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The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more

4.8

★★★★★ Excellent

1,876 reviews across 6 offices and 3 platforms

The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,676

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

103

Reviews on Facebook

Business-wide

Trustpilot logo

97

Reviews on Trustpilot

Business-wide

Our offices

The Property Centre's six offices, most reviewed first. Each has its own page.

Latest reviews from every office of The Property Centre

Newest first, from every platform, with the office each review is about. First names only.

5/5

Google

From the beginning when we first arranged a viewing with The Property centre Cheltenham to the very end when we picked up our keys from them for our new house, they were friendly, efficient and thorough. A real asset to the estate agent business who don't have the best reputation.

Liz · 30 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your review, Liz. Our Cheltenham team works very hard to provide exceptional customer service and it's great when their efforts are appreciated. Wishing you lots of happiness in your new home.

5/5

Google

We are now at the end of the process, and I'm so glad that we chose The Property Centre Cheltenham. We went through a complicated sale, with numerous solictor issues. I don't think the sale would have gone through in time, without Barney and Hannah relentlessly pushing things forward. Easy recommendation

James · 30 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write us a review and for recommending our service. We'll be sure to pass on your kind comments to Barney and Hannah and wish you all the best in your new home.

5/5

Google

Second time buying a property, and like before, Oliver and the team operated like a well oiled machine. Nothing is ever an issue and always are willing to help where possible. They were constantly working on my transaction and made sure I …

Juan · 30 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your review, Juan, and for recommending Oliver and our Cheltenham team. They're all passionate about providing an exceptional customer experience and work hard to deliver that, so it's great when their efforts are appreciated :) Wishing you all the best in your new home.

5/5

Google

The whole team are very good and Oliver is exceptional. It was not an easy sale process but Oliver was always available for advice and guidance - he was pro-active and extremely helpful. There were some delays in starting the process as I …

Emma · 30 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Oliver is highly experienced and knows how stressful it can be when trying to organise the sale of property remotely. To that end, he strives to make the process as easy as possible and works hard to provide an exceptional service, so it's … More

5/5

Google

Many thanks to Barney and the rest of the team for all their hard work getting our sale over the line.

R · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 22 September 2026

Thanks for taking the time to write a review, Richard. We're glad you've been pleased with Barney's service and will pass on your kind comments to him and the team.

5/5

Google

Good communication with prompt responses. Smooth house sale.

Sue · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for reviewing us, Sue, and for rating our service so highly, we appreciate the feedback.

5/5

Google

All the staff were very helpful and very professional. Special thanks to Natalie.

Jay · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for the feedback, Jay. We're glad you've been pleased with our service and will be sure to pass on your comments to Natalie and our Cheltenham team. Wishing you lots of happiness in your new home.

5/5

Google

Barney and the whole team have been very communicative and helpful, going the extra mile to ensure that my sale went smoothly despite me living far away.

Dan · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write a review of our service, Dan. We appreciate the stresses involved in selling a property and strive to communicate well with all parties involved to ensure the sale completes as quickly and easily as possible. We'll be sure to pass on you comments to the team and wish you all the best.

5/5

Google

Looking at moving to the area & recently viewed with Barney. Really friendly & much more knowledgeable than others agents we’ve seen houses with. Nothing was to much trouble. Would recommend.

Henry · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write us a review, Henry. We appreciate that, when moving to a new place, it can be difficult knowing where best to buy, but Barney has exceptional knowledge both of the local property market and the different areas in and around Cheltenham and is only too happy to share that knowledge.

5/5

Google

Great friendly team, always someone on hand to help and make the process of buying a house as simple as possible. Regular updates provided to ensure you always know exactly where you are in the purchase process.

Sam · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your review, Sam. Barney and the rest of our Cheltenham team strive to make the buying process as easy and enjoyable as possible, supporting buyers throughout from initial viewing to completion and it's always nice when their … More

5/5

Google

Honestly the loveliest agency ever! We had a lot of viewings with people that know what the market is like and just didn’t care because they knew it would go anyway but the communication and just general service from The Property Centre Cheltenham has been above and beyond, a lovely lovely experience!

Sara · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks so much for reviewing us and rating our service so highly, Sara. We'll be sure to pass on your kind comments to our hard-working team :)

5/5

Google

Barney at the property centre in Cheltenham is superb. Very proactive, very responsive and incredibly knowledgeable. The whole service from start to finish was great. The whole team did a great job at managing the lawyers and the buyers to get it completed efficiently and effectively.

Mark · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to review our service. We're glad you were pleased with everything and will pass on your kind comments to Barney and the rest of our Cheltenham team.

5/5

Google

Acceptional service from all at The Property Centre Cheltenham. Natalie, Kim, Barney, Simon and Oliver were all fantastic. As a first time buyer, I found the viewing experience very helpful and they were very supportive throughout.

Andrea · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

We appreciate the feedback, Andrea, and will be sure to pass on your comments to the team. Knowing that buying for the first time can seem a bit daunting, they try to be as helpful as possible and it's always nice when their efforts are recognised. Thanks for reviewing our service.

