Trusted Agent profile

Verified

The Property Centre estate agents in Cheltenham, Quedgeley, Stroud and 3 more

4.8

★★★★★ Excellent

1,876 reviews across 6 offices and 3 platforms

The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.

Google logo

4.9 / 5

1,676

Reviews on Google

All 6 offices

Facebook logo

4.3 / 5

103

Reviews on Facebook

Business-wide

Trustpilot logo

97

Reviews on Trustpilot

Business-wide

Our offices

The Property Centre's six offices, most reviewed first. Each has its own page.

Latest reviews from every office of The Property Centre

Newest first, from every platform, with the office each review is about. First names only.

5/5

Trustpilot

Always ask for Hannah!

Awesome experience with this team. From James getting the house on the market and sold quickly to Hannah where the real work had to be done! Cannot fault her! Went above and beyond what her job is to push this sale through. Would 100% use them again.

Samantha · 18 January 2024 · The Property Centre Gloucester

5/5

Trustpilot

Absolutely amazing people to deal…

Absolutely amazing people to deal with,Dan Faye & the team has made the progress very easy.couldn’t recommend them enough. Thankyou property centre Worcester, you totally deserve 5 stars.

Ashley · 17 December 2023 · The Property Centre, Abbeymead

5/5

Trustpilot

I highly recommend them

As a first-time buyer, I had a pleasant experience purchasing a property with The Property Centre in Gloucester. The staff at the Quedgeley branch were very responsive during the whole process and would always reply to my queries through phone calls or emails as swiftly as possible. They made sure I was constantly kept in the loop about any progress or delay which made me less anxious as one can imagine.

M · 26 November 2023 · The Property Centre, Abbeymead

5/5

Google

A quality service

Jenny · 23 November 2023 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for your review, Jenny, and for rating our service so highly

5/5

Google

Though we unfortunately did not achieve the result we hoped for on a garage offer, Keelan was incredibly polite, attentive and efficient. We would highly recommend and hope to deal with him in future.

J · 23 November 2023 · The Property Centre Stroud

Agent replied · 20 June 2024

Thanks for reviewing our service and for your kind comments about Kieran. We'll be sure to pass them on.

5/5

Google

Simply great service! Victoria and Lorna were very helpful since the beginning of the whole process. They answered to all my query and went through the process in a well organised and professional way. They kept me informed of the progress at all times and got everything down promptly. Many many thanks! Highly recommended agent!!

Sam · 12 November 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for reviewing us, Sam, and for your kind words about Victoria and Lorna. They both work hard to give the best possible service and really appreciate it when their efforts are recognised :)

5/5

Google

As buyers, the Property Centre have been absolutely incredible. The entire team displayed expert knowledge and a sense of urgency at every step. Top-tier professionalism and customer-orientated service throughout. Highly recommended.

Mark · 25 October 2023 · The Property Centre Cheltenham

Agent replied · 21 June 2024

Thanks for your kind comments, Mark. Oliver and his team do their utmost to provide an exceptional service and it's always appreciated when their efforts are recognised :) Thanks for taking the time to write us a review, we hope you're very happy in your new home.

3/5

Trustpilot

Slow with maintenance

They do answer messages quickly but are slow at getting any thing fixed. I have been telling them for two years that the top of the garage needs fixing, it’s been months since we’ve had our lights working in the living room and months since I told them the switch for the shower isn’t working.

Dawn · 23 October 2023 · The Property Centre, Abbeymead

5/5

Google

After renting out the property through your rental dept, we decided to sell it. The Longlevens branch office under Emma Grainger did a great job of finding a buyer. …

Rob · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for taking the time to write us a review, Rob. We pride ourselves our offering a first class Sales and Lettings service and on providing dedicated sales progression to make the process of selling/buying as smooth and stress-free as possible, so it's always nice when our team's efforts are recognised :)

5/5

Google

Me and my wife bought our house a year ago. From the property centre. We renovated our house and decided to get the property centre to come back and have a look at our renovation project. On the off chance we asked what sort of price we …

Melanie · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for taking the time to write us a review, Melanie, and for your kind comments about Emma, Charlotte and Tom. We're glad to have helped with the sale of your house and appreciate the recommendation :)

