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Thomas Morris estate agents in Huntingdon, Royston, St Ives and 3 more

4.7

★★★★★ Excellent

3,941 reviews across 6 offices and 4 platforms

www.thomasmorris.co.uk

Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,941 reviews on four platforms, rated 4.7 out of 5 overall.

Google logo

4.7 / 5

3,815

Reviews on Google

All 6 offices

Facebook logo

4.5 / 5

79

Reviews on Facebook

Business-wide

Yell logo

4.7 / 5

34

Reviews on Yell

All 6 offices

Trustpilot logo

12

Reviews on Trustpilot

Business-wide

Reputation Matters · videoWatch: Steve Thompson on winning with Google reviewsSteve Thompson, Thomas Morris · 16:42

Reviews by type

What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.

Sellers1 review

5.0 / 5 We sold our house through Thomas Morris, Royston, a few years ago. They provided an absolutely excellent service throughout - proactively looking for buyers for ...Catherine, 24 November 2015Read the review from sellers

Our offices

Thomas Morris's six offices, most reviewed first. Each has its own page.

Reviews on Google

Showing 3,760 reviews on Google only. Show every review

3/5

Google

Rating only, no written review.

Dona · 22 June 2022 · Thomas Morris Royston

Agent replied

Thanks for your rating Dona.

5/5

Google

Would like to say thank you to Rob for all the knowledge and advice. Helpful for the sake of being helpful.

Peter · 22 June 2022 · Thomas Morris Royston

Agent replied

Hi There Peter and and thank you so much for your review and 5 Star rating. I'll pass this on to Rob and the team!

5/5

Google

The whole team were very helpful and professional. Would highly recommend. Always quick to respond to queries.

Antonella · 22 June 2022 · Thomas Morris Royston

Agent replied

HI There Antonella and thanks a lot for such a glowing review as well as the 5 star rating - I'll let the Royston team know your thoughts.

5/5

Google

Great viewing conducted by Fiona. Answered all of our questions. Very helpful, friendly and professional

David · 22 June 2022 · Thomas Morris Royston

Agent replied

Thank you David - I will pass on your kind comments to the team at Royston.

5/5

Google

We worked closely with Holly when renting a property and she was really helpful and understanding to help us find what we needed.

Alice · 22 June 2022 · Thomas Morris Royston

Agent replied

Thank you Alice - We really appreciate your comments and 5 star rating!

5/5

Google

Just purchased through Thomas Morris Royston. Amit, Ray and the whole team, were very helpful during the whole process and were always available for any queries we had. Would recommend.

Zorro · 22 June 2022 · Thomas Morris Royston

Agent replied

Thank you Zorro - I will make sure the entire tea are made aware of your observations.

5/5

Google

I bought our family home and arranged the finance through Thomas Morris. Great staff, very professional and I would highly recommend them.

Peter · 22 June 2022 · Thomas Morris Royston

Agent replied

Thank you Peter - we appreciate your comments, 5 star rating and your offer to recommend our services.

3/5

Google

Some communication based issues which were resolved promptly by the manager. The number of stars relates more to my frustration about not securing a property than it does the service - as am not a customer therefore not experienced their services. Hope they are proactive if other flats in the areas of interest we noted come up.

Simon · 22 June 2022 · Thomas Morris Royston

Agent replied

Hi Simon - thank you for taking the time to leave a review. I will pass on your comments to the branch team.

5/5

Google

I just seen Dominic today in the Royston’s office and I left with a smile on my face! Really pleased that I registered with Thomas Morris. Putting a lot of faith and hope onto Dominic and Thomas Morris’ shoulders to help us find our first home 😊 …

Teodora · 22 June 2022 · Thomas Morris Royston

Agent replied

Thank you Teodora.

5/5

Google

Amit and the team have been amazing - always so polite and professional, going above and beyond to find us our dream home. Can't recommend them enough - will definitely be using them again in the future!

Jenny · 22 June 2022 · Thomas Morris Royston

Agent replied

Thank you Jenny - your 5 star rating and comments will be very appreciated by everyone who works at Royston.

5/5

Google

As a developer we have worked closely with the Thomas Morris team in Royston on our scheme in Melbourn. The team have been pro-active and customer focussed in handling our sales enquiries through to legal completion and it has been a pleasure working with them.

