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The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more

4.8

★★★★★ Excellent

1,876 reviews across 6 offices and 3 platforms

The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,676

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

103

Reviews on Facebook

Business-wide

Trustpilot logo

97

Reviews on Trustpilot

Business-wide

Our offices

The Property Centre's six offices, most reviewed first. Each has its own page.

Latest reviews from every office of The Property Centre

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

Rating only, no written review.

Deborah · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for giving us a 5 star review. We're glad you were pleased with our service and wish you lots of happiness in your new home.

5/5

Google

Lovely team, great to work with.

Andrea · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

That's great to hear, Andrea. Thanks for reviewing us and for rating our service so highly :)

5/5

Google

Would recommend the property centre especially Lorna who has been a massive help to me during this process

Wayne · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to write us a review, Wayne. We're glad you've been pleased with our service and will be sure to pass on your kind comments to Lorna. Wishing you good luck and happiness in your new home

5/5

Google

Ask for Leanne!! Property Centre Quedgely helped me all throughout my search. Would fully recommend to anyone in the market. Thank you for all your help!😊 …

R · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thank you for your review, your kind words will be passed on to Leanne.

5/5

Google

Outstanding customer service by providing regular updates on purchase progression. The whole team is friendly and very professional.

Tracey · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for the review, Tracey. We're glad you were pleased with the service you received from Victoria and wish you lots of luck and happiness in your new home.

5/5

Google

From the initial viewing, to completion, all my questions were answered quickly and professionally and really helped make the whole process stress-free. I'd highly recommend The Property Centre

Lucinda · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for your great review, Lucinda. We strive to make the process of buying a home as straightforward as possible and will pass your kind words on to the team.

5/5

Google

Excellent Service, Excellent Staff. Wouldnt go anywhere else. James and his Team are great, especially Victoria and Lorna the Sales Progressor

Fay · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to review us, Fay, that great to hear. We're glad you were pleased with our service and will be sure to pass on your kind comments. Wishing you all the best in your new home.

5/5

Google

Both Lorna and for a brief time Steph, we're very helpful. They never dropped the ball and was very good at dealing with very difficult solicitors.

Sarah · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for reviewing our service, Sarah, and for your kind comments about Lorna and Steph in our dedicated Sales Progression Team. We'll be sure to pass those on and wish you all the best for 2023.

5/5

Google

Friendly people, great to deal with and exceptionally helpful. The Senior Sales Progressor has been a god send. Would recommend to everyone

Mark · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for reviewing our service, Mark, we're glad you've been pleased with everything. Allison does her utmost to keep everyone updated and to make the selling process as easy as possible, so it's always nice when her efforts are appreciated :) We'll be sure to pass on your kind comments and wish you all the best in your new home.

5/5

Google

James and his team were very professional and kept us informed with viewing comments and how best to sell our property. Lorna Mills, the sales progressor was great keeping us updated were the sale of the property was at. Would highly recommend them.

Susan · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to review us, we're glad you were pleased with our service and communication. Best wishes for the future.

5/5

Google

By far the best Estate Agents I’ve dealt with! Lorna was super helpful. Kept me updated throughout the process and communicated with me regularly. Made a daunting first home purchase stress-free and easy!

Connor · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for reviewing our service so highly, Connor, we'll be sure to pass on your kind comments to Lorna. Wishing you lots of luck and happiness in your new home.

5/5

Google

James and his team were very professional. They helped us sell our property exactly the way we wanted. Lorna Mills the sales progressor was great keeping us updated on where the property sale was at. I recommend with confidence.Thank you very much for all your effort.

Marian · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for your kind words, Marian. James and his team strive to provide an exceptional service, tailored to a vendor's individual requirements, and it's great when that's appreciated. Thanks again for taking the time to review our service and we wish you all the best in your new home.

5/5

Google

I received excellent service from The Property Centre from beginning to completion of sale. Special thanks to Lucy who from the beginning gave very helpful advice on selling my property. Thanks also go to Ewa, Jackie and Lorna for keeping me regularly updated with the proceedings. Grateful thanks to all concerned. A*********

Jacqui · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for your review, Jacqui, and for rating our service so highly. We'll be sure to pass on your kind comments to Lucy, Ewa, Jackie and Lorna and hope you're very happy in your new home,

5/5

Google

Personally recommend speaking with Lucy Poole and Lorna Mills. Both have very good communication with you at all times.

Kerry · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 29 December 2024

Thanks for taking the time to write us a review, Kerry. We're glad you've been pleased with the service given by Lucy and Lorna in the sale of your home and hope you're very happy in your new one.