5/5

Google

I could not praise Property Centre's staff enough. Even if one buyer pulled out of the purchase I was immediately assisted and soon Emma Grainger could find another buyer and immediately viewing started Tom and Charlotte have greately …

Adriana · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for reviewing us, Adriana, we appreciate you taking the time and are pleased you've been happy with our service. We'll be sure to pass on your kind comments to Emma, Tom, Charlotte and Allison :)

5/5

Google

I invited Emma to value my late Mums house and was impressed with the advice given and happy with recommendations on price guidance. After placing property on market there were 3 viewings in the first 4 days feedback was prompt and …

Anne · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your review, Anne, and for your recommendation of our Longlevens team. They all strive to make the selling process as smooth and stress-free as possible and it's always nice when their hard work is appreciated :)

5/5

Google

Hi... I have been searching for a house for rent for the past couple of months... Luckily, came through The Property Central Longleves. …

Charmaine · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

We're happy to have helped you with your rental search, Charmaine. Thanks for your review and kind comments about Charlotte :)

5/5

Google

I have been very impressed with the service I’ve received from The Property Centre, Longlevens Branch. …

Juliette · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for all your kind comments, Juliette, we're glad you've been so pleased with our service :)

5/5

Google

Lydia at the property centre has been nothing but excellent in my recent encounters. She has shown patience, understanding and kindness. I had an issue with the heating at the property that I'm currently renting that was caused by the …

Oneka · 19 October 2023 · The Property Centre Gloucester

5/5

Google

I recently viewed a couple of properties with Charlotte Madden. She made the experience warm, comfortable and enjoyable whilst giving me and my wife ample time to move around the property at our own pace. She was informative and …

Howard · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for your kind comments about Charlotte and for taking the time to write us a review, Howard. Our teams strive to give buyers the best viewing experience possible, both with their knowledge of the property and of the local area and we're glad you were pleased with Charlotte's service.

5/5

Google

Having met with lots of different estate agents over the last couple of months, I can confirm that Charlotte has been the most approachable, helpful and positive one so far. She made the whole viewing very relaxed and enjoyable and had …

Freya · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

Thanks for reviewing our service, Freya, we're glad you've been pleased with the help Charlotte's given in the search for your new home - congratulations on having your offer accepted!

5/5

Google

I signed up with the Property Centre after having tried unsuccessfully to sell my house with another agent. They introduced a potential buyer just a day or two after marketing my property, …

Chris · 19 October 2023 · The Property Centre Gloucester

Agent replied · 11 June 2024

That's great to hear, Chris. We're glad you've been pleased with our service and will be sure to pass on your kind comments to Emma and Allison

5/5

Trustpilot

Recently sold our house through PC...

Recently sold our house through Property Centre and we were very happy with the level of service and attention we received from the Stroud Branch. Jame Dyer initially came to view the house as we were planning on renting it out for a while after we moved abroad, once abroad we changed our minds and decided to sell. Easy pease since Jamie already had all the necessary details to sell instead. Through no fault of PC the initial sale fell through, but they found us another buyer in this current hostile house selling environment and we were successful second time round. Overall we were very happy with how we were looked after and how they kept us informed. If anything did require a nudge, Jamie or Allison were prompt to get back to us. Having had varying experiences with Estate Agents in the area over the years, we certainly wouldn't hesitate to recommend Property Centre Stroud to sell or let your home.

Stan123 · 12 October 2023 · The Property Centre, Abbeymead

5/5

Google

Victoria is amazing ! She was the one who showed us a property even we originally didn’t book a viewing on this one. Put an offer on the same day of viewing and offer has been accepted. Later on in process Victoria has taken over again to be progress advisor and this is when the things stared moving so much quicker. She is really good at her job and big asset to a company! Thank you Victoria, you are great !

Vladimira · 5 October 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for your very kind comments. We'll be sure to pass them on to Victoria and wish you lots of happiness in your new home

5/5

Google

Would give more starts if I could! An amazing experience selling our home with The Property Centre. We needed to sell ours quickly as we had found a home we loved, they worked extremely quickly and efficiently and within 48 hours of hitting the market we were fully booked with viewings. After 4 days we were sold! Lucy and the team at Quedgeley have been amazing throughout the whole process and kept us informed. Thank you property centre!