Sharon · 22 June 2022 · Thomas Morris Royston

Agent replied

Hi There Sharon and thank you for your very kind comments detailing why you have been so happy with the Royston team. I know that they have enjoyed working with you and your colleagues too!

5/5

Google

We are looking to rent a property in Royston and have found Thomas Morris to be very accommodating. Holly in particular is very friendly and has been really helpful with regards to finding us properties that match our situation. I would definitely recommend this agency and its staff to anyone looking for a property in the area.

Andigoni · 22 June 2022 · Thomas Morris Royston

Agent replied

Hi There Andigoni - We really appreciate your comments about the Royston team and will make sure that they are made aware of this excellent review.

5/5

Google

Many, many thanks Rob, you and your team at Royston have been a joy to work with. Professional at all times, patient, and realistic. Great outcome and in such a short time too. Thank you.

Elaine · 22 June 2022 · Thomas Morris Royston

Agent replied

Thank you very much Elaine! I know that Rob and the Royston team take a lot of pride in what they do and will be very please to see your review.

5/5

Google

We've sold two properties through Thos Morris in recent years, both quite different in value/character. On both it has been highly proactive, and adept at presentation, achieving a swift line up of viewings resulting in a quick sale. If only the conveyancing process was as speedy!

Beverley · 22 June 2022 · Thomas Morris Royston

Agent replied

Hi Beverly and thank you for your post and rating. We're glad to have been able to help you AGAIN and look forward to doing so in the future.

5/5

Google

Absolute pleasure to deal with Thomas Morris as a buyer. Fiona particularly was so helpful and easy to deal with, as we're the rest of the team. I have not found this to be the case with other agents in Royston and so my sincere thanks to the team at TM for restoring my faith in estate agents!

Michelle · 22 June 2022 · Thomas Morris Royston

Agent replied

Hello Michelle and many thanks for your lovely review. I will pass on your post to Fiona and the Royston team.

5/5

Google

Massive thank you to Dominic Clements at Royston branch for helping us find the house of our dreams with such ease! He has been fantastic! So far a very stress free process! We cant wait to move! 10000% recommend

Chloe · 22 June 2022 · Thomas Morris Royston

Agent replied

Wow - that's quite a review Chloe... thank you!

5/5

Google

The team, Robert, Amit and Dominic where fanstatic, we are greatful to all there help and constant feedback and support we recieved. If you are looking for a honest and friendly estate agent who can sell your house, give them a call.

V · 22 June 2022 · Thomas Morris Royston

Agent replied · 21 June 2024

Hello There v p and thank you for your five star rating and comments. We'll take " ... honest and friendly estate agent... " and I'll let the team know that you've posted.

5/5

Google

Have dealt with Thomas Morris a couple of times now and found them to be very helpful, friendly and responsive. Definitely one of the better estate agents in the North Herts area! Big thank you to Fiona as well for helping us on our way with viewings and for keeping us up to date with proceedings. She's a real credit to the business!

Joe · 22 June 2022 · Thomas Morris Royston

Agent replied · 21 June 2024

Thank you Joe

5/5

Google

Amit went above and beyond when we was buying our property. If it wasn't for him the chain would have fallen through. Can't express how amazing him and the team at Thomas Morris were.

Jack · 22 June 2022 · Thomas Morris Royston

Agent replied

Wow - thanks Jack. It's really nice that you took the time to congratulate Amit and the team so publicly.

5/5

Google

Very professional from start to finish, always in constant contact keeping their customers in the loop. Highly recommended!

Adam · 22 June 2022 · Thomas Morris Royston

Agent replied · 21 June 2024

Thank You very much Adam. We appreciate your rating, comments and offer to recommend too. I'll let the team at Royston know.

5/5

Google

Outstanding service from the Thomas Morris sales team - particularly Mark and Joe - who have been friendly, knowledgeable and responsive throughout my purchase. They have made what could have been a daunting process a lot easier - couldn't recommend the Thomas Morris estate agency services more.PositiveResponsiveness, Quality, Professionalism

Shani · 20 June 2022 · Thomas Morris Ramsey

Agent replied · 19 June 2024

Thank you Shani! I will make sure that Joe, Mark and the team are made aware of your post and rating.

