5/5
Worked with Simon
Worked with Simon - 5 stars

Trusted Agent profile
Verified
★★★★★
1,876 reviews across 6 offices and 3 platforms
The Property Centre has six offices, in Cheltenham, Quedgeley, Stroud, Gloucester, Abbeymead and Worcester. Together they have 1,876 reviews on three platforms, rated 4.8 out of 5 overall.
1,676
Reviews on Google
All 6 offices
103
Reviews on Facebook
Business-wide
97
Reviews on Trustpilot
Business-wide
The Property Centre's six offices, most reviewed first. Each has its own page.
Newest first, from every platform, with the office each review is about. First names only.
5/5
Worked with Simon
Worked with Simon - 5 stars
5/5
Always ask for Hannah!
Awesome experience with this team. From James getting the house on the market and sold quickly to Hannah where the real work had to be done! Cannot fault her! Went above and beyond what her job is to push this sale through. Would 100% use them again.
5/5
Absolutely amazing people to deal…
Absolutely amazing people to deal with,Dan Faye & the team has made the progress very easy.couldn’t recommend them enough. Thankyou property centre Worcester, you totally deserve 5 stars.
5/5
I highly recommend them
As a first-time buyer, I had a pleasant experience purchasing a property with The Property Centre in Gloucester. The staff at the Quedgeley branch were very responsive during the whole process and would always reply to my queries through phone calls or emails as swiftly as possible. They made sure I was constantly kept in the loop about any progress or delay which made me less anxious as one can imagine.
5/5
A quality service
Thanks for your review, Jenny, and for rating our service so highly
5/5
Though we unfortunately did not achieve the result we hoped for on a garage offer, Keelan was incredibly polite, attentive and efficient. We would highly recommend and hope to deal with him in future.
Thanks for reviewing our service and for your kind comments about Kieran. We'll be sure to pass them on.
5/5
Simply great service! Victoria and Lorna were very helpful since the beginning of the whole process. They answered to all my query and went through the process in a well organised and professional way. They kept me informed of the progress at all times and got everything down promptly. Many many thanks! Highly recommended agent!!
Thanks for reviewing us, Sam, and for your kind words about Victoria and Lorna. They both work hard to give the best possible service and really appreciate it when their efforts are recognised :)
5/5
As buyers, the Property Centre have been absolutely incredible. The entire team displayed expert knowledge and a sense of urgency at every step. Top-tier professionalism and customer-orientated service throughout. Highly recommended.
Thanks for your kind comments, Mark. Oliver and his team do their utmost to provide an exceptional service and it's always appreciated when their efforts are recognised :) Thanks for taking the time to write us a review, we hope you're very happy in your new home.
3/5
Slow with maintenance
They do answer messages quickly but are slow at getting any thing fixed. I have been telling them for two years that the top of the garage needs fixing, it’s been months since we’ve had our lights working in the living room and months since I told them the switch for the shower isn’t working.
5/5
After renting out the property through your rental dept, we decided to sell it. The Longlevens branch office under Emma Grainger did a great job of finding a buyer. …
Thanks for taking the time to write us a review, Rob. We pride ourselves our offering a first class Sales and Lettings service and on providing dedicated sales progression to make the process of selling/buying as smooth and stress-free as possible, so it's always nice when our team's efforts are recognised :)
5/5
Me and my wife bought our house a year ago. From the property centre. We renovated our house and decided to get the property centre to come back and have a look at our renovation project. On the off chance we asked what sort of price we …
Thanks for taking the time to write us a review, Melanie, and for your kind comments about Emma, Charlotte and Tom. We're glad to have helped with the sale of your house and appreciate the recommendation :)
5/5
I could not praise Property Centre's staff enough. Even if one buyer pulled out of the purchase I was immediately assisted and soon Emma Grainger could find another buyer and immediately viewing started Tom and Charlotte have greately …
Thanks for reviewing us, Adriana, we appreciate you taking the time and are pleased you've been happy with our service. We'll be sure to pass on your kind comments to Emma, Tom, Charlotte and Allison :)
5/5
I invited Emma to value my late Mums house and was impressed with the advice given and happy with recommendations on price guidance. After placing property on market there were 3 viewings in the first 4 days feedback was prompt and …
Thanks for your review, Anne, and for your recommendation of our Longlevens team. They all strive to make the selling process as smooth and stress-free as possible and it's always nice when their hard work is appreciated :)
5/5
Hi... I have been searching for a house for rent for the past couple of months... Luckily, came through The Property Central Longleves. …
We're happy to have helped you with your rental search, Charmaine. Thanks for your review and kind comments about Charlotte :)
5/5
I have been very impressed with the service I’ve received from The Property Centre, Longlevens Branch. …
Thanks for all your kind comments, Juliette, we're glad you've been so pleased with our service :)
5/5
Lydia at the property centre has been nothing but excellent in my recent encounters. She has shown patience, understanding and kindness. I had an issue with the heating at the property that I'm currently renting that was caused by the …
5/5
I recently viewed a couple of properties with Charlotte Madden. She made the experience warm, comfortable and enjoyable whilst giving me and my wife ample time to move around the property at our own pace. She was informative and …
Thanks for your kind comments about Charlotte and for taking the time to write us a review, Howard. Our teams strive to give buyers the best viewing experience possible, both with their knowledge of the property and of the local area and we're glad you were pleased with Charlotte's service.
5/5
Having met with lots of different estate agents over the last couple of months, I can confirm that Charlotte has been the most approachable, helpful and positive one so far. She made the whole viewing very relaxed and enjoyable and had …
Thanks for reviewing our service, Freya, we're glad you've been pleased with the help Charlotte's given in the search for your new home - congratulations on having your offer accepted!
5/5
I signed up with the Property Centre after having tried unsuccessfully to sell my house with another agent. They introduced a potential buyer just a day or two after marketing my property, …
That's great to hear, Chris. We're glad you've been pleased with our service and will be sure to pass on your kind comments to Emma and Allison
5/5
Recently sold our house through PC...
Recently sold our house through Property Centre and we were very happy with the level of service and attention we received from the Stroud Branch. Jame Dyer initially came to view the house as we were planning on renting it out for a while after we moved abroad, once abroad we changed our minds and decided to sell. Easy pease since Jamie already had all the necessary details to sell instead. Through no fault of PC the initial sale fell through, but they found us another buyer in this current hostile house selling environment and we were successful second time round. Overall we were very happy with how we were looked after and how they kept us informed. If anything did require a nudge, Jamie or Allison were prompt to get back to us. Having had varying experiences with Estate Agents in the area over the years, we certainly wouldn't hesitate to recommend Property Centre Stroud to sell or let your home.
5/5
Victoria is amazing ! She was the one who showed us a property even we originally didn’t book a viewing on this one. Put an offer on the same day of viewing and offer has been accepted. Later on in process Victoria has taken over again to be progress advisor and this is when the things stared moving so much quicker. She is really good at her job and big asset to a company! Thank you Victoria, you are great !
Thanks for your very kind comments. We'll be sure to pass them on to Victoria and wish you lots of happiness in your new home
5/5
Would give more starts if I could! An amazing experience selling our home with The Property Centre. We needed to sell ours quickly as we had found a home we loved, they worked extremely quickly and efficiently and within 48 hours of hitting the market we were fully booked with viewings. After 4 days we were sold! Lucy and the team at Quedgeley have been amazing throughout the whole process and kept us informed. Thank you property centre!
Thanks so much for your great review, Charley. Lucy and all our Quedgeley team work hard to help vendors achieve their moving goals as quickly as possible, and it's always good when their efforts are appreciated. Wishing you all the best in your new home.
5/5
Great experience selling a property with the Property Centre. The initial valuation was vell prepared, and I was given clear information. During viewings phase, I had a couple of questions / concerns, those were dealt with very promptly and professionally. Ultimately the property was sold in a good timeline and for an acceptable price. I also had good updates from the progression team between the agreement and the exchange of contracts.
We're glad you were pleased with our service, Rita, thanks for taking the time to review us. We'll be sure to pass on your comments to our team and wish you good luck in your new home.
5/5
The team at TPC are very professional and handled the sale of my property as if it were there own. They valued the property at a sensible price, Lucy and Lianne worked hard to get offers in and arranged regular viewings on the property. Once sold the Lorna in the progressing team gave me regular and prompt updates helping to progress the sale through with in our agreed timescale.
Thanks for taking the time to write us a review, Sam, we're glad you've been happy with our service. We'll be sure to pass on your kind comments and wish you all the best with your move.
A review that appears on several offices' pages is shown once. We leave out reviews that name another agent.
The Trusted Agent 2026 results for The Property Centre, ranked against 18,569 UK estate agent offices. Each award is assessed separately from the review sites.
The Property Centre is among the ESTAS 2026 winners.
ESTAS 2026: 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award across five branches.
ESTAS winners in six years, the group and its branches: 2019, 2022, 2023, 2024, 2025, 2026. ESTAS award winner every year since 2022.
2025 3 Gold, 1 Bronze, 2 Best in County and 4 Best in Postcode across four branches ESTAS 2025 winners
2024 2 Gold, 2 Silver and 1 Best in County ESTAS 2024 winners
2023 1 Gold, 1 Silver, 1 Bronze and 3 Best in Postcode across three branches ESTAS 2023 winners
2022 1 Silver ESTAS 2022 winners
2019 1 Silver, 1 Bronze and 2 Best in County ESTAS 2019 winners
Source: The ESTAS 2026 winners, as published. Earlier years link to each year's list.