5/5

Google

Look no further than the Property Centre Cheltenham and especially Barney who has the ability to take the stress out of buying a house. Top rate service and communication I was kept up to date with everything, also very knowledgeable. I highly recommend this Agency and from experience they are a cut above the rest!

Tina · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write us a review, Tina. Our Cheltenham team pride themselves on giving an exceptional service and we appreciate your recommendation. Wishing you lots of happiness in your new home.

5/5

Google

I found the Property Centre Cheltenham to be professional and very responsive throughout the selling process. Oliver Davis quickly gave us a valuation and within 3 days had the house photographed and up for sale on the website. 3 days later …

Simon · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

We appreciate you taking the time to write us a review, Simon, we're glad you've been pleased with Oli and his team's service in selling your house. Thanks for recommending us and we wish you all the best in your new home.

5/5

Google

Barney and his team at Cheltenham were fantastic throughout the process. They understood the type of property we were selling and who it would appeal to, we got a lot of interest and a sale within days. The 360 photos helped.. The actual …

Rebecca · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your kind words about Barney and our Cheltenham team, Rebecca. They all work exceptionally hard to make the selling process as easy as possible and it's great when their efforts are appreciated. Wishing you all the best in your new home.

5/5

Google

Today (30 June 2023) I Completed the sale of my property through The Property Centre in Cheltenham. We'd had a number of false starts with selling the property and it was only through Barney Jackson (Asst Manager) that I genuinely felt …

Tim · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write a review of Barney and our Cheltenham team, Tim, and appreciate all your kind comments. We're glad you've been happy with our service and wish you all the best for the future.

5/5

Google

Barney was incredibly helpful - I've heard stories of having to chase estate agents to get them to tell you what's happening, but Barney was so on top of it, calling us and checking to see how we were and updating us on the processes. …

Beth · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your review, Beth, and for recommending Barney and our Cheltenham team. We know that buying your first home can seem a bit stressful and our team strives to make the process as easy as possible, keeping all parties fully informed … More

5/5

Google

As first time seller I got all information and guidance in a patient and professional manner. They managed to sell my house very quickly. From start to finish the communication was outstanding! They called even if there was not much to …

Inga · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write a review, Inga, and for rating us so highly. Oliver, Barney and Kim all pride themselves on delivering an exceptional service, working very hard to do so, and it's always nice when their efforts are appreciated. Wishing you lots of happiness in your new home.

5/5

Google

Rating only, no written review.

Mike · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for rating us so highly, Mike, we're pleased to have helped with the sale of your house and that you've been happy with our service. Wishing you all the best in your new home.

5/5

Google

Rating only, no written review.

Rhys · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for rating us so highly, Rhys, we're glad you've been pleased with the service given by our Cheltenham team

5/5

Google

The process from start to finish was handled brilliantly. Thanks to Barney and all the team.

Ian · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for taking the time to write us a review, Ian, we appreciate your kind comments. Wishing you all the best in your new home.

5/5

Google

Thanks to Barney and his team for advertising and selling our property. We were kept well informed on a weekly basis of the ongoing sale of the house. I would highly recommend them.

Jane · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your positive comments about Barney and our Cheltenham team, Jane, we appreciate you recommending our service and taking the time to write us a review.

5/5

Google

The property centre have been very efficient at communicating with us and moving the process along. Previously when selling houses, after an offer had been made the agent did not do much. With the property centre they have constantly updated us and kept communicating with the buyers.

Rebecca · 22 September 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for reviewing us, Rebecca. Exceptional communication is at the heart of our service and our team strives to keep both vendors and purchasers fully informed throughout the selling and buying journey to make the experience as easy and … More

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The Property Centre is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern

ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.

ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.

ESTAS awards by year, 2019 to 2025

  • 2025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Estate Agent Office in the UK
    • GoldESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2025: Sales, West Midlands (Heref, War, WM, Worcs)
    • BronzeESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
    • Best in County (2)ESTAS 2025
      • Gloucestershire: Sales
      • Worcestershire: Sales
    • Best in Postcode (4)ESTAS Best in Postcode 2025

  • 2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners

    • GoldESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2024: Best Estate Agent Office in the UK
    • SilverESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • SilverESTAS 2024: Sales, West Midlands (Heref, War, WM, Worcs)
    • Best in County (1)ESTAS 2024
      • Gloucestershire: Sales

  • 2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Silver ESTAS 2022 winners

    • SilverESTAS 2022: Sales, Southern (BERKS, BUCKS, GLOUC, OX)

  • 2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners

    • SilverESTAS 2019: Sales, Southern (Gloucestershire)Abbeymead
    • BronzeESTAS 2019: Sales, Southern (Gloucestershire)
    • Best in County (2)ESTAS 2019
      • Worcestershire: Lettings (Landlords)
      • Worcestershire: Sales

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

The Property Centre is among The Negotiator Awards 2025 winners.

Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.

Negotiator Awards by year, 2019 to 2024

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

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Questions about The Property Centre

Which office of The Property Centre has the most reviews?

Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 464.

Where are The Property Centre's offices?

The Property Centre's six offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.

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