1/5

Google

Had a bad experience with a company that left me out of pocket by over £500. Wanted to leave a negative review to warn others but Feefo have not published it. I heard that Feefo work for the companies to try and make them look good and …

Martin · 19 June 2022 · Thomas Morris Royston

Agent replied · 19 June 2026

Dear Martin, Thank you for sharing your thoughts with us. … More

2/5

Google

A really good piece of software but the company lacks integrity and honesty. We've been using the platform for over a year and trusted the core principle of the review system - where only legitimate reviews are accepted. Unfortunately despite providing evidence of malicious reviews Feefo refused to remove erroneous feedback until we expressed our desire to leave the platform. Suddenly the reviews were taken down... We were then later told, our company had entered into a rolling yearly contract, which was hidden within the t's and c's and not expressed during the cold call sales pitch. So be warned, set a reminder for the yearly renewal, or you'll be out of pocket by thousands of pounds.

James · 19 June 2022 · Thomas Morris Royston

Agent replied · 19 June 2026

Hi James, Thank you for sharing your experience with us, and we sincerely apologise for any frustration or inconvenience you have encountered. We understand the importance of integrity and honesty in our interactions with clients, and we regret if your experience fell short of your expectations. Our priority is to maintain the credibility and fairness of our review platform while ensuring transparency in our business practices. Regarding the removal of reviews, our team follows a strict process to investigate and address allegations of malicious or erroneous feedback. We apologise if there was any delay or misunderstanding in handling your specific case and appreciate your patience throughout the process. Regarding contract terms, we aim to be transparent about our agreements and communicating the terms of your contract. We value your feedback and will review our procedures to ensure clarity and transparency in all our communications with clients. Thank you for bringing this to our attention, and we hope to regain your trust as a valued client. Best regards, The Feefo Team

5/5

Google

Jemma and Claire were great at ensuring the sale of my house. There were some incredibly stressful times but they kept the sale going. Very happy.

Amber · 17 June 2022 · Thomas Morris St Ives

Agent replied

Thank you for your post - we are delighted that you are " very happy ".

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

Thomas Morris is among the Trusted Agent Awards Night 2026 winners.

Source: Trusted Agent Awards Night 2026 winners, as published.

EA Masters

Thomas Morris is among EA Masters 2026 winners.

EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.

EA Masters by year, 2018 to 2022

Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.

RAN Awards

Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.

RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.

RAN Awards by year, 2017 to 2023

Source: RAN Awards winners lists, as published, linked by year.

More industry awards: ESTAS, The Negotiator Awards and The British Property Awards

ESTAS

Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.

ESTAS winners in two years, the group and its branches: 2018, 2019.

ESTAS awards by year, 2018 to 2019

  • 2019 1 award ESTAS 2019 winners

    • WinnerESTAS 2019: Best Local Group by Region, East OF England

  • 2018 1 award ESTAS 2018 winners

    • WinnerESTAS 2018: Best Local Group by Region, Central England

Source: ESTAS winners lists, as published, linked by year.

The Negotiator Awards

Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.

Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.

Negotiator Awards by year, 2015 to 2023

Source: The Negotiator Awards winners lists, as published, linked by year.

The British Property Awards

Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.

British Property Awards winners in one year, the group and its branches: 2022.

British Property Awards by year, 2022

Source: The British Property Awards winners lists, as published, linked by year.

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Questions about Thomas Morris

Which Thomas Morris office has the most reviews?

Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.

Where are the Thomas Morris offices?

The six Thomas Morris offices, by town:

  • Biggleswade: 1 Market Square, Biggleswade, Bedfordshire, SG18 8AP
  • Huntingdon: 59 High St, Huntingdon, Cambridgeshire, PE29 3DN
  • Ramsey: 9 Great Whyte, Ramsey, Cambridgeshire, PE26 1HE
  • Royston: 6 Melbourn St, Royston, Hertfordshire, SG8 7BZ
  • St Ives: 24-26 Crown St, St Ives, Cambridgeshire, PE27 5AB
  • St Neots: 4-6 Market Square, St Neots, Cambridgeshire, PE19 2AW
Has Thomas Morris won any awards?

Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.

Reviews may appear on more than one platform.

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