The Property Centre is among The Negotiator Awards 2025 winners.
Negotiator Awards winners in six years, the group and its branches: 2019, 2021, 2022, 2023, 2024, 2025. A Negotiator Awards winner every year since 2019.
Negotiator Awards by year, 2019 to 20242024 1 Silver The Negotiator Awards 2024 winners
2023 1 Silver The Negotiator Awards 2023 winners
2022 1 Gold The Negotiator Awards 2022 winners
2021 1 Silver The Negotiator Awards 2021 winners
2019 1 Silver The Negotiator Awards 2019 winners
Source: The Negotiator Awards 2025 winners and runners-up, as published. Earlier years link to each year's list.

The Property Centre and its branches won awards at EA Masters in one year, most recently 2022.
EA Masters winners in one year, the group and its branches: 2022.
EA Masters by year, 20222022 6 Gold across six branches EA Masters 2022 winners
Source: EA Masters winners lists, as published, linked by year.
Send The Property a message.
Cheltenham has the most, with 924 reviews rated 4.8 out of 5, followed by Quedgeley with 464.
The Property Centre's six offices, by town:
Yes. In The Trusted Agent 2026 awards, Cheltenham won Platinum, Abbeymead won Gold and three more branches won Trusted Agent. At the ESTAS 2026 awards the group won Gold for Best Regional Group (6 to 20 offices) in the UK and Best Regional Estate Agency Group by Region in Southern, and its branches won 2 Gold, 1 Bronze, 2 Best in County, 5 Best in Postcode and 1 other award. The group and its branches have also won 38 other industry awards since 2019.