Charlotte · 5 October 2023 · The Property Centre Quedgeley

Agent replied · 22 August 2026

Thanks so much for your great review, Charley. Lucy and all our Quedgeley team work hard to help vendors achieve their moving goals as quickly as possible, and it's always good when their efforts are appreciated. Wishing you all the best in your new home.

5/5

Google

Great experience selling a property with the Property Centre. The initial valuation was vell prepared, and I was given clear information. During viewings phase, I had a couple of questions / concerns, those were dealt with very promptly and professionally. Ultimately the property was sold in a good timeline and for an acceptable price. I also had good updates from the progression team between the agreement and the exchange of contracts.

Rita · 5 October 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

We're glad you were pleased with our service, Rita, thanks for taking the time to review us. We'll be sure to pass on your comments to our team and wish you good luck in your new home.

5/5

Google

The team at TPC are very professional and handled the sale of my property as if it were there own. They valued the property at a sensible price, Lucy and Lianne worked hard to get offers in and arranged regular viewings on the property. Once sold the Lorna in the progressing team gave me regular and prompt updates helping to progress the sale through with in our agreed timescale.

Sam · 5 October 2023 · The Property Centre Quedgeley

Agent replied · 11 June 2024

Thanks for taking the time to write us a review, Sam, we're glad you've been happy with our service. We'll be sure to pass on your kind comments and wish you all the best with your move.

A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.

Awards

The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.

Industry awards

The Property Centre is among the ESTAS 2026 winners.

  • GoldESTAS 2026: Best Regional Group (6-20 Offices) in the UK, Sales
  • WinnerESTAS 2026: Best Regional Estate Agency Group by Region, Southern

ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.

ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.

ESTAS awards by year, 2019 to 2025
  • 2025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners

    • GoldESTAS 2025: Best Estate Agent Office in the UK
    • GoldESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2025: Sales, West Midlands (Heref, War, WM, Worcs)
    • BronzeESTAS 2025: Sales, Southern (Berks, Buck, Gloc, Ox)Abbeymead
    • Best in County (2)ESTAS 2025
      • Gloucestershire: Sales
      • Worcestershire: Sales
    • Best in Postcode (4)ESTAS Best in Postcode 2025
  • 2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners

    • GoldESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • GoldESTAS 2024: Best Estate Agent Office in the UK
    • SilverESTAS 2024: Sales, Southern (Berks, Buck, Gloc, Ox)
    • SilverESTAS 2024: Sales, West Midlands (Heref, War, WM, Worcs)
    • Best in County (1)ESTAS 2024
      • Gloucestershire: Sales
  • 2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners

  • 2022 1 Silver ESTAS 2022 winners

    • SilverESTAS 2022: Sales, Southern (BERKS, BUCKS, GLOUC, OX)
  • 2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners

    • SilverESTAS 2019: Sales, Southern (Gloucestershire)Abbeymead
    • BronzeESTAS 2019: Sales, Southern (Gloucestershire)
    • Best in County (2)ESTAS 2019
      • Worcestershire: Lettings (Landlords)
      • Worcestershire: Sales

Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Negotiator Awards

The Property Centre is among The Negotiator Awards 2025 winners.

Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.

Negotiator Awards by year, 2019 to 2024

Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

EA Masters

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.

EA Masters winners in one year, the group and its branches: 2022.

EA Masters by year, 2022

Source: EA Masters winners lists, as published, linked by year.

Want The Property to help?

Send The Property a message.

What do you need help with?

The Property will use your details to contact you about this. See our privacy notice.

Questions about The Property Centre

Which office of The Property Centre has the most reviews?

Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 464.

Where are The Property Centre's offices?

The Property Centre's six offices, by town:

  • Abbeymead: 4 Mead Road, Abbeymead, GL4 5GL
  • Cheltenham: 28, Bath Street, Cheltenham, GL50 1YA
  • Gloucester: Unit A Greyhound Gardens, Longlevens, Gloucester, GL2 0XP
  • Quedgeley: The Orchard Centre, Olympus Park, Bristol Road, Quedgeley, GL2 4SA
  • Stroud: 55 London Road, Stroud, GL5 2AD
  • Worcester: 292 Tolladine Road, Worcester, WR4 9BA
Has The Property Centre won any awards?

Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.

Reviews may appear on more than one platform.

The Trusted Agent

Is this your office? Claim your page.

Get help from an agent