Trusted Agent profile · Cambridgeshire, Hertfordshire and Bedfordshire
Verified
★★★★★
3,941 reviews across 6 offices and 4 platforms
Thomas Morris has six offices, in Huntingdon, Royston, St Ives, Ramsey, St Neots and Biggleswade (Cambridgeshire, Hertfordshire and Bedfordshire). Together they have 3,941 reviews on four platforms, rated 4.7 out of 5 overall.
3,815
Reviews on Google
All 6 offices
79
Reviews on Facebook
Business-wide
34
Reviews on Yell
All 6 offices
12
Reviews on Trustpilot
Business-wide
What sellers, buyers, landlords and tenants say, where the review tells us who wrote it.
Thomas Morris's six offices, most reviewed first. Each has its own page.
Showing 3,760 reviews on Google only. Show every review
5/5
GoogleWe brought our new house through Thomas Morris and despite the long drawn out process we couldn't fault Robert in the slightly, we was great at keeping us up to date and chasing and pushing things through throughout the process. A* by far
Thank you Vikki for both the " A* "and 5 Star rating. I'll let Robert and the team know.
5/5
GoogleRobert and Gemma helped us buy a new house in Hemingford Grey and sell our old one in Fen Drayton. They were both brilliant throughout, despite difficult circumstances due to the pandemic. Robert was super-responsive and always available to answer our questions and keep us updated on progress.
Thank you Stephen we really appreciate your comments.
5/5
GoogleJustyna has helped us get the best possible mortgage relating to our individual circumstances. She has been there every step of the way, and helped with many related queries. Her professionalism and knowledge has gone above and beyond that which I have received from financial services brokers.
Hello Ralph and thank you for your review and 5 star rating. I will make sure that Justyna and the team are made aware of this.
5/5
GoogleThomas Morris have done a marvellous job. They have sold not one but three of our families properties in the last year! Their after sales service is very professional and thorough making sure the sale goes through to completion as swiftly as possible. Thank you once again Thomas Morris.
Thank you Martine - I will pass on your comments to the St.Ives team. We really appreciate that you and your family have used our services so many times in the last year!
5/5
GoogleTM made the process of buying a house go so smoothly. Every question I asked of them they answered promptly either by email or phone. I really couldn't fault them. I highly recommend TM if you are buying a house in the St Ives area. A special mention and thanks to Jemma who handled our case.
Hello Benedict and many thanks for your comments - I'll pass them on the the St.Ives team.
5/5
GoogleRating only, no written review.
Thank you for the 5 star rating Caroline!
5/5
GoogleRating only, no written review.
Thanks for the 5 star review James.
3/5
GoogleRating only, no written review.
Thank you for the rating Ebubekir
5/5
GoogleRating only, no written review.
Thank you for the 5 stars Amanda - it means a lot!
5/5
GoogleA friendly team who get the job done. Approachable and efficient.
Hi Andy and thank you very much for your observations about the team
5/5
GoogleProblem free purchase, at least from the estate agent point of view, communications were good, no issues.
Hello Emma and thank you for your kind words and 5 star rating.
5/5
GoogleThe most wonderful team on both the letting and sales side. Professional, friendly and prepared to go ‘the extra mile’ - a pleasure doing business sith them
What a lovely review! Thanks - I'll let the St.ives team know...
5/5
GoogleThe service I received from all the staff at the St.Ives branch could not have been any better. They were there for me every steep of the way. I would not hesitate to recommend them.
Than you David!
5/5
GoogleExcellent staff,very professional, relaxed ,no pressure...Highly recommend..
Thank you Jamie!
5/5
GoogleExcellent. Extremely helpful and efficient in guiding us through our recent purchase. A very good experience and would thoroughly recommend Katy and her team.
I'm glad that you had a... " very good experience" John and thank you for your review.
5/5
GoogleEveryone we met through Thomas Morris St Ives branch, during the process of moving, was very helpful and approachable (Alex , Rob, Dan, Sue, Becky to name just a few - thank you!) A special mention of Jemma Woodroff who worked really very hard and went above and beyond to keep our chain together to completion - thank you so much!
Hi Sarah. Thank you for your very kind review and the "shout out" for some of the St.Ives team, it's really appreciated.
3/5
GoogleRating only, no written review.
Hi Jola Jola. If you are real could you give us more of a clue please; sales@inhouseestateagents.co.uk
5/5
GoogleGreat Letting Service. Highly Recommended.
Thank you very much for the kind words! Best wishes, IH x
5/5
GoogleGreat communication. Experienced staff, they always answer the phone and keep the seller updated.
