Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,937 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,937 reviews on four platforms, rated 4.7 out of 5 overall.
3,811
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,756 reviews on Google only. Show every review
5/5
GoogleI viewed a house through Rob in Pontefract West Yorkshire. I put an offer in on the house (which i had done on 2 other properties through different companies). Rob was the only agent to actually call me and advise the status of the viewing …
Thank you for your kind review Melanie, hopefully we can secure you a property soon!
5/5
GoogleI have had a great experience with Thomas Morris and in particular with both Andrea and Jenny throughout the marketing and the help they gave after I accepted the sale offer. Jenny in particular was a massive help in keeping the sale moving and communicating between myself and the buyer. Really great service throughout and would happily recommend. Thanks!
Thank you for taking the time to leave a review Nichola - it really is appreciated. I will pass your comments on to Andrea and Jenny.
5/5
GoogleGreat service
1/5
GoogleThe Land Registry website is an absolute disgrace. I know because I have been using it for 15 years. After using it for several years I did actually make a formal complaint to LR about it and I was told that I was the only person who had complained. The 'login' facility does not work adequately.
5/5
GoogleLauren Rayner and Lucy thomas were extremely helpful throughout the process, in fact everyone at the Huntingdon branch were eager to help and very nice! There was also a lovely gentleman at front desk who helped me and my husband too, but I didn’t remember his name. The whole team are friendly and helpful, and quick to answer any questions
Thank you Kirsty - I'm so pleased that you were happy with the whole team!
5/5
GoogleI dealt with Sophie and she was absolutely fantastic from start to finish. Really helpful and informative, and was great at communicating with me every step of the way. Highly recommend
Thank you Lucy - i will make sure that Sophie and the team are made aware of you lonely review and 5 star rating!
5/5
GoogleBeing first time buyers we didn’t know where to start… we spoke with Ray Lang from Embrace FS about ability to obtain a mortgage. He showed incredible knowledge and demonstrated great patience…with many questions from us! He was able to get us a great deal. I will definitely be recommending Ray far and wide! During the purchase, Robert kept us updated regularly without fail. Great service. Thanks to both.
Thank you very much Paul. I know that Ray, Robert and the team from Royston will be very happy to read your post and accept your kind offer to recommend our services.
5/5
GoogleThomas Morris, Ramsey have been so helpful with our move! They have been very responsive and proactive in helping everything to move smoothly and as quickly as possible. Kris and Julie have been on hand every step of the way to answer any questions that we have.
Thank you Emma - I'll let Julie and Kris know about your post and 5 star rating.
5/5
GoogleI used Thomas Morris in Huntingdon. I am very pleased with the service provided especially from Simon who has been helpful. I would recommend him.
Hello Lucy and thank you for your 5 star rating and kind comments about Simon and the Huntingdon team. I will pass them on.
5/5
GoogleLauren and Lucy have been great in helping my husband and I with the process of getting our property finalised. We cannot thank them enough for being so polite, patient and thorough. Thank you for being great agents and couldn't recommend the company enough!
Thank you Abena - we really do appreciate your 5 star rating and comments, particularly with regard to our politeness and patience.
4/5
GoogleRating only, no written review.
Thank you Steve - we genuinely appreciate your 4 star review and will try to make it 5 stars next time!
5/5
GoogleI work with Katy and her team as we supply them with a technology platform and they are an absolute pleasure to deal with. It is rare to find such a proactive and forward thinking company that use technology to enhance their customers experience. I cannot recommend Katy enough to any potential sellers or landlords in St Ives.
Thank you Amy - we really do appreciate working with you and YOUR team too!
5/5
GoogleI would highly recommend Thomas Morris, from start to the end of the sale of our house Thomas Morris consistently kept us up to date on the progress. I would like to thank every member of staff at Thomas Morris, and in particular Jemma who not only kept the chain together working tirelessly to get the house sale through, she consistently kept us updated throughout the day, everyday right until completion. Thank you for all your time, patience and care throughout the sale of our property, we could not have done it without you!
What a lovely review Debbie - thanks for your kind words and 5 Star rating. I know that Jemma and the whole team will be delighted
5/5
GoogleGreat service. Amit was very pro active and helped guide us through the process of purchasing our first home! Would definitely recommend if purchasing in the area.
Thanks
5/5
GoogleOur mortgage deal was up for renewal and as ever I turned to Ray Lang at Embrace financial services. I've used Ray a number of times now and he always comes up with an excellent deal and makes everything straightforward. He is brilliant to deal with and he will be the first person I turn to when I next renew my mortgage.
Thanks Daniel - it really is very kind of you to leave such a detailed and flattering review - I will ensure that Ray and the team are made aware.
5/5
GoogleWe have just sold and purchased our new home through Thomas Morris Royston, Robert and his team are fantastic, nothing was too much trouble. Our house sale was so easy, they sold the property within days of hitting the market, the photos that Dominic did were amazing and so professional and he's such a nice guy to deal with, Thomas Morris Royston really do know the local market inside out! Robert and Fiona looked after our purchase with Robert giving us regular updates, without him we'd have been lost, so thank you for making a very stressful time so much easier for us. All round a great experience, I would have no hesitation in recommending family or friends to you. Keep up the amazing work guys and thank you again
Thank you Lee - I know that the team at Royston will be very pleased to read this review - Thanks!
5/5
GoogleKris has been very helpful advising on our options in the current market . Would recommend!
Thank you very much Natalie.
5/5
GoogleA massive thanks to Joe , Alex and the entire Ramsey team. Outstanding service provided from start to finish, very happy we chose them to find and quickly secure our forever home during these difficult and busy times.
And a massive thanks to YOU Peter for taking the time to post your thoughts. I'll let Joe and the Ramsey team know.
5/5
GoogleHad an amazing experience with Thomas Morris in Ramsey, the staff were so helpful with my enquiry
Thank you Carlos!
5/5
GoogleI can only thank my agent Alex for her support and excellent service throughout the sale process; particularly in dealing with a very difficult and very unresponsive conveyancing company on the ‘other side’!
Thank you Eva - I will pass on your comments to Alex and the team at Ramsey.
5/5
GoogleWe recently purchased a house that was marketed by Thomas Morris, which was under the responsibility of Katy. It was an interesting experience with best & final offers, the need for a quick exchange and some frustrations with third …
Wow Stuart - that's a great review and rating... thank you very much! I'll pass it on to Katy and the St.Ives team.
5/5
GoogleI am very grateful to the team at Thomas Morris St Ives for supporting me with finding and buying my first home. The team were professional, responsive and always happy to help whenever I had a question. I would like to say a particular …
Thank you Hannah, It's always a challenge buying your first home and I'm glad that Becky and the team could help you!
5/5
GoogleAs first time buyers we could not fault the service and professionalism provided by the Thomas Morris St Ives team, especially Dan. He answered all queries we had so promptly and efficiently, we knew we had made the right decision. I have …
Thank you very much Gemma! All of the team will be really happy to read your review. We look forward to helping you again in the future!
5/5
GoogleVery good estate agents to work with..... Always get back to you with issues that arise and really try there best to help.....👏🏼 Will be using them again on our next build.. …
Thanks Jason - we look forward to helping you again in the future!
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
