show us around!
Thank you Igor - I will let Calum and the team know about your 5 star rating and kind comments.
5/5
GoogleWe had a great viewing experience with Christian last weekend. We are new to the area and he was very friendly, informative and helpful, and able to answer all the questions we had about the house. Unfortunately we didn't go ahead with the property viewed but would happily use Thomas Morris again.
R H - thank you. I'll let christian and the team know about your review.
5/5
GoogleWe had a viewing on Saturday 14th of May 2022 with Christian, he was extremely professional and knowledgeable about the property and although the property wasn’t right for our needs, I can’t thank him enough for all of his help and will certainly be viewing more with him in the future.
Hello Jamie and thank you for your comments about Christian. I will ensure that he sees your review and 5 star rating.
5/5
GoogleChristian showed us round a potential property during our recent search. He was very professional and helpful. We didn’t feel rushed and were able to take our time during the viewing. Thank you Christian and Thomas Morris in St Neots.
Hi Margaret and thank you very much for your kind words and 5 star rating. I'll make sure that Christian and the team are aware of your review.
5/5
GoogleFantastic service from Thomas Morris with sorting out a difficult and complex chain. Sophie has been wonderful throughout, we are so impressed with all that she has done to keep the sale and purchase on track.
Thank you Laura - your 5 star review and comments will really be appreciated by Sophie and the team at St.Neots.
5/5
GoogleWe have been using SMS works for about 3 years now. We send over a million messages per year informing people about critical services that they have been involved in or applied for (we don't send marketing messages) . SMSWorks is a mission critical services for us. In the last few years I struggle to recall their service ever missing a beat. At times we have had support issues and they have always been dealt with quickly, personally and professionally. These guys go the extra mile also. Due to a failing at our end we did not record some messages sent on behalf of one of our clients and as a result we could not produce the numbers required to issue an invoice. The guys as SMSworks could have easily say , "sorry, this is not possible" but they restored old backups for us so that they could retrieve the information. I am not sure why a couple of these reviews are low, but I see SMSWorks as a key supplier of ours, who delivers a very reliable service backed with personal and professional customer support.
5/5
Google5 stars aren't enough. Estate agents have rightfully earnt a poor reputation over the years and I have …
Thank you so much for your kind review David. We are delighted you are so happy with our service and so glad to help you and your family sell and move to your dream home for the future, it truly was a pleasure. Thanks again, Rob and Sally
5/5
GoogleRob & Sally recently helped me sell my house, not only was the service efficient but they were so professional and helpful throughout the entire process. They really went the extra mile and I can't believe how quickly my house sold! They made the whole process seamless and made a stressful time an enjoyable one! Thanks again!
Thank you for your kind review Emma. It was a pleasure to help you sell your home and we wish you all the best for the future. Rob and Sally
5/5
GoogleRating only, no written review.
Thank you for your 5 star rating David! Much appreciated! Rob and Sally
5/5
GoogleI viewed a house through Rob in Pontefract West Yorkshire. I put an offer in on the house (which i had done on 2 other properties through different companies). Rob was the only agent to actually call me and advise the status of the viewing …
Thank you for your kind review Melanie, hopefully we can secure you a property soon!
5/5
GoogleI have had a great experience with Thomas Morris and in particular with both Andrea and Jenny throughout the marketing and the help they gave after I accepted the sale offer. Jenny in particular was a massive help in keeping the sale moving and communicating between myself and the buyer. Really great service throughout and would happily recommend. Thanks!
Thank you for taking the time to leave a review Nichola - it really is appreciated. I will pass your comments on to Andrea and Jenny.
5/5
GoogleGreat service
1/5
GoogleThe Land Registry website is an absolute disgrace. I know because I have been using it for 15 years. After using it for several years I did actually make a formal complaint to LR about it and I was told that I was the only person who had complained. The 'login' facility does not work adequately.
5/5
YellProfessional, attentive and accommodating - 5*
We have recently sold our house with the St Ives branch and all I can say is it was definitely the right choice to have them as our selected agent. Professional, attentive and accommodating are the words that I would use for them and their service all-round. Would highly recommend the staff at the St Ives branch.
5/5
YellThomas Morris excellent estate agent
We had very good service from Thomas Morris, the flat too a long time to sell but Thomas Morris never faltered in their efforts to make a sale
5/5
GoogleLauren Rayner and Lucy thomas were extremely helpful throughout the process, in fact everyone at the Huntingdon branch were eager to help and very nice! There was also a lovely gentleman at front desk who helped me and my husband too, but I didn’t remember his name. The whole team are friendly and helpful, and quick to answer any questions
Thank you Kirsty - I'm so pleased that you were happy with the whole team!
5/5
GoogleI dealt with Sophie and she was absolutely fantastic from start to finish. Really helpful and informative, and was great at communicating with me every step of the way. Highly recommend
Thank you Lucy - i will make sure that Sophie and the team are made aware of you lonely review and 5 star rating!
5/5
GoogleBeing first time buyers we didn’t know where to start… we spoke with Ray Lang from Embrace FS about ability to obtain a mortgage. He showed incredible knowledge and demonstrated great patience…with many questions from us! He was able to get us a great deal. I will definitely be recommending Ray far and wide! During the purchase, Robert kept us updated regularly without fail. Great service. Thanks to both.
Thank you very much Paul. I know that Ray, Robert and the team from Royston will be very happy to read your post and accept your kind offer to recommend our services.
5/5
GoogleThomas Morris, Ramsey have been so helpful with our move! They have been very responsive and proactive in helping everything to move smoothly and as quickly as possible. Kris and Julie have been on hand every step of the way to answer any questions that we have.
Thank you Emma - I'll let Julie and Kris know about your post and 5 star rating.
5/5
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5/5
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5/5
GoogleI used Thomas Morris in Huntingdon. I am very pleased with the service provided especially from Simon who has been helpful. I would recommend him.
Hello Lucy and thank you for your 5 star rating and kind comments about Simon and the Huntingdon team. I will pass them on.
5/5
GoogleLauren and Lucy have been great in helping my husband and I with the process of getting our property finalised. We cannot thank them enough for being so polite, patient and thorough. Thank you for being great agents and couldn't recommend the company enough!
Thank you Abena - we really do appreciate your 5 star rating and comments, particularly with regard to our politeness and patience.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2026, 2022, 2020, 2019, 2018.
EA Masters by year, 2022 to 20182022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2023, 2021, 2019, 2017.
RAN Awards by year, 2023 to 20172023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2019, 2018.
ESTAS awards by year, 2019 to 20182019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2023, 2022, 2021, 2019, 2018, 2017, 2016, 2015.
Negotiator Awards by year, 2023 to 20152023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,164 reviews rated 4.6 out of 5, followed by Royston with 959.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