Thanks DJ. Nice of you to recognise and feedback. IH. X
5/5
GoogleA wonderful group of staff, excellent customer service. Had a very positive experience and Jon was brilliant
Thanks Naveed. Jon wishes you all the best for the future in your new home. Thanks again. IH. X
5/5
GoogleThank you to the caring and professional service! Cat, Diane, Phillip, Jack and all the rest of the amazing team.
Hi Gigi. Thanks for this, we really hope it all works out well for you. All the best. I.H. X
5/5
GoogleExcellent customer service extremely friendly and knowledgeable staff who made the whole process of selling smooth from start to finish. Wouldn't hesitate to use them again and would highly recommend them to anyone wishing to sell a property.
Hi Susanna. Thanks for taking time to leave this. Kind words that mean a lot. Good luck with your new venture. I.H. X
5/5
GoogleHighly recommended In House - specially Jon Pepper who made the application and rental agreement process feel easy! Really great service from a friendly and professional team.
Hi Jane. Thanks for the review, Jon is really looking forward to working with you. I.H. X
1/5
GoogleI rented a property managed by in-house and they tried to hold back part of my deposit claiming it is for freshening up of the property as well as mould damage. These claims were untrue and it’s amazing that I kept a detailed record or the property through photos and emails. We went through the dispute resolution and clearly I was in the right. Dishonesty is disgusting. Jon, honesty is the best policy.
Thank you for your review. Our relationship with you was always positive and so we are disappointed by your comments now you have vacated. This case has now been closed and we wish you well in your new home. Many thanks IH
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for Thomas Morris, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
Thomas Morris is among the Trusted Agent Awards Night 2026 winners.
Source: Trusted Agent Awards Night 2026 winners, as published.
Thomas Morris is among EA Masters 2026 winners.
EA Masters winners in five years, the group and its branches: 2018, 2019, 2020, 2022, 2026.
EA Masters by year, 2018 to 20222022 6 Gold across six branches EA Masters 2022 winners
2020 1 award EA Masters 2020 winners
2019 1 award EA Masters 2019 winners
2018 1 Gold and 1 Silver EA Masters 2018 winners
Source: Best Estate Agent Guide 2027 results, as published. Earlier years link to each year's list.
Thomas Morris and its branches won awards at the RAN Awards in four years, most recently 2023.
RAN Awards winners in four years, the group and its branches: 2017, 2019, 2021, 2023.
RAN Awards by year, 2017 to 20232023 4 awards RAN Awards 2023 winners
2021 3 awards RAN Awards 2021 winners
2019 1 award RAN Awards 2019 winners
2017 2 awards RAN Awards 2017 winners
Source: RAN Awards winners lists, as published, linked by year.
Thomas Morris and its branches won ESTAS awards in two years, most recently 2019.
ESTAS winners in two years, the group and its branches: 2018, 2019.
ESTAS awards by year, 2018 to 20192019 1 award ESTAS 2019 winners
2018 1 award ESTAS 2018 winners
Source: ESTAS winners lists, as published, linked by year.
Thomas Morris and its branches won The Negotiator Awards in eight years, most recently 2023.
Negotiator Awards winners in eight years, the group and its branches: 2015, 2016, 2017, 2018, 2019, 2021, 2022, 2023.
Negotiator Awards by year, 2015 to 20232023 1 Gold and 1 Bronze The Negotiator Awards 2023 winners
2022 1 Gold, 1 Silver and 1 Bronze The Negotiator Awards 2022 winners
2021 2 Silver and 1 Highly Commended The Negotiator Awards 2021 winners
2019 1 Gold and 2 Bronze The Negotiator Awards 2019 winners
2018 2 Gold and 2 Silver The Negotiator Awards 2018 winners
2017 1 Gold and 1 Silver The Negotiator Awards 2017 winners
2016 1 Gold, 1 Silver and 2 Bronze The Negotiator Awards 2016 winners
2015 2 Bronze The Negotiator Awards 2015 winners
Source: The Negotiator Awards winners lists, as published, linked by year.
Thomas Morris and its branches won awards at The British Property Awards in one year, most recently 2022.
British Property Awards winners in one year, the group and its branches: 2022.
British Property Awards by year, 20222022 1 Bronze The British Property Awards 2022 winners
Source: The British Property Awards winners lists, as published, linked by year.
Send Thomas Morris a message.
Huntingdon has the most, with 1,153 reviews rated 4.6 out of 5, followed by Royston with 947.
The six Thomas Morris offices, by town:
Yes. In The Trusted Agent 2026 awards, Ramsey won Platinum, St Neots won Platinum and four more branches won awards. At the Trusted Agent Awards Night 2026 the group won Silver for East of England Estate Agency of the Year. The group and its branches have also won 47 other industry awards since 2015.
