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The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more

4.8

★★★★★ Excellent

1,882 reviews across 6 offices and 3 platforms

The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,882 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,682

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

103

Reviews on Facebook

Business-wide

Trustpilot logo

97

Reviews on Trustpilot

Business-wide

Our offices

The Property Centre's six offices, most reviewed first. Each has its own page.

Latest reviews from every office of The Property Centre

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

We have just purchased a house through the Property Centre and have to say they have been fantastic. They kept us up to date at all times and were always helpful and friendly. When we picked up the keys they gave us a welcome box which was a lovely touch. Can highly recommend their services.

Sian · 22 June 2023 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for your kind comments, we're glad you were pleased with the service you received from Jamie, Holly and our Stroud team. Wishing you lots of happiness in your new home.

5/5

Google

The post sale team was really helpful. A breath of fresh air. I felt I was listened to well, nothing was too much trouble and too small to worry about. I found the person I dealt with (Alison) was kind and honest. She phoned with regular updates and communicated clearly. I would definitely recommend this service...

Clara · 22 June 2023 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for your review, Clara, and for your kind comments about Allison - we'll be sure to pass them on :) We appreciate you recommending us and wish you lots of happiness in your new home.

5/5

Google

Many thanks to Barney and the rest of the team for all their hard work getting our sale over the line.

Richard · 22 June 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write a review, Richard. We're glad you've been pleased with Barney's service and will pass on your kind comments to him and the team.

5/5

Google

Absolutely great service from the Cheltenham branch, I was a bit tempting in the beginning looking at the trustpilot reviews, but they are wrong, Thank you!

Sándor · 22 June 2023 · The Property Centre Cheltenham

5/5

Google

Natalie and her team are wonderful people and very knowledgeable. They made the whole process a lot smoother and I would definitely recommend them to others.

Abbie · 22 June 2023 · The Property Centre Cheltenham

5/5

Google

Their staff were always lovely and friendly, and quick to answer any questions I had. I always felt confident of excellent service whenever I saw that a property was on the market with them.

Fiona · 22 June 2023 · The Property Centre Cheltenham

5/5

Google

We bought our property, rented it out and sold it again through the Property Centre. The service and support we received through each process was second to none. We can without a doubt highly recommend the Property centre to our friends and family.

Nancy · 22 June 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write us a service, Nancy, we're glad you've been pleased with everything. Oli and his team strive to provide an exceptional service and it's always nice when that's recognised. Best wishes.

5/5

Google

I would thoroughly recommend The Property Centre. They dealt with the sale of my mothers house efficiently and professionally from the initial valuation visit to completion day. All the staff we dealt with were extremely helpful, particularly Hannh who kept us fully informed on progress throughout.

Paul · 22 June 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your positive review of our service, Paul, we're glad you were pleased with everything and will pass on your comments to Hannah and our Cheltenham team. Best wishes for the future.

5/5

Google

The Property Centre, Cheltenham provides an excellent service. The moment I rang and asked to view a property, they could not have been more helpful. Within two days, I was viewing; within an hour I'd made an offer, within a couple more hours it had been accepted. VERY efficient. Every single time I rang, the phone was ALWAYS answered, either by Simon or Kim; my own agents were frequently unattainable and calls frequently went to the answering-machine. I never once experienced this with TPC, and nothing was too much trouble.

Nicola · 22 June 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your great feedback, Nicola, that's always good to hear. Our Cheltenham team pride themselves on providing an exceptional service, on being helpful and making the process, be it selling or buying, as quick and easy as possible. We'll be sure to pass on your positive comments to Simon and Kim and wish you lots of happiness in your new home.

5/5

Google

I always had great communication with Property Centre and the staff have all been friendly and efficient.

Nicola · 21 June 2023 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for your great review, Nicola. We pride ourselves on our communication and it's great to have that recognised.

5/5

Google

Very thorough and regular updates helped put my mind at ease throughout the process, thank you

Hannah · 10 June 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for reviewing our service, Hannah. James and his team place great importance on communication to keep all parties informed throughout the process and it's nice when their efforts are appreciated - we'll be sure to pass on your kind comments.

5/5

Google

Would give more starts if I could! An amazing experience selling our home with The Property Centre. We needed to sell ours quickly as we had found a home we loved, they worked extremely quickly and efficiently and within 48 hours of hitting the market we were fully booked with viewings. After 4 days we were sold! Lucy and the team at Quedgeley have been amazing throughout the whole process and kept us informed. Thank you property centre!

Charley · 10 June 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks so much for your great review, Charley. Lucy and all our Quedgeley team work hard to help vendors achieve their moving goals as quickly as possible, and it's always good when their efforts are appreciated. Wishing you all the best in your new home.