5/5

Google

Great communication throughout what turned out to be a very long process for us personally. Never felt forgotten about and kept updated every step of the way by Lorna Mills who was also very understanding to our situation.

Laura · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 23 October 2024

Thanks for your review, Laura, and for kind comments about Lorna. We appreciate that buying a home can be stressful and as a company, we place great importance on communicating effectively and regularly with our clients to ensure the process goes as smoothly as it possibly can. Wishing you every happiness in your new home.

5/5

Google

I have always found the property centre to be very helpful and this time was no different. Lucy took the time to discuss my property and answer my many questions.

Peter · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for your review, Peter, we're glad you've been pleased with our service.

5/5

Google

The Property Centre have been great with answering all our many questions with purchasing our first house. We would certainly use and recommend their services again.

Melissa · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to write us a review, Melissa, and for recommending our services :) Both Leanne and Lorna appreciate how stressful buying your first home can seem and do their utmost to make the process as easy as possible. Wishing you lots of happiness in your new home.

5/5

Google

I used property centre to sell my property and was thoroughly happy with their service. Lorna, Lucy and Victoria worked so hard to progress my sale and we’re able to help me every step of the way, from listing it to finally exchanging. Great service and appreciate them taking the stress off the situation!

Tom · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thank you for your kind review, Tom.

5/5

Google

I’m so pleased we chose the property centre to handle the sale of our family home. Lucy was absolutely amazing. Hannah on the sales progression team was equally amazing, so so helpful and made the process as stress free as could be. Highly recommended.

Nathan · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to review the service you received from Lucy and Hannah - they both work really hard to give an exceptional service and your comments are much appreciated. Wishing you every happiness in your new home.

5/5

Google

The service I received from The Property Center was great. All the staff were helpful from start to finish and made selling my home much easier. In particular, Lorna, Lucy and Jackie really helped and kept us informed at all times, with no question being an issue or left unanswered.

Samuel · 22 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

That's great to hear, Samuel, we're glad you've been pleased with the service you've received from Lorna, Lucy and Jackie. They all appreciate the stresses involved in selling and try to alleviate those as much as possible to make the process run smoothly :) Thanks for taking the time to write us a review and we hope you're very happy in your new home.

5/5

Google

Personally recommend speaking with Lucy Poole and Lorna Mills. Both have very good communication with you at all times.

Kerry · 14 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to write us a review, Kerry. We're glad you've been pleased with the service given by Lucy and Lorna in the sale of your home and hope you're very happy in your new one.

5/5

Google

Great communication throughout what turned out to be a very long process for us personally. Never felt forgotten about and kept updated every step of the way by Lorna Mills who was also very understanding to our situation.

Laura · 14 August 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for your review, Laura, and for kind comments about Lorna. We appreciate that buying a home can be stressful and as a company, we place great importance on communicating effectively and regularly with our clients to ensure the process goes as smoothly as it possibly can. Wishing you every happiness in your new home.

1/5

Trustpilot

Unprofessional and child-like

Viewing the property was fine, however we pulled out as we found another property and received a stroppy, guilt-ridden email from Oliver to follow. Really unprofessional and off-putting.

Frankie · 26 July 2023 · The Property Centre, Abbeymead

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The Property Centre is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern

ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.

ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.

ESTAS awards by year, 2019 to 2025

  • 2025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Estate Agent Office in the UK
    • GoldESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2025: Sales, West Midlands (Heref, War, WM, Worcs)
    • BronzeESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
    • Best in County (2)ESTAS 2025
      • Gloucestershire: Sales
      • Worcestershire: Sales
    • Best in Postcode (4)ESTAS Best in Postcode 2025

  • 2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners

    • GoldESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2024: Best Estate Agent Office in the UK
    • SilverESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • SilverESTAS 2024: Sales, West Midlands (Heref, War, WM, Worcs)
    • Best in County (1)ESTAS 2024
      • Gloucestershire: Sales

  • 2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Silver ESTAS 2022 winners

    • SilverESTAS 2022: Sales, Southern (BERKS, BUCKS, GLOUC, OX)

  • 2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners

    • SilverESTAS 2019: Sales, Southern (Gloucestershire)Abbeymead
    • BronzeESTAS 2019: Sales, Southern (Gloucestershire)
    • Best in County (2)ESTAS 2019
      • Worcestershire: Lettings (Landlords)
      • Worcestershire: Sales

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

The Property Centre is among The Negotiator Awards 2025 winners.

Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.

Negotiator Awards by year, 2019 to 2024

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about The Property Centre

Which office of The Property Centre has the most reviews?

Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 464.

Where are The Property Centre's offices?

The Property Centre's six offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.

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