1/5

Trustpilot

1 star no start from me

1 star no start from me. The agents are bullies that use threatening behaviours. No repair for 3 years!! Evicted for no reason other then the landlord sadly passed way. They make you evict your own family and then subsequently fall in to rent the arrears as I became the only tenant from there ill advice.Rats & mice 5 years nothing done about it they ruined my 2.5 K settee.Damp from leaks three years nothing done about it resulted in me having respiratory symptoms!! The wall fell down so I moved it to side of the house but apparently it’s my fault! Kitchen falling apart, had to fix it countless times apparently my fault, even though the kitchen was 20 years old. Infestation of rats and mice messing all over the carpet third-party advised not to clean Property Center charger me for that. Kitchen floor completely broken in pieces coming up cutting my toes open I throw all broken tiles into a cupboard. Apparently that’s my fault. Leaks coming through wiring from ceiling through TV wires! Never sorted.Mike the old manager was trying to meet with the landlord to address all issues but they Never even showed up leaving me to try and remove things myself now they trying to charge me for it!!Keep evidence guys as you go you’re gonna need it. They want £4,577.44p of me to close tenancy. They also put a claim in against my deposit. The list is endless. I could carry on going on listening things but I won’t, because I can’t be bothered to waste my time anymore than I already have. Disgusting agency. I will be seeing you in court!! Avoid this agency!! Also they mess up the house after you left making the front garden look bad by taking gas door off then taking a photo and blaming me. Luckily I done video and took photos as I left so I can prove that they are corrupt and creating acts of fraud against their own tenants or in my case. Ex tenants! Avoid avoid avoid avoid avoid avoid avoidYou’ve been warned!

Customer · 10 June 2023 · The Property Centre, Abbeymead

5/5

Google

Great service from the Property Centre at longlevens. Lee Webb was great at securing a sale within 2 days for the full asking price and Tom Watts gave first class after sales care in helping me with various issues

Alison · 18 May 2023 · The Property Centre Gloucester

Agent replied · 18 May 2026

Thanks for taking the time to leave us a review, Alison. We will pass your kind words on to Lee and the team.

5/5

Google

Rating only, no written review.

Pip · 18 May 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Many thanks for your review, Pip.

5/5

Google

Brilliant and very professional.

Kelly · 18 May 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Many thanks for your review, Kelly.

5/5

Google

Really excellent experience, staff are very attentive and helpful, and went above and beyond to progress our sale

MARK · 18 May 2023 · The Property Centre Gloucester

5/5

Google

Excellent and Professional service from Thomas and Emma , communication was very good and kept informed at all times,would certainly recommend.

Richard · 18 May 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thank you for your review, your kind words will be passed on to the team in Longlevens.

5/5

Google

Currently awaiting the purchase of our new home, pleasure dealing with Lee & Tom from Longlevens. Efficient, knowledgeable & organised!

Robbie · 18 May 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Many thanks for your review, Robbie. We'll pass your kind words on to Lee, Tom and the team.

5/5

Google

Great experience with lovely people! Thank you Thomas and the rest of the team for doing their best in finding the right house for us!

Luiza · 18 May 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your great review, Luiza. We wish you all the best in your new home!

5/5

Google

Swift and courteous and professional company. Emma, Charlotte and Tom did an amazing job and achieved a very swift sale.

Steve · 18 May 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your great review, Steve.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The Property Centre is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern

ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.

ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.

ESTAS awards by year, 2019 to 2025
  • 2025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Estate Agent Office in the UK
    • GoldESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2025: Sales, West Midlands (Heref, War, WM, Worcs)
    • BronzeESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
    • Best in County (2)ESTAS 2025
      • Gloucestershire: Sales
      • Worcestershire: Sales
    • Best in Postcode (4)ESTAS Best in Postcode 2025
  • 2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners

    • GoldESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2024: Best Estate Agent Office in the UK
    • SilverESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • SilverESTAS 2024: Sales, West Midlands (Heref, War, WM, Worcs)
    • Best in County (1)ESTAS 2024
      • Gloucestershire: Sales
  • 2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Silver ESTAS 2022 winners

    • SilverESTAS 2022: Sales, Southern (BERKS, BUCKS, GLOUC, OX)
  • 2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners

    • SilverESTAS 2019: Sales, Southern (Gloucestershire)Abbeymead
    • BronzeESTAS 2019: Sales, Southern (Gloucestershire)
    • Best in County (2)ESTAS 2019
      • Worcestershire: Lettings (Landlords)
      • Worcestershire: Sales

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

The Property Centre is among The Negotiator Awards 2025 winners.

Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.

Negotiator Awards by year, 2019 to 2024

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about The Property Centre

Which office of The Property Centre has the most reviews?

Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 469.

Where are The Property Centre's offices?

The Property Centre's six offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.

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